EE Outage Report in Nelson, Lancashire, England
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The latest reports from users having issues in Nelson come from postal codes BB9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent EE outage reports came from the following cities: Helmshore, Keighley, Nelson, Colne, Blackburn, Accrington, Rossendale District, Bacup, Barnoldswick and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Helmshore |
Total Blackout | |
| Keighley |
Phone | |
| Keighley |
Phone | |
| Nelson |
Internet | |
| Keighley |
Phone | |
| Colne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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SwissArmyBeard 💙
(@MezOfSteel) reported
from
Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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One Hot Minute Of Mine
(@1hotminofmine) reported
@EE still waiting for my returns pack that I asked for on 30th December. Have requested it to be resent but still not got anything. Worrying because I don't want to be billed for my old phone that I'm trying to send back to you!!! Please help
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Karen Young
(@Kareneve66) reported
@EE I have been trying to return a phone that was sent to me in error for a week. I was sent the wrong order! Despite numerous phone calls, I cannot get through and I am not getting even an automated response from your emails. This is terrible customer service. Please sort this!
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Rachel Wilson
(@rachel281081) reported
@EE my signal is abysmal 🥴 has been for months, when I called to find out why in nov I had to take a log of what was happening. I’m not doing all that again but not what you expect for £130 p/m for 3 phones. It’s useless
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Maddison but I’M callin her Maddie
(@EsheAmirah) reported
What sort of customer service is @EE running ?? My brother has lost his phone in a whole other country and I can’t get through to customer service for ****. Waiting for 20 mins!!
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Ruth Guthrie
(@na1edi) reported
@EE hi EE. What’s going on with your app? (Same info on your website, so it’s not my phone) My data balance is zero and I haven’t been in the country for 2 weeks - during which my balance should refresh to full capacity. Please help? I have DM’d you
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santa
(@santa72991824) reported
@EE hello, can you please help me with a customer service issue
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Polly James
(@Mid_WifeCrisis) reported
@AndrewMackeyUK @EE @LightningFibre Never even heard of them but, yeah, the names in all reviews sounds a bit questionable…
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Dawn wilkinson
(@Dawn04600135) reported
@EE Hello I'm sick of my Internet not working I'm not going to pay for a service that's got speed problems I would like to have an engineer out to sort this or I'm going to find someone else to provide me an Internet service that works
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Kat Whysall
(@katwhysall) reported
@EE I'm locked out of my account, I've asked for a forgotten password link to be sent but nothing in half an hour. Trying to log in on the new app I was told to update and it just sends me in circles back to log in page. Plz help.
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Cynic Of Sinope
(@Cynicofsinope1) reported
@EE You’re not the biggest network you can’t even respond to your customers or answer their calls, giving you bad reviews everywhere