EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Total Blackout	1 day ago
Cardiff	Internet	1 day ago
Cardiff	Internet	2 days ago
Hengoed	Internet	16 days ago
Cardiff	Internet	28 days ago
Pontypool	Wi-fi	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 5 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  lee williams (@thelee_x_w) reported 9 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Kacey Edwards (@KaceyEdwards91) reported 15 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Eugene OCarroll (@EugeneOakharold) reported 16 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Kathryn Williams (@KathW80) reported 23 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Maarten (@MaartenSleeckx) reported 33 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Gavin Lewandowski (@gavinlew) reported 34 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Andy Petersen (@AndyJPetersen) reported 34 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Robert Purvis (@robertpurvis) reported 38 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Eddy (@ChrisEddy_7) reported 39 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Ade (@Bubwal) reported 44 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 45 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Steffan McMahon (@Steffan_McMahon) reported 47 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Ty✌🏾️ (@Tyrone_PT) reported 48 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 49 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Mike Conjoice (@mikeconjoice) reported 50 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  aaron (@Azz_Culbertson) reported 52 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 53 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Eddy (@ChrisEddy_7) reported 54 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Rhys Cooper (@TheRhysCooper) reported 54 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Searle (@PeterSe38295412) reported 6 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Luke (@LNBCFC2) reported 9 minutes ago

  @TONYXIMOFF7 @England @EE It’s 23 degrees ? And really I never knew it was 3000 metres above sea level

• 
  Slam Tastiks (@slamtastix) reported 9 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  David Booth (@Boothy_4) reported 11 minutes ago

  @_nicks_tweets @EE Same issue!

• 
  Avril Newman (@AvrilNewman9) reported 13 minutes ago

  How many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves

• 
  Arnold Smith (@ArnoldLabour) reported 15 minutes ago

  @janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.

• 
  Clint Sookermany (@ClintNorDD) reported 17 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  TeeTee_x (@TeeTeex6) reported 23 minutes ago

  @EE I can’t get signal I am aboard

• 
  quietcacophony (@cacophanyofcow) reported 24 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  David Booth (@Boothy_4) reported 25 minutes ago

  @clairemul87 @EE Same issue!