EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Newport, New Tredegar, Cardiff, Caerphilly, Bargoed, Blackwood, Hengoed, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Newport	Wi-fi	2 days ago
New Tredegar	Internet	2 days ago
Cardiff	Internet	2 days ago
Caerphilly	Internet	2 days ago
Newport	Internet	2 days ago
Newport	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 9 seconds ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  kebab (@kenandavestone) reported 5 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Kathryn Williams (@KathW80) reported 6 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 12 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  floyd cooper (@floyd2103) reported 18 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Simon Latham (@Welsh_Si) reported 19 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 21 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  sheryl fussell (@chickenshed24) reported 23 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 31 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Ade (@Bubwal) reported 35 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  aaron (@Azz_Culbertson) reported 36 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Robert Purvis (@robertpurvis) reported 36 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Cath Colleypriest (@CathFluffybob1) reported 40 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Atif Raza (@atifter) reported 41 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Maarten (@MaartenSleeckx) reported 44 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Karma Samsara (@CarolwalesKarma) reported 51 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Mike Conjoice (@mikeconjoice) reported 54 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Heidi Wurst (@Heidi_Wurst) reported 56 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Cath (@CatherineJ43) reported 59 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Iestyn T Davies (@iestyntdavies) reported 59 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 3 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  LR (@raphy_lawren) reported 4 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

• 
  Photo man (@ach59) reported 7 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  Julie F (@jvfisher59) reported 8 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  D (@DM_1986_) reported 11 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Jayne with a Y (@JB_56_) reported 12 minutes ago

  @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

• 
  sarah easton (@saraheaston1984) reported 12 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service

• 
  Victor Knight (@freakknight) reported 17 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  AM (@itsmeitsmeandy) reported 18 minutes ago

  @CooperativeBank @EE is @EE one of your customers ? or is this just another case of rich establishment sticking together against the poor little nothing man ?

• 
  Dave (@_DaveCross_) reported 19 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future