Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans, City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Busy Whizzy
(@busy_whizzy) reported
Hi @HSBC_UK am trying to help a relative claim compensation from Ryanair and their form is not accepting the IBAN & SWIFT/BIC combination on their statement. Is it okay to use the IBAN along with the more generic HSBC SWIFT code of HBUKGB4B (which is accepted by Ryanair)?
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Stuart Jones
(@StuartJones) reported
@HSBC_UK Over the last five weeks I have sent three separate letters to your Kendal branch and have not received a single reply. Have Kendal stopped replying to letters or has their quill broken? (PS a quill is a writing tool made from a feather) #HSBC #CustomerService
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Olusegun Remilekun
(@OlusegunRemile1) reported
@HSBC_UK Hello My name is Olusegun Remilekun, I am a clergyman and I am a customer with Gtbank in Nigeria. A friend sent money to me from Barbados since 26th of May 2022. Your bank HSBC was used as the intermediary bank. The money is till pending with your bank. Please why?
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Rachel 💙 🏴
(@WestermanRachel) reported
@ShappiKhorsandi @HSBC_UK I find HSBC online banking a nightmare. Never have any issues with Lloyds
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Simon Mitchell
(@mitchellsx) reported
@priiisssa @HSBC_UK @TROYmagician Same issue here, all my other banking apps work just not HSBC
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Shaparak Khorsandi 🌻💙💛
(@ShappiKhorsandi) reported
Thanks for responding to my dm @HSBC_UK Unfortunately, the guy on number you gave me was from the Basil Fawlty School Of Customer Service and I've come off the phone now, still unable to pay the plumber.
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Kerry
(@hollycolly49) reported
@HSBC_UK Thanks for the reply. Unfortunately her mobility issues prevent her from getting to a branch. There is nowhere with any parking close enough. What is the alternative option please?
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK @EmmaRaducanu Maybe if you spent less time watching the tennis and more time helping your customers we might not have to suffer your disgraceful service. I do like nostalgia but 1970's opening hours after decimating the branch network, realy?
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Leigh TC Events
(@LeighTCEvents) reported
Well Southend may have city status @SouthendCityC but it means nothing to @HSBC_UK There is not one branch in the whole of Southend that has a business counter service! When you are a large town council with a decent income stream,
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Michelle Moffat
(@MichelleCMoffat) reported
@HSBC_UK I’ve been having issues for over a week as the transaction security codes generated by the app are being rejected by the CIIOM website as ‘incorrect’ when paying a new payee. If I try to make payment via the app it just keeps saying ‘something went wrong’ - this needs fixing!