EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Wednesbury, Birmingham, Stourbridge, West Bromwich, Wolverhampton, Walsall, Dudley, Solihull, and Sutton Coldfield.

City	Problem Type	Report Time
Wednesbury	Internet	8 hours ago
Birmingham	Internet	2 days ago
Stourbridge	Phone	2 days ago
Birmingham	Phone	3 days ago
West Bromwich	Internet	4 days ago
Birmingham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 5 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 7 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Matthew Sparks (@matthew_74) reported 7 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 8 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Zac Davies (@ZachariahED) reported 10 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Robert Holmes (@H95342533Holmes) reported 15 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Bukky Kelani (@kelaniebookie) reported 17 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Keith Cartwright (@keith291) reported 19 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Dean Kavanagh (@dean_kavanagh) reported 20 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Dan Harris (@dan04harris) reported 22 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Haani İYİ (@haani_m1) reported 24 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  Dave (@stourdave) reported 26 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  PeteSloanPhotography (@psphotography79) reported 29 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Dannniiii😁 (@DaniiJonesX) reported 30 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  King Of Ink Land ® (@king_body_art) reported 34 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 40 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 44 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Yusuf (@yusuf_huraira) reported 50 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 57 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Tony G (@APG1959) reported 57 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 5 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  martin dudley (@martindudley20) reported 10 minutes ago

  @EE Outage issues in the HR8 area (Herefordshire)?

• 
  micka9990 (@Michael66108716) reported 12 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  G E E T U P 💪🏼 (@dalli_72) reported 13 minutes ago

  @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!

• 
  Technicslover (@technicslover) reported 15 minutes ago

  Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 17 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  Scotland The Great (@ScotlandTheGr8) reported 18 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE for my phone and broadband because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

• 
  John (@j199024) reported 19 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

• 
  Adam Chetter (@adamchetter) reported 19 minutes ago

  @EE 5 years now of not having access to my online account. Told we are working on it every time. Submitted complaint in May and still no reply despite confirmation via automated receipt confirmation. Two accounts coming to an end soon so will have to move if don't get any reply.

• 
  Steve Yates (@steveyateshome) reported 20 minutes ago

  @EE Nothing then I take it, more of no help from EE! Just simpleton responses?