Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Will Cardale
(@will432455) reported
from
Welwyn Garden City, England
@HSBC_UK Hello, are your online banking services down at the moment?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MotivationGinger
(@MotivationGing1) reported
@HSBC_UK Rubbish service. I'm left without food and money until Thursday. Next weekend I will be leaving your bank and transferring to another
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Sarah V🎃
(@saraht39) reported
@HSBC_UK I am with my friend who is 71 and in the USA and this bank told him they cannot help him get access to his account- WHAT A TERRIBLE BANK!!!! He is a Brit and now has no access to his account!!!
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Tracy Monk
(@TracyMonk8) reported
@HSBC_UK locked out of banking app, it wants me to reset the password. Go through the process and it tells me to phone to verify. Been on hold for ages. Can you help?
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Sarah V🎃
(@saraht39) reported
@HSBC_UK @TonyDav41087105 We have spent over 2 hours on this line this am, which I am paying for since he has no $!!! He needs help from someone ASAP!!!!!!!
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𝙏𝙝𝙚 i̶r̶𝙍𝙚𝙡𝙚𝙫𝙖𝙣𝙩
(@1904Irrelevants) reported
£200 to move from the useless @HSBC_UK to @AskNationwide Don’t mind if I do. I did warn you HSBC. Piss poor customer care and appalling online security hurdles to simply shop online. Won’t be coming back in a hurry.
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MP
(@MP49882400) reported
@OctaviaWiseman @HSBC_MX @HSBC_UK Why? How heartless and disgusting! Hope you manage to figure something other than your 93 yo father going to Mexico! But yes, it's a known awful bank... Shame on them! I was looking into it because it's allegedly "international," but ran away after the first reviews.
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JohnBexplorer
(@Johnhellothere) reported
@HSBC_UK Internet access down from last night and again this morning. I have used it for years and its not me its your system really really unhappy
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Friday’s child
(@Fridayschild17) reported
@HSBC_UK when will a member of your customer service respond to my many many requests? More than 2 weeks I can’t make any payments from the app. Your customer service is appalling.
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BlackGal
(@PamineEsther) reported
@HSBC_UK Your customer service is very poor 😖😣😫