EE Outage Report in Boldon Colliery, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Boldon Colliery, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Durham, Gateshead, Jarrow, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
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5 days ago | |
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Phone | 10 days ago |
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Internet | 12 days ago |
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Phone | 16 days ago |
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Internet | 17 days ago |
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Internet | 28 days ago |
Community Discussion
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EE Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jay | Disney Blogger (@Jayxoblogs) reported@EE customer service is absolutely shocking these days!! Who do people recommend for contract providers?
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KateyMx (@KateyKeegan) reported@EE I’ve had the iPhone 11 for maybe a month if that and my battery life is awful! I have my phone on charge all night and it’s now only 3pm and I’m on 25% battery and it’s not as if I’ve been on my phone constantly either! Can someone advise me on this please
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🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reportedDespite my initial praise the @EE on Twitter aren't answering questions regarding the outage in Surbiton. Why? 😡
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Paige (@sogupdates) reportedLove that @EE have cancelled my BT sport subscription that comes with my package when Liverpool are playing and they’ve turned there phone lines off so I can’t get help 🙄
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Matt Clarkson (@ClarkyGB5) reported@EE Hi Olivia, I have no evidence either way but with the issue continuing I suspect not.
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A-Z: A journey through an obsession with Film (@AZAjourneythro1) reported@EE have been trying to get an upgrade on 2 phones. Store is as no help, have been cut off 3 times on phone. Can someone call me back??
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3birds4horses (@3birds4horses) reported@EE Yeah I was sold my contract on the basis of having by sport and it stopped working. I’ve had problems with it for months and never gets resolved.
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JuliaRawson (@JuliaRawson) reportedHi @EE, want to transfer my old phone number to new phone which I bought from you this week, but no one in call centre seems to know how to do this, or what I need to do. Can you help? Both phones same make and I was EE customer with old phone too
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Adam Lunn (@AdamLunn08) reportedUnder contract till October 21 so can't change yet but I think my time with Pixel is over. I'll now have to fully remove the work partition from the phone, and wait to reinstall for the fourth time, which is a real pain. I don't have any faith that @EE can fix it either...
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jon_howard (@jon_howard) reportedAny thoughts @ee as problem doesn't seem to be resolving.