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EE Outage Report in Boldon Colliery, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Boldon Colliery, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Durham, Gateshead, Jarrow, and Seaham.

CityProblem TypeReport Time
Chester-le-Street E-mail 11 days ago
Newcastle upon Tyne Phone 16 days ago
Sunderland Internet 17 days ago
Cramlington Phone 21 days ago
Sunderland Internet 22 days ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • IamBurnPhoto
    Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyLouisePayne2
    Amy-Louise Payne (@AmyLouisePayne2) reported

    @EE haven't been able to deliver my upgrade phone... but won't cancel it either? I'm sure this is a breach of my consumer rights?

  • kossoff333
    DAVID (@kossoff333) reported

    @EE @ash_mcnally90 Live chart you fill in alll your details- then it says can’t help !!!

  • scottishLad09
    Stuart (@scottishLad09) reported

    @EE Sorry didn't realised you replied. It's currently Working at the moment but it went down at least 5 times last week had to switch it on and off again.

  • DavidKnopfler
    David Knopfler (@DavidKnopfler) reported

    @EE Peoblem sorted but lost all faith in EE because of the redundant and useless AI that has replaced real customer care

  • DJDalrymple
    Dave (@DJDalrymple) reported

    @EE I’ve been waiting for a replacement phone since the 3rd October. After a customer service agent ordered me the incorrect the phone - I was assured that I’d get the correct phone in 7-10 working days. That was on November 4th. I was then told after 14 days there would be

  • Fletcher1993
    Fletch 🏌️‍♂️⛳️ (@Fletcher1993) reported

    @ladbible @EE & @Dominos_UK ridiculously priced. However EE provide excellent service and Domino's tastes great. Still stupidly priced.

  • Gellyfsh
    Jax (@Gellyfsh) reported

    @JenBarber101 @EE They were just crap!

  • kossoff333
    DAVID (@kossoff333) reported

    @EE @ianburrows can you help me live chat isn’t working-direct messaging isn’t helping-I’m with 3 network 1contact ends on 20/12/22-3are offering me £20 month sim only unlimited,got another contract with them where same deal is available to me,Can you match if I move both contracts to EE

  • elenwjslt
    Elen Jones (@elenwjslt) reported

    Has anyone had hurrendous customer support from @EE and @BT recently? We’ve been without a landline since last Wednesday- my mum is waiting for a phonecall from hospital regarding a date for Cancer surgery.

  • mustbecwaced
    Cllr Lynn Riley (@mustbecwaced) reported

    @EE I’ve tempered my tone with EE but how **** does the service have to be before improvements can be made. My 83 year old Mother has been without her landline for 3 weeks with none existent mobile coverage both from @EE 1/3