EE Outage Report in Walderslade, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Walderslade, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Walderslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Walderslade, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Chatham, Sittingbourne, Rochester, Gravesend, Gillingham and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Walderslade, England
Latest outage, problems and issue reports in Walderslade and nearby locations:
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Pain
(@SUGARTOWNTREATS) reported
@mouthwaite @EE EE customer service has always been appalling. We ditched them years ago after reporting them to offcom.
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Jazz 123
(@Jazzito) reported
@mouthwaite @EE I totally agree I was with them for 19 yrs + when they were ‘orange’. They were S***t every week I got fault messages, my reception in my house was crap and I complained constantly about their customer service. I’ve finally left now. I got a good deal for my daughter tho. 😰😰
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Jake Rees
(@JakeRee33129122) reported
@mouthwaite @EE When my monthly rolling contract with EE ran out their customer service on the phone refused to cancel the contract. Their store said I could only cancel by phone, and months later they told me I’d racked up a £300 debt which they then passed over to a debt company! Awful company
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FIONA B LINTON
(@FIONABLINTON1) reported
@mouthwaite @EE Whatever you do don’t go to 3 I was with them over 20 years during lockdown my contract on 2 devices came to an end they told me I couldn’t cancel so I cancelled the DD so they sent it to a debt collector put in a complaint but still got nowhere now with sky cheaper and better
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victoria Fisher
(@viclilley122) reported
@mouthwaite @EE We had loads of problems with EE our contracts had come to an end & we wanted to go with a better provider but they wanted to charge us for leaving them in end we had to go to consumer affairs we now with Tesco mobile they well cheap & you get first class customer care
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Paula
(@Fosterchild17) reported
@mouthwaite @EE Terrible customer service, left them last summer, Skymobile couldn’t be more helpful, and a damn site cheaper! Hope you get sorted 📱
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Ike Smith
(@IkeSmith21) reported
@mouthwaite @EE I had a major problem with O2 I rang numerous times all because they couldn’t find the phone that was returned! Even scanning the signature on the return slip but they still carried on charging me! I’ve moved to Vodafone but customer service with O2 horrendous!
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Cheryl Alcock
(@alcock_cheryl) reported
@mouthwaite @EE #1st world problems!
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ollie harris
(@abioliem) reported
from
Fleetwood, England
@mouthwaite @EE Never would I use EE again, they are the worse network I have ever been with. Go all the way with this, I think it’s worth it
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tracie akehurst
(@stripper1971) reported
@mouthwaite @EE Tam, I feel ur pain, ur not on ur own loads out there have this all the time, u go to the shop they say its separate from the online, u then call customer service and they redirect u to the shop, tell them u r leaving and go to a different phone company it does help somtimes