EE Outage Report in Nelson, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Nelson come from postal codes BB9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Nelson, Colne, Burnley, Clitheroe, Rossendale District, Sowerby Bridge, Skipton, Accrington and Keighley.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Emlou (@Emmawills1974) reported from Brierfield, England
@EE My husbands dealing with EE as we all have a problem at the moment
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Emlou (@Emmawills1974) reported from Brierfield, England
For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating
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Peter (@SouthernLad21) reported from Rawtenstall, England
@EE no EE service at all disgusting BB4 area please sort it
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Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Rob (@HillWalker70) reported from Salterforth, England
@EE please could someone contact me regarding a complaint
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Dwayne Waddy (@Waddy17) reported from Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Dwayne Waddy (@Waddy17) reported from Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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SwissArmyBeard 💙 (@MezOfSteel) reported from Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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James Mackenzie (@Kenzie1975) reported from Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Memorial Minders (@barden_derek) reported from Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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#NoBlend (@nickynoblend) reported from Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Mike Holden (@MikeHolden42) reported from Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Gaya (@G4Y4) reported from Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Spring into Action (@SpringAndYou) reported from Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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heritage-house (@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Eugene (@yuge53) reported
@EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service
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Langley Park Mackem (@daveboneherron) reported
@EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.
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Simon Wheeler (@SiWheeler78) reported
Scammers using the number 01615666218 claiming to be @EE and saying that lines will be disconnected. I’ve never been an EE customer but using words such as official EE technical department.
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heritage-house (@heritage_surv) reported
So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet
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Langley Park Mackem (@daveboneherron) reported
@EE Not being able to access my account online so I can check my bill, your advisors promising call back and updates via email but never happening and when I email the advisor they decide not to respond. Pretty basic customer service issues
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Paul Williams (@WillyBristol) reported
@EE any signal issues in Bristol area?
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Eugene (@yuge53) reported
@EE How can I log into my account so that I can contact EE to report that I have no service if I am unable to receive the one time passcode that you have texted me that I obviously will not get due to having no service?
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Leon Rose (@valleyboyrosey) reported
Worst customer experience I've ever had has been with @EE over the last few weeks. Ordered BB and Landline for my mother only for them to LOSE her landland number and unable to re-establish a new one for a few weeks! This means no one can contact her, even in an emergency! Wow
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C Bavington Ltd translation & English teaching (@cbavington) reported
@ee These were serious Qs incidentally. Particularly the 2nd Q. Octopus, for example, seem to have no issue just emailing the bill as a PDF.