EE

EE Outage Report in Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sandwell, England 12/13/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Halesowen, Wolverhampton, Tipton, Tamworth, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Redditch, Solihull and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSolihull Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @bilqisrz @EE They give users a lot of runaround on issues like this, You can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine

  • Thee_Mr_Pink Mr Pink (@Thee_Mr_Pink) reported

    @EE In other words it’s obvious the prices would change. I had to remind them it wasn’t obvious because I 1, don’t work for EE or the mobile industry and 2, because I wasn’t told about it. I asked for a complaint to be logged and the resolution offered by the same person

  • Off21_t Ryan Thomas (@Off21_t) reported

    @EE I’ve ordered the wrong size Watch can I cancel it and reorder?

  • Montecore2 Montecore (@Montecore2) reported

    @EE Hi Im abroad and got no roaming, also your site says my allowance is mow 0 on everything. Cant even call for help as I dont have a network and you dont even have a help chat anymore so Im basically ******.

  • Thee_Mr_Pink Mr Pink (@Thee_Mr_Pink) reported

    @EE Had I been told that information I could have made better chose of package that suited my pocket. I rang yesterday and spoke to someone who advise me of the above and that I could cancel my internet should I not be happy and that is was a ‘given’ the prices would change.

  • bananasmoothie9 Richard (@bananasmoothie9) reported

    @EE I cant make any calls. And the live chat isn't working on the website. How do I contact someone for help please?

  • Roheel R (@Roheel) reported

    @EE you seem it acceptable to disconnect a customer when your offshore team try to resolve an issue putting their personal safety at risk

  • Nadiab_xo Nadia 🤎 (@Nadiab_xo) reported

    Why do I literally never have signal plz @EE 🤪

  • Angry_Bald_Man Angry Bald Man (@Angry_Bald_Man) reported

    @EE what a shower of ****. Needed a new sim due to dropping calls. So you killed my old one before sending the new one. Tech offered an esim, ordering that killed the sim in the post. ESim won't activate without a text. Hard to receive texts without a sim! W@nkers!

  • BinksyDB diana binks (@BinksyDB) reported

    @EE Way too late. I will be cancelling my account . Absolute unhelpful way of offering customer service on a Twitter chat!