EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Caerphilly, Hengoed, and New Tredegar.

City	Problem Type	Report Time
Cardiff	Internet	7 days ago
Pontypool	Wi-fi	8 days ago
Newport	TV	8 days ago
Newport	Total Blackout	10 days ago
Blackwood	Phone	10 days ago
Blackwood	Internet	11 days ago

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Kacey Edwards (@KaceyEdwards91) reported 1 minute ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 2 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Lee Webster (@leeweb79) reported 17 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Maarten (@MaartenSleeckx) reported 19 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  sheryl fussell (@chickenshed24) reported 20 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Steffan McMahon (@Steffan_McMahon) reported 20 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Ben Williams (@BenThatFlies) reported 22 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 24 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Anthony Pesticcio (@TheRealBerty) reported 26 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Connor Botwright (@ConnorBotwright) reported 28 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 30 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 33 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 35 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Kathryn Williams (@KathW80) reported 39 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Ash Lister (@AshL93) reported 43 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Eddy (@ChrisEddy_7) reported 45 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Chris Lent (@MrChrisLent) reported 46 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Desta Omar (@desta_omar) reported 47 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 49 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Angela Sweeney (@angelawales) reported 57 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl (@Carl_M79) reported 4 minutes ago

  Had nearly a full week of drop outs and slow speeds whilst paying a fortune for '1GB broadband' @EE. Sort it out ffs.

• 
  The Permaculture Guy (@permacultureGB) reported 11 minutes ago

  @EE you need to sort out your ****** phone signal.

• 
  Gary 📐 (@ChargingFamily) reported 14 minutes ago

  @GoodladAndrew @Revolut @EE Looks like EE will have me as a customer for a little longer.

• 
  (P)a(R?)ty Fullard (@MartyFullardUAE) reported 17 minutes ago

  @EE - I’ve just updated your app to pay my bill but it isn’t working. I won’t login, it just refreshing on a constant loop. When will it be fixed please?

• 
  ND Bankz (@officialNDsmaht) reported 17 minutes ago

  @England @EE Worst performance

• 
  Alfie (@Cluelez9) reported 18 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  chrisg (@chrisg742054) reported 21 minutes ago

  @EE morning can you explain to me why the mobile signal is shite around the Lincolnshire wolds

• 
  MJ1974 (@GibJ1974) reported 24 minutes ago

  @robbopalmer @EE I'd love someone from @EE to explain why I'm paying for scam guard when I've never asked for it? Shocking customer services that you never able to get through to anyone 😱

• 
  Kaci (@anon809) reported 24 minutes ago

  @EE is your service down right now because my mum hasn’t had any all day

• 
  JamesGlobalNews (@JamesGlobalN) reported 26 minutes ago

  @England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further