EE Outage Report in Ponthir, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ponthir, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, New Tredegar, Cardiff, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Blackwood |
Wi-fi | |
| New Tredegar |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ivor Harper
(@ivor_park_fin) reported
It's ******* Hampshire FFS, I'm not in the outer Hebrides. What is your lame-*** excuse for 'no signal' @EE This sucks. Do better.
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Herman
(@EezerGooner) reported
I’ve had @EE broadband for a week and it’s had as many issues as I had in 4 years of BT, think I’ll have to switch again
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Donate for 🇱🇧 orphans
(@salsrambles) reported
Can’t wait to never have to deal with @EE Again terrible reception and internet provider
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Stephen Crawshaw
(@Stevefc) reported
@EE been on phone over 20 mins to cancel 24 month contract ee signed me up for without informing me. sure if I was upgrading phone would have been answered in a minute. Joke service
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SLR
(@slr1975) reported
@EE I need to speak to an advisor, calling 150 I can’t find an option for my problem? Please advise
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Gavin Watson
(@gavinwatson) reported
from
Corhampton and Meonstoke, England
@EE no signal again guys... There's a guy at the top of a mountain waiting for me to finish his shave!
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Jamie Richardson
(@Jam_1138) reported
@cruisertwo @EE It’s constant, I’ve had appalling signal for months, at the minute my 5G handset is on 3G on the “UK’s Best Network”
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Joy Garfitt
(@GarfittJoy) reported
Dear @ee your mobile signal in the Brecon area has been down for well over a week. We may be a rural population but we rely on for your our work and personal communications. When will this be sorted? And how do we claim a refund for the fees we have paid & received no service?
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Darren Ratcliffe
(@webdarren) reported
from
Oldham, England
@EE data on my phone is really hit and miss - it either does or doesn’t work. I have tried resetting my network settings but that made no difference. What else can I do? It’s an iPhone 13 on the latest iOS
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Vicky Smith
(@VickyWildWood) reported
@EE why over the last year is your service so poor in TQ7 postcode area? I’m not talking about one specific fault but the endless weekly faults/ outages or poor signal events. If your engineers are ‘working to improve the service’ why doesn’t it get better! Serious question?