Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans, City of London, London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Quierin
(@DrQuierin) reported
@HSBC_UK trying to open an account for my child for 3 months now. The most useless customer service and process. Nothing works and repeated promises not kept. Clearly hsbc doesn’t actually want my custom after 20 years of banking relationship. Don’t use this bank.
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Parkin Estates
(@BeachWoolacombe) reported
@countrymousie @HSBC_UK Ditched them in 2017. Company had been with them for years. Business manager was relocated to Exeter! He changed and took almost 12mths to introduce himself. He asked about our bookings - he thought we were a caravan site. Then we were allocated a business manager in Brum.
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Nick Mottram
(@Big_Motch) reported
@HSBC_UK @HSBC I am unable to use the HSBC app, which means I also can't use online banking. Can you help?
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The Makers
(@TheMakersCom) reported
. @HSBC_UK a personal & business cust of 20yrs saddened by the service I’m receiving trying to complete a new business account app. 8 calls, 4 web chats just trying to verify ID. You told me to go to branch and they can’t help. 2 hour round trip. 6 weeks wasted. Please help
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Matt Atkinson 🇪🇺
(@Runner_Akie) reported
So @HSBC_UK said I cant use their switch service to switch accounts and to do it myself, now theyre saying my switching bonus wont be paid because I didnt use the switching service they denied. Absolute fraudsters.
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MissBlueGaming
(@MissBlueGaming1) reported
@HSBC_UK since when do you have the right to REFUSE to let someone spend their money? Someone we know is trying to pay for an extension and your bank are refusing to let the customer move money and pay the company! Saying it’s not right and that the company should pay themselves!
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Martyn Fisher
(@_martyn_fisher) reported
@HSBC_UK have done it again. Tried to close an account. They transferred out more than the balance on the account, created an overdraft, so preventing closure. Guess who has to fix it? Me! And when I do fix it, it will take 5 days to action closure, and 5 days to log a complaint.
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Adam Koszary
(@AdamKoszary) reported
To log into @HSBC_UK online I need to generate a secure key using my app. To log into my app I need to be sent a OTP code by text. The OTP text function has been broken for months.
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georgieporgie
(@ratty_out) reported
@HSBC_UK hi, I’m no longer a customer but would like to find out how much interest we paid on our mortgage after our fixed term expired until we remortgaged - can you help with this? Thanks
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Darren 🗽🎗
(@Darrenskhjones) reported
Terrible service from @HSBC_UK I’ve got at least 10 unanswered emails to one of your Mortgage and protection managers. I need assistance and can’t get any help