1. Home
  2. Companies
  3. EE
  4. Sandwell, England
EE

EE Outage Report in Sandwell, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Solihull, Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

CityProblem TypeReport Time
Solihull Wi-fi 6 hours ago
Oldbury Wi-fi 12 hours ago
West Bromwich Internet 14 hours ago
Birmingham Internet 17 hours ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

  • matthew_74
    Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • muddy7617
    Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • jedibikrt76
    jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • donnak2002
    Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • relleypaul
    RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • jordanladley
    Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpcrusader
    The Grump Crusader 🦇 (@grumpcrusader) reported

    @DSR_F11 @EE They don't, but their CEO might. I usually give the monkeys a shot at resolving the problem and then I just write to the CEO. Then you get an apology, what you want and a gift of some sort as a gesture of goodwill.

  • SlinbagTheGreat
    Slinbag 🏴󠁧󠁢󠁥󠁮󠁧󠁿 󠁧󠁢󠁥󠁮󠁧󠁿ن😀 #KBF (@SlinbagTheGreat) reported

    @SouthwarkMatt @Femi_Sorry @EE Yes. And? Femi can take his custom anywhere he likes, just as EE can take adverts from anyone they like. Neither should try to stop the other. Got a problem with that?

  • RichRedVoices
    Rich (@RichRedVoices) reported

    @LozzaFox @EE @Femi_Sorry You tried to cancel Sainsbury’s you hypocritical tit.

  • slaphead54
    Dave Burn (@slaphead54) reported

    @EE as a satisfied customer with mobile and broadband from you I would ask you not to advertise with or associate with GB News radio station. If you do I would have to make alternative arrangements. #DontFundGBNews

  • grumpcrusader
    The Grump Crusader 🦇 (@grumpcrusader) reported

    @DSR_F11 @EE The problem is that you're just dealing with monkeys that honestly don't care, they just want to make it to the end of their shift. They work for a nice big organisation with millions of customers so they think their job is nice and safe and who cares if you leave.

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

  • DSR_F11
    ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @steffmogs @VodafoneUK @EE Well I am sure there are challenges with each, but at least they answered me promptly and seem interested in having me as a customer

  • stevemo18645711
    steve moore( dayglowfish) (@stevemo18645711) reported

    @Femi_Sorry @EE Please those who will not support this idiot and those like him & the woke. Please switch to EE.

  • amandafclark
    Amanda 👩🏽‍💻 (@amandafclark) reported

    Kevin Bacon ?? Did he have an acting career ? Now he is just the awful @EE stand in. Yawns. So bored.

  • SeldomGruntled
    Charlie B (@SeldomGruntled) reported

    @ee is there a known issue with line speeds in Barnet area today, please? Been slow all afternoon (various devices) around 1 Mb.