EE Outage Report in Ponthir, Torfaen County Borough, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

City	Problem Type	Report Time
Cardiff	TV	18 hours ago
Newport	Internet	2 days ago
Blackwood	Wi-fi	2 days ago
New Tredegar	Wi-fi	2 days ago
Cardiff	Wi-fi	3 days ago
Cardiff	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Anthony Pesticcio (@TheRealBerty) reported 7 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Angela Sweeney (@angelawales) reported 8 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Gill Howells (@gilliehowells) reported 8 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Ade (@Bubwal) reported 10 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Angela Sweeney (@angelawales) reported 15 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Rochelle Theaker (@roch123) reported 16 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Rhys Cooper (@TheRhysCooper) reported 18 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 24 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Ash Lister (@AshL93) reported 26 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 31 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 32 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  floyd cooper (@floyd2103) reported 37 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Steffan McMahon (@Steffan_McMahon) reported 39 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Eugene OCarroll (@EugeneOakharold) reported 41 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  K A C E Y (@KaceyEdwards91) reported 49 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Iestyn T Davies (@iestyntdavies) reported 53 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 54 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Connor Botwright (@ConnorBotwright) reported 54 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Robert Purvis (@robertpurvis) reported 55 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  aaron (@Azz_Culbertson) reported 57 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Furnival (@ben_furnival) reported 4 minutes ago

  @charliebelllive @EE I’ve never had 5G from Virgin Mobile on my new iPhone. Had it months. Sure I must be doing something wrong…

• 
  James Bremner (@JamesBremner24) reported 9 minutes ago

  @EE is the app down? For days it's said having difficulty accessing it? Can't seem to get on it. #EE

• 
  Martin (@fndsmartymartie) reported 10 minutes ago

  @EE how long does my number take to transfer my number to my new sim ? i got it yesterday and still saying emergency only ??? #ee #nrwphone #nosignal

• 
  yoni (@yoni52912789) reported 13 minutes ago

  @MarcAllera @EE You’re telling to EE Customer that you created new job but you lying to your customer that you are not telling the truth why is that we pay But we get poor customer service support shame on youEE

• 
  Tomas Anderson (@TomasAn55654459) reported 14 minutes ago

  @EE can you help me please? I’m trying to cast from the BT sport app to my TV which has been working fine over the last year and a half. It’s now saying I don’t have casting enabled. Can you see if it’s been taken off my account?

• 
  MichelleMordecai (@MichelleMordeca) reported 14 minutes ago

  @EE been with you many many years and currently have 4 contracts with you but it seems at upgrade time you’re not willing to reward my loyalty with a good deal…shame you’ve just lost a customer..don’t bother sticking with these it means nothing…

• 
  david falconbridge (@davidfalconman) reported 14 minutes ago

  @EE I'm trying to send an MMS with photo attached to another Android user but keep getting message "not activated on this Network"

• 
  Elliott // 𝔽𝕒𝕓𝕝𝕖 (@elliottmusic_) reported 16 minutes ago

  Really enjoy how my @EE broadband had terrible service so they put me on a more expensive @bt_uk package instead which was just as bad, BT then put me on another more expensive package with no better connection and now they tell me I need to upgrade again 🙄

• 
  MakatonwithSiobhan (@MakatonSiobhan) reported 17 minutes ago

  @EE hi there is it normal to wait 5 days for a manager to call you back? Have tried a few times in between to get help with no luck- any help would be great!

• 
  marie (@m444jones) reported 18 minutes ago

  @EE Nightmare company will never recommend