1. Home
  2. Companies
  3. EE
  4. Ponthir
EE

EE outages and service status in Ponthir, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Phone.
  • The most recent signal from this area was received Apr 3, 3:01 AM GMT+1.
  • 50% Wi-fi (50%)
  • 33% Internet (33%)
  • 17% Phone (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, and Newbridge.

CityProblem TypeReport Time
Newport Internet 1 day ago
Newport Internet 3 days ago
Newport Internet 4 days ago
Bargoed Internet 6 days ago
Cardiff TV 8 days ago
Newport Internet 8 days ago

Nearby cities with recent reports

Bargoed

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • Tyrone_PT
    Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • TheRealBerty
    Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyyxD
    vallwood90 (@VickyyxD) reported

    @EE No signal for over 5 months. There has been on going issues since November 2020 in my area. I cannot receive calls or texts messages due to signal issues. I would like someone to contact me to discuss refund as I’m paying for a contract which doesn’t work.

  • Saltep415
    Paul (@Saltep415) reported

    @EE Thats nice can't even get a decent 4g signal where I live

  • vicky0375
    Vicky (@vicky0375) reported

    @EE Had my service suspended for being over my credit limit despite speaking to someone last Thursday and making a part payment and an agreement to pay by 15th April. You have left me with no way of contacting my 90 year old father who is ill with COVID

  • Ryew_
    Ryew (@Ryew_) reported

    @EE I have had 3 guys out to my house on different occasions and my WiFi is still ****

  • lukerobertamos
    luke (@lukerobertamos) reported

    @EE hi there, I’ve had no service in the Milton Keynes area for a few days now. I’ve been with EE with the same phone for many years and never had this issue. Is there a known issue currently? Thanks

  • HardykPrajapati
    Hardyk Prajapati (@HardykPrajapati) reported

    @EE Mobile No barred:- 07904524815/07904524812 My account has been closed and I’m struggling to get it sorted by customer service. I have DM the details could you please look in to this.

  • jodieadearden
    Joddie Anne Dearden (@jodieadearden) reported from Ashton-under-Lyne, England

    @EE hello EE. My grandad recently rang to renew her HBB and EE tv, on inspection of her contact and setting up her new unit your customer adviser has changed her to fibre broadband with no EE tv. Please can you resolve this ASAP, I can DM you to give her her details ? Thank you

  • basqueinlondon
    Elena Sanchez (@basqueinlondon) reported

    @EE Ok, but the recurring problem is that the internet speeds seems to go down so we still hay wifi in the router room, but the extenders we have disconnect regularly. This has been happening often in last week. Can you check if service has been affected in KT1 area?

  • Mags_Wonnowt
    Dougie Harrington-Jaquett (@Mags_Wonnowt) reported

    @EE Another satisfied customer

  • wench141
    A Olsen (@wench141) reported

    @EE help! If you have an unlimited minutes plan, is there a time limit on calls? Been in a queue for 2 hours. 🙄