EE outages and service status in Ponthir, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 24, 3:01 PM GMT+1.
- Internet (71%)
- Wi-fi (29%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Hengoed, Cwmbran, New Tredegar, Bargoed, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 1 day ago |
|
Cardiff
|
Internet | 3 days ago |
|
Newport
|
Wi-fi | 5 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Caerphilly
|
Internet | 9 days ago |
|
Newport
|
Internet | 12 days ago |
Nearby cities with recent reports
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The REAL Ric Jones (@brakusmc) reported@EE can you tell me how I can cancel my recent sim-only renewal please? I moved to a capped-speed plan (was on uncapped) and it's absolutely rubbish even for normal browsing
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SaltyTech (@Captin__Caveman) reported@EE almost no signal in south worksop S80 2RS 😭😭😭
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NathanJT (@NathanJT) reported@crit_gen It's still better than @EE 's "chatbot" though, that pretends it can help and then simply either points you at their community section or tells you to call 150. It's utterly pointless.
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AlexIB (@AlexIB20) reported@TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment
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Mols 🦋 (@mollyalice_) reported@EE why don’t i have any signal at all? i’ve done all the device resets and i have checked my postcode but if i come off wifi i cannot use my phone at all….
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SithMetal71 (@sithmetal71) reported@EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.
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SP (@SimonVelocity) reported@Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!
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lee harris (@leeharris85) reported@EE how do you make a complaint about customer service?
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Me (@shawtty64) reported@GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs
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Dr Helen Perkins (@earlyyearsHP) reported@EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡