EE Outage Report in Walderslade, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Walderslade, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Walderslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Walderslade, Kent, England
The most recent EE outage reports came from the following cities: Grays, Greenhithe, Gillingham, Maidstone, Chatham, Sittingbourne, Rochester and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Walderslade, England
Latest outage, problems and issue reports in Walderslade and nearby locations:
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mister Mutley
(@Mister_Mutley) reported
@EE hi is there an issue with broadband service in Wellingborough, Northants today?
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Melanie
(@MJS1971) reported
@EE can you tell me why we currently have no mobile signal in the WR13 area?
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Husky Poppa
(@Richardfox92Fox) reported
@EE when is my signal being set back to 5G after the upgrade(lol) to our area? Was supposed to be from 8th for 3 days. Gedling/Carlton Nottingham
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bas
(@BuffbeenStuffed) reported
@EE You have network problems in the north London area (enfield) and in addition I have lost 3gb of data that I only purchased less than a week ago, what is going on?
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Adam Walker
(@AdamWalker1992) reported
@EE so disappointed with your customer service recently. Myself and my family have been customers with EE for over 20 years and never experienced the issues we’re getting now. Anyone got any advice over the best networks to switch to? #CustomerService #EE
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Tofu-eating wokerati, anti-growth coalition.
(@SocialistCapit2) reported
@EE I'm an EE mobile customer but don't have broadband at all. I'm not paying £26per month for 1mbps.
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Ryan InnocentWhite
(@Ryan_Jones88) reported
5th phone call to @EE in 2 weeks. Absolutely awful service. I’ve been lied to and passed from pillow to post and now, after ordering a phone 6 weeks ago I’m being told my order will be cancelled and I will have to reorder???
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James 🇬🇧
(@ItsJamesPowers) reported
So if my Problems weren't enough. I've now received my @EE Bill. Despite the fact I can't meaningfully use the service. I've requested a deadlock letter, but due to royal mail this could take weeks to get. Which is just extends my misery. Why can't I have the letter by email?
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Amit Desai
(@AmitDesai1978) reported
@EE you guys are a ******* joke. Every year, 3-4 fraudulent lines get added to my account and you can’t seem to stop it. Just called customer service, and I got transferred from customer services, to business accounts, to sales, then to billing! Get your act together!!!!!!
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Anwar Hussain
(@nw1gunner) reported
@EE @financialombuds absolutely poor customer service from EE staff member ‘ray’ I asked to open up a complaint in regards to miss-selling upon my upgrade. And he has not contacted myself to resolve the complaint and instead closed it. Complaint ref: 19463251 👎