1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Waltham Cross, England
HSBC

HSBC status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 25% Login (25%)
  • 10% Website (10%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Live Outage Map Near Waltham Cross, England

The most recent HSBC outage reports came from the following cities: City of London, Hatfield, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, and Ealing.

CityProblem TypeReport Time
City of London Mobile App 5 days ago
Hatfield Mobile App 7 days ago
Hertford Mobile App 25 days ago
Welwyn Garden City Login 27 days ago
Borehamwood Login 1 month ago
Woodford Green Mobile App 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AlexKLMan
    Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • 0x013F6DAF2fc89
    thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • SmoothRegulator
    Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ShelbyLoasby
    Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • mariusfanu
    Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • will432455
    Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • michaeljcbrooks
    it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • NBJNiloo
    Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • dean_risley
    Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • Dorothy737
    Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • AleAltomonte
    Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • MurrayAlanLee
    DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ijaen
    Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • sluicesnorky
    SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • vicky141272
    vickywalker (@vicky141272) reported

    @HSBC_UK Business account - error GB -Lon-1266 , I need to pay employee wages.

  • LouiseIlly
    Louise Illingsworth (@LouiseIlly) reported

    @vicky141272 @HSBCUKBusiness @HSBC_UK I’m also unable to access payees or make payments on mobile business banking

  • Joni19707149
    Junaid Saeed (@Joni19707149) reported

    @satyajeetksingh @HSBC_UK It really feels bad how your account is been locked or hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • mesutgul258
    Mesut Gul (@mesutgul258) reported

    Been more than a week and my issue is still not resolved by @HSBC_TR. Even for a simple question I am unable to get an answer and don’t know if there has been a communication with @HSBC_UK. And the worst is I cant get access to the relevant customer reps.

  • Cell6six6
    Cell-666 (@Cell6six6) reported

    @HSBC_UK @chedzovo This error . (GBB-LON-1266)

  • daisydudeck
    Daisydudecker (@daisydudeck) reported

    @HSBC_UK have you got any staff working in your bank? On hold for over 30 minutes, queue of 10 people in branch. Invited to join back of queue, no staff to assist

  • Janusvh
    Janusvh MBE CBE honours etc for no good reason (@Janusvh) reported

    @HSBC_UK any reason why both my premier debit and credit card are both not working in outlets (U.K.) .. simply not recognised by card reader in two shops .. not showing as declined ?

  • OliJacobsAuthor
    Oli Jacobs (@OliJacobsAuthor) reported

    @HSBC_UK Hi there. Just an update: I managed to log on after updating my iPhone to IOS 14.8 but the issue of not opening has returned. Any news of a fix or anything?

  • vicky141272
    vickywalker (@vicky141272) reported

    @HSBCUKBusiness @HSBC_UK trying to make payments and neither desktop or mobile site working, just get’ we are unable to make the payment ?? Any idea when it will be back working ?

  • iliketoplay2013
    jibberjabber (@iliketoplay2013) reported

    @HSBC_UK @SylviaR66233305 Hi - issue still prevails. I’ve not been able to get onto my account now for several weeks. Please can you resolve ASAP