EE Outage Report in Ponthir, Torfaen County Borough, Wales
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed
|
Internet | 2 days ago |
|
Cardiff
|
TV | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Blackwood
|
Wi-fi | 4 days ago |
|
New Tredegar
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
-
aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
-
🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
-
Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
-
Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Tori 🌻 (@torixspencer) reported@EE fix your app man, it's so obvious from all the tweets that alot of people are having issues so it must be a problem your end, not ours 🙄🙄🙄
-
✨Moon✨ (@AstaLunaMoon) reported@EE please can someone tell me why the EE app isn’t working? Can’t open it, wants my password but still says there is an issue logging on?
-
Daniel Godsman (@Dan_Godsman) reported@EE my phone has said “No Service” since Friday evening and has came back on for a very short amount of time once or twice over the weekend. I’ve travelled from one end of the country to the other today so I know it is not an area problem. Please can you assist
-
Yannick O Orounla ♛ (@ORYANOL) reported@EE Good morning. I do have a long week but I need to fix my wrong bill first. I'll call you guys
-
Xeniox (@gamecasttom) reported@EE Hi there, u am having trouble with the EE app. Keep getting "there seems to be a problem..." (The same message as the other messages in the replies). Any ideas?
-
Don Bird (@donbird0) reported@EE App been down for 24hrs now!!!! I have now been locked out as well. The app is rubbish!!!@ Have to uninstall and install so many times.....
-
ronaldbunce (@ronaldbunce1) reported@EE I want to know why my bill has gone up by 60% for exactly the same service. I use the phone for one week of the year when I'm in the UK, and keep the contract solely for the phone number. It used to be 10 quid, now it's 16.
-
J L ✌️ U K (@JayLaugharne) reported@EE Over the last few years particularly EE have bent over backwards to help me. Their call centre staff are all above and beyond. If you avoid the bricks and mortar shops you really can’t go wrong with EE.
-
Ruth Smith ADE (@Rooie_Smithy) reported@EE please can someone contact me as a matter of urgency my parents landline has gone down they have been told someone will fix it within 4 working days however they need access to this due to a condition my dad has. I have a log number if that helps. Thanks
-
Derek Hollis (@Derek_Charnwood) reported@Niccinooxx @EE Look at the threads on this page. People have been saying there have been problems with the iOS app all day long. I’ve had messages asking me to uninstall and reinstall the app but it’ s no better. How is @EE claiming to be unaware?