EE Outage Report in Walderslade, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Walderslade, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Walderslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Walderslade, Kent, England
The most recent EE outage reports came from the following cities: Rochester, Maidstone, Gravesend, Chatham, Paddock Wood, Grays and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Walderslade, England
Latest outage, problems and issue reports in Walderslade and nearby locations:
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Franklin
(@Jack_Franklin) reported
@EE we've already spoken to your team this morning who tell us it's a widespread outage and it should be fixed today. But we've already had two deadlines for "should be fixed" that have gone. It's mostly frustrating to not have any status updates from EE.
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Dave McGarry
(@RealDaveMc) reported
Only 3G in Hemel today @EE? Is there an issue or what??
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Tony Arthur 🐻🐝
(@bearandbeeuk) reported
@EE I have been a PAYG customer since 24th Sept buying my 1st pack, but ported my number over on 1st Sept. I am considering switching to pay monthly, but I I not eligible. Any reasons? Thanks
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Chantal Burns
(@ChantalBurns) reported
So many companies focus on increasing customers without increasing support for customers? An example is @EE who sell hard but service badly. Fault in my area for 6 months and can’t get through to customer service…
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johnoldham
(@john_chelt) reported
@EE customer service surprisingly helpful today.. pretty much a 1st for me
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Sophie Rainey
(@SophieRainey) reported
@EE My number has now transferred to the EE SIM but I’ve still got signal on my old provider. Any idea when this will stop? Don’t want to be paying 2 contracts.
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Charley McGavigan
(@charleymcgav) reported
When your new phone is lost in the @DPD_CustUK system and @EE do absolutely nothing to help you because its "lost in the sky". Could be lost up there forever huns!
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Jack Franklin
(@Jack_Franklin) reported
@EE hi, internet is still not working. Appreciate if it's a BT OpenReach issue you can't do much, but the fact we have to ring you to find out is a poor experience. Now on our 5th day of no internet and we have to ring you, the provider, to learn the fix is pushed back yet again.
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Roncie Briggs
(@roodal16) reported
@EE customer service needs a rethink … you cannot claim to be available to customers 24/7 when you provide only one option for contact and then send people in circles with no direct contact method other than calling #nothelpful
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬