EE

EE Outage Report in Nelson, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Nelson come from postal codes BB9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Nelson, Lancashire, England 08/17/2025 14:00

August 17: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nelson, Lancashire, England

The most recent EE outage reports came from the following cities: Nelson, Todmorden, Rossendale District, Clitheroe, Burnley, Blackburn, Colne and Sowerby Bridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomNelson Phone
United KingdomNelson Phone
United KingdomTodmorden Phone
United KingdomTodmorden Phone
United KingdomTodmorden Phone
United KingdomTodmorden Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • SouthernLad21 Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • Worsthornelad Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England

    @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

  • HillWalker70 Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • MezOfSteel SwissArmyBeard 💙 (@MezOfSteel) reported from Sowerby Bridge, England

    @EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!

  • Kenzie1975 James Mackenzie (@Kenzie1975) reported from Keighley, England

    The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • StuartHarling Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FeralMother44 🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼 (@FeralMother44) reported

    @Beth_Tastic @EE Really? Mine just went down by a pound but with better benefit’s for my PAYG monthly contract.

  • Lilywhite_Dad Iain (@Lilywhite_Dad) reported

    @EE @RyanBrown83 @EE if you can do that why don't you give people OPTIONS rather than just saying the bills are going up by a ridiculous amount. This may be a terrible financial decision for the company because you are going to end up losing alot of loyal customers who have been with you years.

  • murielppc67 Muriel Posnic-Boyce (@murielppc67) reported

    @EE for the kast few days it's impossible to gift data to my son who's under my account. Any help welcome.

  • PcPcole44 Peter Cole (@PcPcole44) reported

    @EE I don't think transparency or direct contact with customers is the issue. It's the level of increase at around 15% that is appalling.

  • mick8802 Mick (@mick8802) reported

    @Charl_H79 @EE @bt_uk I believe you have a short period where you can cancel and switch without penalty when they increase prices. Worth checking out. I done it last year with virgin but then they gave me a better deal to stay

  • mdelibeg Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland

    @EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks

  • Greenwolf305 Josh Moore (MacTavish) (@Greenwolf305) reported

    Genuinely hoping to see customers leaving @EE in the thousands after this price increase. Can’t wait to find literally any other network

  • BronteHampton Brontë Hampton (@BronteHampton) reported

    @EE I’m having problems with my SIM, keep getting a notification of sim failure on my iPhone and am unable to text, call or use data as it is like my phone doesn’t have a sim in it. Issue started around 8pm yesterday

  • IanDonald1981 Ian Donald (@IanDonald1981) reported

    @EE what's the point in an abroad customer service number, if the problem is you can't connect to a network? Why don't you have any other chat or email assistance? In the states with no network.

  • TCDavies7 Tom Davies (@TCDavies7) reported

    @EE I’ve just received a message that my bill is going up by nearly 15 percent!!! This is totally outrageous! How on earth can you justify this? I’d like to cancel please. I’m one month into a new contract.