HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 01/12/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: St Albans, City of London, London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FaisanFasaaa Fasaaa Faisan (@FaisanFasaaa) reported

    @wmarybeard @HSBC_UK If you are not already sorted, try Wise. I have used them several times and they offer very good rates and good service. Hope you find a solution without too much bother!

  • kumgokhan gkum (@kumgokhan) reported

    @HSBC_UK unfortunately you are the worst bank in the world. Although all account information is correct, I can not see a payment. When I call customer services, they say your money is here, but I can't see the money neither on my app nor on my internet banking. it's been 17 days

  • mickangelhere Mick Angelhere's World (@mickangelhere) reported

    @diarnold19 @wmarybeard @HSBC_UK I am sure that he would have put it down into the lowest , lowest and in the darkest part of the ring where even the Devil himself wouldn't dare go into.

  • davidcoates33 davidc333 (@davidcoates33) reported

    @wmarybeard @HSBC_UK Yes, what irks is that all you want is for the bank worker to be empowered to solve the problem speedily and satisfactorily. Regrettably the banks have these process maps that make you go through endless cycles of being put on hold and transferred. I hope it’s sorted soon!

  • McKendrickDave David McKendrick 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇵🇭 🇪🇺 (@McKendrickDave) reported

    @wmarybeard @HSBC_UK I've been 'stranded' abroad by Covid since 2019. I have been able to use my Halifax Clarity creditcard for most purchases without any problems. If I want local currency I can withdraw that from any ATM with my HSBC UK Bank debitcard.

  • GuoKingg Peter Kim (@GuoKingg) reported

    @HSBC_UK hi there, my iPhone app keep crashing on iOS 16 is there any chance to release the new app update in order to fix it?

  • s_m__19_ S_M__19_ (@s_m__19_) reported

    @HSBC_UK your app appears to have a problem, it won't let me pay a cheque in and keeps crashing when I do the second photo. Tried on sat and sun with no success. Needs paying in urgently

  • hirst_alison Alison Hirst (@hirst_alison) reported

    @HSBC_UK Still waiting for a response as we enter the 4th week of no access to our money and no explanation as to why. This could send our business under @HSBC_UK Not great customer service for a someone who has been an @HSBC_UK customer for 46 years!

  • GuoKingg Peter Kim (@GuoKingg) reported

    @HSBC_UK Yeah, in iOS 16, only HSBC UK app will keep crashing when open the app, my other bank app works as normal, really need to fix it ASAP

  • wmarybeard mary beard (@wmarybeard) reported

    I dont suppose people are on baited breath re my @HSBC_UK foreign currency problems! But upshot is that after 2 hours on the phone, I still can't euros delivered satisfactorily, so the husband will go out to get it the old fashioned way. Pity, this has worked brilliantly before