EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Walsall, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.

City	Problem Type	Report Time
Wolverhampton	Phone	21 hours ago
Birmingham	E-mail	2 days ago
Wolverhampton	Internet	2 days ago
Dudley	Wi-fi	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 26 seconds ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Jean Thierry (@MutliRaceMan) reported 54 seconds ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Dannniiii😁 (@DaniiJonesX) reported 57 seconds ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Richard Franks (@richardpfranks) reported 4 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  nicole (@nicole118nicole) reported 5 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 6 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Joanne Gough (@RosieJ0) reported 12 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 14 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 26 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Dannniiii😁 (@DaniiJonesX) reported 27 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Conrad Clinton Noble (@conrad_noble) reported 33 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 34 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  ryan holyhead (@theorbsta) reported 35 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  caroline palmer (@cazman3011) reported 38 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  King Of Ink Land ® (@king_body_art) reported 41 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 44 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

• 
  Lesa Horton MBE (@horton_lesa) reported 48 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Dan Harris (@dan04harris) reported 49 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Robert Holmes (@H95342533Holmes) reported 51 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Andy L. (@Andy_Lane_) reported 53 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alfie (@Cluelez9) reported 2 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  @chris51141091 (@chrisLp44) reported 5 minutes ago

  @England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too

• 
  Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported 7 minutes ago

  @EE I trust that the long outage wasn't caused by an attack on our account or details.. it was down for quite a considerable time. Kindly advise.

• 
  luke (@lukemcgillen) reported 8 minutes ago

  @EE I called the number but because it was shipped with DPD it’s no longer your problem? Is that right? DPD don’t respond. Insane.

• 
  Aingeal (@AngieCa26314731) reported 8 minutes ago

  @EE Sadly my phone is not receiving calls or sending texts and as your system is down I was informed nothing can be done until late tomorrow at best. No way of contacting to explain problem as no email contact - letter only which you will receive. The day I moved to you was a mistake

• 
  Darren Pemberton (@Dazbaza) reported 9 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Mark Kelly (@MarkKel84034045) reported 12 minutes ago

  @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

• 
  prince’s adore x (@privwithadot) reported 18 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  Liz Read (@LizRead168) reported 20 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  WorldCupOracle2026 (@OracleWC2026) reported 21 minutes ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions