HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Waltham Cross, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent HSBC outage reports came from the following cities: Hatfield, Hertford, Welwyn Garden City, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Mobile App | 13 days ago |
|
Hertford
|
Mobile App | 1 month ago |
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Welwyn Garden City
|
Login | 1 month ago |
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Borehamwood
|
Login | 1 month ago |
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Woodford Green
|
Mobile App | 1 month ago |
|
Barnet
|
Website | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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๐๐๐๐๐๐ ๐ฐ๐๐๐๐ ๐ช๐บ (@grudelsud) reported from Islington, England@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Marius Fanu (@mariusfanu) reported from London Colney, England@HSBC_UK the public iOS 16 beta are out. Now is your time to โshineโ, please fix the iOS app to not crash at launch ๐
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Albu Mirela (@AlbuMirela3) reported from Borehamwood, England@HSBC_UK ยฃ20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly ยฃ0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Matt (@MattSav7) reported from Barnet, England@HSBC_UK I have a problem that I need to resolve urgently.
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ูุฑุงูุชุดูุณูู (@tercumanFLB) reported from Islington, England@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in wonโt show up?๐๐คฌ
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King ๐ David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK looks like your call back function is broken
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Baby J (@DisneyDreamer30) reported from Tottenham, England@HSBC_UK Really not appreciating the lack of help from your chat team.
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Chrissy H ๐ณ๏ธโ๐ (@Chris_1987) reported from Camden Town, EnglandHonestly @HSBC_UK are terrible when youโre in need of help
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Fatih รekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Varun Khanna (@vk225) reported from Camden Town, England@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Will Cardale (@will432455) reported from Welwyn Garden City, England@HSBC_UK Hello, are your online banking services down at the moment?
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SNORKY (@sluicesnorky) reported from Borehamwood, England@HSBC_UK your customer service over the phone is not something to be desired.
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Anna Antoniou (@mammahun) reported from Tottenham, England@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK whatโs wrong with your business banking - is it down today?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Warren ๐บ๐ฆ (@Sionilo) reported@HSBC_UK sort out your dreadful phone system, or just try it yourself, itโs ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! ๐ก๐ก๐ก
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Mark (@MorganMF9867) reported@simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.
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Lynn Hamer (@evilbluebird) reported2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account
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Brogan (@Brogan_P) reported@HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.
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Justine Punjwani (@Justinep30) reported@HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!
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Jonathan Bromley (@bromleyj) reported@HSBC_UK Complaint is pointless. I'm just mystified. How can a customer do a large ECHAPS transfer if they can't get to a branch? How can you justify burning 2hrs of a customer's time to do it? Why did I have to wait 15min in branch to see an agent? So many questions, so few answers!
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Suzanne McGowan (@Suzanne36861284) reported@HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office
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Joe Langley (@langlineer) reported@HSBC_UK Iโm a long term customer and Iโll be switching to another bank soon. Your customer service has gone off a cliff. Your phone messages state things can be done online that canโt. Some things only in branch, but canโt get a branch appt for months.
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Nick Cox (@njc235) reported@andyward1964 @HSBC_UK I hope youโre not expecting an answer. The days of good customer service in the UK are long gone my friend.
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Sarah Jones (@jonesy_sa) reportedAn open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.