HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Waltham Cross, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent HSBC outage reports came from the following cities: Hatfield, Hertford, Welwyn Garden City, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Mobile App | 15 days ago |
|
Hertford
|
Mobile App | 1 month ago |
|
Welwyn Garden City
|
Login | 1 month ago |
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Borehamwood
|
Login | 1 month ago |
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Woodford Green
|
Mobile App | 2 months ago |
|
Barnet
|
Website | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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SNORKY (@sluicesnorky) reported from Borehamwood, EnglandHere @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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SNORKY (@sluicesnorky) reported from Borehamwood, England@HSBC_UK your customer service over the phone is not something to be desired.
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Dean Risley (@dean_risley) reported from Ware, England@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Nick (@trvynicolas) reported from Epping, England@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Will Cardale (@will432455) reported from Welwyn Garden City, England@HSBC_UK Hello, are your online banking services down at the moment?
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Anna Antoniou (@mammahun) reported from Tottenham, England@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Marius Fanu (@mariusfanu) reported from London Colney, England@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Janine McMahon (@Jardin_Design) reported@HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked
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GOOGZ (@GOOGZYY) reported@HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out
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Joe Langley (@langlineer) reported@HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.
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🆁 (@CapitalR) reportedLast night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳
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bigbananas (@GranthamFlyer) reported@HSBC_UK iPhone app suddenly asking for username and password rather than using Touch ID, has service crashed?
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Michael Morris (@Wontbeforlongx) reported@HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?
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Joe Langley (@langlineer) reported@HSBC_UK I’m a long term customer and I’ll be switching to another bank soon. Your customer service has gone off a cliff. Your phone messages state things can be done online that can’t. Some things only in branch, but can’t get a branch appt for months.
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Simon 'Robertsey' Roberts (@simonro11487527) reported@HSBC_UK thanks for cancelling parts of my ‘Orchard’ account …..after we agreed (via the call centre) you wouldn’t …..I now await the outcome of my complaint (that’ll take over a week to answer…unreal!!) Very disappointed 30Y plus customer!! 🤬
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joanne bridge (@joannebridge10) reported@HSBC_UK NEED HELP URGENTLY NO CONTACT NO. WORKS ON HOLD HOURS FRIENDS DADS BANK ACC EMPTIED HES DEAF AND LOSING WILL TO LIVE WHO CAN HE EMAIL FOR VITAL HELP HE IS VUNERABLE
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Anna (@annacjone5) reported@HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!