EE Outage Report in Boldon Colliery, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Hebburn, Seaham, Sheriff Hill, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline
(@llangariad) reported
@EE We were without signal in #Llanfyllin since Friday until this morning, wind has just got up and signal seems to have gone down again but website reporting no problems. Please confirm situation, thanks
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Tommy Jack
(@tjack_87) reported
@EE I appreciate that the deal may not have been able to go through the system or whatever, but why did he not tell me there was a problem while he was trying to process this for me
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Stuart fowler
(@stufowler1980) reported
@EE I have returned apple Air pods as they were ordered by mistake, the 15£ per month is still on my account but my recurring BT sport app has been taken off . Help..
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Zorg
(@ResZorg) reported
@EE is there anyway to link a debit card to my phone without MyEE? Trying to top up PAYG and I can register but not link my card or phone as MyEE is down. Any idea when it will be back up? Kinda urgent
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Miss Mollie Apso
(@ApsoMollie1) reported
@murphy_doodle @EE That's ridiculous Murphy! It must be 100 hours with no service now! 😠😠😠
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Dexter Denny
(@Normality1992) reported
@EE are useless. They charged me 3 months of broadband when I had switched, "It looks like they didn't cancel your account..." so they closed my account and 'refund all the money you've been paying"... One MONTH later, still no refund... call them again...
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Globetrotter
(@Globetr92063620) reported
@EE Weird question but could I buy the full phone contract so it wont go for a credit check? I could pay £700 for phone+ 2 years EE service. I got the money but could not do credit as I just came to UK a few years back
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Gulay Ahmet
(@Gulay_Cfs) reported
@EE I've had my phone number disconnected & I can't get into my accounts to raise money as I'm bedridden,No patient access no gofundme access no appointment as missed 9am call for uc but never got call for dla, its neglect of a very sick person with asthma,Osteoporosis, m.e.lung dise
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JOANNE REED
(@jlc1978) reported
@EE I DM'd yesterday morning and have had no response. I was told due to the lack of network and issues, I would be credited a month's payment but the payment has been taken anyway 😡
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Steph
(@Ess_Jay24) reported
@EE It doesn't matter now, after around 2 and a half hours with online agents and on the phone to customer service it's being investigated by the complaints team. But thanks for replying.