Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Hertford, Welwyn Garden City, Borehamwood, Woodford Green, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hertford |
Mobile App | |
| London |
Login | |
| Welwyn Garden City |
Login | |
| Borehamwood |
Login |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Will Cardale
(@will432455) reported
from
Welwyn Garden City, England
@HSBC_UK Hello, are your online banking services down at the moment?
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Matt
(@MattSav7) reported
from
Barnet, England
@HSBC_UK I have a problem that I need to resolve urgently.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🌚
(@fanta_no_ice) reported
I've honestly had bruises heal faster than the time it takes to get any customer service response from @HSBC_UK
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK THIRD DAY OF BROKEN HSBC. IMPOSSIBLE TO DO ANY TRANSACTIONS ONLINE OR ON APP NOW. Horrendous Sad Broken Company
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Rachel Martin
(@RachelRachel703) reported
@HSBC_UK I cannot view my future payments or standing orders on online banking a get a message Unable to display your domestic accounts. Tried several devices and a colleague also sees the same error
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Gareth Griffiths
(@garethjgriff) reported
@HSBC_UK Trying to open a savings account. I have been a customer since 1987 but the app tells me I am not a UK tax resident and can't open it. Tried calling you but after holding for 45 minutes, gave up. What am I supposed to do?
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SynthDawg
(@SynthDawg) reported
@robinrimbaud @HSBC I would get out of @HSBC_UK as soon as you can. I was horrified how they handled my wifes issue and seem like you have been through a similar process
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Heather Miller
(@shimmerheather) reported
@HSBC_UK @HowardChin7 I am having the same problem. I used two different browsers. I can’t amend any standing orders until it’s fixed.
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Julia Cassandra
(@JCassandraBooks) reported
@HSBC_UK you really have terrible service, your chat bot won't transfer me to a real person, tells me don't call as it's busy, tried anyway for half an hour. So perhaps move money elsewhere as your service clearly sucks.
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK THIRD DAY OF BROKEN HSBC. IMPOSSIBLE TO DO ANY TRANSACTIONS ONLINE OR ON APP NOW. Horrendous Sad Broken Company
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🌚
(@fanta_no_ice) reported
**** @HSBC_UK and their atrocious customer service
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Steve
(@Badger_a) reported
@SamuelOLUDIM @HSBC_UK Agreed the service can sometimes be down, but the communication and acknowledgement of the issues were frankly shocking. If there are issues, email your customers or put messages on socials. Banking is a 24/7 service, not 12/5.