EE

EE Outage Report in Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sandwell, England 09/15/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, West Bromwich, Halesowen, Wolverhampton, Solihull, Stourbridge, Sutton Coldfield, Tipton, Tamworth, Bilston, Bromsgrove, Kidderminster and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWalsall Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • trudy_taylor72 Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • loulabelle46 𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LEDificationPro ledification.co.uk (@LEDificationPro) reported

    @EE issues with our service. Or prob user error on our phones we need help with and I can’t get hold of ee. Our account we spend a fortune on but ee not there when you need them.

  • abbiejamse Auntie (@abbiejamse) reported

    I live in one of those neighbourhoods where theres never been any social housing but property is cheap enough for lower income families. Subsequently services are suboptimal and I am currently without mobile network @EE , wifi most evenings @virginmedia and inaccessible buses

  • simonlevans simon le vans 💙 (@simonlevans) reported

    If you’re an @EE customer and you receive a call from this number 028 2130 1356 purporting to originate from Ballymena, please be aware, it’s a scam.

  • nel_amadea Amadea Nel (@nel_amadea) reported

    @EE PLEASE explain why it is impossible to cancel a pay as you go sim subscription. We have been trying since November!! Why!!??? We’ve spend hours trying, you can’t get any service, pathetic!

  • rossrobson Ross R (@rossrobson) reported

    @EE is there something up with your 4g signal in NE postcodes?

  • docwharton Je suis wharton/s (@docwharton) reported

    Ugh. Another outage for @EE - previous fault was only resolved yesterday (after a week of signal issues). Time to look for another provider 🫡

  • JohnSlinger John Slinger (@JohnSlinger) reported

    @Plusnet @EE @WeAreOpenreach many Ukrainian refugees are leaving host families in the coming weeks. Many have children who depend on the internet for school work & to stay connected with friends & family. Sorting contracts can be difficult & costly. Can you help?

  • stepham10 Stephen Hammond (@stepham10) reported

    @EE Hi, the EE Home apps speed test function never works. I tried to report the error via the App Store but that function doesn’t work either!!

  • boshea Brendan O'Shea (@boshea) reported

    Hey @EE any chance you can have a look at the coverage issues in #cheadlehulme. Large parts of the day there is no 4G.

  • Outofthemixx Roddy Brokke (@Outofthemixx) reported

    Disgusted in @EE for overcharging me at total of £260. No one wants to solve anything, they just pass you from advisor to advisor; how lame. Customer service said that they'd call me back and never did. Will be switching ASAP. @EE