EE Outage Report in Walderslade, Kent, England

Problems in the last 24 hours in Walderslade, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Walderslade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Walderslade, England

The most recent EE outage reports came from the following cities: Sheerness, West Malling, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, Grays, and Chatham.

City	Problem Type	Report Time
Sheerness	Total Blackout	15 hours ago
West Malling	Phone	7 days ago
Gillingham	E-mail	10 days ago
Rochester	Phone	14 days ago
Greenhithe	Phone	15 days ago
West Malling	Internet	16 days ago

Community Discussion

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EE Issues Reports Near Walderslade, England

Latest outage, problems and issue reports in Walderslade and nearby locations:

• 
  Stuart Fields (@stuartfields) reported 4 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Teddy (@Teddy_Nicoll) reported 6 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  The Lefthand Low Golfer (@Grum90379158) reported 7 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Karl Brocker (@THEMIND1972) reported 12 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  lorraine langridge (@lorraine_acorn) reported 15 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Emma Ongley (@EOngley) reported 24 minutes ago from Tonbridge, England

  @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

• 
  Sue Adams (@sue_adams_) reported 24 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Ky le (@KyzaMT) reported 28 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  Mark Gould (@yiddo71) reported 29 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Brownie sports photography (@BSportsphotos) reported 33 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 34 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  The Lefthand Low Golfer (@Grum90379158) reported 37 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Rahim Shivji (@RahShivji) reported 40 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  daniel munn (@dpmunn19) reported 42 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 44 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 45 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Dave DM Martin💥 (@davemartind) reported 47 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Teddy (@Teddy_Nicoll) reported 48 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Nick Anderson (@uknickand) reported 50 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  lorraine langridge (@lorraine_acorn) reported 56 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Parfitt (@Jparfitt12) reported 3 minutes ago

  @EmmaC0601 @EE Apparently going to be the same till St least next week, make sure you contact them and get ure account credited for the time down, cause u shld never pay for something you are unable to use

• 
  Luca ✈️ (@LucaEGKK) reported 4 minutes ago from Ashton-under-Lyne, England

  @EE who do I speak to about really bad signal?

• 
  KevyD (@askthedood) reported 5 minutes ago

  Whilst I love @giffgaff it’s starting to get more than a little bit annoying when I’m busy areas with decent 4G signal I still don’t get any internet! I suspect the masses on actual @EE proper get priority. What network does @SkyUK Mobile use I wonder?

• 
  James Parfitt (@Jparfitt12) reported 6 minutes ago

  @EmmaC0601 @EE Yep they have to as they can't provide the service you pay for. So you shld get credited for the time down. And no worries, have a good day

• 
  Rick Shiba (@ShibaRick) reported 6 minutes ago

  @EE *Cue the classic Karen comment* "I've been a loyal customer..." Blah blah... I am legitimately disappointed in EE service when I was abroad in Amsterdam last month. I thought I had free EU-roaming but I had no 4G whatsoever (unexpectedly) in a foreign country...

• 
  Andrew McLaughlin (@andymac2602) reported 7 minutes ago

  @EE It has been restarted so many times. I am completely cheesed off with it. It seems that the only advice IT "experts" give is switch off and switch on again. It has been rubbish for so long. I am fed up paying for a service I cannot access.

• 
  BurstFfsLuke (@BurstFfsLuke) reported 12 minutes ago

  @EE No I'm not sure what it is but it went off again and I reset the it started working again could this be a router problem?

• 
  Rick Shiba (@ShibaRick) reported 12 minutes ago

  @ee ... So naturally I was screwed and very disappointed. I accepted that I may have made a mistake/incorrect assumption... So, I then paid an extra £15 to get some data I could use in the NL. This did not fix my situation - and I have been charged for a service... (2/3)

• 
  Mikhail T (@mjtfreeze) reported 16 minutes ago

  Can I end my contract with @EE early if I'm not receiving the service I paid for?

• 
  Emma Cozens (@EmmaC0601) reported 17 minutes ago

  @EE No network for 48hours - BA9 - what is going on?!