EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	14 hours ago
Cardiff	Wi-fi	3 days ago
Cardiff	E-mail	6 days ago
Cardiff	Total Blackout	9 days ago
Cardiff	Internet	9 days ago
Cardiff	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Desta Omar (@desta_omar) reported 1 minute ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  sheryl fussell (@chickenshed24) reported 3 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Eddy (@ChrisEddy_7) reported 5 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 22 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Karma Samsara (@CarolwalesKarma) reported 22 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Ben Williams (@BenThatFlies) reported 24 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 26 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Ade (@Bubwal) reported 27 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Gavin Lewandowski (@gavinlew) reported 27 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Gill Howells (@gilliehowells) reported 35 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Dan Dineen (@Daniel_Dineen) reported 37 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Allan Rees (@welshpolitical) reported 38 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Steffan McMahon (@Steffan_McMahon) reported 39 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Tudor Brewery (@Tudorbrewery) reported 44 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Chris Woods (@w00dsy_10) reported 44 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Rochelle Theaker (@roch123) reported 45 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 46 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  jude wood (@judiththomas4) reported 47 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 49 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Chris Lent (@MrChrisLent) reported 53 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 8 minutes ago

  @EE city centre and I can barely get a signal. You are a disgrace of a company. Prices go up, service goes down. "Best network" my arse.

• 
  Nick Williams (@nickwilly89) reported 9 minutes ago

  @EE I live the way you talk about being the best network. Well ive never heard so much bullshxt tbh. Broadband cancelled after 8 week because you couldnt get it working as promised and now I have numerous issues with customer service- The worst company in the comms industry

• 
  Sir Rapid Rod (@RodRapid1784) reported 10 minutes ago

  @EE It's just the signal

• 
  Luke (@LNBCFC2) reported 12 minutes ago

  @TONYXIMOFF7 @England @EE It’s 23 degrees ? And really I never knew it was 3000 metres above sea level

• 
  Ollie (@ollieb997) reported 13 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Ian Gray (@eastcoaststoat) reported 19 minutes ago

  @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

• 
  J o d i e 🫧 (@Jodiee_ox) reported 20 minutes ago

  @EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.

• 
  ALittleWren (@ScottishWrenLou) reported 20 minutes ago

  @EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.

• 
  ANIA GABB (@aniagabb) reported 22 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Our James Bellingham 🙏🇺🇦🕊️✌️ (@1LoveOneClub) reported 25 minutes ago

  @BlondiieMama @England @EE I never understood the fuss about him, never saw him play domestically, but he has grown from the cub that I did see into the Lion that everyone hopes for, Is there a better player that has come from Brum?