HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 01/11/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (19%)

    Website (19%)

  3. Login (17%)

    Login (17%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: St Albans, City of London, London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shivam_shekhar Shivam Shekhar (@shivam_shekhar) reported

    Unable to login to bank account since weeks now and have been chasing HSBC London over emails. Can someone please assist or provide a means to contact them ? #HSBC @HSBC_UK

  • ColinHinchliffe Col (@ColinHinchliffe) reported

    @HSBC_UK I’ve reached my daily transfer limit but need to send another amount to my solicitor. System won’t let me and call centre staff won’t help despite speaking to them. Absolutely ridiculous.

  • chriswvtr Chris White (@chriswvtr) reported

    So I transferred some money to my daughters account (who obviously lives at the same address) and for some bizarre reason @HSBC_UK have flagged this as unusual and blocked access to my internet banking, now on hold for 15 minutes trying to speak to someone, time I don't have 😡

  • Shinobi_Neil Neil (@Shinobi_Neil) reported

    Hi @HSBC_UK . I've been locked out of digital banking and am trying to reset my secure key. I keep getting a message of "something went wrong". Can you please explain? Are you having service issues today?

  • JasonGHeffron Jason Heffron (@JasonGHeffron) reported

    @HSBC_UK having issues getting through to speak to literally anyone on the phone. Have been a month without online banking due to being told a telephone security number was on the way twice but has never turned up. Please could you assist?

  • ChetanAdhia Chetan Adhia (@ChetanAdhia) reported

    @HSBC_UK hello, my account has been dormant for a while, and I don’t live in UK anymore, and digital pin device is lost. How can I log into my account? I have my customer id, sort code and account no.

  • daz4126 💜 DAZ 💜 (@daz4126) reported

    @HSBC_UK So, it's now been 7 working days and still no pack ... what does it take to get some service??

  • kathrynjwhite KitKat (@kathrynjwhite) reported

    @HSBC_UK I cannot reset my digital secure key password, I go through the process and then I'm told system error please try again later.... I'm not in the UK, online banking is only way I can manage accounts, I cannot make any calls to the UK... Help please

  • deadball3 deadball (@deadball3) reported

    @HSBC_UK can someone please arrange to contact me in relation to a charge back dispute I had raised with Viagogo? Tried unsuccessfully on telephone 7.5 hours on hold over two days, and called in to local branch where customer services rep couldn’t speak to anyone either !

  • AshBradbury1993 Ashley Bradbury (@AshBradbury1993) reported

    hey all at @HSBC_UK, I've got a query to make, I've just been to the Mansfield branch (which was the 1st time in ages since the reduced opening hours and unable to access the bank at weekends) and tried to transfer some funds from my savings account into my main account... (1)