EE Outage Report in Ponthir, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 20 hours ago |
|
Bargoed
|
Internet | 3 days ago |
|
Cardiff
|
TV | 4 days ago |
|
Newport
|
Internet | 5 days ago |
|
Blackwood
|
Wi-fi | 6 days ago |
|
New Tredegar
|
Wi-fi | 6 days ago |
Community Discussion
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Ben mayo (@Benjymayo) reported from Caldicot, Wales@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Elevate Roper (@RoperAJ95) reportedIt’s now happening every 15 minutes. The first 6 digits are the same but the last 5 change every time. I block every number that calls yet they’re still coming through. I beg you help @EE
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Darius (@DariuszStabrows) reportedWhat else as an loyal customer I could expect from @EE except of failing promise delivery date , and miscommunication just to bump their sale before Christmas! What a disappointment
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Jodana Sandy (@JodanaSandyXx) reportedNever go with @EE my service has been down since Sunday and I'm sat here with a broken boiler I can't use my phone to call out merry Xmas to me
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Alexis Huddart (@Flexoid) reportedTo be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!
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Aldo Fasio (@AldoFasio) reported@EE @KazeshimaD You never replied to mine. Or my tweet
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Fran Sutherland (@Fran_sez) reported@EE hi EE pls can you let me know how to get a request you requested actioned? EE service not working on an old phone; ee explained we need to transfer phone ownership to a different a/c. Have since confirmed and in dm too but - no response and still no working service.
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Sophie Grant (@sophiegrant1980) reportedAnyone else been having problems with @EE broadband connection??
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Joy Garfitt (@GarfittJoy) reportedDear @EE your service in the Hay/Llyswen/Boughrood is truly dreadful. No service since Sunday - and we barely go a month without a full week of service distribution. What is your plan to sort this out?
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It's Me (@Star7_Soulless) reported@EE would you believe In one month of using my phone exactly the same I’ve only used 4gb of data out of 100gb and I’ve actually used my phone more then normal just to test it I would never trust we they’re thieves and this has proven it for me.
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Grey 🖤 (@DistressedGrey) reported@EE hiya, my phone keeps saying there’s no sim detected and I’ve ordered a new one with the same outcome, is there anything I can do? Or could you help? I have no other way to contact you