EE

EE Outage Report in Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sandwell, England 01/17/2026 08:20

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Walsall, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Dudley, Tipton, Smethwick, Solihull and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomWillenhall Total Blackout
United KingdomWalsall Internet
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • trudy_taylor72 Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • loulabelle46 𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BohemeOphelia Boheme Ophelia (@BohemeOphelia) reported

    Yano what @EE I personally made a point of commending customer service this time last month. And guess what everything I was told was a utter lie. Yet again. Phewming

  • daisy_may_lord DML🌸 (@daisy_may_lord) reported

    @Sammyray181 @EE Im speaking to them now. Crap isn’t it 😩 upgrades expensive and sim only is still a 24 month contract?! Mad

  • niwomph Niwomph (@niwomph) reported

    @EE Actually, your systems seem to have been down all day, so helping you have not been.

  • nichola_murray Nichola Murray (@nichola_murray) reported

    @EE Problems with broadband for two days in CB21 area. Are you able to help please?

  • taibibs26 taira rashid (@taibibs26) reported

    @EE not impressed .. got stupid broadband.. doesn’t work and can’t cancel.. seriously EE!!!

  • bookoholicme Ania 🇪🇺 🇵🇱 🇬🇧 (@bookoholicme) reported

    Hi @EE I need to contact you. I can't go through the automated service that wants me to provide a number, whatever phone number I use it is not correct. What is an email address that I can use to contact you, please?

  • SorrellsNatural Laura Sorrell (@SorrellsNatural) reported

    @EE looks like 4G not working in my area of North London?

  • faerynuff Faery of Nuff (@faerynuff) reported from Winchester, England

    Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

  • SparklyLou75 Louise Archibald (@SparklyLou75) reported

    @EE About the fact you're wanting me to pay hundreds of pounds or a high monthly amount when you're offering much better deals through other companies. My son doesn't want to trade in his phone which he never does and neither do I but instead of a trade in you want a crazy amount!

  • danpaulsmith Dan Paul Smith (@danpaulsmith) reported

    @EE @Ofcom seems like network providers can't prevent robocalls from new numbers. Isn't there a way to trace which company these numbers are being used by? 07161387084 07448680238 07574597261 07972731061 07574925686