Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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zoe denham
(@zozozoom1976) reported
@HSBC_UK @HSBC business account security not updated for 6months and cannot access my account because the security questions incorrect! What if I had been hacked! Such a joke!
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Ben Winstanley
(@Is_Me_Ben) reported
@HSBC_UK Our cards and accounts were frozen last Saturday. We can’t access, move any of our own money - can’t pay bills. After nearly a week of calls to you, we are still none the wiser. If this doesn’t deserve a tweet highlighting extremely poor service, I don’t know what does.
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Kerry Hearsey MBE
(@KerryhearseyMBE) reported
@HSBC_UK I have been trying to contact you for two days with no luck. I am happy to email?!? It is a credit card query can somebody please help!!! You make things very difficult to get assistance
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kul3x
(@kul3x) reported
from
Birmingham, England
@HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!
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Dean khan
(@Deankhan17) reported
@HSBC_UK @futurerust_ Hi, this just happened to me now with your ATM on the Kings Road at 20:20 pm tonight. Can I please have a customer service agent give me the authorisation code which will allow my bank to revert the transaction manually, otherwise I’ll have to wait for up to 7 days!
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Karen Pickering MBE
(@Karen_Pickering) reported
Offered £50 compensation by @HSBC_UK for being on hold to customer services for over an hour. In order to receive it you have to call customer services and go on hold. You couldn’t make this up 🤡🤡🤡🤡
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@AndrewPollock5 @HSBC_UK Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.
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Sammy Mul
(@SammyMul) reported
@HSBC_UK shockingly bad customer service. Spent 2 days on hold to get cut off multiple times, finally speak with a team member, told to go to Branch, wait for another hour and not be provided with the International payment info I need. Told to call again IN BRANCH! Unbelievable
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Richard Leader Music - Leader's American Pie
(@leader_music) reported
My previous account received no correspondence at all, just a cheque for the balance in the post. In the middle of a pandemic when banks were closed. Small biz accounts don't make enough cash for @HSBC_UK so they close them down.
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Scott Aaron
(@ScottAa73128131) reported
Any1 looking for a secure bank account give @HSBC_UK a go, just on the phone for over an hour and they still can’t work out why I can’t access my accounts. If they can’t no way anyone can…#securebanking #absoluterubbish