EE Outage Report in Ponthir, Torfaen County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Ponthir, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Caerphilly, Blackwood, Cwmbran, Abertillery and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Hengoed |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Pontypool |
Phone | |
| Caerphilly |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
-
Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
-
Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
-
Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Gillian McNaull
(@gillmcn01) reported
@EE I beg you to get in touch with me - I am now approaching three weeks with no land-line, no broadband, no mobile, intermittent wifi, multiple engineer call outs, no resolution. Back to work Monday and I really need this to be fixed.
-
Julie Cross
(@JulieCross78) reported
@EE is possibly the worst for both mobile and WiFi. They used to be so good but then BT got involved and well, what can I say? Come on guys, you claim to be great... so prove it. I regret signing up to another contract.
-
Thewillofhalfthepeople
(@RichieRicherso1) reported
@EE hello. My broadband has just this moment gone down in CT5. Can you look into this for me?
-
Matt'll do
(@matt_game) reported
@EE I’ve been through this process many many times - rec’d new routers, had engineers out etc. It can only be down to a poor BT line install which cuts out intermittently. @WeAreOpenreach need to offer a fibre to the house option. Or a-n-other fibre provider.
-
Nicola 🌱ⓥ
(@NoojiWooji) reported
@EE This is great news! To bad you treat your employees like rubbish though.
-
Freddie Mercurys Cat
(@kinguk16) reported
@mickbrace @EE Hey Mick. I’d advise avoiding @EE They have some very shady tactics when the end of your contract comes around. They erroneously charge for services and then left a red Mark on credit file which they refuse to rectify. Customer services full of ‘computer says no’ types #EE #avoid
-
stuart
(@stuart64348836) reported
Worst customer service @EE
-
kayla
(@_fuglyslut) reported
@EE is there a reason i’ve been on the lowest bar of signal, and my 4G hasn’t been working for the past week? Its driving me insane now 😩
-
Jacks
(@jacks1912s) reported
@EE help! New iPhone 12 today. Part set up but no mobile days as I need a QR code? Don’t have one with the phone. It’s also stuck ‘loading’ apps but won’t compete. 😩
-
Kinrade #SocialistLabour
(@djkinrade) reported
@EE I'm only getting sub 11mb download speeds currently. I pay a lot of money for fibre. Please help I am at SE9 4