EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, Smethwick, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	3 days ago
Walsall	Phone	4 days ago
Birmingham	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Nikki Jayne (@Nikki_Jayne7) reported 5 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Jordan Ladley (@jordanladley) reported 5 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Liam M-D (@LiamM_D) reported 8 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Dave (@stourdave) reported 15 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  Waseem Zaffar (@WaseemZaffar) reported 18 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 19 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Kira🦁 (@pyper18th) reported 19 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Joanne Gough (@RosieJ0) reported 24 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Robert Holmes (@H95342533Holmes) reported 24 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  C5 (@OoRITE_C4) reported 27 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  nicole (@nicole118nicole) reported 32 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Barry dunn (@dunn_pdunn1) reported 34 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  upsie daisie (@upsiedasie) reported 34 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  deb fitzgerald (@deb_fitzgerald) reported 35 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 39 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 43 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 53 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Sophia Goldsmith (@dinglette1972) reported 56 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  jay (@jayedwards96) reported 58 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Nikki Moore (@horselady_nr) reported 59 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Payne (@trickytrees12) reported 1 minute ago

  Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

• 
  AFCdonnilad (@afcdonnilad) reported 2 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Billy Hawes (@Billyhawes) reported 6 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Wayne Patton (@patton_wayne) reported 6 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  Ralph Hardwick (@HardwickRalph) reported 17 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  samldn (@ms_samldn) reported 17 minutes ago

  @EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one

• 
  Micky Jones (@MickyJones_) reported 18 minutes ago

  @EE I got it done on the website eventually. The app is still down

• 
  Anne Jirsch (@AnneJirsch) reported 23 minutes ago

  @SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.

• 
  Bryan Pinto (@bryanp247) reported 24 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

• 
  Karim Harbott (@KarimHarbott) reported 25 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.