EE Outage Report in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Oldbury, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Walsall	Internet	4 hours ago
Birmingham	Total Blackout	5 hours ago
Oldbury	Wi-fi	6 hours ago
Birmingham	Internet	8 hours ago
Birmingham	Total Blackout	19 hours ago
Birmingham	Wi-fi	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Conrad Clinton Noble (@conrad_noble) reported 1 minute ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  C5 (@OoRITE_C4) reported 2 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  Dannniiii😁 (@DaniiJonesX) reported 7 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Stevie B (@originalstevieb) reported 11 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  Forbes Coleman (@ForbesProducer) reported 12 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  Liam M-D (@LiamM_D) reported 13 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Tally B (@Bizzle_187) reported 15 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Dannniiii😁 (@DaniiJonesX) reported 15 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  jonathan scott (@jonscott1980) reported 18 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Tony G (@APG1959) reported 19 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Dannniiii😁 (@DaniiJonesX) reported 29 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Trudy (@trudy_taylor72) reported 32 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  upsie daisie (@upsiedasie) reported 33 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 38 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  deb fitzgerald (@deb_fitzgerald) reported 41 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Pat Murphy Wright (@Pattimwr) reported 45 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Dean Kavanagh (@dean_kavanagh) reported 46 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Jean Thierry (@MutliRaceMan) reported 47 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Jonathan Whiteland (@chailey_) reported 52 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  C5 (@OoRITE_C4) reported 59 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry Gorst (@harrygorst) reported 5 minutes ago

  @miss_shiv @O2 @EE I got rid of o2 2 weeks ago cos the internet is garbage. Got EE now and it’s a million times better

• 
  liliana james (@Dhamiewealth) reported 6 minutes ago

  @tom__k98 @EE For how long have you had this problem ??

• 
  Customer Outrage (@customeroutrage) reported 7 minutes ago

  .@EE - how is it you are holding me to a 5G contract but never fixing the issue with not providing 5G?

• 
  simpaulme (@simpaulme_uk) reported 7 minutes ago

  @EE Mobile data service repeatedly dropping out at my McDonalds morning venue. You've investigated and find nothing amiss. My hypothesis is that a concentration of users coming and going at this location means that available bandwidth is spread too thin.

• 
  Nick Goodall (@NickGoodall89) reported 8 minutes ago

  @EE Absolute **** customer service

• 
  kyle udell (@kyleudell) reported 11 minutes ago

  @EE hi I'm try to call and not working

• 
  Rob Wheeler (@robwheelermusic) reported 12 minutes ago

  @EE why are we suffering more outages in Kingsbridge, South Devon? This is intolerable. Two days running now, yesterday 19th Sep and now again today. Have I really got to go and buy an O2 pay as you go SIM. We've had up to 5 days outage and other random days from May.

• 
  ♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆ (@EZberowski) reported 15 minutes ago

  @EE I am sorted but I do need extra help I've ordered a phone and the delivery is supposed to be today but I've not had any communication at all

• 
  John Gibbons (@funkaygibbo) reported 15 minutes ago

  @EE I'm getting the error " A system error has occurred". Is your site down ? Trying to activate my pack on a new sim.

• 
  joe reed (@joerobot) reported 18 minutes ago

  wow, new @EE app is nice but impossibly slow. i'm tolerant of design changes / improvements but not at the cost of performance