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HSBC down? Current status and problems in Waltham Cross, Hertfordshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Waltham Cross, England

The most recent HSBC outage reports came from the following cities: City of London, Hatfield, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 3 days ago
Hatfield Mobile App 5 days ago
Hertford Mobile App 23 days ago
Welwyn Garden City Login 26 days ago
Borehamwood Login 1 month ago
Woodford Green Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • michaeljcbrooks
    it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • dean_risley
    Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AlexKLMan
    Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ShelbyLoasby
    Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulLedsham
    Paul Ledsham (@PaulLedsham) reported

    @HSBC_UK you’re customer service is a disgrace. You’ve placed me on hold for over 2 hours while I’m in America paying for international calls. It’s in regards to a dispute I made in May when you allowed a company to take hundreds of pounds out of my account and just now sent…

  • Azirius
    Mike Azirius Shellard (@Azirius) reported

    @HSBC_UK Hi. I have an issue that requires talking to a person. I’m not good with telephone communications, do you have any way of providing an email for customer care?

  • laurenemmagreen
    LG 💙 (@laurenemmagreen) reported

    @HSBC_UK is the app down again? Just has an error message when I try to use.

  • Piquadro3
    Piquadro (@Piquadro3) reported

    @HSBC_UK as confirmed by your support team you currently have credit card repayment issues. Almost the 3rd working day and still my repayment doesn't appear and credit balance not updated. 3 working days HSBC, quite worrying. #hsbc

  • GrahamsNoPlus1
    GNP1-Cardano Stakepool - supporting mental health (@GrahamsNoPlus1) reported

    @HSBC_UK Thank you for responding - if that is the case why don't you remove the sign from your website - it does not reflect good customer service

  • KatMoreline
    Kat (@KatMoreline) reported

    @HSBC_UK is there a known issue with the mobile banking app today? Showing error, not authorised, back to log on...but won't take me to the log on page in the first place...

  • JivanWard
    Jivan (@JivanWard) reported

    @HSBC_UK 3 days after my current account switch was supposed to happen I received a text saying that the switch wasn’t possible. Afterwards, literally three hours, I received a message saying my account was open. However, I couldn’t access the account because the card and (1)

  • TrueSpiltMilk
    True Spilt Milk Designs (@TrueSpiltMilk) reported

    Just wanna say it was pretty much a year ago I left @HSBC_UK after years of their stonewalling, appalong customer service and insane fees and its one if the best financial decisions I’ve ever made. Absolute crooks.

  • LeighAd27157849
    Lee (@LeighAd27157849) reported

    @Azirius @HSBC_UK Lloyds dont make me wait 2.5 hours on hold and still no answer. 1.2 hours yesterday no answer.. Closed on weekends for business. My secure key is broken and I can't do anything for 4 days. This is disappointing beyond belief.

  • JCEET1
    JCEET (@JCEET1) reported

    @HSBC_UK Just tried MS Edge and same problem. So both Google Chrome and MS Edge don't work!! That says you boys have got something wrong. Suggest you ask your software developers whether phone app changes apply to PC's??