EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Kidderminster, Birmingham, Dudley, Smethwick, Wolverhampton, West Bromwich, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Kidderminster	Phone	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	5 days ago
Dudley	Phone	7 days ago
Birmingham	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  R Joberns (@rjoberns) reported 13 seconds ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Jordan Ladley (@jordanladley) reported 4 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 6 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Bukky Kelani (@kelaniebookie) reported 7 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Hitendra (@Hitendra70) reported 7 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Joanne Gough (@RosieJ0) reported 10 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Guy (@gukea) reported 12 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Dannniiii😁 (@DaniiJonesX) reported 20 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Tara (@t_talbotx) reported 23 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Jonathan Whiteland (@chailey_) reported 24 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Richard Franks (@richardpfranks) reported 29 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Sophia Goldsmith (@dinglette1972) reported 35 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Liam M-D (@LiamM_D) reported 35 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 41 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  R Joberns (@rjoberns) reported 48 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  deb fitzgerald (@deb_fitzgerald) reported 48 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 49 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  JH 🥳🪩 (@jfrncs_) reported 57 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Dip singh (@dip974) reported 58 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Jules (@falmouth_wolf) reported 59 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 1 minute ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  Adam Chetter (@adamchetter) reported 2 minutes ago

  @EE Tried this but keep getting told the issue has been going on years and it won’t be resolved soon. What can I do?

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 3 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  Karen Elizabeth (@virgodragon864) reported 7 minutes ago

  @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

• 
  EVEngineer (@TheEvEngineer) reported 10 minutes ago

  @sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal

• 
  Mark (@ArtilleryMan728) reported 10 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Craigo32 (@Craigo32) reported 14 minutes ago

  @returningfromt2 @EE Im having exactly the same problem

• 
  JT (@JTXbox) reported 14 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Wozza (@Wozza777) reported 16 minutes ago

  @stuuk11 @LeilaniDowding @EE You use the mobile network

• 
  Tony (@Foolham) reported 18 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?