EE outages and service status in Boldon Colliery, England

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boldon Colliery, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	2 days ago
Gateshead	Internet	2 days ago
Newcastle upon Tyne	Internet	5 days ago
North Shields	Phone	9 days ago
Stanley	Internet	12 days ago
Newcastle upon Tyne	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

• 
  David (@davidhorsefield) reported 30 seconds ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Char (@AbitofCharlieb) reported 7 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Geoff Wade (@GeoffWadeSwim) reported 16 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  John Adams (@Johnad25) reported 19 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  John Adams (@Johnad25) reported 26 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Shaun Edge (@sedge1989) reported 27 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  ManicCollie (@maniccollie) reported 28 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Luke Madden (@ifellintoawell) reported 35 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 41 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Iam Burn Photography (@IamBurnPhoto) reported 42 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Rachel Briggs (@RachelLBriggs) reported 43 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 43 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Alan D'Arcy (@weeweegie) reported 44 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Josh Stephenson (@jstep__) reported 50 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Paul Rackstraw (@rackysafc) reported 51 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  mathew brannigan (@mattybrannigan) reported 52 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Laura Crawford (@lcrawford1983) reported 53 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Idh46 (@idh46) reported 54 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 56 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Allen (@MrDanAllen) reported 2 minutes ago

  @EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?

• 
  Matt (@mechmonkey) reported 3 minutes ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

• 
  Gill Clarke 🐝 (@Gillykins58) reported 4 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 7 minutes ago

  With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 11 minutes ago

  @loisgriff_ @EE Fair point. Well its more hilly where I am and their coverage down here is naff.

• 
  ME Costello 🌳 (@MaryECostello) reported 13 minutes ago

  @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

• 
  Irfan (@IrfanAlMoha) reported 13 minutes ago

  @EE 01282 573603 The above number claimed they were you, please could you check and confirm? And action as a customer who's been with you for years this number should be investigated and communicated to UK authorities and BLOCKED/CANCELLED.

• 
  Anthony Dunphy (@AntDunphy) reported 14 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  lord farquar (@Rudolph4974) reported 15 minutes ago

  @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

• 
  Matt Black (@DJ_Matt_Black) reported 15 minutes ago

  @EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working