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EE outages and service status in Ponthir, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 5:51 PM GMT+1.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

CityProblem TypeReport Time
Cardiff Wi-fi 2 days ago
Cardiff E-mail 5 days ago
Cardiff Total Blackout 8 days ago
Cardiff Internet 8 days ago
Cardiff Internet 9 days ago
Hengoed Internet 23 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

2 days ago

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I canโ€™t. Can someone help

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • DestinyRoja
    Destiny La Roja ๐Ÿ’– (she/they) (@DestinyRoja) reported from Cathays, Wales

    @EE why would you remove my discount, overcharge me ยฃ100 and refuse to fix it

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • TheRhysCooper
    Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service Iโ€™ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems ๐Ÿ™ˆ๐Ÿ™ˆ๐Ÿ™ˆ

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated Iโ€™m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐Ÿ‘Œpast 6yrs, now my solicitor is involved!

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • AndyVaughan21
    Andy Vaughan ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ”ฐ (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they havenโ€™t received it or they donโ€™t give a ****.

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. Weโ€™ve got an outage in Cardiff but your system says itโ€™ll be back up within 8 days. Thatโ€™s a joke, right?! ๐Ÿ˜ณ

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE weโ€™re having more issues with your broadband again! Not working at all now, and according to the online tools itโ€™s all working fine!

  • TomWise_
    Tom Wise ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐Ÿ‡ฎ๐Ÿ‡ช how customers calls should be handled ๐Ÿ‘๐Ÿผ๐Ÿ‘Œ๐Ÿผ

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐Ÿ™ˆ

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @England @EE "Stones dey do shoulder prank comedy for camp but the moment ball reach im leg for real match, na dislocation and comedy of errors we go see."

  • ErikaFromMurica
    Erika Braverman (@ErikaFromMurica) reported

    @EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE new router received today and installed, sky still losing network after 10 seconds at best! Think itโ€™s probably best to go elsewhere for WiFi at no cost to myself? Please confirm

  • TheBeardedNardo
    The Bearded Nardo at Furality (@TheBeardedNardo) reported

    @EE I have called multiple times over the last few days and been refused a manager to speak to, I am not giving my medical issues to someone I do now know, that's for me and my doctor, this needs sorting ASAP

  • GrumpyOwl
    Gavin (@GrumpyOwl) reported

    @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

  • Delirious__x
    Ahimalayanbond (@Delirious__x) reported

    @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesnโ€™t go further. Any help?

  • paulamobi
    TRUTH (@paulamobi) reported

    @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

  • charles_uk
    Charles Field ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿ‡น๐Ÿ‡ผ ๐Ÿ‡ฎ๐Ÿ‡ฑ (@charles_uk) reported

    @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!

  • chebbzzx
    Nathan Astley (@chebbzzx) reported

    @EE your Wi-Fi is awful