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EE Outage Report in Boldon Colliery, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Boldon Colliery, South Tyneside, England 01/21/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent EE outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Wallsend, Washington and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV

Community Discussion

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EE Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jocelyn99474054 Jocelyn Roberts (@Jocelyn99474054) reported

    @mouthwaite @EE They were shocking for my daughter ended up with alot of debt took 3 years to sort out. Moved to 3 much better service and amazing coverage.

  • Niggleg1956 Nigel Gill (@Niggleg1956) reported

    @mouthwaite @EE After many years of crap with vodafone i switched to sky mobile so easy no hassle upgrades when i want..!!!

  • lankypride Chris Lancaster (@lankypride) reported

    @mouthwaite @EE They saw no problem with how I was spoken to. They advised I return to the store to speak to the manager (who was equally useless). Long story short, EE called me when I stoped paying bills and cancelled my account to make it all go away. Wouldn’t go with EE if you paid me!!

  • Anderson86Sam Sam.Anderson🦄 💫 (@Anderson86Sam) reported

    @mouthwaite @EE I’ve been an EE customer since the orange days, I cannot fault their service and would never publicly slander them in this way. Please be mindful of the fact that a lot of them are working from home and there are far less of them on the shop floor!

  • _KyloBen Nuno Espírito Santa 🎅 (@_KyloBen) reported

    @EE My issue is with the website itself, its taking ridiculous amounts of time to load certain pages, sometimes it will say the page I clicked on doesn't even exist. Then when I finally get onto my basket page, I'll try to put in my voucher and it stays in a loop trying to authorise.

  • Thetrut14038685 Thetruthseeker (@Thetrut14038685) reported

    @EE Mate I work for carphone. I know what I'm doing. It's yr site, it's terrible. Guess what? Every other site I use in browser works fine. Would you like a screen recording?

  • DebsGardiner16 Debbie Gardiner MBE (@DebsGardiner16) reported

    Thank you @EE for the fabulous service on your help line this morning. My call was answered quickly, the operator listened, undstood, explained what she was doing and resolved my problem. Great customer service, thank you.

  • kellywall27 Kellywall27@outlook.com (@kellywall27) reported

    @MeStressymummy @mouthwaite @EE Just because you have been lucky enough to have had good customer service, it doesn't mean that someone who hasn't is a brat...No need to be nasty at all..... I've experienced both good, and incredibly bad customer service from ee, it depends on who you get on the day....

  • Jonesta1 joanne jones (@Jonesta1) reported

    @mouthwaite @EE I had an absolute mare with them, we couldn’t get it sorted so they put you in lockdown, basically it goes to another dept who will then try and sort it for you!!! The stress it causes is ridiculous just awful 😩😩😩

  • nileyboy nileyboy (@nileyboy) reported

    @MeStressymummy @mouthwaite @EE Customer services can work remotely from home. As can sales and service. There is never an excuse for bad customer service, politeness or bad communication and failure to return a call. Only excuses Current excuse is covid It's becoming an excuse now for everything.