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EE Outage Report in Sandwell, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Total Blackout 14 hours ago
Birmingham Total Blackout 19 hours ago
Walsall Internet 23 hours ago
Birmingham Total Blackout 1 day ago
Oldbury Wi-fi 1 day ago
Birmingham Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • LB797
    LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • aydamstoidy
    Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

  • gabrielle_jan
    gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • LB797
    LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

  • InfamousSuk
    Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • jfrncs_
    John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • InfamousSuk
    Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • BarbarellaFem
    Theresa Derwin #SaveWaywardSisters #spnfamily (@BarbarellaFem) reported from Birmingham, England

    @EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”

  • LB797
    LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • jamesgr76875698
    james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • penelopedougan
    Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • LB797
    LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

  • jfrncs_
    John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • LB797
    LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • LisaBCFCdavies
    Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • huggybro
    Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • LB797
    LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • media_beyond
    . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • AmbitiousMusic
    AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Commuter29
    The Commuter (@Commuter29) reported

    @tomhfh @EE @ThreeUK Just a shame that with 3 you never get a decent signal in the UK!

  • northernnobby
    Si Clarke 💙 (@northernnobby) reported

    @EE bad move charging for roaming. Bad bad move. Let's hope the other networks respect customers and the opportunity to travel.

  • neilbourne4
    Neil Bourne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@neilbourne4) reported

    @mrjamesob Typical, just renewed my contract (within last month) with @EE and now they do this...... poor

  • MHawkins78
    Mark Hawkins (@MHawkins78) reported

    @StanCollymore @EE All the other major networks will follow. If there’s smaller providers that signal are ok where you live in UK you might have a choice.

  • bryanKparsons
    Bryan Parsons (@bryanKparsons) reported

    @EE will be moving networks after about 20 years as a customer if you insist on charging extra for using me phone in Europe

  • Chickenruby1
    MyAggiSan (@Chickenruby1) reported

    @EE roaming charges - did you lie when you said you didn’t plan to introduce them? I’m a customer but will move when I renew. I won’t give me money to liars.

  • paoloharding
    paolo (@paoloharding) reported

    @EE roaming charges in the EU - looks like I’m switching network - very disappointing #RoamingCharges #EE #poorcustomerservice

  • Djsat22
    Djsat2 (@Djsat22) reported

    @AndyPolygon @EE @WeAre8Official To invest in your customer service?...you constantly say that and it never gets any better. I travel to Europe a lot so won't be using you any more for my mobile contract.

  • Ciaran_Laval
    Ciaran Laval (@Ciaran_Laval) reported

    @EE @Kb19031160 This is really poor PR.

  • DigitalStefan
    Stefan (he / him) (@DigitalStefan) reported

    @ramtops @AnnaJerzewska @EE I found EE to be more than reasonable when it came to ending a contract early (with no early termination fees) when the point of contention was their claim “fastest UK network”, which I said wasn’t right and had caused me a 50% loss of data speed.