EE Outage Report in Nelson, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Nelson come from postal codes BB9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Nelson, Accrington and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Burnley |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Rob
(@HillWalker70) reported
from
Salterforth, England
@EE please could someone contact me regarding a complaint
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Peter
(@SouthernLad21) reported
from
Rawtenstall, England
@EE no EE service at all disgusting BB4 area please sort it
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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SwissArmyBeard 💙
(@MezOfSteel) reported
from
Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Darren Irvine 🍊 🥧
(@Worsthornelad) reported
from
Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Lee Garrett
(@johnnyg_pinty) reported
@EE well.once again when it comes to upgrading my phone your online deals for new customers can't be offered to customers who have been with you since before you were EE. Constant inconsistent service and I'm fed up of it
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SGCM
(@upthemild) reported
@EE hey chaps, bad broadband in NW54JL. Very slow and intermittent, been this way all weekend. What’s going on dudes? Just signed a new contract but now regretting it !
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St Locks
(@saintlocks) reported
@EE **** service yet again. Apologies for the tone but I’m sick of the excuses. Just want consistent service calls and data.
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Murdoch
(@Riggs7SCT) reported
@EE Morning, I had my sister try on her device at her place and she had the same issue too.
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John Lee Garrett
(@johnnyg_pinty) reported
@EE Samsung s21 in black 256gb. But the upgrade tariff is £20 pm more than if I was a new customer
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A.M
(@MemberAnas) reported
@EE this is the first time since joining your network I’m being let down with the network. A little disappointed I’ve now had to join to the WiFi ..
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Sodi UKC Academy
(@SodiUkc) reported
@EE Thanks. It’s working now, the site has been down all day yesterday, through to this morning, wouldn’t load, but it’s back up and running now.
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woz woz 〓〓
(@wozbunny) reported
@RevRichardColes @nerans1 We've had @EE network problems here near Helston for 5 or 6 weeks now. A different story every time I phone them with the same ending... Work will be completed this weekend... Don't believe a word they say they speak with forked tongue!
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CH3T5
(@CH3T5) reported
@EE Hi, cannot login to BT Sport. Login pages says check with EE to confirm it is enabled on my account - not had a problem before.
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Trish Thomas
(@TrishThomas27) reported
While schools were closed work let me to do back office work so I could look after kids while I worked and help them with school work. I am actually really lucky to work where I do. EE have been so supportive of me throughout this lockdown. It's good to feel valued. @EE