EE outages and service status in Liverpool, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Liverpool, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- E-mail (33%)
- Internet (33%)
- Wi-fi (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Liverpool, England
The most recent EE outage reports came from the following cities: Formby, Liverpool, Wigan, Birkenhead, Wallasey, Widnes, and Wirral.
| City | Problem Type | Report Time |
|---|---|---|
 Formby
|
Wi-fi | 22 days ago |
|
Liverpool
|
Internet | 23 days ago |
|
Liverpool
|
28 days ago | |
|
Liverpool
|
Internet | 1 month ago |
|
Wigan
|
1 month ago | |
|
Birkenhead
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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reg morris (@gold123win) reported from Neston, EnglandWill #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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C (@CallumKerrigan) reported from Liverpool, England@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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scousenatalie🌈 (@scousenatalie) reported from Liverpool, EnglandGood job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Steve Fraser (@Saintbarca) reported from Birkenhead, England@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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KStaff (@KStaff1878) reported from Liverpool, England@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Mark Bingley (@mark_bingley) reported from Prescot, England@EE is your broadband service having problems in L34?
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KloppLFC (@paisleymarley18) reported from Birkenhead, England@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Alridge Prior (@redams66) reported from Liverpool, England@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Mark (@formby1972) reported from Liverpool, England@EE I was treated very well and made to feel like a valued customer!
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England@EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?
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Kay Leaver (@mummykay74) reported from Heswall, England@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge
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Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, EnglandUnbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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formby car elec (@formby_car_elec) reported from Formby, England@EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Jane (@JanewithoutaY) reported from Billinge Chapel End, EnglandShame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kev (@KevlarBrock) reportedNow in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡
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Matthew Bramhall (@bigkingbadger) reported@EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.
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Chris Dee (@chrisdee2016) reported@EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable
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ShawShot (@ShawShot) reportedHey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.
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Mark Royle-Evatt (@MEvatt) reported@Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.
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Irene Obrien (@scotlabnurse7) reported@Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt
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Dan Frampton (@danwillmixit) reported@EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!
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Fuse Energy (@fuseenergy) reported@AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.
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MsVictoria (@MsVictoria2) reported@EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.
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LK (@AMothersSon) reported@EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.