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EE Outage Report in Boldon Colliery, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Boldon Colliery, South Tyneside, England 01/28/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Cramlington, Wallsend, Washington and Sunderland.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Beth_AnneLogan Beth-Anne Logan🏳️‍🌈 (@Beth_AnneLogan) reported

    Anyone else having issues with @EE broadband tonight?

  • RolandMillward Roland Millward (@RolandMillward) reported

    @EE Always happy to say hello to you all. The problem is I end up getting sent a survey to see how you handled my enquiry 😎

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @EE U need to get a grip.with your new staff at kidderminster ee store as they a terrible, making pensions feel stupid case they want a phone not any crap the staff wanted to sell. After 15yr + I'm ready to leav EE over it. Trying to force cheaper weaker phone, more money 😡🤔

  • withlovejojo Jo (@withlovejojo) reported

    @EE Thank you for reminding me, I need to cancel my Vodafone contract.

  • aqsad Muhammad Aqsad Ch (@aqsad) reported

    @EE hi esim not working can u help plz

  • mtotheatothet Matt Taylor (@mtotheatothet) reported

    @EE Yeah but you never reply and you ignore questions around known problem areas such as Brighton

  • electricpix Jade (@electricpix) reported

    @EE so why does your email not say that? Complete joke actually. I had to go through bloody loops trying to complete the upgrade because you needed a pin sent to my phone which is broken to be able to complete it. Absolute rip off of £50

  • Samanth84648051 SamanthaR (@Samanth84648051) reported

    @MarcAllera @EE @rootmetrics On a daily basis more and more services are reliant on WiFi, there are a number of businesses in postcode NN12 8PL which cannot fluidly function due to unstable, erratic and at times, non-existent connection 😤😡 URGENT HELP REQUIRED!!

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @EE So EE staff in kidderminster trying to tell customers now samsungs med range Phone at all so downgrade instead, then making said customers feel stupid cause they want the phone they want, with lines like Android are all the same. Why not take a A12 over A71 its a downgrade😡🤔

  • Samanth84648051 SamanthaR (@Samanth84648051) reported

    @MarcAllera @EE @bt_uk Feeling extremely perturbed after viewing EE’s latest advert where Kevin Bacon is remotely shaving Tom Ellis’ face on a mountain range. EE’s claim of network coverage anywhere but yet no coverage in NN12 8PL - we have no stable WiFi connection and only 2G mobile connection! 😡