EE Outage Report in Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Walsall, Birmingham, Dudley, Oldbury, Wolverhampton, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Walsall |
Total Blackout | |
| Walsall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Willow Natalie🇺🇸🇻🇮
(@willow_natalie) reported
@poppy_colson @EE Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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heidi
(@anabrayisgay) reported
@EE is your website down?
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Poppy Colson
(@poppy_colson) reported
@EE absolutely disgusted with the service received from EE after having my phone hacked for the 2nd time. Phone number deleted and still told to pay £500 to cancel the contract even though my hacker cancelled my contract for me. I want out so please sort
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Paul Hambling🇪🇺
(@PWHambling) reported
@EE your 150 number isn’t letting me speak to an actual human. I put in my new SIM card topped it up and made a call as I was told to activate the pack, however this hasn’t activated the pack and just taken credit from me so now the pack won’t activate. Can you help please?
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James Cornwall
(@BigCornishPasty) reported
@EE please. Why the appalling signal in Harpenden AL5? On and off. Mostly off for months. So poor
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Haw Sandival
(@WeeHeedthabaw) reported
You can send men to the moon but you can't get a ******* phone signal from @EE ... Talk about 5g I don't even get 3g its about time you stepped up. Even your wee map says I'm in a black spot so why sell us a product we can't use 😑
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✨Lucy Davies✨
(@Lucyd2000Lucy) reported
@EE My signal goes in & out constantly at work & 4G doesn't work very well in different areas of the building. I'm guessing our work place has thick walls as nothing is wrong with my phone or the network.
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Petez
(@petez316) reported
@EE how is it fair to charge for a watch that is not working?
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Haw Sandival
(@WeeHeedthabaw) reported
@EE Yes I have WiFi. But my WiFi is as bad as my phone signal. This is Scotland mate, we have a hamster on a wheel that runs all day so I can charge ma phone!
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ameliaprichards
(@ameliaprichard1) reported
@EE what **** customer service with store and on the phone, I was told months back to pop into a store in order to swap the faulty phone I was sold on contract. Now I’m in store I’m told the phone has to be sent off. Wast of my tym