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EE outages and service status in Liverpool, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 21, 12:57 AM GMT+1.
  • 44% Internet (44%)
  • 22% E-mail (22%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent EE outage reports came from the following cities: Formby, Liverpool, Wigan, Birkenhead, Wallasey, Widnes, Wirral, Ellesmere Port, and Ormskirk.

CityProblem TypeReport Time
Formby Wi-fi 2 days ago
Liverpool Internet 3 days ago
Liverpool E-mail 8 days ago
Liverpool Internet 10 days ago
Wigan E-mail 15 days ago
Birkenhead Internet 15 days ago

Nearby cities with recent reports

Formby

1 recent signals

2 days ago
Liverpool

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • IanLewi61520657
    Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • AdamSiddorn
    Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • GillTamour
    Tamour Gill (@GillTamour) reported from Wigan, England

    @EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • WirralLiverpool
    Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • Rach141286
    Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • Louplou1084
    🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • cctingle
    C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • mch2010uk
    Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • KiraGreen7
    Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • christesla
    ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • itspaulactually
    Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • pbwake
    Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • scouser_alli
    Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • abracadab1304
    humorousfunnybone (@abracadab1304) reported

    For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

  • RedSteppaJ
    MAN LIKE RED J (@RedSteppaJ) reported

    @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

  • Ollie_Stokes27
    Ollie Stokes (@Ollie_Stokes27) reported

    I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

  • sophie_reed98
    sophie (@sophie_reed98) reported

    @EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.

  • Terry_AbilasIT
    Terry Saliba (@Terry_AbilasIT) reported

    @EE Should I be expecting calls from this number 07393 227481 claiming to be from the EE Customer Care dept. Sounds like a scam to possible clone SIM or gain access to customer phones. Please review.

  • Cool__kid2342
    Cool Kid2342 (@Cool__kid2342) reported

    @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

  • JHJCSports
    Jack (@JHJCSports) reported

    I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.

  • BeverleyRutter
    Beverley Rutter (@BeverleyRutter) reported

    @ee who do I contact about poor phone reception we have been having for the last month or so ??

  • Johnboy270783
    John (@Johnboy270783) reported

    @EE Well, we've got a big problem here then, haven't we.