EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Wolverhampton, Walsall, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Kidderminster, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Total Blackout	2 days ago
Birmingham	Internet	2 days ago
Tamworth	Internet	2 days ago
Wolverhampton	Phone	4 days ago
Wolverhampton	Internet	7 days ago
Birmingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 1 minute ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  ....Yaz (@DrYazzzz) reported 3 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  David Hopkinson (@davehoppy66) reported 4 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  RELLEY. (@relleypaul) reported 5 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Donna (@donnak2002) reported 16 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Jules (@falmouth_wolf) reported 17 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Robert Holmes (@H95342533Holmes) reported 19 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  jay (@jayedwards96) reported 21 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 22 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 24 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Sophia Goldsmith (@dinglette1972) reported 25 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Kieran (@kieran_stanley) reported 28 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Zac Davies (@ZachariahED) reported 29 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Dan Harris (@dan04harris) reported 31 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  R Joberns (@rjoberns) reported 33 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 35 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Jonathan Whiteland (@chailey_) reported 37 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  De3ze (@De3ze) reported 44 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Tara (@t_talbotx) reported 44 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Forbes Coleman (@ForbesProducer) reported 58 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Micky Jones (@MickyJones_) reported 5 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 5 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Stuart Marshall (@MrMclarenNUFC) reported 8 minutes ago

  @EE I understand this isn’t directly you. But we are being lied to. Everyone locally is complaining. And nothings being done. You’ve turned a mast off in the town centre. There’s little or no signal, 4g and 5g barely works. I’m at home with 1bar. Where as before it was full.

• 
  IndianAlways (@IyengarPallavi) reported 9 minutes ago

  @EE Hi i was recently trying to purchase your broadband as shift to new place, but my goodness your client support is poor - A girl in chat support promise me yesterday that smart mobile support costing £10 will deliver today and also i placed an order

• 
  Carl bell (@carlbell85) reported 10 minutes ago

  @EE What's the point in having a chat if it doesn't work?

• 
  Brodzhausen🕷️💚 (@LoveBites_Brodz) reported 12 minutes ago

  I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

• 
  Darren Hammans (@DarrenHammans) reported 13 minutes ago

  @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

• 
  ZM (@Zahid2301) reported 13 minutes ago

  @EE took over when I was with BT. Since then service not so great and no reward for being loyal which is why I’m leaving and never coming back.

• 
  dylan cookson (@dylancookson1) reported 14 minutes ago

  @EE please help! Im currently abroad in Asia where my old phone broke and had to buy a new one. My esim won’t transfer across and I have no access to any phone in order to call you. I can’t access banking or any important apps because of this. Please help!

• 
  Jonny Chambers (@imjonnychambers) reported 17 minutes ago

  @My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?