Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (24%)
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Website (11%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hertford |
Mobile App | |
| London |
Login | |
| Welwyn Garden City |
Login | |
| Borehamwood |
Login | |
| Woodford Green |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zeynep Sonmez
(@Zeynepso) reported
@HSBC_UK @HSBC Online agents give wrong instructions to customers. They directed me to the branch twice for a transaction that the branch did not have access to. Working with HSBC is just a waste of time!!!
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Vatsal Parmar
(@vatsal5484) reported
@HSBC_UK Hello Team, I have an account in HSBC UK (Newbury). I am Not able to access my internet banking. I cannot activate my account as my registrated number is deactivated. I returned to my hometown India. Please help me how can I access my account?
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Paul
(@luapnotPaul) reported
@mechanicalrich @ukcag @HSBC_UK Yeh but so is my building but I can still remortgage without a valuation as I am an existing customer
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keith rowell ogle
(@oglekeith) reported
@HSBC_UK @BBCCiN I would be more impressed if I didn’t have to wait 2 hours to speak to someone on the phone.appalling service
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Iain Dooley
(@iainpdooley) reported
Not again... Another day, another @HSBC_UK branch with an out of service cash deposit kiosk. And to make it worse, it's another branch that's removed its traditional counter service. A failure to provide the most basic of banking services is starting to seriously piss me off.
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Simon
(@cyclingatco) reported
@HSBC_UK Hi. How do I remove the hsbc app from my iPhone so I can re-install it on my new phone? I remember last time I did it, I did it wrong and had to call help desk to reset. I don’t want to do this again. There’s nothing obvious on the app. TIA.
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Ten4
(@Ten4_) reported
@thePompeyPope @SarahAnnKennedy @HSBC_UK Didn't ask us👎Following week's closure for improvements to be made, apparently our branch is now a "Digital Services Branch"; nearest one that accepts/ dispenses 💷💷(full service branch) is 18 miles away. Business clients too must be well impressed..NOT😒
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the pompey pope
(@thePompeyPope) reported
@Ten4_ @SarahAnnKennedy @HSBC_UK Dear HSBC. Your complaints procedure, like your Customer Service, is at best lip service,more usually a waste of everyone's time, customer & HSBC's. You settled my complaint 3 years ago by paying £50 into my account, not telling me &closing the complaint without resolution.
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Iain Dooley
(@iainpdooley) reported
I'm two for two at my local @HSBC_UK branches today. Neither branch has a working cash deposit kiosk, one had scrapped its counter service, and the other had a stupidly long queue to be served by a human (remember them?). It might be time to change banks...
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elainesherwood
(@elainesherwood) reported
@HSBC_UK impossible to get through to your non digital team - queued for 90 minutes and a further 40 yesterday and now I’m queuing again. I only want to upgrade my bank account but you’re not making this easy and no one tells you how long the queue is that they put you in.