HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 01/24/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: St Albans, City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • will432455 Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Orangepeel41 H (@Orangepeel41) reported

    @HSBC_UK Due to switch accounts on 5th Jan to HSBC. Can't access my account online as I still haven't received my telephone banking security number and you can't reset it within a certain time frame. Everything else received but not that number. So frustrating.

  • bhayes_cricket Ben Hayes (@bhayes_cricket) reported

    @HSBC_UK a bit of feedback - I’m a new customer but I have to say your service is extremely archaic. The length of time it’s taken to get set up with a current account is beyond belief compared to other accounts. Payments are incredibly slow. I’ll be looking to leave immediately.

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @HSBC_UK The background on the login page is grey, the page with my accounts have a white background

  • jason188872 J.CFC1888 (@jason188872) reported

    @HSBC_UK My banking APP just keeps saying “Server unavailable” . How do I fix this !

  • darrell_tunnell Darrell Tunnell (@darrell_tunnell) reported

    @HSBC_UK Have been trying all day to do an online mortgage decision in principle, after filling out form it just says there is an error and to try again later. You then have to start from scratch. Extremely frustrating. YOur service status says everything is fine?

  • twiggyloves Julia Carpenter (@twiggyloves) reported

    @HSBC_UK Disappointed with staff in Cwmbran branch on Thursday this week. Approached by one member who asked if needed help only to be rudely told by a second to leave due to social distancing rule at the time I was social distancing until she came up to me and told me to leave.

  • Carer26 Tony Goodger (@Carer26) reported

    @HSBC_UK Hi, My Physical Secure Key (PSK) isn't working. Can I get a new one and if so, how?

  • mrs_w_EY Mrs W (@mrs_w_EY) reported

    @HSBC_UK can you tell me the best way to track progress on a My Account application for my son which was submitted on the 17th Dec? This is the second time I have had to apply and get nowhere on the phone or app. Would appreciate some help!

  • ToadstoolMedia Sam 🍄🇪🇺 (@ToadstoolMedia) reported

    @HSBC_UK Hi, trying to chat with you via the iOS app but the support page doesn’t have the ‘chat with us’ function that the help section points me towards. Is this correct?

  • GrimwoodAssoc Jane Grimwood (@GrimwoodAssoc) reported

    Impossible to get through to anyone @HSBC_UK who can answer my follow up enquiry re my recent scam. Online chat and telephone busy and don't have the knowledge to answer my query. Can I write or email? #CustomerService