EE outages and service status in Ponthir, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 8, 12:36 AM GMT+1.
- Internet (44%)
- Wi-fi (22%)
- Phone (16%)
- Total Blackout (13%)
- E-mail (3%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, and Newbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 days ago |
|
Newport
|
Internet | 4 days ago |
|
Newport
|
Internet | 5 days ago |
|
Bargoed
|
Internet | 7 days ago |
|
Cardiff
|
TV | 8 days ago |
|
Newport
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
-
🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
Orange head (@rustyrossco) reported from Caldicot, Wales@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
-
-
Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
-
🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesBetween the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay-P-Gaming (@Xx_Jay_P_xX) reportedKind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?
-
Peter Cross (@CronoYellow27) reported@owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.
-
Sheila (@MrsLScotland) reported@EE This was useless went into a text loop with a diagnostic BOT 😳, I say it’s the actual phones (instruments) are disconnected. BOT says your line is working well what’s the problem I repeat the answer the BOT repeats the question. On and on and on .. help please
-
T Mitchell (@TMitchellGreen) reported@England @EE Hopefully this ref will NOT be allowed to referee another international games again. I though EFL refs were bad FFS
-
4Viewers (@4Viewers) reported@anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?
-
Shaun (@shauny67) reported@EE @SerendipityShah Don't forget there is a 14 days cooling off period & starts from the time the service is activated as you cannot judge the service until you have tested it
-
K8 (@k8_louth) reported@EE I will try calling in yet again and if no luck will cancel the order as still in the 14 days, but have to say very unimpressed with EE so far...
-
JoJo (@yoyo__jojo) reported@EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data
-
debbiemacleod (@debbiedons) reported@EE how can we contact your broadband service? My dad has been trying all day up get through!
-
Seb (@SebParkinson) reported@Mr_Ben_Adams @EE I struggle to get any signal inside or out. There’s a mast issue that EE just completely ignore every single time it’s reported.