1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Sandwell
EE

EE outages and service status in Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Sandwell, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 5, 11:15 AM GMT+1.
  • 64% Internet (64%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

CityProblem TypeReport Time
Birmingham Wi-fi 5 hours ago
Birmingham Internet 3 days ago
Wolverhampton Internet 3 days ago
Birmingham Internet 3 days ago
Walsall Internet 4 days ago
Birmingham Internet 8 days ago

Nearby cities with recent reports

Birmingham

3 recent signals

5 hours ago
Wolverhampton

1 recent signals

3 days ago
Walsall

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • MutliRaceMan
    Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • loulabelle46
    𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🀍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra πŸ€”πŸ€” #HELP whats the difference @WorkforEE @EE

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • haani_m1
    Haani Δ°YΔ° (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • bjwgorman
    Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • StephenLapper
    Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • carliemartin
    π™²π™°πšπ™»π™Έπ™΄ π™Όπ™°πšπšƒπ™Έπ™½. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rsanchezpizani
    Rodrigo Sanchez (@rsanchezpizani) reported

    @EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service

  • gazstopford
    Gary Stopford (@gazstopford) reported

    @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for Β£37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

  • sufy1000
    Sufyan (@sufy1000) reported

    Hi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE

  • MarkAmiga
    Mark (@MarkAmiga) reported

    @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

  • garynetchells
    𝕁𝕠𝕣𝕕π•ͺ (@garynetchells) reported

    What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

  • QuinsFOTS
    Friends Of The Stoop #COYQ πŸƒ (@QuinsFOTS) reported

    @EE And exactly the same thing happens you’ve just given me a different number that does exactly the same thing” Hang up and use our text service” useless

  • shaunwbull
    shaun bull (@shaunwbull) reported

    @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

  • AustenMathieson
    π™°πšžπšœπšπšŽπš— π™ΌπšŠπšπš‘πš’πšŽπšœπš˜πš— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

  • KatieBrownriggg
    Kate (@KatieBrownriggg) reported

    @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?