HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 03/13/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (28%)

    Login (28%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London, Welwyn Garden City, Borehamwood, Woodford Green, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomWelwyn Garden City Login
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App
United KingdomEaling Login
United KingdomCity of London Website

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SantanaCavanau5 Santana Cavanaugh (@SantanaCavanau5) reported

    @geoffreypope @HSBC_UK Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • Beth_Upton Beth Upton (@Beth_Upton) reported

    just tried to access my @HSBC_UK account, for which I need a security code via the mobile app. Thanks to an update the font for the code is now THE SAME COLOUR as the box it is in... so all I can see is a grey box. Help please @HSBC_UK?!

  • FlipRepeat FlipRepeat  (@FlipRepeat) reported

    @sabrina3816 @HSBC_UK Appalling service isn’t it. Exactly the same reason & 2 hours no joy waiting to be connected with the relevant team.

  • sabrina3816 sabrina (@sabrina3816) reported

    @HSBC_UK Hello, No, can I have the direct number for disputes as your customer service team don't know how to successfully transfer the phone to other departments? I've called twice and have been waiting for a total time of 4 hours.

  • SandraKAshmore Sandra Ashmore (@SandraKAshmore) reported

    @HSBC_UK The telephone number for NONE HSBC customers listed on your website (03456 040626) asks me to input my sort code and account details. Clearly as a non-customer I don't have any. I also tried the HSBC customer number listed (03457 404404), and it asks for the same info.

  • dhanuresachin24 Sachin Dhanure (@dhanuresachin24) reported

    @HSBC_UK I have solid suggestions/solutions to improve your poorly performing features and services. I'm a customer with bank. 1. Recent mobile app version is really slow, performance is bad and experience is poor Performance testing and design could have been better

  • KateRei15662202 Kate Reid (@KateRei15662202) reported

    @QTMissL @HSBC_UK I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • KewlairHQ Kewlair (@KewlairHQ) reported

    @HSBC_UK Your iOS app is broken as *****, I am constantly having to go through the hoop jumping bullshit reseting my mums account because the system makes nosense, even after going in and having it done in branch it doesn't work when at home.. it is NOT condusive to old people.

  • fionaa2 fiona a (@fionaa2) reported

    @Silvee19 @HSBC_UK Totally had the same problem myself. Asking for kids to go into branch when it was impossible due to school hours/Covid opening times. There has to be an easier way!

  • Nelli_A Nelli 🚀🖖 (@Nelli_A) reported

    @HSBC_UK Hi I’m unable to create new international Payee and make a transfer, just get ’Service temporarily unavailable’ message. How long will the service be down? Tried first at 12:00. Thanks.