EE outages and service status in Ponthir, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Ponthir, including 2 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 13, 6:23 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Newport, Hengoed, Cwmbran, Cardiff, Caerphilly, New Tredegar, Bargoed, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 13 hours ago |
|
Newport
|
Internet | 13 hours ago |
|
Newport
|
Internet | 1 day ago |
|
Hengoed
|
Wi-fi | 5 days ago |
|
Cwmbran
|
Internet | 10 days ago |
|
Newport
|
Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
-
Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
-
🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
-
Orange head (@rustyrossco) reported from Caldicot, Wales@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
-
kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathon Lilley (@JonathonLi86969) reported@EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!
-
gillian mary (@gillianwyatt601) reported from Quainton, England@EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!
-
Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98
-
Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered
-
David Marshall (@D_W_Marshall) reported@EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due
-
Irma Grace (@IrmaGrace26) reported@EE The app is not working for me to check
-
David Echo Guild (@echopark24) reportedSpent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?
-
Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.
-
Ian Wardell (@ian_wardell) reported@EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??
-
AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.