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HSBC

HSBC down? Current status and problems in Waltham Cross, Hertfordshire, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 28% Login (28%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Waltham Cross, England

The most recent HSBC outage reports came from the following cities: City of London, Hatfield, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 2 days ago
Hatfield Mobile App 3 days ago
Hertford Mobile App 21 days ago
Welwyn Garden City Login 24 days ago
Borehamwood Login 1 month ago
Woodford Green Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • TNRphoto
    TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • martinchamarro
    Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • adrianhansel
    Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • tercumanFLB
    فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • MattCartmell
    Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • SteveH_Richards
    STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • Chris_1987
    Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AlbuMirela3
    Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • laurenracheljo1
    Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • zoehopkins4
    Zoe Hopkins (@zoehopkins4) reported

    Has anyone tried to make a payment in person from HSBC since it’s been down? I don’t want my card to be declined at the shop again 😭 #hsbc @HSBC_UK

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported

    @HSBC_UK the app shuts itself down. I've tried servel times downloading new app but same problem occurs... I even had to change my entire log in details but its not working

  • esapzai_
    Esapzai (@esapzai_) reported

    @HSBC_UK Any official updates re HSBC stance on Cryptocurrency - your marketing team are pointless, they do not reply to emails and online support do not have a clue? Can you please give me a definite answer so that I pursue thereafter? Thanks.

  • sophvd
    Sophie van Daele (@sophvd) reported

    @HSBC_UK can you please respond to these issues ?

  • daveyboytommo
    Dave Thompson (@daveyboytommo) reported

    @HSBC_UK Thanks Michelle, I'm a little loathe to do that as its a pain then setting up everything that uses the old card again i don't understand why there's nobody i can report this bad practise to, the FCA don't seem interested, I've even contacted BBC watchdog as it's serious issue

  • Calypso23052770
    Calypso (@Calypso23052770) reported

    @HSBC_UK Card and Apple Pay declined, no access to online banking. Thousands of people complain about the same issue online, yet no information on the website? Apparently all services are up and running?

  • marcuus50
    Marc Stewart (@marcuus50) reported

    @HSBC_UK @HSBCUKBusiness @firstdirect why are you only open 10-2 daily? Not good enough for demand. 3 minutes till closing and still in the queue 9 deep outside. Been here 40 minutes at Cramlington. Apparently 1 counter serving. Shopping centre security having to help your staff

  • lexwil1
    lex (@lexwil1) reported

    @McCapedCrusader @HSBC_UK It's such a widespread issue I can't believe they haven't let any of us know, especially considering it's declining cards in real life as well! That's disgusting

  • slp6
    sharon peacock (@slp6) reported

    @HSBC_UK I've just got onto the app with no problems

  • jberrypoetry
    Jenny Berry (@jberrypoetry) reported

    If anyone gets a text asking them to pay extra for their delivery from Royal Mail...IGNORE IT! I fell hook, line & sinker. Fraudsters pretending to be @HSBC_UK and 2 weeks after still can't log in online. HSBC have been brilliant though in sorting the loan took out in my name.