EE Outage Report in Ponthir, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed
|
Internet | 8 hours ago |
|
Cardiff
|
TV | 2 days ago |
|
Newport
|
Internet | 3 days ago |
|
Blackwood
|
Wi-fi | 3 days ago |
|
New Tredegar
|
Wi-fi | 3 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
Community Discussion
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟJoJo๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! ๐ก
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, Iโve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if thereโs a problem but Iโve not had one this time. Can you confirm if thereโs a problem in this area? Thanks.
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think itโs useless and canโt send the WiFi through paper thin plasterboard or handle the TV signal
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I canโt cancel it without paying ยฃ360!!!
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE Iโm looking to cancel my account and move to another supplier could you contact me please 07979990007
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโs resolved, shrugging off my comments...wow Customer Service at its best.
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, Iโm missing 4gb of my data.
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still havenโt had confirmation account is closed and still having text message updates about the problems in the area ๐ฅฑ
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Carlisle (@debbieharry2017) reported@EE Fgs fix my broadband
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Cicero's (@Cicero_Lounge) reported@xccd149211 no worries @EE was a bit miffed earlier paying a bill but paid and now you guys are trying to help me
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Axel F ๐ค (@BoabSideshow) reported@EE I called Customer Services earlier and was told it had been sorted and was sent a msaage to confirm this? Hopefully this is just an automated message? They seem to have stopped as I haven't had one in the last couple of hours so it's looking positive so far...
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James Walker ๐ (@jjameswalk) reportedFeeling frustrated. I pay for the top broadband speed from @EE I am having issues with their service. It took 3 days to get a call! They then closed my complaint without resolving it. Looking at other providers, as itโs the only way to get issues resolved
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Bizzle ๐นโฝ๏ธ (@BlaneBarwick) reported@EE day 3 in the big brother house and still no signal. Even your website has stopped feeding me lies and not displaying anything when I enter my postcode. Yesterday it said it would be done by 4PM yesterday!
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๐ผ๐ ๐บ๐๐๐ ๐บ๐๐๐ ๐ฑ๐๐๐ ๐ฑ๐๐๐ (@KissKissBBang) reported@KevinDeUnicorn2 @EE I donโt remember what great service feels like.
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James G (@jgoodliffe_) reported@EE Why does my iPhone drop down to 2G to receive a standard call? It never did this before your outage last week!
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ann (@MOOMOO111) reported@EE Thank you for the reply. Several texts today saying Indont have roaming. Managed to speak to a human who said I absolutely do. Wanted to make a complaint but told as back in UK too late.
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DanielS_TechAnalyst (@DanielSMediaTe1) reported@EE Sounds a silly question, but when your delivery partners make a mistake, instead of processing an entire refund, the requiring the customer to place the same order for the same contract and device again. Why can't your warehouse just: Post it again?
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Beverley Ann Collins (@BeverleyAnnCol1) reported@EE are you giving compensation for 2 days of not being able to recieve or make calls in the outage?