EE Outage Report in Walderslade, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Walderslade, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Walderslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Walderslade, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Paddock Wood, Grays, Maidstone, Gravesend, Sheerness, Rochester, South Ockendon, Gillingham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Paddock Wood |
Internet | |
| Grays |
Phone | |
| Maidstone |
Internet | |
| Gravesend |
Phone | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Walderslade, England
Latest outage, problems and issue reports in Walderslade and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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🦈 IAN IN SURBITON 🦈
(@ianinsurbiton) reported
@EE Once I talk to the right person I learn everything. The issue is access, damaged roof/masonary, surveyors visited, replace antenna. Simple basic info which didn't require me to be the security services....Just tell the customer the facts!
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M o n k e
(@FlukioGT) reported
@EE Internet has been shitty for an entire week now. Is there any problems with your servers?
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Online Promo
(@DizzleOnline) reported
@EE Why are phone contracts soooo expensive these days? Especially for loyal customers who are key workers 😭😭😭 Pleeease help me out here with a discount code!!!
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Tessa Kerrich-Walker
(@yesyesnomaybe) reported
@EE I'm a PAYG customer and I need an invoice for all my purchases please. Urgent!
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bearheadroom 🕊
(@bearheadroom) reported
@EE I have service I phoned u multiple times. It works fine in 1 room but in my dads room barely works. We got 2 new smart TVs to help my dad with using tech so can watch stuff with lock down. Basically since lockdown your service has been 1/10
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perfectly flawed
(@shadiaraja) reported
@EE @EilidhMcNaught take is you’re selective with the customers you reply to and ignore the ones who’ve been needing help since November. I would recommend nobody buy a phone locked to EE because you seem to do what you can to stop them unlocking the handset.
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RustyRed
(@RustyRed_) reported
@EE All night last night. I tried calling but for nearly 1 hour all I got was "Server unreachable". I turned flight mode on and off on my phone and finally got through but it was pointless. I was basically told there wasn't an issue and they're sending a cube engineer later today.
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David Croy
(@inverarish) reported
@EE Good morning. Speed fluctuates a lot Lot of lag with stream watching. Have reset router. Just disappointed as never happened with previous supplier and EE came recommended.
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Lee Hammond
(@StopItRawr) reported
@EE I literally can't wait. First phone I've actually pre ordered and I've been using smart phones since the HTC Desire! Just got a text from EE saying I can claim my Galaxy Buds Live too, but have no PoP because it was a phone order, any ideas to help?