EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Tamworth, Walsall, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Kidderminster, and Wednesbury.

City	Problem Type	Report Time
Wolverhampton	Internet	12 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Internet	23 hours ago
Birmingham	Total Blackout	4 days ago
Birmingham	Internet	4 days ago
Tamworth	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Guy (@gukea) reported 1 minute ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Jordan Ladley (@jordanladley) reported 3 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Barry dunn (@dunn_pdunn1) reported 6 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Nikki Moore (@horselady_nr) reported 7 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Yusuf (@yusuf_huraira) reported 18 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Nikki Jayne (@Nikki_Jayne7) reported 20 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Joanne Gough (@RosieJ0) reported 22 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Trudy (@trudy_taylor72) reported 24 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  ryan holyhead (@theorbsta) reported 29 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Jody (@Jarrook) reported 29 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Matt (@hellomattwalker) reported 31 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 32 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  tanya mahon (@tattypatch1985) reported 32 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Hitendra (@Hitendra70) reported 34 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 39 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  James Houghton (@UniqueJames) reported 43 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  ukb00tlegs (@ukb00tlegs) reported 50 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 52 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  gort (@andygorton63) reported 54 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Neil Waters (@muddy7617) reported 54 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Slater (@BrianSlater1976) reported 1 minute ago

  @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

• 
  Mr tas gol (@TasMr46834) reported 3 minutes ago

  That’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee

• 
  Darren Hammans (@DarrenHammans) reported 5 minutes ago

  @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

• 
  Jill 🌹 (@jillymet) reported 7 minutes ago

  @scott_r22 @EE Having the exact same issue….prices are so high and not allowing Perks codes to be used is so frustrating!

• 
  Colin Raffell (@Newtonpop) reported 8 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  Peter Scouse Murphy (@EliteScouser) reported 9 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 10 minutes ago

  @EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!

• 
  ObamaWellington (@ObamaWellington) reported 12 minutes ago

  @EE @geynosha Hahaha that is the most ridiculous and anti-customer system for accessing hotel WiFi, you realise that EE? At no stage should having to go to a shop to pick up an UK EE sim card be a required activity.

• 
  3LandObserver ☦️ (@3LandObserver) reported 14 minutes ago

  @EE @geynosha And yet you *don't* understand, because your "solution" is for him to get an unnecessary UK number just to use your stupid Wi-Fi at this stupid hotel.

• 
  Sandie Scrivens (@SandieScrivens) reported 14 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.