EE Outage Report in Ponthir, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ponthir, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Blackwood, Newbridge, Caerphilly, Hengoed, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Newport |
Wi-fi | |
| Newport |
||
| Newport |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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darren cave
(@RealDarrenCave) reported
@EE I can't even make a call in my area cause of the poor network I should of stayed with 3
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Laura Walmsley
(@LausieWalmsley) reported
@EE I want to know how to complain Rude & Judgmental customer service from @EE . Will be making a formal complaint. Want the recording of the phone call to take further. Shame on you
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🙏 Amrita van Veldhoven
(@AmritaRebalance) reported
@EE CAN YOU PLEASE HELP ME to activate vmy SIM card & check if you have send me the right one? Desperate and ready to leave
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NeilM
(@NM_Rdg) reported
@EE So. Are you actually going to say what the actual problem was last night or just continue pretending it didn't happen? Oh. Thanks for the message about Broadband Price increases. Made me realise how much I'm paying so I can start looking elsewhere.
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Community In UK
(@communityinuk) reported
Is @EE down in Camden and Euston area. No coverage at all.
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luke fuji bishop
(@FUJIfromFIJI) reported
@EE anyone ordering an iPad with these on website or direct on phone don't waste your time . 5 attempt joke of a service . Wrong iPad sent twice .... Also order onpin 3 times picked iPad that was in stock .... Never arrived . Lied too by customer service advisors
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Matt Gumbley MØCUV 🇺🇦
(@mattgumbley) reported
@EE Hi Mark, no problem- I’m trying to completely close this very old account. Have been advised by phone support I’ll need to visit a shop with identification. Thanks.
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DJ TRIX
(@TrixDnB) reported
@EE Hi. I'm having issues with my old pac code being accepted and the guy at customer services didn't really help me ...
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KJL
(@kerryjeanlister) reported
I am absolutely gobsmacked tbh. I mean I knew @virginmedia were **** but this is next level. Anyway thx to my neighbours for letting me piggy back their wifi and to @EE for a free one month data boost so I can use my phone as a personal hotspot until we get new broadband.
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jacob
(@iamgoldsteps) reported
I was told I was going to phone service by 8pm @EE this is an absolute joke