EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, New Tredegar, Bargoed, Blackwood, Hengoed, and Cwmbran.

City	Problem Type	Report Time
Cardiff	Internet	1 day ago
Newport	Internet	3 days ago
Caerphilly	Wi-fi	7 days ago
Newport	Wi-fi	13 days ago
New Tredegar	Internet	13 days ago
Cardiff	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Rhys (@TheRhysCooper) reported 57 seconds ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  floyd cooper (@floyd2103) reported 2 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Angela Sweeney (@angelawales) reported 2 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 7 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 11 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Gavin Lewandowski (@gavinlew) reported 15 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  kebab (@kenandavestone) reported 18 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  sheryl fussell (@chickenshed24) reported 20 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Robert Purvis (@robertpurvis) reported 22 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Kacey Edwards (@KaceyEdwards91) reported 24 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Ash Lister (@AshL93) reported 25 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Maarten (@MaartenSleeckx) reported 34 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Nathan Fox (@Foxy_005) reported 36 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Allan Rees (@welshpolitical) reported 42 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Nörm•i•am (@storrmin571) reported 45 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Connor Botwright (@ConnorBotwright) reported 49 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Lee Webster (@leeweb79) reported 51 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  sheryl fussell (@chickenshed24) reported 53 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  kebab (@kenandavestone) reported 57 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Orange head (@rustyrossco) reported 59 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisM (@chrismaddison74) reported 1 minute ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

• 
  Haseeb Arslan (@HaseebarslanUK) reported 4 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 7 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Teds (@Tedtalks13) reported 8 minutes ago

  @EE i think in going to cancel. amytime anywhere.

• 
  Martin Jones (@beakym) reported 10 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  Gareth Morgan (@gazmorgan77) reported 10 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Mart (@MartGB_) reported 12 minutes ago

  @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.

• 
  British & Proud (@HLD159) reported 14 minutes ago

  @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

• 
  John Martin Moore (@Dream_Sculptor) reported 16 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Miles marchment (@Triathlon_miles) reported 16 minutes ago

  @EE @indigojo_uk Same my house is LU1 4ER couldn’t find a problem even thought the signals so bad. The trainer couldn’t hear me properly