HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 03/27/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (26%)

    Login (26%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, Ealing and City of London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomHertford Mobile App
United KingdomLondon Login
United KingdomWelwyn Garden City Login
United KingdomBorehamwood Login

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • datazuum datazuum (@datazuum) reported

    @HSBC_UK You say you are sorry and then say you will get back ASAP! None of those seem to be at all true! I sent all the details to you last week and nothing! Now I'm expecting to hear some more excuses from you! Sounds typical of your service!

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @HSBC_UK still awaiting a call back from a so called manager. Been 4 days since I can access my bank account. Can’t even withdraw cash. Advice given.. borrow some money from friends.. unbelievable!!

  • JamieRandles1 JayRand (@JamieRandles1) reported

    @PennyBritish @HSBC_UK @kraken I had the same problem last week with nationwide.

  • datazuum datazuum (@datazuum) reported

    NO words can really describe how bad @HSBC_UK @HSBC service and customer experience are! The people who tout that they can do "digital transformation" laughable! Surprised they can spell it! Terrible terrible service!

  • joeflatman Joe Flatman (@joeflatman) reported

    well that was fun [sarcasm]. This thread led @HSBC_UK to reply and look again into my complaint. Their reply just now: our original gaslighting of you was the correct response, we genuinely could not care less. 25 years as a customer clearly means nothing 😑

  • SiggiSverris Siggi Sverris (@SiggiSverris) reported

    @Ticketmaster and @HSBC_UK Either of you has messed up badly. Tickets not refunded at all or a banking glitch?

  • Trinilady28 CT (@Trinilady28) reported

    Is this truly your best @HSBC_UK ? A customer with a 4 month old complaint of money not being reimbursed should just sit around indefinitely for when a manager feels like calling the the customer back. No urgency on your part?

  • MortWeaz Veaz (@MortWeaz) reported

    @PennyBritish @HSBC_UK @kraken didn't have an issue when I did it twice over the last year or so>??

  • boris_nemesis Boris’s Nemesis (@boris_nemesis) reported

    @HSBC_UK Your new banking website is not allowing me to open my invest direct account portfolio.. is it just me or do you have a problem?

  • Moseshightower2 Moseshightower (@Moseshightower2) reported

    @PennyBritish @HSBC_UK @kraken I never had problem with deposits to Kraken fom HSBC UK.