EE Outage Report in Ponthir, Torfaen County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Ponthir, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Hengoed, Newport, Cardiff, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
-
Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
V I C K Y 🌈
(@ThatMouthyBrit) reported
@EE My returns pack for my iPhone 12 Pro Max still hasn’t come and I received my new phone on 29th September. Can you help?
-
montel monrel
(@WaveyMonrel) reported
@EE @EE ordered the new iPhone 13 pro max on September 25 was promised I would receive it in 7 days up to now I haven’t received any phone or any update terrible customer service 😡😡😡
-
G W Bridge UK #FBPE #FBPA #FBPPR 🇪🇺💙
(@GWBridgeUK) reported
@ChelseaDE13 @EE I don't know who you are or what you are going on about as you cower behind an anonymous account but I'm not on the dole. But I do report and block trolls. Goodbye idiot.
-
Tim Dee FRSA #BLM #FBPE 🏳️🌈🏳️⚧️🇪🇺🇬🇧
(@LifeofTimDee) reported
@megharvx Reminds me of the time I emailed Marc Allera (CEO at @EE, emailed 20th August 2021) and never got a response…
-
Tim Dee FRSA #BLM #FBPE 🏳️🌈🏳️⚧️🇪🇺🇬🇧
(@LifeofTimDee) reported
@megharvx Reminds me of the time I emailed @MarcAllera of @EE (20th August 2021) and never got an acknowledgement, let alone a response.
-
Green
(@greenyenergy) reported
@ThreeUKSupport Phoned the bank to cancel as they said there was no error and it went through. How do I request my PAC code? Going to go to the @EE store today and switch to them because this is the final straw, I am sick of the constant problems with Three.
-
rukundo patrick
(@rukundopat1) reported
@EE I am unable to use the 5GB pack I paid yesterday, my number is +447535616411. Please help me.
-
LouiseA.Gx
(@Louise_Gx) reported
@EE Would do if you ever answered any of my tweets as to why your website won’t let me add anything to my plan when I’ve been a customer since 2016 and meet all other criteria!!!!!! This is becoming an absolute joke!!!!!
-
James Loader
(@JamesLoader16) reported
@EE thanks guys. Sent me a new phone. Not moved my number across properly and when I’ve called this morning to get it sorted they’ve turned off my contract so I now have no signal. The call cut dead. Help required URGENTLY!
-
danajoana
(@danajoana2) reported
@EE Same here 😒😡 ordered my new iPhone 13 pro max on the 25 of September due to staff member from a store promise me to be delivered within 7 days, and nothing until now 😡😡 very frustrating when promise something that you all can’t delivered it .. awful customer service