EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	5 minutes ago
Birmingham	Total Blackout	5 hours ago
Walsall	Internet	21 hours ago
Birmingham	Internet	24 hours ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Dan Harris (@dan04harris) reported 1 minute ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Dave Roney (@bigdavehotrod77) reported 2 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  ARCF (@AlumRockCF) reported 2 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  deb fitzgerald (@deb_fitzgerald) reported 8 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Robert Holmes (@H95342533Holmes) reported 9 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Dave Harte (@daveharte) reported 17 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Stevie B (@originalstevieb) reported 17 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  tanya mahon (@tattypatch1985) reported 18 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Ben Franklin. (@benavfcfranklin) reported 22 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  ryan holyhead (@theorbsta) reported 23 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  jonathan scott (@jonscott1980) reported 28 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  James Larner (@james_larner) reported 37 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Dip singh (@dip974) reported 38 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Zac Davies (@ZachariahED) reported 40 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 42 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Tally B (@Bizzle_187) reported 42 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  upsie daisie (@upsiedasie) reported 44 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Dannniiii😁 (@DaniiJonesX) reported 47 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Matthew Sparks (@matthew_74) reported 52 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Sophia Goldsmith (@dinglette1972) reported 59 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Patterson (@denkmit) reported 2 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Bruce A Wayne (@AWayne26231) reported 2 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  Wesley Damian Woolfall (@woolfall56163) reported 3 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  sarah (@sarahLouise457) reported 4 minutes ago

  @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 5 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Pvr (@Popsvanrie) reported 5 minutes ago

  @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere

• 
  kevvo h (@KevinHind4) reported 6 minutes ago

  @EE hi. Since fitting my new EE broadband hub my landline won't work. I cannot get a dial tone? Could you please help? Regards Kevin

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 10 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Jason tulip (@Jasont72) reported 12 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  william benstock (@will6310) reported 13 minutes ago

  @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture