EE Outage Report in Ponthir, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ponthir, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cathays, Blackwood, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Newport |
Total Blackout | |
| Caerphilly |
||
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Phone |
Community Discussion
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EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty Barber
(@ScottyBarber12) reported
@EE any danger of me being able to get a 4G signal this morning? I pay you guys enough a month!!!
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Andrew Bingham
(@andybing1978) reported
@EE is there anything down around the Mansfield area of notts? Hardly getting any data and the phone line is getting quiet poor. Any ideas?
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Stevie K
(@the_k_bizzle) reported
@EE Pre ordered last night. Although sales are trying to call me and I'm worried. Customer service doesn't know the reason why
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interrobang?!
(@richardark) reported
ordering a pixel 6 pro and getting nowhere, @EE only willing to do me a deal if I sign a new contract rather than help an existing customer, @Klarna only offering finance which is less than the cost through Google store and no option to split a payment on @Google so frustrating
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Amberoosterman
(@Amberoosterman1) reported
@EE can I have an answer on where my phone is ?? I paid over £130 to get this contract and I never received any more information only a confirmation a week ago
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Naveen Chaudhary
(@theNaveen23) reported
@EE Hi team, I am just seeing ‘No Called Id’ on all my incoming calls since yesterday. Could you please help ?
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Mark
(@Mark29071823) reported
@EE After calling EE today for an update on my phone I was told still no update I asked what was going on the person on the phone just said nothing more I can tell you and hung up the phone shocking never go to Bilston EE
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Miss Chinandler Bong
(@jemimasop) reported
@EE Hi am trying to upgrade a watch contract but any watch I choose it says there are no plans available for this device? Hope you can help as my contract ends on the 3/11/21 thanks x
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Finn Ward
(@FinnW97) reported
@LiamT09 @EE hey, what was the issue you were having? I am also having log in issues
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N1ghtfox44
(@jono201200) reported
@O2 @virginmedia O2 very bad for data in Cornwall , PAC code request coming soon , think @EE is on the cards