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HSBC

HSBC down? Current status and problems in Waltham Cross, Hertfordshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 26% Login (26%)
  • 9% Website (9%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Live Outage Map Near Waltham Cross, England

The most recent HSBC outage reports came from the following cities: City of London, Hatfield, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 4 days ago
Hatfield Mobile App 6 days ago
Hertford Mobile App 24 days ago
Welwyn Garden City Login 27 days ago
Borehamwood Login 1 month ago
Woodford Green Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • dean_risley
    Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • tercumanFLB
    فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • laurenracheljo1
    Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AlbuMirela3
    Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _HelenRoberts
    Helen Roberts (@_HelenRoberts) reported

    @HSBC_UK as a new customer trying to get a TBSN to online bank don’t ask me 4 times what my TBSN is…that’s why I called you! #stupidsystem

  • dysontour
    Rob Dyson (@dysontour) reported

    @ruskin147 Over ten to @HSBC_UK . Got through and 45 minutes later problem unresolved. Need to send another keycard. Heaven help their customers who are vulnerable or not that tech savvy or haven't got a smartphone.

  • twtt3rtalks
    wannabe (@twtt3rtalks) reported

    @HSBC_UK may i ask when your app will work on ios 15 as we are now far into PUBLIC beta and almost all other apps are working except for yours

  • Gabriel67599374
    g (@Gabriel67599374) reported

    @HSBC_UK your app isn’t supporting iOS15 at this time. Can you please let me know if you’re working on fixing it?!

  • ktsimmo
    Katie (@ktsimmo) reported

    @HSBC_UK have you employed a new batch of staff?? I have had nothing but **** customer service the past couple of weeks. But apparently some of your employees have said that I should be grateful for them. I fail to see why

  • GamingTillDead
    Shaun Hardman (@GamingTillDead) reported

    @HSBC_UK There is no Chat option showing. If I force it the the desktop site I can see Chat at the bottom but when I press it I get GSA Error - System Error

  • Yorkie64
    MARTYN GROVES-WILLIAMS (@Yorkie64) reported

    @HSBC_UK @ForgetNr Yes I will be complaining your telephone customer service is frankly appalling!

  • Melonaldo
    Chris Mc (@Melonaldo) reported

    @HSBC_UK Do we have an eta for the fix? I have tried to get hold of a physical secure key, but my local bank has run out…

  • jimmymasinclair
    Jimmy Sinclair (@jimmymasinclair) reported

    @karlaespanha @HSBC_UK Problem solving is not their specialty, problem causing on the other hand, they are masters!

  • krissy_boy1
    Krista willetts (@krissy_boy1) reported

    @HSBC_UK how is a person working full time meant to use a branch when you are shutting them early absolute joke! At least alter the value of Cheque you can pay in! Thinking of moving my account to a bank that may value it better