EE Outage Report in Ponthir, Torfaen County Borough, Wales
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ponthir, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponthir, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ponthir, Wales
The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 hours ago |
|
Newport
|
Internet | 1 day ago |
|
Bargoed
|
Internet | 3 days ago |
|
Cardiff
|
TV | 5 days ago |
|
Newport
|
Internet | 6 days ago |
|
Blackwood
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponthir, Wales
Latest outage, problems and issue reports in Ponthir and nearby locations:
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Orange head (@rustyrossco) reported from Caldicot, Wales@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
-
Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
-
Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Lara Parmiani (@LaraVP) reported@EE on a two hour journey between Stoke on Trent and London no service whatsoever. Nothing. Not even when the train stopped at stations. Which twinned with wifi @AvantiWestCoast not working as usual really made the journey quite unpleasant
-
Knuffsed - Adam ❤️🔥❤ (@knuffsed) reported. @EE TV adverts with Kevin Bacon using fear as a driver to promote products Fear of being buried alive, fear of snakes Makes no sense, the adverts are awful & counterproductive You need to win the hearts/minds of customers not associate @EE with fear #WorldcupQatar2022
-
Colin Flannigan (@colinstdavids) reported@VodafoneUK my wife has been with you for 25 years just been told she need proof of who she is unreal she is moving to @EE with me @VodafoneUK poor service one ,actually daughter as well so 2 loyal customers lost ,
-
DanDan's LDN (@dandansldn) reported@EE no service in the Chingford area for almost two weeks. I am a small business and cannot run my online restaurant delivery without it. No word no explanation. I am losing money and business and no help or support offered. Absolute disgrace. Can someone get back to me urgently?
-
belshah (any pronouns) (@willbelshah) reportedI just downloaded and installed @AdobeUK InDesign through my cellular network on @EE . wow
-
Lukecrocker1 (@Lukecrocker11) reported@EE hi please can someone please help me asap
-
Lauren Stewart (@L_Stewart1991) reported@EE I've sent a DM. I understand you are busy but I urgently need this resolved please. I would really appreciate if someone could help ASAP
-
Michelle (@Michell78492363) reportedWhat awful service from @EE . Third time calling after promised call backs refused
-
John (@GrumpyPandaF1) reported@EE You're **** & I'm switching providers! Been waiting all ******* day for you to tell me how I'm meant to open a Picture/Video Text Message when the Password you sent me doesn't work! Disgraceful Service!
-
⚒Dave Houghton⚒ (@DaveHouto) reported@EE wonder if you can help. Every call I make or receive I get a voicemail notification straight after ending the call. I don’t have any voicemails saved or new so want to stop this happening please help