EE Outage Report in Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Wolverhampton, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Dudley, Tamworth, Tipton, Solihull and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Total Blackout | |
| Wolverhampton |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lukecrocker1
(@Lukecrocker11) reported
@EE I've dm u guys and tweeted god knows how many times today but ur not helping either help or I will leave
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Lauren Stewart
(@L_Stewart1991) reported
@EE I've sent a DM. I understand you are busy but I urgently need this resolved please. I would really appreciate if someone could help ASAP
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nick morrall
(@nickmozza1) reported
@EE poor effort getting back to me about my upgrade today. There is nothing in being a long term customer. #badsales #poorcustomerservice
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Marie Curr
(@MarieCurr) reported
@EE I called to make a formal complaint about EE’s lack of service. Your representative took my details, was lovely and proceeded to bin my complaint. I have heard nothing. Just trying to get service! Love paying for something I can’t use.
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Naheem 🇵🇸
(@NaheemH786) reported
@Random_Robbie @EE I imagine you must have got this clarified and understood that discounts are applied to get the price down to £10. My renewal is coming up soon and I’m on the same plan, were you able to get anything better or cheaper after this plan?
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Shaun Croft
(@shauncroft1985) reported
@EE And that it was because I was a loyal customer. Paying a premium for being loyal is disgusting as is being told I couldn't arrange a contract over the phone then go to a store to pick up and be made to jump through delivery hoops
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Scott1984FP
(@Scott1984FP) reported
Been With: @BT_Uk Since 2016 Alone At Bedford House & Both Had Settled Closed Accounts, & Both Excellent Credit History, Yet No Options Apply To Us At All @EE Credit Checks , & Can't Just Add To @BT_Uk Accounts/Bills Like Past Deals Or Sim Only Deals :( Help :(
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Lara Parmiani
(@LaraVP) reported
@EE on a two hour journey between Stoke on Trent and London no service whatsoever. Nothing. Not even when the train stopped at stations. Which twinned with wifi @AvantiWestCoast not working as usual really made the journey quite unpleasant
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M Ali
(@MAli21686182) reported
@EE business can someone please contact me as I have tried all options to sort my roaming out including speaking to customer services to not get to any solution.
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DanDan's LDN
(@dandansldn) reported
@EE no service in the Chingford area for almost two weeks. I am a small business and cannot run my online restaurant delivery without it. No word no explanation. I am losing money and business and no help or support offered. Absolute disgrace. Can someone get back to me urgently?