Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@amylennox_) reported
@HSBC_UK hi, I'm trying to log in to the app but the verification text doesn't send, I've tried for a few days now, I'm worried I'll miss a payment
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George Thompson
(@georgedthompson) reported
@HSBC_UK Why can’t someone just call me? You’ve got my mobile number & I’ve got all our security info written down infront of me as there’s that much I can’t remember it all. How (un)secure is that?
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Kathy Evans
(@Kathy_CEO_CE) reported
I'm honestly broken down in tears with @HSBC_UK 'business' banking right now. Week 5 of being locked out of our charity's business account; badly written, curt emails; post-only procedures for online services during a postal strike; mindbending hours on call centre phonetrees....
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Jeremy Harris SCP
(@jer63) reported
@HSBC_UK trying to contact someone about opening an account for an existing customer.. no one is responding to my chat messages despite being 'seen'.
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ろうあ/Roua
(@roua12tnt) reported
@HSBC_UK Hi there, I'm now applying to open an account with you, but your identification app has a technical issue and I cannot upload my IDs. I tried several times, but it never worked. What should I do? Will somebody contact me or will my application be resumed? thx
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Anna Bird
(@annabirdfr) reported
@Kathy_CEO_CE @simonjduffy @HSBC_UK Yes! I had exactly this a year ago, was locked out for weeks. Terrible service. After a number of unbelievably frustrating issues & hours on hold, we managed to raise the right kind of complaint, got an allocated contact person and finally got a breakthrough. Keep complaining!
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Kathy Evans
(@Kathy_CEO_CE) reported
So @HSBC_UK you just sent me your 'service charge' for our business banking this month - that you've deducted at source while I can even do anything about it. I will be demanding you refund that fee - and any late payment fines I get from our suppliers will all be sent to you too
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Gillie-Anne Johnson
(@storm61381) reported
@HSBC_UK very poor customer service today. Online chat can't help, been on hold for over 30mins on the phone....... leaving a customer of 20plus years with no funds - Fantastic - will definitely be looking for another bank account now!!!! Shocking
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tracey mitchell
(@mitchpink40) reported
@HSBC_UK why is it so impossible to speak or get help from anyone at HSBC? Phone lines too busy, chat can't help, branch can't help, so who can help? Banked with you for 35 years and realising now how utterly useless your systems are. Time for a change! 😡
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Matt Siddall
(@mattsiddall) reported
@HSBC_UK I am wanting to transfer money and pay credit card bill. If not paid due to the banking facility not working interest will be incurred.