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EE Outage Report in Boldon Colliery, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Boldon Colliery, South Tyneside, England 01/13/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone

Community Discussion

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeegieGeologist Dr Amanda Dolan (@WeegieGeologist) reported

    @EE Hi, Is voicemail down? or has the number changed? I can't seem to access mine at all

  • JoeyIsSwansea 🏴󠁧󠁢󠁷󠁬󠁳󠁿Joey Daniel Waldron 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoeyIsSwansea) reported

    Weird that @EE know I’m really unhappy with my contract and now I can’t get through to any of their call centres to discuss it. Get me off this network man

  • LifeOfMacca Macca (@LifeOfMacca) reported

    Hey @EE, any idea how long (even an estimate) on how long this outage is going to last? Thanks.

  • EelesWasTaken Anthony Eeles (@EelesWasTaken) reported

    @EE Reliable service would be a start!

  • Maxeen_R Maxeen Renton (@Maxeen_R) reported

    @EE Hi, thanks for the reply. I feel like you've misunderstood the issue, maybe I wasn't clear enough. I'm supposed to have 10GB, that's what I pay for on my contract, but EE have only given me 6GB. I upgraded & switched contracts last month. Thanks

  • notgwera gwera (6,9) (@notgwera) reported

    @EE hi guuuuuuys - my account was closed after being inactive for some time - how can I get it back up and running? the support site isn't showing me any solutions

  • DJ_Tully1 DJ Tully (@DJ_Tully1) reported

    @EE Are your phone lines down?? I have tried to call 150 from my Mobile and does not connect just makes a beep

  • 201ginny Ginny A (@201ginny) reported

    @Mushen13 @EE Really? Mm not good customer service is it? PS I used to live near Sittingbourne until recently. Small world.

  • nrg23900340 nrg (@nrg23900340) reported

    @EE diabolical service, wasted around 3 hours now with no reply on Twitter for over 45minutes and calls being disconnected. I will be reporting you to ofcom. Threatening to pass me to a debt collector but cannot resolve an issue where you decided I needed 10x data at 2x cost

  • punkrockherb Punkrockherb (@punkrockherb) reported

    @keithmac36 @EE Come on, these price rises are disgusting - I’m already laying out over £120 for a watch and phone each month and can’t get a signal at home or work most of the time. I’m not on a low income but I’m afronted by these increases - stop hiring Kevin Bacon if you’re that hard up