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EE Outage Report in Boldon Colliery, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Boldon Colliery, South Tyneside, England 02/16/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Jarrow, Seaham, Sunderland and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomCramlington E-mail
United KingdomCramlington Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • preetpanesar1 Preet Panesar (@preetpanesar1) reported

    @EE absolutely disgusting customer service received today from one of your employees - Sophie Greenaway. My call was to query charges on my account. I had added the travel packed to my account on the day I reached Dubai. I text the word world to add the £6.85 package a day on.

  • Bliadhnaichean 🇵🇸The Recusant🚩✊🕊⚖💚🌍💙🏥😷🌈🎗🍀 (@Bliadhnaichean) reported

    @EE Tried sending/Trying to send more DMs, but still having trouble.

  • leej1976 Lee Jamieson (@leej1976) reported

    @EE Not after moving house on Friday and having really crap network coverage I can't!!!

  • paulurpantsdown Paul Austin (@paulurpantsdown) reported

    @EE useless customer service and help yesterday and now my iwatch says plan expired?! 😡

  • MirandaWhiting Miranda Whiting (@MirandaWhiting) reported

    @peasmoldia @ThreeUK @EE Awful

  • DrMJBunting Jane Bunting (@DrMJBunting) reported

    @EE Don’t rely on signal or mobile devices to navigate in open country like that! Always take map, compass etc & know how to use them, leave a route plan and expected return time with someone sensible, equip for all eventualities!

  • jodieadearden Joddie Anne Dearden (@jodieadearden) reported

    @EE I’ve just paid my bill. The money has come out but on my EE app it said there was a problem please pay again

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @EE If collections and customer service won't help I can't see how you will be able to.

  • neilbennett0707 Neil (@neilbennett0707) reported

    @EE Hello , yes I have , I'm fully aware of the annual rpi increase which normally isn't am issue , however now with inflation expected to be 11% by the end of the year that means price plans will increase by 15%

  • Scott96508678 Scott (@Scott96508678) reported

    @EE @MarcAllera shambles of a company, aweful customer service haven't even come back to me after a few weeks, deadlock letters not recieved after their misleading offers which advertised on their website and backed out of JOKE!!