EE Outage Report in Nelson, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent EE outage reports came from the following cities: Clitheroe, Rossendale District, Skipton, Blackburn, Keighley, Accrington, Todmorden, Nelson and Burnley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Dwayne Waddy (@Waddy17) reported from Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Mike Holden (@MikeHolden42) reported from Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Dwayne Waddy (@Waddy17) reported from Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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SwissArmyBeard 💙 (@MezOfSteel) reported from Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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Rob (@HillWalker70) reported from Salterforth, England
@EE please could someone contact me regarding a complaint
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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#NoBlend (@nickynoblend) reported from Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Sam Yates (@Sam_yates4) reported from Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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James Mackenzie (@Kenzie1975) reported from Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Memorial Minders (@barden_derek) reported from Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Gaya (@G4Y4) reported from Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Peter (@SouthernLad21) reported from Rawtenstall, England
@EE no EE service at all disgusting BB4 area please sort it
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Spring into Action (@SpringAndYou) reported from Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mike millington (@mikectid) reported
@EE what terrible service from EE store in Northwich I ordered the new iPhone 14 pro max plus on28th October got a text on 30th Nov collect phone on 1st Dec went in Northwich store to collect on 2nd Dec told phone was not there I’m still trying to contact the store no luck HELP
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Kate Dobinson (@katexxdobbo) reported
@EE pride yourself on customer service but can’t offer the same upgrade deal for 2 people in the same household with the same circumstances and then have me on hold for over 35 mins when I’m calling to talk about it!!!
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Jessica Robinson (@Jessica85079057) reported
@EE NOW YOUR PHONE SERVICE IS UNAVAILABLE.
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Rob Peters (@RobPeters2) reported
@EE just spent an hour on hold to your returns team to be told that office is now closed. 8 weeks now to try and resolve an issue that has resulted in me be double billed and cut off whilst working abroad. And you win awards?
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Tony (@Happytoon) reported
@EE 3rd attempt at 150 call (Wed 10:35 am) this time the call was disconnected after 17 min, "This office is now closed" ??? Try to call again 150, this time "the service is not available". Either all customer service agent are on holiday or something is going very badly wrong.
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Schrutes (@bigcash1717) reported
@EE trying to get a PAC code from you but you keep hanging up in ne when I call you... help !!!
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FTG (@dave28263) reported
@kristen_lindop @EE Done the same to me my bills paid but I’m have no service and the apps not working
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nick jode (@nickjode1) reported
@EE shocking service you give customers
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Tony (@Happytoon) reported
@EE what's going on? TOTAL loss of service (phone and 5GEE mobile broadband) for the past day or so. (using an alternative PAYG network, just now, expensive). Try to contact Tech Support, online chat turned off, calling 150 and call disconnected twice after 23 minutes wait? WTF?
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Max Caldwell (@Maxmawc) reported
@EE On hold for an hour now trying to figure out why my bill is double what it is supposed to be. Is anyone even working on customer service today?