HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 03/10/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Borehamwood, Woodford Green, Ealing, City of London and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Login
United KingdomWoodford Green Mobile App
United KingdomEaling Login
United KingdomCity of London Website
United KingdomSt Albans Mobile App
United KingdomCity of London Mobile App

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • billydanmalonzo Billy Dan S. Malonzo (@billydanmalonzo) reported

    @HSBC_UK need answer, helping a friend,he has a account at HSBC uk, he has a gold card (no credit card at that time yet), just his name and the account number is written on the card, nothing else. how can he dettermine that his money is still there? need help.

  • pkakodkar001 Prashant Kakodkar (@pkakodkar001) reported

    @HSBC_UK Have been trying to contact. On phone for 75 minutes now. The chat assistant not working. Poor service. Poor experience.

  • MoneyLynda lynda money❤️🇪🇺🌙🌿 (@MoneyLynda) reported

    @HSBC_UK Waiting now for 45mins to speak to someone! Anyone ! Crap customer service

  • lovedreadinthis Lovedreadingthis (@lovedreadinthis) reported

    @HSBC_UK error code H55, but how do I contact you?

  • danvincentblake Daniel Vincent Blake (@danvincentblake) reported

    @HSBC_UK why can't i ever get through to your phone service?!? Can someone please tell me the average wait time on the phone before i get through to someone

  • ConorGLawson conor (@ConorGLawson) reported

    Had he most incredible service in @HSBC_UK from Vanisha and Becky today. After Vanisha's advice, I left the branch feeling opptomistic about my finances for probably the first time in my life

  • HelenIbbott Helen Ibbott 💙📸📖 (@HelenIbbott) reported

    << Waited several more minutes, but after being on the phone for an hour, I gave up. Why can’t requests for credit card increases be simplified rather than subjecting customer’s to the torture of dealing with a call centre in Bangalore? I’ve now given up on my request. @HSBC_UK

  • Coffeevolution Coffeevolution (@Coffeevolution) reported

    @HSBC_UK Goodbye HSBC. After years of expensive, unreliable and unbelievably poor service - this has to be my worst banking experience. After 2hrs on hold (phone) whilst simultaneously using the online chats (queue obvs) on two computers - I finally got to a recorded message…now closed.

  • Cumbrian_Carer UK_Carers (@Cumbrian_Carer) reported

    @HSBC_UK What the bloody hell has happened to the appearance of the account page NOW? It's ****ing awful, yet again you have updated things to make them worse 😡😡😡

  • AJVBarlow62 Amanda Winwood (@AJVBarlow62) reported

    @HSBC_UK absolutely appalling telephone service. Waited 40 minutes to try and activate new security device. Then phone wnet dead. #wasteoftime