EE Outage Report in Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Halesowen, Wolverhampton, Solihull, Stourbridge, Sutton Coldfield, Tipton, Tamworth, Bilston, Bromsgrove, Kidderminster and Redditch.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Jonathan Whiteland (@chailey_) reported from Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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upsie daisie (@upsiedasie) reported from Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Tony G (@APG1959) reported from Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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caroline palmer (@cazman3011) reported from Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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C5 (@OoRITE_C4) reported from Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Trudy (@trudy_taylor72) reported from Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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C5 (@OoRITE_C4) reported from Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Tally B (@Bizzle_187) reported from Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Sam Billyard (@sambillyard) reported from Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Zac Davies (@ZachariahED) reported from Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Stevie B (@originalstevieb) reported from Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ledification.co.uk (@LEDificationPro) reported
@EE issues with our service. Or prob user error on our phones we need help with and I can’t get hold of ee. Our account we spend a fortune on but ee not there when you need them.
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Auntie (@abbiejamse) reported
I live in one of those neighbourhoods where theres never been any social housing but property is cheap enough for lower income families. Subsequently services are suboptimal and I am currently without mobile network @EE , wifi most evenings @virginmedia and inaccessible buses
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simon le vans 💙 (@simonlevans) reported
If you’re an @EE customer and you receive a call from this number 028 2130 1356 purporting to originate from Ballymena, please be aware, it’s a scam.
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Amadea Nel (@nel_amadea) reported
@EE PLEASE explain why it is impossible to cancel a pay as you go sim subscription. We have been trying since November!! Why!!??? We’ve spend hours trying, you can’t get any service, pathetic!
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Ross R (@rossrobson) reported
@EE is there something up with your 4g signal in NE postcodes?
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Je suis wharton/s (@docwharton) reported
Ugh. Another outage for @EE - previous fault was only resolved yesterday (after a week of signal issues). Time to look for another provider 🫡
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John Slinger (@JohnSlinger) reported
@Plusnet @EE @WeAreOpenreach many Ukrainian refugees are leaving host families in the coming weeks. Many have children who depend on the internet for school work & to stay connected with friends & family. Sorting contracts can be difficult & costly. Can you help?
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Stephen Hammond (@stepham10) reported
@EE Hi, the EE Home apps speed test function never works. I tried to report the error via the App Store but that function doesn’t work either!!
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Brendan O'Shea (@boshea) reported
Hey @EE any chance you can have a look at the coverage issues in #cheadlehulme. Large parts of the day there is no 4G.
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Roddy Brokke (@Outofthemixx) reported
Disgusted in @EE for overcharging me at total of £260. No one wants to solve anything, they just pass you from advisor to advisor; how lame. Customer service said that they'd call me back and never did. Will be switching ASAP. @EE