1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Boldon Colliery, England
EE

EE Outage Report in Boldon Colliery, South Tyneside, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Boldon Colliery, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Durham, and Gateshead.

CityProblem TypeReport Time
Chester-le-Street E-mail 12 days ago
Newcastle upon Tyne Phone 17 days ago
Sunderland Internet 18 days ago
Cramlington Phone 22 days ago
Sunderland Internet 23 days ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • davidhorsefield
    David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • stegley1981
    steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • The_ProfessorUK
    The Professor (@The_ProfessorUK) reported

    @CambsGamer @EE I've got the same problem, no ps plus in the box. How did you get on?

  • kathm88
    Kathryn (@kathm88) reported

    @EE you have disconnected my dads pay as you go as he does not use it very often and is just for emergencies but I cannot contact customer service as your automated message needs a mobile but this is no longer active. How do we get this re connected ?

  • matloje
    LM (@matloje) reported

    @EE received my TV that came with my handset on Friday. Broken upon taking it out of the box... Can't get through to customer service as over 40 minute wait??? Help please not impressed

  • sofiedolan
    Sofie (@sofiedolan) reported

    @EE I’ve ported my number over to a new network and can no longer see any account information because of this. Where can I see how much I owe and when will this need to be paid by?

  • andrewbradleyca
    Andrew Bradley (@andrewbradleyca) reported

    @EE My repair booking is telling me its closed but I only just opened it. The phone is less then 1 year old and the screen has failed - and the store told me they cannot do anything to save my work contacts, losing those numbers is detrimental to my business! Please can you help.

  • NightingaleRex
    Rex Nightingale (@NightingaleRex) reported

    Hey @EE how do you report a fault on home broadband. Broadband down for a few hours now; struggling to find out how to do this...I’m not a mobile customer

  • The_ProfessorUK
    The Professor (@The_ProfessorUK) reported

    @Connorh1991 @EE I've got the same problem. What did you do?

  • Jake_Fowler
    Jake (@Jake_Fowler) reported

    Never use @EE for anything! Absolute crock of ****!

  • AdamGarner10
    Adammmm (@AdamGarner10) reported

    Ordered a new iPhone 12 pro and decided to switch over to @O2 from @EE been with them for years now but their customer service is appalling as well there offers. Plus got told I had to wait 8 weeks for a phone o2 said I could order for next week. Wont be sad to see the back of EE

  • ArsicNegovan
    Negovan Arsic (@ArsicNegovan) reported

    @Chris_H1301 @EE I’ve had the exact same problem as you. Did a deal and told delivery would be next day, email states the same. No other correspondence- cancelling my order now