Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (19%)
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Website (17%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: Ealing, City of London and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Login | |
| City of London |
Website | |
| St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Eddy
(@rutheddy90) reported
@HSBC_UK I’ve been advised there are no alternatives other than waiting 4-8 weeks for a response to my complaint that I was told was being investigated on 17th Nov & to wait 10 working days for a response. I’ve asked for my account to be closed & already have a new one with Virgin!
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Angie Pedley 🧡
(@AngiePedley) reported
@paullewismoney @HSBC_UK My local branch of HSBC was no help anyway. The answer to my pleas for help were either 'do it online' or 'we don't do this it's HQ'. When they started charging small charities £5 a month I switched to a building society
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madeleine s
(@venusonthea4) reported
@HSBC_UK please help. my son has lost his mobile phone with bank card in it. he can't log in to online banking as it requires a digital secure key password generated by the phone he doesn't have. i tried calling but that requires details of the card we don't have. what next?
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Mia Culpa
(@UBSixT) reported
Anyone had dealings with @HSBC_UK... Fecking useless would be my opinion. Bumbling idiots in their so called "customer support" India.
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Natalie McAleavey
(@n_mcaleavey) reported
Hi @HSBC_UK, just wondering if customer service is working today. I am trying to open a new account since a few weeks ago and wanted an update on the application. Thanks!
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Joao Razzini
(@JoaoRazzini) reported
@HSBC_UK I've moved from UK to Brazil and i do not have access to my current account anymore. There is no HSBC branch in Brazil. This is the reason i'm asking an email where i can solve my problem.
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Sarah Attwood
(@Attwood7Sarah) reported
Not sure how @HSBC_UK could make something so complicated..was on the app and decide I wanted to open a savings account…can’t do this on the app so it directs you to the website. Tried to log on to website with secure code generated and for some reason it doesn’t allow me to do
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Abid Ghufran
(@notbeyonddoubt) reported
@HSBC_UK I need to understand why my card was blocked/declined. My money and I cannot spend it?? I have DM'ed Nicole and contacted your support but no explanation provided.
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Christina Lloyd
(@ChrissieLloyd78) reported
@HSBC_UK will I be able to access/log into the banking app when abroad? I know some apps won't allow you to use them when not in the UK. Thank you
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Aidan
(@AiDADJokes) reported
@HSBC_UK I don't have a business account with you. I actually have one with Monzo as i knew their customer service is higher rated. What's the point in the advanced 'rewards' if no one can tell you how to claim/see them?