EE outages and service status in Ponthir, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponthir, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Aug 21, 1:51 PM GMT+1.
- Phone (75%)
- Internet (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Ebbw Vale, Hengoed, Pontypool, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Ebbw Vale
|
Phone | 1 day ago |
|
Hengoed
|
Phone | 2 days ago |
|
Pontypool
|
Phone | 10 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jellybean1976 (@jellybean_7676) reported@EE @ee all I want to do is cancel roaming. The WhatsApp bot doesn't recognise what that means and I can't cancel it on the app or by logging in on the website (presumably making it deliberately hard to cancel).
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joe bloggs (@thebadgerf1) reported@EE For all these phone company’s that state they offer 99% coverage of the uk, I must be the unluckiest man alive coz no matter where I go I seem to be in the 1% that has no ******* signal
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Grant Ingrams (@gji1964) reported@EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I don’t. You know, the kit I continue to use as you failed to turn up. This is harassment
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Jayshree Pillaye (@shessite) reported@BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies
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Martin Trew (@mptrew) reported@EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router
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Raymond Dillon (@rayd_250592) reported@EE Status Checker says estimated fix Monday at 6.27PM. Surely that it won’t take that long?
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• (@Sswbcv) reported@TiernanRichmon1 @EE Help me get oneee 🥺🥲
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JT (@JTXbox) reported@Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes
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Mark H (@Lordylord) reported@EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)
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Kay Snape (@kayleeage) reportedWhy are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.