EE

EE Outage Report in Ponthir, Torfaen County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponthir, Torfaen County Borough, Wales 03/24/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponthir, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cwmbran, Blackwood, Newbridge, Hengoed, Pontypool and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rhio_jones Rhi Jones (@rhio_jones) reported

    @gibson259 @EE Yep always happens it’s ******* ****!!!

  • rumplestiltzy Rumplestiltzy (@rumplestiltzy) reported

    @cjcheesecake @EE Switch to ID Mobile. Ive been with them 3 years, never any issue' no overcharges not once. Very good service. Ive had a nightmare with every other provider Ive had

  • StarMan998 Ben 🇬🇧 (@StarMan998) reported

    @EE Hi. I am a new customer and received my new sim last Friday but still waiting for my number to be ported over. How long does it take for my old number to port over to EE?

  • Cj30Cj CJ 🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇸. (@Cj30Cj) reported

    @cjcheesecake @EE Is absolutely poor how on earth ate the best network provider in the UK for 7 years is beyond me I'm going to be leaving when my contract expires

  • HungerGames_mad laura (@HungerGames_mad) reported

    .@EE I am absolutely fed up with your shocking signal at my house. The whole cul-de-sac is like it. I have to find the one position in our bedroom by the window or at the front door or to get an actually signal that’s more than 2 bars, go and stand outside to ring someone

  • kettleinho Ollie (@kettleinho) reported

    @EE Yes. Had zero bars unless you walked from our block to about 5 blocks down (ish) and even then still didn’t connect 😐

  • kettleinho Ollie (@kettleinho) reported

    @bingbangbuche @EE @wembleystadium Honestly Wembley only one that lets me down. Real shame as I wanted to video call Italian mates who couldn’t make it. Couldn’t even WhatsApp them to say do you want a scarf ffs 🙃

  • samwise1337 Samuel Thompson (@samwise1337) reported

    @EE DM has been sent, to be transparent I normally have a great deal of respect for EE, however all these issues have left me very disappointed. I'm hoping they will be fixed efficiently with reimbursement where needed and my confidence restored.

  • AntM1888 Ant1888 (@AntM1888) reported

    @EE which has yet to arrive. I'm still stuck with a faulty handset & no way to return it. I can't belive as a customer for over 10 years you are unwilling to replace my handset which is still within the 14 day period? What type of service is this?

  • rhio_jones Rhi Jones (@rhio_jones) reported

    @EE Pointless it’s down for the next 8 hours just checked online