EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Birmingham	Total Blackout	12 hours ago
Wolverhampton	Phone	15 hours ago
Sutton Coldfield	Internet	4 days ago
Wolverhampton	Internet	5 days ago
Birmingham	Internet	5 days ago
Birmingham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Guy (@gukea) reported 2 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Kieran (@kieran_stanley) reported 4 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  King Of Ink Land ® (@king_body_art) reported 4 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  Dip singh (@dip974) reported 6 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Dave (@stourdave) reported 8 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  Ben Franklin. (@benavfcfranklin) reported 14 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  upsie daisie (@upsiedasie) reported 16 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  James Larner (@james_larner) reported 17 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Shane (@ShaneoTheBaggie) reported 17 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Trudy (@trudy_taylor72) reported 21 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  Brenden (@Breny85) reported 21 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Dip singh (@dip974) reported 23 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Tony G (@APG1959) reported 25 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 26 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  lee hunt (@leehunt4) reported 27 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Demi (@MissDFreeman) reported 29 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  Neil Waters (@muddy7617) reported 35 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  C5 (@OoRITE_C4) reported 42 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Zee (@ZSJaved123) reported 43 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  jedibiker (@jedibikrt76) reported 48 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole E (@Nicky_2900) reported 2 minutes ago

  Absolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 3 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  Michelle Edmundson 💙 (@Shellebags) reported 4 minutes ago

  @EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?

• 
  Colin Gale AFC LD (@colingale) reported 6 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  JC (@jaykona3670) reported 6 minutes ago

  @EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.

• 
  F3spirit (@originaf3spirit) reported 9 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Grant (@GrantGT3RS) reported 10 minutes ago

  @britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?

• 
  BROTHERLYY (@Oj_jman) reported 12 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Stuart Smith (@Galaxy42_) reported 16 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  darren styles (@darrenjstyles) reported 16 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.