EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Kidderminster, Smethwick, Wolverhampton, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	7 hours ago
Birmingham	Internet	14 hours ago
Dudley	Internet	2 days ago
West Bromwich	Internet	2 days ago
West Bromwich	Internet	2 days ago
Birmingham	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  tanya mahon (@tattypatch1985) reported 1 minute ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Dean Kavanagh (@dean_kavanagh) reported 1 minute ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Kira🦁 (@pyper18th) reported 5 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  R Joberns (@rjoberns) reported 7 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Ben Franklin. (@benavfcfranklin) reported 8 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 9 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  ....Yaz (@DrYazzzz) reported 16 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 17 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 18 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Dannniiii😁 (@DaniiJonesX) reported 19 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Jody (@Jarrook) reported 21 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 22 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 28 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Robert Holmes (@H95342533Holmes) reported 28 minutes ago from Tamworth District, England

  @EE Rubbish network EE giffgaff is the best 💯💯💯💯

• 
  Jonathan Whiteland (@chailey_) reported 31 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Sarita (@saritaverma11) reported 34 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  James (@jimmydoris1986) reported 36 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  jay (@jayedwards96) reported 41 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  june baby (@harvey_khela) reported 52 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 54 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 5 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

• 
  Hurry Up Harry (@jonesxxx) reported 5 minutes ago

  @EE The only thing worse than "hold music", is hold music chosen by some twenty something experience specialist. You're never gonna please everyone so why not just have some bland background stuff rather than these bloody yodelling trendies?

• 
  Luke Maguire (@_LukeMaguire) reported 5 minutes ago

  @JacobiteJen Which network? I’m like this with @EE 😒

• 
  Helen (@HParf) reported 6 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 9 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  Jules (@julesw1lko) reported 13 minutes ago

  @EE Yep - just spent an hour on the phone. No resolution other than to transition to digital voice which will take till the 8th!!! What’s worse - is your phone people were utterly unrepentant there was an error from EE’s side. I now need to teach a 90 year old to use a mobile for the first time!!

• 
  Wozza (@Wozza777) reported 15 minutes ago

  @stuuk11 @LeilaniDowding @EE I’ve been all through this with my parents they phone switches to the mobile network when the WiFi is down

• 
  ちはる (@chi_i_i_ha) reported 18 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

• 
  terry 🖤 (@rebelrouser29) reported 19 minutes ago

  @EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳

• 
  MK 🇬🇧 (@mk_hostile17) reported 19 minutes ago

  @GillRaeWalker @LeilaniDowding @EE Conventional PSTN is being shut down. Conventional landlines are now delivered over your broadband connection. Your conventional telephone plugs in to the router and voice calls are digital Broadband connection may be fixed wireless access but this has got nothing to do with WiFi