EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Oldbury, Walsall, Birmingham, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Oldbury	Phone	21 hours ago
Walsall	Wi-fi	1 day ago
Birmingham	Wi-fi	2 days ago
Bromsgrove	Internet	2 days ago
Birmingham	Internet	2 days ago
Bromsgrove	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 5 seconds ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Pat Murphy Wright (@Pattimwr) reported 53 seconds ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Tally B (@Bizzle_187) reported 59 seconds ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Sarita (@saritaverma11) reported 2 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  RELLEY. (@relleypaul) reported 3 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Karen Horne (@mrskhorne) reported 3 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 4 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 5 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  swingeymart (@theblackstrat) reported 9 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 19 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Dip singh (@dip974) reported 20 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Keith Cartwright (@keith291) reported 22 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Shane (@ShaneoTheBaggie) reported 22 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Liam M-D (@LiamM_D) reported 24 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  JH 🥳🪩 (@jfrncs_) reported 26 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  De3ze (@De3ze) reported 34 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  R Joberns (@rjoberns) reported 37 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Joanne Gough (@RosieJ0) reported 43 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Dan Harris (@dan04harris) reported 49 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 52 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@Stuart61838784) reported 2 minutes ago

  @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

• 
  Craig Taylor (@blown_ranger) reported 4 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  The Wobbly Gamer 🧑🏼‍🦯 👀 🎮 (@TheWobblyGamer) reported 5 minutes ago

  I’m fed up of paying @EE a stupid amount of money for internet that is inconsistent, slow and absolutely garbage all round I would not recommend them to anyone!

• 
  Allsopp (@AIIsopp) reported 8 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  Dirtypawz_ (@Dirtypawz__) reported 15 minutes ago

  @TheWobblyGamer @EE My EE has been solid tbh, touch wood. Contract up in November and I'm still switching as I'm sick of their price hikes. I pay a stupid ammount for 1Gbps. I'm going to either zen brrroardband or UFibre, half the price for the same and no mid contract price hikes.

• 
  Nix's (@nickinoonoos) reported 15 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Jayne with a Y (@JB_56_) reported 17 minutes ago

  @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

• 
  Alan Roberts (@AlanRob68902430) reported 20 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 21 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Craig Taylor (@blown_ranger) reported 23 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me