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EE Outage Report in Ponthir, Torfaen County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

CityProblem TypeReport Time
Bargoed Internet 8 hours ago
Cardiff TV 2 days ago
Newport Internet 3 days ago
Blackwood Wi-fi 3 days ago
New Tredegar Wi-fi 3 days ago
Cardiff Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

  • JoanneChurcher
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟJoJo๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! ๐Ÿ˜ก

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, Iโ€™ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if thereโ€™s a problem but Iโ€™ve not had one this time. Can you confirm if thereโ€™s a problem in this area? Thanks.

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think itโ€™s useless and canโ€™t send the WiFi through paper thin plasterboard or handle the TV signal

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I canโ€™t cancel it without paying ยฃ360!!!

  • alanjonestcbc
    Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE Iโ€™m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโ€™s resolved, shrugging off my comments...wow Customer Service at its best.

  • Azz_Culbertson
    aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐Ÿ™Œ

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, Iโ€™m missing 4gb of my data.

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still havenโ€™t had confirmation account is closed and still having text message updates about the problems in the area ๐Ÿฅฑ

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • debbieharry2017
    Deborah Carlisle (@debbieharry2017) reported

    @EE Fgs fix my broadband

  • Cicero_Lounge
    Cicero's (@Cicero_Lounge) reported

    @xccd149211 no worries @EE was a bit miffed earlier paying a bill but paid and now you guys are trying to help me

  • BoabSideshow
    Axel F ๐Ÿค  (@BoabSideshow) reported

    @EE I called Customer Services earlier and was told it had been sorted and was sent a msaage to confirm this? Hopefully this is just an automated message? They seem to have stopped as I haven't had one in the last couple of hours so it's looking positive so far...

  • jjameswalk
    James Walker ๐Ÿ’™ (@jjameswalk) reported

    Feeling frustrated. I pay for the top broadband speed from @EE I am having issues with their service. It took 3 days to get a call! They then closed my complaint without resolving it. Looking at other providers, as itโ€™s the only way to get issues resolved

  • BlaneBarwick
    Bizzle ๐Ÿ‘นโšฝ๏ธ (@BlaneBarwick) reported

    @EE day 3 in the big brother house and still no signal. Even your website has stopped feeding me lies and not displaying anything when I enter my postcode. Yesterday it said it would be done by 4PM yesterday!

  • KissKissBBang
    ๐™ผ๐š› ๐™บ๐š’๐šœ๐šœ ๐™บ๐š’๐šœ๐šœ ๐™ฑ๐šŠ๐š—๐š ๐™ฑ๐šŠ๐š—๐š (@KissKissBBang) reported

    @KevinDeUnicorn2 @EE I donโ€™t remember what great service feels like.

  • jgoodliffe_
    James G (@jgoodliffe_) reported

    @EE Why does my iPhone drop down to 2G to receive a standard call? It never did this before your outage last week!

  • MOOMOO111
    ann (@MOOMOO111) reported

    @EE Thank you for the reply. Several texts today saying Indont have roaming. Managed to speak to a human who said I absolutely do. Wanted to make a complaint but told as back in UK too late.

  • DanielSMediaTe1
    DanielS_TechAnalyst (@DanielSMediaTe1) reported

    @EE Sounds a silly question, but when your delivery partners make a mistake, instead of processing an entire refund, the requiring the customer to place the same order for the same contract and device again. Why can't your warehouse just: Post it again?

  • BeverleyAnnCol1
    Beverley Ann Collins (@BeverleyAnnCol1) reported

    @EE are you giving compensation for 2 days of not being able to recieve or make calls in the outage?