EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Newport, New Tredegar, Cardiff, Caerphilly, Bargoed, Blackwood, Hengoed, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Newport	Wi-fi	23 hours ago
New Tredegar	Internet	1 day ago
Cardiff	Internet	1 day ago
Caerphilly	Internet	2 days ago
Newport	Internet	2 days ago
Newport	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  lee williams (@thelee_x_w) reported 1 second ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Maarten (@MaartenSleeckx) reported 2 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Chris Woods (@w00dsy_10) reported 4 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Ben mayo (@Benjymayo) reported 6 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 9 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  kebab (@kenandavestone) reported 13 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  kebab (@kenandavestone) reported 14 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Connor Botwright (@ConnorBotwright) reported 23 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Ade (@Bubwal) reported 23 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Tudor Brewery (@Tudorbrewery) reported 25 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  K A C E Y (@KaceyEdwards91) reported 26 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Rhys Cooper (@TheRhysCooper) reported 31 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Lee Webster (@leeweb79) reported 32 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Nörm•i•am (@storrmin571) reported 39 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Steffan McMahon (@Steffan_McMahon) reported 40 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  sheryl fussell (@chickenshed24) reported 44 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Ade (@Bubwal) reported 46 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  lee williams (@thelee_x_w) reported 50 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 53 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Chris Lent (@MrChrisLent) reported 54 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kitten Kong (@kittenkong42) reported 2 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  Mark H (@markybhoy1973) reported 9 minutes ago

  @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

• 
  Andy B (@nffc999) reported 10 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 13 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you

• 
  Ace (@Ace053381840899) reported 13 minutes ago

  @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

• 
  AM (@itsmeitsmeandy) reported 15 minutes ago

  @CooperativeBank @EE is @EE one of your customers ? or is this just another case of rich establishment sticking together against the poor little nothing man ?

• 
  Tyrone Power (@tyronepower81) reported 15 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

• 
  Allsopp (@AIIsopp) reported 20 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  Lee Day (@LDay) reported 23 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

• 
  Ace (@Ace053381840899) reported 26 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media