EE outages and service status in Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Sandwell, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 5, 11:15 AM GMT+1.
- Internet (64%)
- Wi-fi (14%)
- Phone (14%)
- E-mail (5%)
- Total Blackout (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Kiraπ¦ (@pyper18th) reported from Birmingham, England@EE is there a chat with yourselves to cancel my BB?
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, EnglandWhat on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! π«
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Tara (@t_talbotx) reported from West Bromwich, England@EE we are trying to early upgrade online, When we get to the checkout itβs stating page not found, Are theyβre any issues with the website?
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. Iβm with @EE also poor
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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ππ π¦ βπππ π€ (@loulabelle46) reported from Tamworth District, England@SamsungUK Galaxy S21 or S21 ultra π€π€ #HELP whats the difference @WorkforEE @EE
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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Haani Δ°YΔ° (@haani_m1) reported from Birmingham, England@EE whatβs with no service how do i have no signal or service without WiFi
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Jonathan Whiteland (@chailey_) reported from Birmingham, EnglandLovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us itβs dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Ben Gorman (@bjwgorman) reported from Solihull, England@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people canβt hear me! Help!
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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jay (@jayedwards96) reported from Birmingham, England@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Stephen Lapper (@StephenLapper) reported from Wolverhampton, England@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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π²π°ππ»πΈπ΄ πΌπ°πππΈπ½. (@carliemartin) reported from Wednesfield, England@EE iβm getting no internet signal whatsoever guys, whatβs going on?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rodrigo Sanchez (@rsanchezpizani) reported@EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service
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Gary Stopford (@gazstopford) reported@EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for Β£37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous
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Sufyan (@sufy1000) reportedHi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE
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Mark (@MarkAmiga) reported@EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router
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ππ π£ππͺ (@garynetchells) reportedWhat is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? Itβs ridiculous @O2 @VodafoneUK @EE
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Friends Of The Stoop #COYQ π (@QuinsFOTS) reported@EE And exactly the same thing happens youβve just given me a different number that does exactly the same thingβ Hang up and use our text serviceβ useless
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shaun bull (@shaunwbull) reported@EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked
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π°πππππ πΌππππππππ (@AustenMathieson) reported@EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weβve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyβve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.
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Darrell fletcher (@Fletchmeister81) reported@EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre
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Kate (@KatieBrownriggg) reported@EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently youβre cancelling 2 out of 3 people who do this so it feels like iβll be wasting my time if I sign up?