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EE Outage Report in Ponthir, Torfaen County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponthir, Torfaen County Borough, Wales 11/28/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponthir, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypool, Cwmbran, Hengoed, Blackwood and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DS_96_ Deep (@DS_96_) reported

    @EE I’ve got no access to mobile data and neither has anyone else I know that lives near me on EE. Is the service out? My network still works for texts and I get the mobile data sign on my phone but can’t access the Internet.

  • whatupgirl420 🖤 (@whatupgirl420) reported

    @EE I was left with a unpaid food bill due to your network not connecting my bank card to the phone ! #eedown never been so humiliated !

  • 2geeks1b Jack W Gregory (@2geeks1b) reported

    Bloody @EE is down and I can’t get any work done. 🤬

  • Gillyhbean Gillian (@Gillyhbean) reported

    @EE having issues with my mobile phone and mobile device. Can't find any status updates anywhere. What's happening? Is the whole netword down?

  • JessiePritch Jessica Emily (@JessiePritch) reported

    Apparently @EE is down too. I wouldn’t know because I don’t get reception anyway 🙃

  • scifind scifind (@scifind) reported

    @EE @theadamthorpe Wow EE have you no clue there is a national issue with your network

  • JWfc93 Joshua Williams (@JWfc93) reported

    @EE please can you help, I've seen you reply to others who have tweeted after me about the outage and yet still not tweeted me back 😑

  • missleeny Miss Leeny (@missleeny) reported

    Can @EE please tell me when the signal issue is going to be resolved?? Can't make calls, use data or anything. Status checker says issue in my area which has been like that since lunch time today with no update since!

  • eyeofpinay1 eyeofpinay (@eyeofpinay1) reported

    @EE What’s going on? Mobile internet is not working.

  • jmbruntwood Jana Marinicova (@jmbruntwood) reported

    @EE can you please sort your network out? We have 2 mobiles and home broadband with you and currently none are working!!!! No mobile data, no texts, no calls, no wi-fi! We can not complete any homework assignements either nor any work!