EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	2 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	E-mail	7 days ago
Cardiff	Total Blackout	10 days ago
Cardiff	Internet	10 days ago
Cardiff	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 36 seconds ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Robert Purvis (@robertpurvis) reported 3 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 6 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Connor Botwright (@ConnorBotwright) reported 7 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  sheryl fussell (@chickenshed24) reported 10 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  kebab (@kenandavestone) reported 11 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Dan Dineen (@Daniel_Dineen) reported 27 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Eddy (@ChrisEddy_7) reported 28 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 36 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Eddy (@ChrisEddy_7) reported 42 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  sheryl fussell (@chickenshed24) reported 44 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Eddy (@ChrisEddy_7) reported 46 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Cath Colleypriest (@CathFluffybob1) reported 47 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Simon Latham (@Welsh_Si) reported 49 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Steffan McMahon (@Steffan_McMahon) reported 52 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  lee williams (@thelee_x_w) reported 53 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  CM Kerplunk (@Rivers_Slowmo) reported 56 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Ben Williams (@BenThatFlies) reported 58 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Iestyn T Davies (@iestyntdavies) reported 58 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 58 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Fulham Oracle (@TheFulhamOracle) reported 6 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  Vicki Heselton (@VHeselton) reported 7 minutes ago

  @EE pay nearly £70 a month for digital and wifi. Supposed to be guaranteed. It’s hopeless and inconsistent and to make matters worse you can never speak to anyone! Can you please do something to improve

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 13 minutes ago

  Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

• 
  BROTHERLYY (@Oj_jman) reported 14 minutes ago

  EE BT - whatever name you’re cosplaying under to give poor services @EE your days are numbered.

• 
  Gothguy (@GothGuyGamer) reported 14 minutes ago

  @botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS

• 
  Ollie (@ollieb997) reported 16 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Scott (@SGHMFC) reported 17 minutes ago

  @EE @JackEmson99 EE have been getting worse for the last year, signal is becoming a piss take

• 
  Eirian Jones (@OspreylianBlue) reported 20 minutes ago

  @EE just enquired about the deal on offer for 50GB and free EU roaming in your Carmarthen branch to be told it’s for new customers only. Poor service for us loyal customers

• 
  Opeyemi Daniel (@DinaGlyphs) reported 20 minutes ago

  @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 22 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house