EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

City	Problem Type	Report Time
Birmingham	Total Blackout	9 hours ago
Birmingham	Phone	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	5 days ago
Tamworth	Phone	6 days ago
Solihull	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Keith Cartwright (@keith291) reported 5 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Robert Holmes (@H95342533Holmes) reported 8 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Sarita (@saritaverma11) reported 8 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Conrad Clinton Noble (@conrad_noble) reported 12 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 15 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Dean Kavanagh (@dean_kavanagh) reported 17 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  caroline palmer (@cazman3011) reported 18 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Dannniiii😁 (@DaniiJonesX) reported 21 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Brenden (@Breny85) reported 22 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Keith Cartwright (@keith291) reported 23 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 28 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

• 
  Jody (@Jarrook) reported 30 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Jonathan Whiteland (@chailey_) reported 32 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Dip singh (@dip974) reported 34 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Hitendra (@Hitendra70) reported 37 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  gort (@andygorton63) reported 37 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  C5 (@OoRITE_C4) reported 52 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 55 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 56 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  JH 🥳🪩 (@jfrncs_) reported 60 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinkellyandfamily (@martinc2012) reported 5 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  HP (@HDP1995) reported 7 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  L Davies (@Leedavi39933109) reported 7 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  dystopian (@NNazir) reported 9 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  Tony Crystal (@TonyCrystals) reported 11 minutes ago

  @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

• 
  S Esq (@__sine_nomine) reported 15 minutes ago

  @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

• 
  D (@DM_1986_) reported 15 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Kitten Kong (@kittenkong42) reported 16 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Andy B (@nffc999) reported 16 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  David Elliott (@DJE1007) reported 17 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks