EE Outage Report in Boldon Colliery, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Hebburn, Seaham, Sheriff Hill and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Pikitis
(@FlashJords) reported
How arrogant of @EE to make customers wait days for supervisors to call back. To which @EE customer service supervisors refuse to return the calls they'd committed to? Does @EE not respect the current climate. There's a pandemic outside my phone needs the service I've paid for
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Greg Pikitis
(@FlashJords) reported
@EE after receiving very poor customer service this morning I've had to resort to complaining on twitter. @EE do you think it's acceptable to give customers a run around? Why can't on call disputes be escalated to ranking service providers immediately? Appalling services.
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Connor
(@Connor17529176) reported
@EE I've managed to activate my sim and so far so good. Thanks for the great service. I called you to give my pac code to move my number over, but I haven't received a text to confirm you have received the number transfer request. Will I receive one or will it just transfer anyway?
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Marbles
(@Marbles75978085) reported
@EE @T1ffff Yes my parents are also having the same problem, completely no network for them to make and receive calls. I am living on the same street and my network is fine.
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Nick 'Dibbo' Dibbs
(@Dibbsmeister) reported
@EE are there issues in the SS9 area with 4G at all?
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The Corm
(@TheCorm) reported
@EE Is there any solution to this? I'd be happy to move from Flex to Pay monthly so long as it doesn't incurr additiona monthly costs....
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Nicola McCoy
(@NicolaRyding) reported
@EE why is it almost every time I get put on hold the phone hangs up.... I'm not even being an agro customer 😫 I just want my upgrade sorting!!
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daniel james lewis
(@pontyboi) reported
@_Lennondowski_ @EE Why would you stay with the same network for 20 years when every company offers the lowest rates to new customers and you can keep your existing number? Time to change mate.
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wrestles and rugby
(@rugby_wrestles) reported
@EE Already left. Paying half the price for better shows and more reliable signal. Couldn't be happier.
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DaydreamingSarah
(@DaydreamingSar2) reported
@EE 3rd time unlucky trying to get an issue resolved through online chat. Are replacements of faulty handsets always this difficult to organise?