EE outages and service status in Boldon Colliery, England

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boldon Colliery, England

The most recent EE outage reports came from the following cities: Blaydon-on-Tyne, Newcastle upon Tyne, Gateshead, and Chester-le-Street.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	29 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Gateshead	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

• 
  Elizabethwhite (@Lillybethwhite) reported 55 seconds ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Sarah (@Rainbowztwit) reported 4 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Gareth Miller (@geemiller71) reported 6 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  mathew brannigan (@mattybrannigan) reported 13 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Nicola Corbishley (@NicCorbishley86) reported 14 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 16 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Josh Stephenson (@jstep__) reported 18 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 20 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  steve (@stevew_pfc) reported 26 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Richie Veitch (@richieveitch) reported 26 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 29 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 31 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  ManicCollie (@maniccollie) reported 34 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Paul Rackstraw (@rackysafc) reported 34 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 34 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  ANTH (@aanntthh) reported 41 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  ManicCollie (@maniccollie) reported 45 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Stephen Hully (@HullyStephen) reported 48 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Bethany Henderson (@BCHenderson_xo) reported 54 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Vee Collins (@veecollins) reported 56 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 6 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window

• 
  Wayne Patton (@patton_wayne) reported 7 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  Maria Zelenova (@maria__zelenova) reported 12 minutes ago

  @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

• 
  TankMatt and 452 other people (@tank_matt) reported 15 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

• 
  Karen Reid (@Karenreid24) reported 17 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 21 minutes ago

  @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account

• 
  Mary (@sisterloulou333) reported 23 minutes ago

  @EE how much longer are these network issues remaining ? Been a few days now !

• 
  Karen Loughridge (@KLearn) reported 23 minutes ago

  Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

• 
  Alex Smerdon (@alex_smerdon) reported 29 minutes ago

  @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

• 
  The Laughing Gooner (@pascalgrimandi) reported 31 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.