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EE outages and service status in Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Sandwell, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 26, 12:51 PM GMT+1.
  • 57% Internet (57%)
  • 19% Wi-fi (19%)
  • 12% Total Blackout (12%)
  • 12% Phone (12%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Willenhall, Birmingham, Oldbury, Walsall, Wolverhampton, Tamworth, West Bromwich, Solihull, Bromsgrove, Hartlebury, and Kidderminster.

CityProblem TypeReport Time
Willenhall Internet 1 day ago
Birmingham Internet 1 day ago
Birmingham Total Blackout 2 days ago
Birmingham Internet 2 days ago
Birmingham Internet 2 days ago
Oldbury Wi-fi 2 days ago

Nearby cities with recent reports

Birmingham

7 recent signals

1 day ago
Willenhall

1 recent signals

1 day ago
Oldbury

1 recent signals

2 days ago
Walsall

1 recent signals

3 days ago
Wolverhampton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • bjwgorman
    Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • james_larner
    James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • relleypaul
    RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • stourdave
    Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • MissDFreeman
    Demi (@MissDFreeman) reported from West Bromwich, England

    @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

  • kelaniebookie
    Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • PaulCadmanUK
    Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shawtty64
    Me (@shawtty64) reported

    @EE your app is down AGAIN ...

  • TasMr46834
    Mr tas gol (@TasMr46834) reported

    @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

  • red_mutant_eyes
    Halloween Jack (@red_mutant_eyes) reported

    @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

  • kestrel89B
    Liam (@kestrel89B) reported

    @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

  • tweetsbyJohn
    John 🌈 (@tweetsbyJohn) reported

    @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

  • Kirkysr
    Steve, Carpe Jugulum! (@Kirkysr) reported

    @EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.

  • istreamsandwich
    IStreamSandwich - Stephen (@istreamsandwich) reported

    @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

  • GreenVapinGiant
    Northumberland Wanderer (@GreenVapinGiant) reported

    @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

  • newbornat
    ade (@newbornat) reported

    @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.