EE outages and service status in Sandwell, England
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Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Sandwell, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 26, 12:51 PM GMT+1.
- Internet (57%)
- Wi-fi (19%)
- Total Blackout (12%)
- Phone (12%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Willenhall, Birmingham, Oldbury, Walsall, Wolverhampton, Tamworth, West Bromwich, Solihull, Bromsgrove, Hartlebury, and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Willenhall
|
Internet | 18 hours ago |
|
Birmingham
|
Internet | 19 hours ago |
|
Birmingham
|
Total Blackout | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
|
Oldbury
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Stevie B (@originalstevieb) reported from Cheslyn Hay, England@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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JH 🥳🪩 (@jfrncs_) reported from Birmingham, EnglandNot @EE showing as full signal 5G but not actually providing a 5G service
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Dip singh (@dip974) reported from Wednesfield, England@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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lee hunt (@leehunt4) reported from West Bromwich, England@EE hi is there problems with the network signal is bad
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Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
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PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Donna (@donnak2002) reported from Walsall Wood, England@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Matt (@hellomattwalker) reported from Birmingham, EnglandMajor issues with @EE today. Complete loss of signal, let alone data use.
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Dan Badger (@badgers_back) reported from Birmingham, EnglandArrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Keith Cartwright (@keith291) reported from Dudley, England@EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ObamaWellington (@ObamaWellington) reported@EE @geynosha Hahaha that is the most ridiculous and anti-customer system for accessing hotel WiFi, you realise that EE? At no stage should having to go to a shop to pick up an UK EE sim card be a required activity.
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Opeyemi Daniel (@DinaGlyphs) reported@EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)
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𝐀𝐃𝐙 (@ad_moran4) reportedVery frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡
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Dr Helen Perkins (@earlyyearsHP) reported@EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡
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Alessandro Riolo (@aledeniz) reported@bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨
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Liam (@kestrel89B) reported@virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!
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David Chandler (@DavieChandler67) reported@EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support
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Halloween Jack (@red_mutant_eyes) reported@EE You already know about this issue. It’s just taking a very long time to fix and it’s the second time in two weeks.
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Halloween Jack (@red_mutant_eyes) reported@EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening
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ali ˚୨୧⋆｡ (@rnbwithu) reported@EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????