EE Outage Report in Boldon Colliery, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (40%)
-
Phone (35%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Durham, Boldon Colliery, Jarrow, Seaham, Washington, Cramlington and Hebburn.
City | Problem Type | Report Time |
---|---|---|
Phone | ||
Internet | ||
Phone | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
-
Alan D'Arcy (@weeweegie) reported from Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
-
paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
John Adams (@Johnad25) reported from Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Gareth Miller (@geemiller71) reported from South Shields, England
@EE looks like im moving networks. No help whatsoever
-
Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
-
David (@davidhorsefield) reported from Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
-
John Adams (@Johnad25) reported from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
John Adams (@Johnad25) reported from Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
David Bailey (@Bailz84) reported from Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Char (@AbitofCharlieb) reported from Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England
@EE Not bad how are you doing
-
Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
-
Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Vee Collins (@veecollins) reported from Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
-
Gareth Miller (@geemiller71) reported from South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
-
mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
-
steve barnes (@stegley1981) reported from Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
DesBeaverFc (@BeaverDes) reported
@EE Why always a bad 4g signal TW12 area. Everyday the same. " Please check your Internet Connection" And Try again. Very intermittent. Thinking of Changing To another Provider as its become so bad.
-
Gary Chaplin (@GC_HeadHunter) reported
@creventa @VodafoneUK @EE Good to know, once I break out of Vodafone prison (and their systems stop being 'down'*). *as I was told after waiting in the queue for 40mins!
-
Rasta Mouse (@_RastaMouse) reported
@EE where do you actually post service status updates for your outages?
-
Kasim Rehman (@kasim__) reported
@EE Might help if you reply then?
-
James Tibbles* (@tibbles0594) reported
@EE Hey haven’t got any signal all morning? Having to rely on wifi atm, are servers down?
-
Ian Ellis (@ianellis) reported
@EE what’s up with your customer service? I just sat in one of YOUR stores with a member of YOUR OWN staff on hold with YOUR customer services line for 20 minutes with no answer. I feel for your in-store staff, as they were lovely and trying to be as helpful as they could! #fail
-
Simon M Appleby (@SimoYarrakid) reported
@EE Morning guys. Is the network having issues as I can't get hold of my voice mails or phone.
-
Alwyn 💙 (@ibsen67) reported
@EE Yes. At home I was able to connect to 5G and now its impossible. The settings on my phone are set to Preferred Network of 5G, 4G etc so should continue to pick up 5G signal but it doesn't only 4G.
-
Aten Ra (@Aten_Ra_9_33) reported
@EE Can handle 100 devices is absolutely ******* irrelevant when there's no homephone available because you're such a **** outfit you refuse to provide landlines!
-
Maria Goddard (@mariagoddard06) reported
@EE hi im having issues with my phone not ringing long enough could you please give me the code to dial to make it longer . Many Thx