EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Wolverhampton	Internet	2 days ago
Birmingham	Internet	2 days ago
Walsall	Internet	3 days ago
Birmingham	Internet	7 days ago
Birmingham	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Sarita (@saritaverma11) reported 1 minute ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Karen Horne (@mrskhorne) reported 2 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  JH 🥳🪩 (@jfrncs_) reported 7 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Barry dunn (@dunn_pdunn1) reported 9 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 10 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  R Joberns (@rjoberns) reported 12 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Brenden (@Breny85) reported 16 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  ....Yaz (@DrYazzzz) reported 20 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Jean Thierry (@MutliRaceMan) reported 21 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 22 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 27 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Sophia Goldsmith (@dinglette1972) reported 39 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  ryan holyhead (@theorbsta) reported 41 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  jonathan scott (@jonscott1980) reported 42 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Keith Cartwright (@keith291) reported 45 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Dip singh (@dip974) reported 46 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Dan Harris (@dan04harris) reported 49 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  nicole (@nicole118nicole) reported 52 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Waseem Zaffar (@WaseemZaffar) reported 54 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 56 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TamCFC1888 (@top_timothy) reported 4 minutes ago

  @MarkyTalk @EE Can’t disagree. I’m only with them as I have a historic deal they continue to try and get me to move from. I find their customer service poor and their pricing is for phones ridiculously high compared to others. They are the best for coverage but at on that to a ridiculous degree

• 
  Hannah Youds (@HannahYouds) reported 5 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Jesus 𝕏 Christ (@handyman_neil) reported 10 minutes ago

  Does customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.

• 
  Buzby (@Buzby714052) reported 11 minutes ago

  @EE my EE app keeps showing the message ‘Here is your final bill’ I haven’t asked for a final bill and I can’t do anything else in the app. Can you help me please?

• 
  CaptainDarkseason (@CDarkseason) reported 12 minutes ago

  If anyone is paying @EE for Game Pass Ultimate be aware they are ripping you off. Game Pass Ultimate is currently £16.99pm however EE are charging £22pm. Hit that cancel button and buy direct from @XBOX

• 
  Alex Chippendale (@chipods) reported 13 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  Ben (@WorbleGames) reported 15 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Kate (@KatieBrownriggg) reported 16 minutes ago

  @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?

• 
  Carol Annesley (@Cannesle) reported 17 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  Andy Livingstone (@andylivi1) reported 17 minutes ago

  @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.