EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Hartlebury, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Wi-fi	11 hours ago
Bromsgrove	Internet	16 hours ago
Birmingham	Internet	18 hours ago
Bromsgrove	Phone	22 hours ago
Hartlebury	Phone	1 day ago
Birmingham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Donna (@donnak2002) reported 3 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  jay (@jayedwards96) reported 4 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Pat Murphy Wright (@Pattimwr) reported 6 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Brenden (@Breny85) reported 7 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Dip singh (@dip974) reported 13 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  jedibiker (@jedibikrt76) reported 19 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Jody (@Jarrook) reported 19 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Kira🦁 (@pyper18th) reported 27 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Nikki Jayne (@Nikki_Jayne7) reported 32 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 36 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Jordan Ladley (@jordanladley) reported 38 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Tony G (@APG1959) reported 38 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Dan Harris (@dan04harris) reported 39 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Dave Harte (@daveharte) reported 40 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  P. Angela Grant (@Pingviners_n) reported 42 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  King Of Ink Land ® (@king_body_art) reported 49 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  Zac Davies (@ZachariahED) reported 52 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  De3ze (@De3ze) reported 55 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Trudy (@trudy_taylor72) reported 58 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  Shane (@ShaneoTheBaggie) reported 60 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kenguin (@Kenguin34) reported 1 minute ago

  @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

• 
  Martinkellyandfamily (@martinc2012) reported 2 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  Daniel Wright (@DanielW69987575) reported 6 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  Ian Bennett (@bernifresh) reported 12 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Tmos Monstrocity (@TmosMonstrocity) reported 14 minutes ago

  @suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 16 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 18 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Dave (@_DaveCross_) reported 19 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

• 
  David Elliott (@DJE1007) reported 20 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 22 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.