EE

EE Outage Report in Ponthir, Torfaen County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponthir, Torfaen County Borough, Wales 01/11/2026 23:10

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponthir, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Cwmbran, Caerphilly, Blackwood, Cathays, Usk, Ynysddu and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Heron_Man Paul Brown 🇷🇺 (@Heron_Man) reported

    @ee I have been meaning to cancel my contract with you for some time, your behaviour this week has given me the perfect excuse to do so. I do not need to explain why. You know what you have done this week, you know that behaviour is wrong and unethical but you just do not care.

  • jamie_sowter Bizarro Jamie (@jamie_sowter) reported

    @EE our ee broadband has cut out, issues in the area or just us?

  • ohgodyoufool Steve's Pretty Average Takes (@ohgodyoufool) reported

    @ThePollitt @EE Pointless doing anything online anyway, their prices are stupid. Ring up to cancel, they'll put you through to retentions who'll sort you something more reasonable.

  • EddGorenstein Dr Edd Gorenstein 🥛✡️🏴󠁧󠁢󠁥󠁮󠁧󠁿♂🧩 (@EddGorenstein) reported

    @EE @Stevee5 Disappointing it would be so high, but not surprising. When men agree that “men are mostly responsible”, they’re rarely ever thinking of themselves - it’s a collective responsibility. But most men see themselves as “one of the good ones”, so it conveniently never applies to them.

  • davidhughes David Hughes (@davidhughes) reported

    It's official @EE has THE worst hold music ever. I use the term music very, very lightly...

  • AbJonno132 Jonno (@AbJonno132) reported

    @EE @opinion_denied So you claim men are the issue based on the 'perception' of men being the issue? Really? Why are you presenting perception as fact? People thinking men are at fault 'Starts with men' is not the same as men being at fault. It's inexcusable to twist qualitative data like this.

  • boydy_g Graeme (@boydy_g) reported

    @EE WiFi calling down? Tried two different WiFi locations and not getting it?

  • ftrjackhackett Father Jack Hackett (@ftrjackhackett) reported

    @EE Exploiting social issues to get your brand out there making money for your shareholders, strange way to virtue signal.

  • Matt_H_UK Matt H (@Matt_H_UK) reported

    @Deirdre03224751 @EE BT, on whom EE rely, don't have an obligation to provide complete coverage at exchanges during power cuts. An extended outage or several close together can take the exchange offline and all the phone lines down for hours as happened to us. Mobile backup is the best option.

  • Irishguy6647 Irish Guy 🇮🇪 (@Irishguy6647) reported

    @EE I'm a man and proud to be one and all the masculine traits that go with it,I also treat everyone not just women the way I would expect to be treated myself, not all men are potential monsters so stop putting out divisive comments.