HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Waltham Cross, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent HSBC outage reports came from the following cities: Hatfield, Hertford, Welwyn Garden City, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Mobile App | 11 days ago |
|
Hertford
|
Mobile App | 29 days ago |
|
Welwyn Garden City
|
Login | 1 month ago |
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Borehamwood
|
Login | 1 month ago |
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Woodford Green
|
Mobile App | 1 month ago |
|
Barnet
|
Website | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Albu Mirela (@AlbuMirela3) reported from Borehamwood, England@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Chrissy H 🏳️🌈 (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when you’re in need of help
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Baby J (@DisneyDreamer30) reported from Tottenham, England@HSBC_UK Really not appreciating the lack of help from your chat team.
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فرانتشيسكو (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Stanislav Rastvorov (@StanislavRH) reported from Camden Town, EnglandBut instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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SNORKY (@sluicesnorky) reported from Borehamwood, EnglandHere @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Anna Antoniou (@mammahun) reported from Tottenham, England@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chlo Wilks (@ChiaraChloe08) reported@HSBC_UK mobile app not working?
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Toan Hoang (@thoang1000) reported@Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.
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Agata Markiewicz (@AgataMarkiewic1) reported@HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!
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A ******* Nightmare To Live With! (@HexDrone3849) reportedLooks like @HSBC_UK is transphobic as ****.. I would recommend, not using them anymore if you do.. Got an appointment to open another account with less than half the info @HSBC_UK wanted, no problem.. #Transphobia #TransLivesMatter #HSBC
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Distrbution Alpha (@Dist_Alpha) reported@HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?
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Heidi Howarth (@HeidiHowarth5) reported@HSBC_UK It is totally wrong to offer a refund and withdraw monies from our @stripe account when no evidence has been provided by the customer. While this investigation goes on, they have the goods of which they still use! It’s a false claim making it fraudulent.
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Richard Archer (@RArcherDeltra) reported@HSBC_UK why are your servers continuously down on your Hsbc app?
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Tracy B (@TracyB56458659) reported@HSBC_UK error message trying to get global account before I travelled, now loads of fees. Still won’t let me sign up. Why advertise it, when application won’t work?!
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Adam (@Adam45994130) reported@HSBC_UK I am experiencing technical issues with my online banking is there any help you can give me to resolve the problem please?
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Amanda Jill Hunt (@TheBunkerHunt) reported@HSBC_UK How is that I’ve been trying to report a business banking fraud but none of your staff seem able to help me? I’ve spent an hour trying so far and have had enough of being passed from dept to dept and of being left holding on while listening to ghastly ‘music’.