EE Outage in Northill, Central Bedfordshire, England

@EE She’s been trying to cancel our broadband for a year now and it’s cost hundreds of pounds paying for two providers. Is there anything that works at EE? Please respond, thanks!

@EE My wife isn’t able to register online so can’t get our account number to cancel. The email form won’t accept our postcode so she can’t request cancellation. No one picks up the phone and when they do, they direct her online with some solution that doesn’t work.

@EE internet up and down for the last few days, usually very reliable ... What's going on?

@EE virtually no service in BR5 area of Orpington for several days AGAIN and no update since 7.00 am yesterday. What’s going on ?

@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

@EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?

@EE your business support is just shy of non existent!

@EE Pity phone customer services can’t do an upgrade for over a week. Feeling very disappointed, and promises all over the place but no one responds !

@EE I want to upgrade but at the same time lower my tariff can you help?

@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

@sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

@sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

Loyal customer to @EE for years and they didn’t even attempt to keep my custom when I found a better deal at 02 🙈

@ee once again your service is appalling, I really have no idea why I remain with you !!!!!!!!!!!!!!!

@EE Yes and so is my husband who is an EE customer. We can get on the website but when we try to buy something the error message pops up. We've tried on: Phones Tablet PC

@EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

@EE No not really but been an ongoing problem since we moved into the property 😭

Hi @BT_Uk @BTCare Since Cancelling My @HulloMail , For Both Phone Numbers, It Hasn't Diverted Back To: #BTMobile / #EE @EE Answering Voice Mail Numbers Or Settings, Once Cancelled/End Of Dial It Say Number Not In Use, Despite I Get All Text Messages & Phone Calls, HELP PLS

@EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

@victoriamscott @EE I thought the customer was king ....

@EE Hi, I would like to cancel my broadband contract. Is there a way to do this online? Thanks

@EE Wi-Fi is with EE too and I’d say we’ve been having Wi-Fi issues for two weeks or so now and now my phone signal is away too. I had pretty much no connection yesterday

@EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.

@VodafoneUK your chat assistance last night were professional and helpful, Lewis this morning the exact opposite, lovely that you go back on your word within 24hours to a 25+ years customer, @EE you are about to get a new customer

@EE an absolute trying to get someone on a phone to discuss my bill. Looks like it’s time to find a provider who actually provide customer service.

@EE is there a network issue in the DH2 area. Very sporadic signal since 3pm yesterday. My wife’s phone is the same and my brother who lives near by is having issues too!!

@EE Thabk you for getting back to me, I know atm only 1 network offers but will it eventually be something that may be offered, as I do prefer huawei phones and that over other, even with the US ban I've stuck with and want to carry on

@BootstrapCook @terryandrob @EE (worth noting this it true of all mobile phone network providers) 4/n

@BootstrapCook @terryandrob Same for phone contracts. @EE sim only offers - 1gb for £14/month - 200gb for £23/month (12p/gb) - unlimited data £35/month It's a great deal if you have £35 a month, but if you are on a low budget then you are only offered terrible value for money. 3/n

@EE Poor, a lot of loading times, buffering.