EE Outage in Darwen, England

@Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

@EE is ur EE app on iPhone down its not letting me log in it just keeps putting me to the Home Screen of my iPhone ?

I bought a sim online on Friday, paid £20 for a 30GB data pack, and gave my PAC Code. The sim has arrived, my number hasn’t transferred and I have £0 credit?? I need HELP ASAP and you cannot contact anyone at EE? How’s this even possible?? @EE @EEHelpdesk

Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

@EE thanks for completely blanking me today. The issue still has not been resolved. So much for customer service! I won't be paying my bill until this is rectified as I refuse to pay for a service I'm not getting!

@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

@EE Hi. Who do I get intouch with about my signal?? I've had no phone signal for just over a week & I pay a £135 a month bill!! It just simply isn't good enough!! Thanks!! Rachel Greenwood

@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

Or generally poor connection on @EE 👀

@EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

@EE good morning! Are there any notes signal losses in the greater Manchester area? My signal is weak and 3G some times E and not the 5G I have been getting!

@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

@EE well sorry to be say I will be leaving this network. No loyalty to customers, been with ee for many years. Just rang to upgrade my phone and the deals are ridiculous. Can get a loads better deal with another company.

@EE Crediton 4g signal problem off more than on almost a week now

@EE SO45 area, the signal sucks today, what’s going on ? Barely one bar, normally max signal.

@EE You have been upfront about the price increase but as you see from the Government, things arent set in stone and still charging it and then making 2billion profit is a bit rich,not the sort of company I want to deal with.I will be leaving after nearly 25 yrs of being a customer

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE only 4G service at Manchester airport!? What is this 2015!!? There's not even a BT WiFi hotspot 😩😩 #FirstWorldProblems

@EE Unable to make phone calls as there’s a reported outrage in my area, (MK13) in Milton Keynes. This has been on going all. Unable to pnone EE as the call cuts out. How long will this issue last and are engineers working on the problem?

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.