EE outages and service status in Ponthir, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Ponthir, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 14, 1:18 PM GMT+1.
- Internet (50%)
- Wi-fi (20%)
- Total Blackout (17%)
- Phone (10%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, and Newbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 3 hours ago |
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Newport
|
Internet | 2 days ago |
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Newport
|
Total Blackout | 3 days ago |
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Newport
|
Internet | 7 days ago |
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Newport
|
Internet | 8 days ago |
|
Newport
|
Internet | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma (@em_doapsi) reported@EE customer service phone line not working so can’t get help with the migration from BT service.
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Charles (@Charleslaws) reported@EE Hi please remove your service from my computer.
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Harry (@pompeyhammer) reported@EE That doesn’t help in the slightest with watching TNT
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Michelle Masson 🙃 (@shellm1971) reported@EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄
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Martin Packford (@devere306) reportedI pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so
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Ace (@Ace053381840899) reported@EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media
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The Chumpasaurus (@TheGrumpasaurus) reported@EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.
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LR (@raphy_lawren) reported@EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.
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The Wobbly Gamer 🧑🏼🦯 👀 🎮 (@TheWobblyGamer) reportedI’m fed up of paying @EE a stupid amount of money for internet that is inconsistent, slow and absolutely garbage all round I would not recommend them to anyone!
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James (@palmerzan587) reported@EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!