EE Outage Report in Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Solihull, Smethwick, Sutton Coldfield, Oldbury, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Wi-fi | |
| Dudley |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Parry
(@MaryPoppins1979) reported
@EE So this is the 4th time since 15th September that the service has been down in my area! Estimated to be down for 16hrs this time! Just not good enough.! Sort it out! Hopefully you’ll take into account all the hours the service has been done and refund me!??
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Martin
(@scottishwomble) reported
@ScotlandNT @jmcginn7 @EE Why isn't it Man of the Match? It's always been Man of the Match, since, well forever. This just sounds stupid! Bring back MOM.
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gman
(@gg41r) reported
@EE I have been told by EE customer services, that the area i live in, is allegedly a strong signal area. I get one bar of service if i am lucky.
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morgdonn
(@MorgDonn) reported
@jordan13182 @EE Ee app has been shockingly bad for months now, apparently they're trying to fix it with a big update today
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ICTman1076, Streamer
(@ICTman1076) reported
@IGN @EE "100 connected devices" is meaningless. What bandwidth does EE support? Did the devices even come close to saturating that bandwidth? Gaming traffic is surprisingly light, so it could be 100*0.5mbps, which would be just about average.
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Lauren☽
(@Lauren_Hill_) reported
@EE my signal and 4G is down on my phone. Whats going on?
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Scott Ems
(@scottno75) reported
@EE HOW ABOUT TELLING PEOPLE ON YOUR SOCIALS YOUR UNABLE TO ACCESS PEOPLES ACCOUNTS RIGHT NOW! INSTEAD OF BEING TOLD AFTER EITHER PHONING OR LIVECHAT!! YOUR SERVICE IS GARBAGE!!!
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gman
(@gg41r) reported
@EE i just want to know if EE customers are covered by a "Network Guarentee"? i dont need to supply my details for this simple question
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Atif Ali
(@AtifMCR) reported
@EE still no help with my discount been told different things by different agents feel like they just wanted to make a sale and no help after. Was told they could apply it after and now im just going from pillar to post.
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Carter 🇬🇧
(@Carter_nc1862) reported
Anyone else just got 0 service with @EE today. Becoming a joke