Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Simmons
(@dannnysimmons) reported
@HSBC_UK honest to god i feel like driving into a tree talking to your customer service staff, they all come up with different excuses! It takes 30 minutes to get through and it no better off after an hours call. Nearly £150 apparently lost within HSBC, Sort it out.
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North Herts and Stevenage CVS
(@NorthHertsCVS) reported
@HSBC_UK I've been on hold for over an hour and spoken to three people who couldn't help regarding our charities commercial card which has been blocked. On hold again being passed around. This is unacceptable.
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Wizdle
(@yagirlswils) reported
@HSBC_UK please can you help, I’m trying to get in touch via live chat but it won’t put me through to a human. How do I speak to a real person? Card keeps getting declined online but I can’t see any reason for it
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Amy
(@UK_Welshy) reported
@HSBC_UK @SimonAusterfie1 Did you get a resolution to this? I’m having the same issue. Joint account and neither of us can access our accounts!
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Quiet
(@Quietksa) reported
@HSBC_UK Hello, I am in the Kingdom of Saudi Arabia now and I have an account with HSBC and use mobile banking services, but my account was suspended and asked me to contact you, but I cannot call an international number. Can I contact you via Skype and solve my problem
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Amy
(@UK_Welshy) reported
@HSBC_UK @spence1975 Same issue, just getting temporarily unavailable, try again later
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Global Assignments Agency
(@GlobalAssignme1) reported
@HSBC_UK Why is it impossible to set up a new business account? 5 months it has taken, x4 new applications resent, no help, no guidance. No new account. Do you not want new customers? Obviously you don’t follow your own mission statement @HSBC
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Abbie Foster
(@abbiecbutler) reported
@HSBC_UK I’ve received a letter addressed to my home, full correct address but not my name. It’s appears someone may be using my address to successfully obtain a credit card. I called your customer services to be told to disregard it as it’s probably just an error!?
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mark gooding
(@kentmark85) reported
@HSBC_UK What has happened to business internet banking customer service? Couldn't be any less helpful, advised me to get an ex director of my company to sign into my bank account to resolve an issue. Now I'm completely locked out and everytime I call get met with rude/dumb staff
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Rugby Unicorn ✊🏿✊🏾✊🏽✊🏼✊🏻
(@MOMXW) reported
Another day another issue with trying to get to speak to an actual person @HSBC_UK would be great if they hired more staff to deal with queries instead of having me on hold in a bot chat for 2 hours. Great idea to make all those redundancies 🙃