EE outages and service status in Boldon Colliery, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Boldon Colliery, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Boldon Colliery, England
The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington
|
Internet | 13 days ago |
|
Wallsend
|
Internet | 25 days ago |
|
Hebburn
|
Internet | 26 days ago |
|
Sunderland
|
Wi-fi | 28 days ago |
|
Jarrow
|
Phone | 1 month ago |
|
Sunderland
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Robert Reay (@RobertReay) reported from South Shields, EnglandMy house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marie (@marieclarkg12) reportedDear @EE your customer service is horrific. It’s a shambles!
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shullup it worked out (@ClarkeDdmthe1st) reported@bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic
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The Chumpasaurus (@TheGrumpasaurus) reported@EE WHERE'S MY BROADBAND? It's been months now and I'm still using your awful 4G hub . You've got until the end of August then I'm leaving. I'll also cancel my phone contract out of shear spite.
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tasha (@NunaTasya) reported@EE is your network down in kensal rise? I haven’t had wifi for 4 hours and did not receive any email or text to notify me
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Matthew (@mrcorney) reported@MarkyTalk @EE My signal isn’t great, been with them 10 years and due an upgrade for the last 4 but the new deals are so expensive I will be changing to new supplier soon and get a much better deal
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Forgottengirl078 (@forgottengirl78) reported@EE Can you send me the formal complaints department email please. I am now on to my 8th person who can't seem to grasp how to do their job. HUMAN error is rife with this issue.
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Alex Chippendale (@chipods) reported@EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible
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Alex Chippendale (@chipods) reported@EE I did try to purchase through the web site without logging in and still the same issue
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𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE
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niknaknut🏴🇬🇧🇮🇱 (@Niknaknut) reported@DerekAllan61 @EE I’m with LEBARA,never had a problem.