EE outages and service status in Boldon Colliery, England

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boldon Colliery, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Cramlington, Stanley, North Shields, and Durham.

City	Problem Type	Report Time
Gateshead	Internet	4 hours ago
Newcastle upon Tyne	Total Blackout	10 hours ago
Newcastle upon Tyne	Internet	11 hours ago
Gateshead	Wi-fi	5 days ago
Chester-le-Street	E-mail	18 days ago
Newcastle upon Tyne	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

• 
  paula hudson (@Paula_H25) reported 5 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Ian (@ian_safc_1974) reported 6 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Louise (@RobbyRSSRobot) reported 17 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Gareth Miller (@geemiller71) reported 20 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  John Adams (@Johnad25) reported 26 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Steph. (@stephwales_) reported 29 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Amy McCord (@amymccordx) reported 29 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Vee Collins (@veecollins) reported 31 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Warren ⭐️ (@ladgaga13) reported 36 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 37 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  lee major (not bionic) (@MajorManor) reported 39 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Bethany Henderson (@BCHenderson_xo) reported 40 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 40 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Rachel Briggs (@RachelLBriggs) reported 43 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 46 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Raj (@engg_rky) reported 49 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Matt (@matt3lee) reported 50 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 51 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 59 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  TheGingerDigest (@DougJBacon) reported 60 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Tomlinson (@DaddySiman) reported 2 minutes ago

  @EE I'm trying to top up my son's phone but the app won't load up the correct section and the online tool isn't working, keeps asking for my address multiple times on the same form. Help would be appreciated

• 
  Sheila (@MrsLScotland) reported 3 minutes ago

  @EE This was useless went into a text loop with a diagnostic BOT 😳, I say it’s the actual phones (instruments) are disconnected. BOT says your line is working well what’s the problem I repeat the answer the BOT repeats the question. On and on and on .. help please

• 
  dystopian (@NNazir) reported 6 minutes ago

  @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number

• 
  HP (@HDP1995) reported 6 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  Tony Crystal (@TonyCrystals) reported 7 minutes ago

  @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

• 
  Photo man (@ach59) reported 8 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  Martinkellyandfamily (@martinc2012) reported 10 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  Daniel Wright (@DanielW69987575) reported 12 minutes ago

  @EE your all is absolutely useless. Why is it impossible to sign in? It has failed to log in more times then be successful. Combined with the continuous signal problems, I am honestly disappointed to have moved over.

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 12 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  CHT (@PrometheusCHT) reported 12 minutes ago

  @PolemicTMM @EE Truly awful company.