EE Outage Report in Ponthir, Torfaen County Borough, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.

City	Problem Type	Report Time
Newport	Internet	9 hours ago
Newport	Internet	1 day ago
Bargoed	Internet	4 days ago
Cardiff	TV	5 days ago
Newport	Internet	6 days ago
Blackwood	Wi-fi	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 2 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Andrew Lippiatt (@LippyBoy123) reported 3 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Ty✌🏾️ (@Tyrone_PT) reported 4 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 12 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Cath Colleypriest (@CathFluffybob1) reported 14 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Chris Woods (@w00dsy_10) reported 26 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Kathryn Williams (@KathW80) reported 26 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Gavin Lewandowski (@gavinlew) reported 26 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Eddy (@ChrisEddy_7) reported 28 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Dan Dineen (@Daniel_Dineen) reported 32 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Ade (@Bubwal) reported 32 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  kebab (@kenandavestone) reported 35 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Nathan Fox (@Foxy_005) reported 35 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Eddy (@ChrisEddy_7) reported 36 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  kebab (@kenandavestone) reported 37 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Nörm•i•am (@storrmin571) reported 43 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Eddy (@ChrisEddy_7) reported 56 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Cath (@CatherineJ43) reported 58 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Atif Raza (@atifter) reported 59 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Adamson (@NatalieAdamson1) reported 5 minutes ago

  @EE is your network down? North Wales 😩

• 
  SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported 5 minutes ago

  @EE @btsport I’ve reported the issues frequently and then, receive an email starting that the internet problem has been fixed and then, the next day, the problems start up all over again. It has been reliable for years, but NOT in the last few weeks. Why is this?

• 
  Bongo Man (@RealTubthumper) reported 5 minutes ago

  @EE Morning. Who do I contact with a home broadband problem? It's been down since last night?

• 
  Dan Sutherland (@dan_suth) reported 5 minutes ago

  @EE hi, I recently upgraded and got BT Sport Ultimate with my upgrade but haven't received any info on how to access the service. Can you help please?

• 
  Aduu Juma masudi (@AduuJuma) reported 6 minutes ago

  @EE @VodafoneUK @TheO2 iPhone12- Blk.I totally understand that but please understand my frustration too as I was advised to cancel my order twice and order it again due to error.I last placed an order on Wednesday and was told for the 6th time it will be delivered by tmorrow and it stil hvnt arrived.

• 
  #2 (@RasclartRico) reported 6 minutes ago

  Waited a month for my new phone. Sincerely **** you @EE charging people dumb money with terrible service.

• 
  Original (@opinionatedjae) reported 8 minutes ago

  @EE So signing up with you to only be told two days later to had over my bill WTF is this?? The sales woman clearly stated no payment until January

• 
  Matt Clarkson (@ClarkyGB5) reported 9 minutes ago

  @EE Hi Olivia, I have no evidence either way but with the issue continuing I suspect not.

• 
  Nick Iles (@nick_iles) reported 13 minutes ago

  @EE do you still have technical problems? Various parts of website are not working

• 
  SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported 14 minutes ago

  @EE @btsport It’s causing me disrupted sleeps, disrupted days spending literally hours and hours trying to create a stable network myself. I’ve had to frequently resort to converting two of my phones into WiFi hotspots. The internet connection is EVERY DAY diabolical.