EE outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Smethwick, Wolverhampton, West Bromwich, Wednesbury, Stourbridge, Walsall, and Solihull.

City	Problem Type	Report Time
Birmingham	Wi-fi	2 days ago
Dudley	Phone	3 days ago
Birmingham	Total Blackout	4 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	4 days ago
Smethwick	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Nikki Moore (@horselady_nr) reported 9 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Andy L. (@Andy_Lane_) reported 10 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Pat Murphy Wright (@Pattimwr) reported 10 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  lee hunt (@leehunt4) reported 11 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Donna (@donnak2002) reported 11 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Dannniiii😁 (@DaniiJonesX) reported 12 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  De3ze (@De3ze) reported 18 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Matt (@hellomattwalker) reported 22 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Richard Franks (@richardpfranks) reported 32 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Jonathan Whiteland (@chailey_) reported 38 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 39 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  jay (@jayedwards96) reported 40 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Dan Harris (@dan04harris) reported 41 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  James Houghton (@UniqueJames) reported 44 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Dave (@stourdave) reported 45 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  Keith Cartwright (@keith291) reported 45 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Dannniiii😁 (@DaniiJonesX) reported 48 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Tony G (@APG1959) reported 49 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Sarita (@saritaverma11) reported 52 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Barry dunn (@dunn_pdunn1) reported 55 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aldo (@AP196779) reported 8 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Peter (@Peter_POSH) reported 9 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Tom Pascoe (@tompascoew) reported 10 minutes ago

  After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

• 
  Tina B (@Teena35) reported 10 minutes ago

  @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

• 
  Also Stu (@stuinweymouth) reported 10 minutes ago

  Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

• 
  ちはる (@chi_i_i_ha) reported 12 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

• 
  Michael Curley (@Mcurley40Curley) reported 12 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

• 
  Andrew Robinson (@apr9999) reported 14 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Wozza (@Wozza777) reported 16 minutes ago

  @LeilaniDowding @EE You use the mobile network

• 
  Chris Ross-Lewin (@crosslewin) reported 17 minutes ago

  @EE So can I use for free as a mobile not home broadband customer