Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (15%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Antoni Bohdanowicz
(@AntBohdanowicz) reported
@HSBC_UK your agents mislead me on more than 3 occasions telling me where they made errors. One time it was that you didn't change my country of residence (I put in my UK address you kept me as based in Hungary), then it was "wait for the primary to go and apply again"
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𝔸𝕟𝕕𝕣𝕖𝕒𝕤🐜
(@andreasmav1) reported
@HSBC_UK also, your 08457 number doesn't work from the new BT WiFi landlines. Shite service beyond comprehension!
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Marie Gilly
(@MarieFogarty17) reported
@HSBC_UK is the app down again, showing no service available since last night
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Duncan Shrubsole
(@duncanshrubsole) reported
Gosh @HSBC_UK your phone "helpline" is truely appalling. I've been on hold now for 2hrs & counting in the last 24 hours. You've cut me off twice & having got thru to an actual person you've just put me on hold again... Still I've only been a customer for 25+yrs. Why bother caring
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Zorro
(@Zorrotwenty) reported
@alpinestudies @HSBC_UK Message 👉 @LordHelp07 For Help ASAP
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Double A Window Cleaning - Window Cleaner
(@DoubleaClean) reported
@HSBC_UK unbelievable that u can’t speak to a uk call centre as overseas just really not helpful, not understanding. Need some help or a new bank? Please help
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Laura Miller
(@clarkie1404) reported
@HSBC_UK I've just had the worst experience this evening. Leaving me with no access to my bank account when I have 2 young children. When I take the long distance to the branch tomorrow full of disappointment in the bank I choose...I will be closing my account.
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Rodney Pettipher
(@rpher) reported
@HSBC_UK How do I restore a forgotten pin for a credit card? Your phone line is permanently busy, and the online banking site says to use the "chat" button which I have never found. Does this chat button exist? Thanks
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Antoni Bohdanowicz
(@AntBohdanowicz) reported
@HSBC_UK I don't understand how my wife with a shorter history got a credit card and I got rejecte. Your people mislead me on more than one occasion. I want you guys to tell me what will you do to fix this for me, and what compensation do I get for you ruining my credit score.
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brookey
(@1brookebond) reported
@HSBC_UK had a bank account for many many years at this bank!!! Been on hold for well over half an hour!!! Then. The woman I got to speak to didn’t understand a work I was saying. Then put the phone down on me!!! Absolutely disgusting!!