EE Outage Report in Ponthir, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ponthir, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cathays, Blackwood, Usk, Ynysddu, Cwmbran, Pontypool, Hengoed and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Caerphilly |
||
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Usk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth
(@ggbourne) reported
@smalltownhero @stumeech @EE I’ve been an EE customer for years. It’s not VAT, that doesn’t make any sense at all. So, check the details on the bills.
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Andy Keir
(@AcKeir) reported
@EE I’ve sent a DM, I’d really appreciate a response soon. Really disappointed that I have now spent 2 hours 7 minutes on the phone & no one’s even answered yet. Not the sort of service I have come to expect from EE
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Chris (Snow Queen Edition)
(@chrsphr) reported
@sunildvr @GilesPalaeoLab @EE Oh absolutely, and they basically train & pressure salespeople into doing this crap to hit targets. But if it’s less than 14 days you need to call them, they ought to be able to reverse anything and it’s a LOT easier to do before that deadline than after
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Chris Skoyles
(@Cskoyles) reported
@EE Hi, can somebody help me - trying to upgrade my phone requires a security pin sent to my existing phone but it's broke so I can't do it that way!
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Stu
(@studonnan) reported
@EE can I get some help unlocking my EE device? I recently upgraded to 02 so I can’t login to the EE app to gain access to the supposedly instant unlock option? Please can someone contact me as this phone is for my mother
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Mark
(@Mark29071823) reported
@EdNurse3 @cjingle1990 @EE I had a bad experience and wouldn't go back to ee but everyone to there own. There staff in the Bilston ranch are terrible so u professional because of then I would never be an ee customer no matter what the deal was on offer
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That Guy Max
(@MadMaxMotoVlog) reported
I now EXPECT to be anxious, coerced, misdirected, mislead and uncomfortable in phone shops, its a bad look for @EE. Stores shouldn't feel like you're being scammed and this one did. Surely it's not sustainable for repeat business? Most people will simply avoid going in.
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Stormin
(@Stormin8or) reported
@EE Your customer service is atrocious. I’ve Never experienced anything like it. From failed call backs to straight up lies. Highly regretting taking out a new contract with you
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Don
(@Donster22) reported
@EE It can be downloaded directly now from Google and loaded using adb. Fingerprint unlock slightly better but still terrible with a screen protector and very very bad in comparison to other phones. Apart from that. I like it.
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👏
(@robmorgs) reported
@ee essentially what I am trying to get to is how I can best watch BT Sport and benefit from being an EE customer? Is loyalty actually valuable anymore? Or do I have to pay the £25 a month like any old random punter?