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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Waltham Cross, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AlbuMirela3
    Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • grudelsud
    𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • dean_risley
    Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • StanislavRH
    Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • henriquebacksno
    Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • GuideOfLondon
    Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • vk225
    Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • KingKawika93
    King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • will432455
    Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • tercumanFLB
    فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mandacfc
    Manda 🇵🇸 🍀 (@mandacfc) reported

    @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

  • hezron941
    hezron941 (@hezron941) reported

    @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

  • kyle213187
    Kyle (@kyle213187) reported

    @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

  • kamalchawla
    Kamal Chawla (@kamalchawla) reported

    @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

  • Tom_Read92
    Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported

    @HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

  • siheron
    Simon Heron (@siheron) reported

    @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

  • TonyMcFarlane2
    Tony McFarlane (@TonyMcFarlane2) reported

    @HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.