EE outages and service status in Ponthir, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and E-mail.
- Wi-fi (67%)
- E-mail (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 22 days ago |
|
Cardiff
|
Wi-fi | 24 days ago |
|
Cardiff
|
28 days ago | |
|
Cardiff
|
Total Blackout | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Kubiak (@JulieKubiak) reported@EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡
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moonpunk (@moonpunk) reported@tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!
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Michael (@MichaelPyle3) reported@MarkyTalk @EE We’ve just been through this, 11 + years of loyalty. Was offered a crap deal. Only way they could get near, is if we had their broadband. Not interested, just left them, 4 contracts onto ID Mobile.
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Matthew (@mrcorney) reported@MarkyTalk @EE My signal isn’t great, been with them 10 years and due an upgrade for the last 4 but the new deals are so expensive I will be changing to new supplier soon and get a much better deal
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Now you see me (@ladysowandsow) reported@EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,
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Eileen Manson (@MansonEileen1) reported@DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄
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Mark Randall (@MarkyTalk) reported@EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.
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Paul 🖖 (@RonkaGuy) reported@EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?
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human (@GarethSalisbur1) reported@DerekAllan61 @EE EE are robbing lying ***** , got my bill down to £15 a month with customer services , then get a letter saying that I have to pay £26 a month a week after I got the bill down . Was straight back on the phone and told them I ain’t paying more than £15 a month and that’s that.