EE outages and service status in Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sandwell, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Apr 22, 6:42 PM GMT+1.
- Total Blackout (40%)
- Internet (31%)
- Phone (15%)
- Wi-fi (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sandwell, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
Phone | 4 days ago |
|
Oldbury
|
Phone | 7 days ago |
|
Walsall
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Sandwell, England
Latest outage, problems and issue reports in Sandwell and nearby locations:
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Ben Gorman (@bjwgorman) reported from Solihull, England@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Stephen Lapper (@StephenLapper) reported from Wolverhampton, England@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Yusuf (@yusuf_huraira) reported from Birmingham, England@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandCannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, EnglandHey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Shane (@ShaneoTheBaggie) reported from West Bromwich, EnglandWhen will your service be fully up and running @EE? Mobile data still dropping in and out
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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David Farrell (@B25dave) reported from Dudley, EnglandDear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks
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Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, EnglandWhat on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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Trudy (@trudy_taylor72) reported from Tamworth District, England@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ggg (@LeiSnoby) reported@EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!
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CB (@ConkusBonkus) reported@EE Do you have any online live chat service or email I can use for support? Please do not give me a number to call, I can't talk over the phone.
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Jay-P-Gaming (@Xx_Jay_P_xX) reportedKind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?
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Don kk (@comm_triplev) reported@EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents
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. (@acannotbearsed) reported@EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild
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Harry Sore (@DasHarryWS) reported@EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad
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C (@arcpantmcgee) reportedSurely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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Dave Thompson (@dave7hompson) reported@EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳