Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans, City of London and London.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Howroyd
(@HowzaDoo) reported
@HSBC_UK what is happening with the online banking? New app is shocking, locked me out and now can't access my accounts! 🤬😡
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Shalz
(@shalz9991) reported
@HSBC_UK hi is there an issue with the app? I can't make a new payment (keeps saying I've been signed out) and I can't generate a log in code to log in on a computer to try that way. It's just a black box without any numbers and sometimes doesn't ask for security credentials!!
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Mike
(@Umiamz) reported
@HSBC_UK I have a constant red dot on the Support button in the mobile app (iOS). This appears to relate to the online chat option, which also shows a red dot. There are no open chats and I have the latest update installed. Any ideas?
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Sall Baker
(@Sall_Baker) reported
@HSBC_UK Youv'e locked me out of both the app and website...I can't chat with you because your brainless tech guys have set that up so it only works if I can log in which I can't. I've already had a disconnected call using relay or in ancient times NGT.
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Janine
(@cdnjanine) reported
@HSBC_UK Not at all helpful - I’m capable of using the Internet. I’ve been to a branch, used chat, visited your website. I’ve done everything suggested and been unable to obtain service. @HSBC and @HSBC_UK have utterly failed. If you didn’t already have my money I’d have washed my hands.
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LogNow.co.za Smart City
(@LogNowSmartCity) reported
@HSBC_UK @Aline73783148 I have the same issue - Have you considered using Google Authenticator to resolve Telephone Banking security number
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Ian Campbell
(@campbell_ic) reported
@HSBC_UK @WhichUK A joke. I spent an hour yesterday on your helpline after trying and failing to make an online purchase. In the process my account was suspended. Security were not there and I was told to ring back today to presumably spend another hour on the phone. Terrible service.
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Richard Hart
(@freakthafunk) reported
@HSBC_UK @WhichUK You're online banking isn't working today - unable to transfer money on the mobile app and generating a code to log in online on my PC just produces a blank... Tried the mobile app chat but it logs me out due to inactivity because no operators are available.....
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Denise F
(@DeniseFot) reported
@HSBC_UK I'm waiting on the line for 20mins now for a totally mundane transaction that I cannot get any assistance from your agents or website. - It is urgent and I am overseas. I need help ASAP
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Helen Ryan
(@hryan1989) reported
@HSBC_UK my mother in law is trying to sort a 3rd party mandate for a vulnerable family member but the branch have decided he doesn’t have mental capacity despite medical professionals saying otherwise. Can you please help me sort this as it’s now causing extra stresses for 1/2