Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (16%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Carol Gould
(@Karashgould) reported
from
Paddington, England
Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Nick
(@trvynicolas) reported
from
Epping, England
@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Luisa Welch
(@luisawelch) reported
@HSBC_UK you are treating your customers like dirt. What is the point of being premiere, waiting 30 mins on phone, be told you can’t help and then cut off?
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GregoryTKint #SafeEdForAll #RejoinEU
(@GregoryTKint) reported
@HSBC_UK So Live Chat can't help, and phone support don't actually answer calls within this life time, so how does a tech issue with the app gets fixed?
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Jason Canham 💙💛
(@jcanham1986) reported
Been with @HSBC_UK for over 20 years. Think it's time to look elsewhere. Customer service is beyond shocking.
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@MandSBank a perfect example of why you need a UK based support even if @HSBC_UK provide your back office! Just called re replacement card Was like talking to someone in India who was underwater - no joke Person was simply reading a script and gave zero support beyond one...
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Yasmin Elson
(@yasmin_elson) reported
@Barclaycard is there a problem with payments being declined? Luckily I had my @HSBC_UK to get me by. On hold for over an hour now, this is ridiculous.
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Zaid Patel
(@ZaidPatel90) reported
Oh, my days! @HSBC_UK have chosen today, of all days, to block a payment to the SAME supplier after they said they confirmed they have lifted the restriction. WTF is actually wrong with this bank! At least reply @HSBC_UK You're not exactly helping this
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Anne-Marie Silbiger
(@annemariepoet) reported
@HSBC_UK Hello there, I've been waiting for a new bank card since last week. I don't have access to cash. Can someone update me on where it is? Thank you
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lucy
(@lucy59741742) reported
@HSBC_UK I have tried several@occasions this morning to reach someone in customer support about an ongoing complaint, still not able to speak to anyone 45 mins on hold?!?
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Caroline dodgson
(@Cadodgson) reported
@HSBC_UK your online banking app appears to be down despite your status saying all is fine….
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Dr David Mathew
(@DavidMathewJPD) reported
@neilselman147 @HSBC_UK @deathtospinach Well, I take Becky H. H. Spinach's point about the mistake on "25st", but overall that scam looks better than lots of the garbage I receive. They are getting more accurate and are even including our surnames correctly now, which is a worry.