EE outages and service status in Ponthir, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Apr 3, 3:01 AM GMT+1.
- Wi-fi (50%)
- Internet (33%)
- Phone (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, and Newbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 days ago |
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Newport
|
Internet | 3 days ago |
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Newport
|
Internet | 4 days ago |
|
Bargoed
|
Internet | 7 days ago |
|
Cardiff
|
TV | 8 days ago |
|
Newport
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Orange head (@rustyrossco) reported from Caldicot, Wales@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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K8 (@k8_louth) reported@EE Finally got through to talk to someone to be cut off again! Really not impressed and cements my need to cancel service!
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CommonSense? (@AllTooNoisy) reported@EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk
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Shaun (@shauny67) reported@EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network
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Michelle Masson 🙃 (@shellm1971) reported@EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.
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Reg Morton (@RegJTMorton) reported@EE @SamsungMobile @grok Is the screen failing on a fold 7 with green stripes a widely known manufacturers issue?
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Big Nath (@E236_Nathan) reportedHey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞
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S Esq (@__sine_nomine) reported@WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.
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AM (@itsmeitsmeandy) reported@bt_uk @EE does not matter anymore i was left with no other choice but to switch, but would like you to explain to everyone else how you can refuse to cancel a non contracted landline until a new broadband contract is negotiated thats sounds illegal to me , what say you @Ofcom ?
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Peter Cross (@CronoYellow27) reportedHi @EE like some other users I have been struggling getting a signal while at home. Meaning I can't access certain sites/apps on my phone. The mobile coverage checker says excellent coverage inside & outside but that's not the case, any ideas please?
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James1967 (@James19678) reported@EE your customer service is appalling. I've tried calling your cancellations sept twice. On hold for 20 minutes then the call just ends.