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EE outages and service status in Sandwell, England

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Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Sandwell, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Sep 5, 11:41 PM GMT+1.
  • 61% Internet (61%)
  • 14% Phone (14%)
  • 11% E-mail (11%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Wolverhampton, West Bromwich, Wednesbury, Stourbridge, Walsall, Dudley, and Solihull.

CityProblem TypeReport Time
Birmingham Total Blackout 11 hours ago
Birmingham Internet 19 hours ago
Birmingham Internet 19 hours ago
Smethwick Internet 1 day ago
Wolverhampton Internet 5 days ago
Birmingham Wi-fi 7 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

11 hours ago
Smethwick

1 recent signals

1 day ago
Wolverhampton

1 recent signals

5 days ago

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • stourdave
    Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • jonscott1980
    jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • Nikki_Jayne7
    Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • LiamHBCFC
    Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • horselady_nr
    Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • De3ze
    De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • Pingviners_n
    P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tompascoew
    Tom Pascoe (@tompascoew) reported

    After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

  • RAE7S_
    La Pioche 🇵🇸 (@RAE7S_) reported

    @ee your network is awful

  • stuinweymouth
    Also Stu (@stuinweymouth) reported

    @EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice

  • AP196779
    Aldo (@AP196779) reported

    @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

  • Wozza777
    Wozza (@Wozza777) reported

    @stuuk11 @LeilaniDowding @EE You use the mobile network

  • franbinns
    eleanor binns (@franbinns) reported

    EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

  • MeahCarl
    Carl Meah (@MeahCarl) reported

    @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

  • smil3r5
    Lee (@smil3r5) reported

    @EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡

  • sisterhaze
    Hay (@sisterhaze) reported

    @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy