EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Hartlebury, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Wi-fi	17 hours ago
Bromsgrove	Internet	23 hours ago
Birmingham	Internet	1 day ago
Bromsgrove	Phone	1 day ago
Hartlebury	Phone	1 day ago
Birmingham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  PeteSloanPhotography (@psphotography79) reported 4 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Matthew Sparks (@matthew_74) reported 4 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Dip singh (@dip974) reported 4 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  David Hopkinson (@davehoppy66) reported 7 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  Dan Harris (@dan04harris) reported 9 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Lesa Horton MBE (@horton_lesa) reported 11 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  carpe_dm_uk (@carpe_dm_uk) reported 11 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 13 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Jules (@falmouth_wolf) reported 22 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 24 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  RELLEY. (@relleypaul) reported 24 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  JH 🥳🪩 (@jfrncs_) reported 25 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  R Joberns (@rjoberns) reported 28 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Barry dunn (@dunn_pdunn1) reported 31 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  nicole (@nicole118nicole) reported 34 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Brenden (@Breny85) reported 42 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  ryan holyhead (@theorbsta) reported 42 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  swingeymart (@theblackstrat) reported 44 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  jonathan scott (@jonscott1980) reported 49 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  P. Angela Grant (@Pingviners_n) reported 51 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jem (@JPMIDB) reported 9 minutes ago

  @EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.

• 
  Charles (@Charleslaws) reported 14 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Steve, not Frank. (@WoodUksparky137) reported 15 minutes ago

  @superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.

• 
  Mark (@Mark14182043442) reported 15 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  Kirsty sanderson (@sanderson345) reported 17 minutes ago

  @EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.

• 
  Polemic Paine (@PolemicTMM) reported 20 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Tobes (@theGrimey) reported 22 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  HP (@HDP1995) reported 22 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  Deborah Sacks (@deborahsacks) reported 22 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 23 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.