EE Outage Report in Nelson, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Nelson, Accrington and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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SwissArmyBeard 💙
(@MezOfSteel) reported
from
Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Debbs .....
(@lillmissd) reported
from
Queensbury, England
My iPhone 8plus has said no service since yesterday, I’ve turned off/on, taken SIM card out, done soft reset, reset network settings and still no service ... anyone have a clue what to do next @EE @Apple @AppleSupport #iphone8plus #ee #apple #iphone
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Angela Thornton
(@thornton_angela) reported
from
Burnley, England
EE where is our signal been poor most mornings this week ! @EE
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Logan
(@1adrianlogan) reported
@EE I’ve just transferred from Sky to you and I wish I hadn’t. Every evening, at least 3 or 4 times, I lose transmission and the reason stated on the screen is the internet, which you provide! If this continues I’ll cancel my contract based on your failure to deliver
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Danielle Kirkwood
(@SerenAwst) reported
@EE I’ve now spent 6 hours in phone calls trying to buy a product from you. Unbelievably appalling service.
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Pavanvir Randhawa
(@PavSRandhawa) reported
@VodafoneUK why is your network so poor? Such a bad mistake leaving @EE, take me back please!
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Irfan Damani
(@DamaniIrfan) reported
@EE hi, I placed an order over the phone. Paid for delivery cost and upfront cost. Haven’t received an email nor delivery text. Can you help?
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holly
(@hollyora) reported
@EE I’m contacting you on behalf of my father who is older and living alone. His mobile broadband stopped working shortly after renewing on 28 Sept. He’s been without WiFi for nearly a month despite calls, a new SIM, and no engineer help. Please investigate urgently
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Brian Millar
(@bljhcr) reported
@EE @NTTSilver1991 Same problem here
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Danielle Kirkwood
(@SerenAwst) reported
@EE I’ve tried to buy from you. You misled and missold me. I called you to chase, spent 3 hours with no resolution. Was told I would get a call back, didn’t. I called again. I’m still nowhere. It’s taken 6 hours so far. I just want to buy EE One. This is rediculous.
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Chris Hunter
(@chrishunteronx) reported
So today it's @EE turn to have an outage. I can’t seem to make or receive calls on WiFi or mobile...
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dazz ii am
(@dazzgedd73) reported
@EE can’t make voice calls other than WIFI ? Is there a known issue ? #ee
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Teddy
(@gothteddy) reported
Hey @EE how can you admit to their being network failures in response to AWS going down but then when its reported claim nothing happened? Some of us need our mobile connections for work/side hustles etc. We pay you every month for stable connections not lies its just my device