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EE Outage Report in Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sandwell, England 02/01/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Dudley, Birmingham, Solihull, Smethwick, Sutton Coldfield, Oldbury, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomSolihull Total Blackout
United KingdomSmethwick Internet

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • james_larner James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • jfrncs_ JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • badgers_back Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • gukea Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • theblackstrat swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • mrskhorne Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • richardpfranks Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • PaulCadmanUK Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

  • B25dave David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • mercede72928186 ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • MissDFreeman Demi (@MissDFreeman) reported from West Bromwich, England

    @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

  • harvey_khela june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • LiamHBCFC Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • horselady_nr Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleyGarside Daley Garside (@DaleyGarside) reported

    @MarcAllera @EE With the service I've received the last few week its not gonna happy 17 years I've been with ee/t mobile and can't wait to leave once contracts up and the kings Lynn store is a joke and even the lady today who was suppose to deal with the complaint wouldn't do anything

  • LisaLady58 Lisa Lawson (@LisaLady58) reported

    @EE hi James, it would seem im stuck with the poor internet due to there being no fibre where i live and my location to the exchange box - thanks anyway

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • ACasterly Almy Casterly (@ACasterly) reported

    Hi @EE, any idea when the signal issues in Norfolk NR13 might be resolved? I've had no signal at all since yesterday. Thanks.

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    @EE i need to use my phone guys please hurry up I'm not well and I can't even call my doctor's or 111 because you put my service down I'm a vulnerable person this is ridiculous see ort yourselfs out I'm not well I need help

  • RossMcleary Ross Mcleary (@RossMcleary) reported

    @EE trying to upgrade my contract and use a friend's and family 30% off discount code but your website won't allow me to use the code given. I've called your call centre and apparently no one can help me... what do I do now?

  • achuka ACHUKA (@achuka) reported

    @EE @OpenreachHelp the issue is outside the property apparently, and a home visit not required - so I just have to await an update

  • HarryTaylr Harry Taylor (@HarryTaylr) reported

    @JaneDav16842758 @EE Did you get anywhere with this? I'm now having the same issue and going around in circles with EE.

  • Kieran_McHugh Kieran (@Kieran_McHugh) reported

    @EE I get what you’re saying but it’s just deferring from the borderline rip off that was called up for. Maybe you want to compete with your competitors instead of the customer having to check online to see a cheaper price straight away

  • mccabe_cheryl Cheryl Mccabe (@mccabe_cheryl) reported

    @EE appalling service. Emergency calls only for the 2nd day running. Trying to run a business. What a joke #ServiceDelivery failure