EE

EE Outage Report in Boldon Colliery, South Tyneside, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Boldon Colliery come from postal codes NE35.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Boldon Colliery, South Tyneside, England 02/23/2025 17:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent EE outage reports came from the following cities: Hebburn, Chester-le-Street, Seaham, Newcastle upon Tyne, Boldon Colliery, Sunderland, Durham, Gateshead, South Shields, Jarrow and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHebburn Internet
United KingdomChester-le-Street Internet
United KingdomSeaham Internet
United KingdomNewcastle upon Tyne Phone
United KingdomBoldon Colliery Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GRWJess Jessica Green (@GRWJess) reported

    @EE can do you help me with an order I placed on 12th? I’ve had no order updates, your tracking feature doesn’t work and there’s no given ETA. Please dm me 🙏

  • whizzkid69 Kelvin Karaoke (@whizzkid69) reported

    @EE What's wrong with My EE app, it won't let you log in, I've looked on Google play store & everyone is have the same problem, all you say is try reinstalling it but it seems that don't work, you ask people to send a DM, but just explain to everyone on here why it don't on here.

  • Paul_13_Harris Paul Harris (@Paul_13_Harris) reported

    @EE is the app down at the moment? Updated earlier and now not working.

  • michaelbell11 Michael Bell (@michaelbell11) reported

    @EE please help. Trying to order new phone online and it’s stating that I have to call to confirm order. After 35min on hold there’s still no answer. Is there any way to complete this online?

  • LMDpix LMDpix (Lorna) (@LMDpix) reported

    @EE phone and 4g network down in West Belfast?

  • iamOlly iam0lly (@iamOlly) reported

    @EE someone on your mobile phone network is trying to pretend to be me and scam my mother via sms, what can I do to report this?

  • luisachristie Luisa-Christie 💘 (@luisachristie) reported

    Anyone else having probs with EE signal atm? Usually it’s great but I’ve been in Brighton, London & Birmingham this week. It’s been crap in every town - half the time even saying I have 5G and then not loading anything… What’s going on @EE babes? Everything ok?

  • bethancelia Beth ~ (@bethancelia) reported

    @EE do you price match competitors? I've seen deals where I can get the iPhone 13 for £42 w/ 30GB data & no upfront cost. Your cheapest is £56 for 4GB and £80 upfront. How are you able to do this? (pls don't say due to having the best signal cos that's not true)

  • Wild1145 Ryan Wild (@Wild1145) reported

    Hey @EE Would be really nice if my 4G Signal at home actually worked. I know it's been bad for a while now, and I sorta could live with that, but not being able to open a web page takes the absolute piss.

  • TheCrouch1981 Darren Crouch (@TheCrouch1981) reported

    @ee Is there a problem with the my ee app. Been trying to reset my password since yesterday but the email is not coming through. I followed the advice and reinstalled the app.