HSBC status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, login and website.
Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Waltham Cross, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at HSBC
HSBC is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent HSBC outage reports came from the following cities: Hatfield, Hertford, Welwyn Garden City, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Mobile App | 27 days ago |
|
Hertford
|
Mobile App | 1 month ago |
|
Welwyn Garden City
|
Login | 2 months ago |
|
Borehamwood
|
Login | 2 months ago |
|
Woodford Green
|
Mobile App | 2 months ago |
|
Barnet
|
Website | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
-
Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
-
Will Cardale (@will432455) reported from Welwyn Garden City, England@HSBC_UK Hello, are your online banking services down at the moment?
-
Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
-
Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
-
Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
-
Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
-
Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
-
Albu Mirela (@AlbuMirela3) reported from Borehamwood, England@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
-
Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
-
Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
-
Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
-
Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
SNORKY (@sluicesnorky) reported from Borehamwood, England@HSBC_UK your customer service over the phone is not something to be desired.
-
Nick (@trvynicolas) reported from Epping, England@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
-
DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
-
Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
-
فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven H (@Sinbad2000) reported@HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?
-
David Monckton (@bugweed28) reported@HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!
-
Brogan (@Brogan_P) reported@HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.
-
Christine Mcgeorge (@ChristineM5051) reported@HSBC_UK Help. Please clarify the terms of an on line bonus savings account
-
Juliet Mulholland 💎 ☘️ (@JewlzMulholland) reportedI’ve just sent a DM @HSBC_UK as been on hold for 20 mins trying to get through to your fraud team and I’m not even a customer. Please can you respond asap
-
matt clark (@codpiece69) reported@HSBC_UK i have a question can someone help? Re a buisness account application
-
bigbananas (@GranthamFlyer) reported@HSBC_UK iPhone app suddenly asking for username and password rather than using Touch ID, has service crashed?
-
Ian (@Jd95975184) reported@HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed
-
Jonathan Bromley (@bromleyj) reported@HSBC_UK extraordinarily poor service and process today and yesterday, wasting over 2 hours of my time to do a simple transaction for which I have to pay a fee. Only redeeming feature: staff member Ben was helpful and thorough. Time for a re-think of my account of 50+ years.
-
John Warren 🇺🇦 (@Sionilo) reported@HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡