EE outages and service status in Ponthir, Wales

Problems in the last 24 hours in Ponthir, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponthir, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Internet	7 hours ago
Hengoed	Internet	14 days ago
Cardiff	Internet	26 days ago
Pontypool	Wi-fi	26 days ago
Newport	TV	27 days ago
Newport	Total Blackout	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponthir, Wales

Latest outage, problems and issue reports in Ponthir and nearby locations:

• 
  Kathryn Williams (@KathW80) reported 1 minute ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 8 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  lee williams (@thelee_x_w) reported 9 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  CM Kerplunk (@Rivers_Slowmo) reported 10 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  sheryl fussell (@chickenshed24) reported 11 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 12 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Gill Howells (@gilliehowells) reported 12 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Tudor Brewery (@Tudorbrewery) reported 14 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Ade (@Bubwal) reported 20 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Heidi Wurst (@Heidi_Wurst) reported 24 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 24 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Angela Sweeney (@angelawales) reported 24 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Lee Webster (@leeweb79) reported 24 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 28 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Orange head (@rustyrossco) reported 34 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  Simon Latham (@Welsh_Si) reported 39 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Steffan McMahon (@Steffan_McMahon) reported 54 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  lee williams (@thelee_x_w) reported 58 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Eddy (@ChrisEddy_7) reported 58 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  kebab (@kenandavestone) reported 60 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤 (P) (@PrincessPink_86) reported 8 minutes ago

  @EE to anyone contemplating entering into a contract for provision of a mobile service in #York (particularly YO30 area) where @EE is the provider or anyone who uses the same infrastructure - don’t is my advice.

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 13 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 14 minutes ago

  Been with @EE broadband 3 weeks and now looking at a weeks outage. @Virgin any chance of coming back? Scamming accounts which claim to be the customer services dept of the above companies need not reply

• 
  Paul The Runner (@paulierunner) reported 15 minutes ago

  @EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.

• 
  John McD23 (@JohnMcDowall89) reported 16 minutes ago

  @EE @_nicks_tweets Im in france im also having issues. Showing 5g data but still not connecting

• 
  Sean hgxn (@sean8lfc) reported 19 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Krys (@KrystanLippiatt) reported 19 minutes ago

  @England @EE Yeah Madueke!!!!! How ******** he is starting is beyond me

• 
  John Paul Gonzalez (@JanusPaulusG) reported 19 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  Dr Devra Kay (@LaBloggeuse) reported 19 minutes ago

  @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another

• 
  ЩΣBBY (@TheonlyWebby) reported 20 minutes ago

  @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!