EE Outage Report in Nelson, Lancashire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Nelson come from postal codes BB9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent EE outage reports came from the following cities: Nelson, Todmorden, Rossendale District, Clitheroe, Burnley, Blackburn, Colne and Sowerby Bridge.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Mike Holden (@MikeHolden42) reported from Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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#NoBlend (@nickynoblend) reported from Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Sam Yates (@Sam_yates4) reported from Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Peter (@SouthernLad21) reported from Rawtenstall, England
@EE no EE service at all disgusting BB4 area please sort it
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Dwayne Waddy (@Waddy17) reported from Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Dwayne Waddy (@Waddy17) reported from Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Memorial Minders (@barden_derek) reported from Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Rob (@HillWalker70) reported from Salterforth, England
@EE please could someone contact me regarding a complaint
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Gaya (@G4Y4) reported from Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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SwissArmyBeard 💙 (@MezOfSteel) reported from Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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James Mackenzie (@Kenzie1975) reported from Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Spring into Action (@SpringAndYou) reported from Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼 (@FeralMother44) reported
@Beth_Tastic @EE Really? Mine just went down by a pound but with better benefit’s for my PAYG monthly contract.
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Iain (@Lilywhite_Dad) reported
@EE @RyanBrown83 @EE if you can do that why don't you give people OPTIONS rather than just saying the bills are going up by a ridiculous amount. This may be a terrible financial decision for the company because you are going to end up losing alot of loyal customers who have been with you years.
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Muriel Posnic-Boyce (@murielppc67) reported
@EE for the kast few days it's impossible to gift data to my son who's under my account. Any help welcome.
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Peter Cole (@PcPcole44) reported
@EE I don't think transparency or direct contact with customers is the issue. It's the level of increase at around 15% that is appalling.
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Mick (@mick8802) reported
@Charl_H79 @EE @bt_uk I believe you have a short period where you can cancel and switch without penalty when they increase prices. Worth checking out. I done it last year with virgin but then they gave me a better deal to stay
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Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland
@EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks
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Josh Moore (MacTavish) (@Greenwolf305) reported
Genuinely hoping to see customers leaving @EE in the thousands after this price increase. Can’t wait to find literally any other network
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Brontë Hampton (@BronteHampton) reported
@EE I’m having problems with my SIM, keep getting a notification of sim failure on my iPhone and am unable to text, call or use data as it is like my phone doesn’t have a sim in it. Issue started around 8pm yesterday
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Ian Donald (@IanDonald1981) reported
@EE what's the point in an abroad customer service number, if the problem is you can't connect to a network? Why don't you have any other chat or email assistance? In the states with no network.
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Tom Davies (@TCDavies7) reported
@EE I’ve just received a message that my bill is going up by nearly 15 percent!!! This is totally outrageous! How on earth can you justify this? I’d like to cancel please. I’m one month into a new contract.