EE Outage Report in Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Rowley Regis, Walsall, Oldbury, Dudley, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Rowley Regis |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Wild
(@Wild1145) reported
Would be a true novelty that in 2021 (Nearly now 2022) someone between @EE, @WeAreOpenreach or my local MP bothered to do anything about the fact that our broadband continues to be so poor in this area that most of us have to go into an office to do our jobs just to video call...
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Dayo Spark 🇳🇬🏴🇬🇧
(@jj123s) reported
@EE Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty, fraudulent and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but the store didn’t process it. says I have no right to cancel #AvoidEEscam
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Dayo Spark 🇳🇬🏴🇬🇧
(@jj123s) reported
@EE Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty, fraudulent and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but your store didn’t process it. #ScamAlert
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Epping Electrician
(@approvelectrics) reported
@EE I can find an EE £10 for 10GB 5G sim easily online. However when you purchase as an existing customer account you cannot buy it. Is this deal for new customers only then??
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@EE To this day it befuddles me why we want and expect you to know ever post code of where you have network issues the only company who asks this silly question #eeproblems
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Sally Robinson
(@SalsRobbo) reported
Just want to express my gratitude to Charlene of @EE who provided exceptional customer service today. After a very frustrating 2 hours on your online chat, she sorted it in minutes. She needs to be training her wider colleagues on how to assist customers. Other 3 weren't good!
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Dayo Spark 🇳🇬🏴🇬🇧
(@jj123s) reported
@EE Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but the store didn’t process it. #ScamAlert #AvoidEEscam
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Matt Thompson
(@MattyLeeT) reported
@bt_uk @EE how do we go about getting a refund for the service we are paying for and not receiving
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Beth ~
(@bethancelia) reported
@EE do you price match competitors? I've seen deals where I can get the iPhone 13 for £42 w/ 30GB data & no upfront cost. Your cheapest is £56 for 4GB and £80 upfront. How are you able to do this? (pls don't say due to having the best signal cos that's not true)
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Michael Bell
(@michaelbell11) reported
@EE please help. Trying to order new phone online and it’s stating that I have to call to confirm order. After 35min on hold there’s still no answer. Is there any way to complete this online?