HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 02/17/2026 07:00

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • will432455 Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SDemporium Suzy (@SDemporium) reported

    When you're placing a dispute via a form your bank uses and it asks for something you need a screenshot off then proceeds to REFRESH when you're fixing ‘issues’ with the form. The issues? USE OF ******* COMMAS! @HSBC_UK **** YOU

  • djpffc Dan Powell (@djpffc) reported

    @HSBC_UK Hi, having issues adding my card to Apple Pay - keep getting the same error message yet all info is correct? Please advise, thanks!

  • MarkDic55349410 Mark Dickinson (@MarkDic55349410) reported

    @HSBC_UK please return the £150,000 that has been in your bank since 17 August in your capacity as correspondent bank. At least engage with me and tell me when it will be released - this is a joke. @AskNationwide how can it take 10 working days to return the money ?

  • sam_plane Sam Plane (@sam_plane) reported

    @HSBC_UK You then claimed that valuation was an error and provided another one a further 11k less. I’ve spoken to another broker and they mention you often try this tactic on. You’ve wasted a lot of our time, including the broker’s. At this point I’m tempted to change banks. (2/2)

  • rakesh251080 Rakesh Chopra (@rakesh251080) reported

    @HSBC_UK @TakeFive Really disappointed with hsbc, been a customer for over 18 years and been offered a very patchy service. Made an official complaint 1516297 but not very hopeful, will be changing the bank soon.

  • Karrfis Karrfis (@Karrfis) reported

    @HSBC_UK nice that your app crashes, how do i unlock my online banking profile? i dont have access to my digital secure key due to your app not working, im fully locked out my Digital Online Banking service because of this with no way to get back in...

  • thamesweb Roger Cullingham 🇬🇧 (@thamesweb) reported

    @HSBC_UK Because the HSBC app is still broken, I cannot access my accounts either by using the app or through my laptop. This is HUGELY annoying.

  • zoescaman Zoe Scaman (@zoescaman) reported

    @HSBC_UK Today I got to the bank early to do a transfer an hour before the end of day window closed. I waited & waited, no other customers, staff all in the back room chatting, I repeatedly asked but by the time they deigned turned help me, I’d missed the transfer window.

  • HubMubby Mubby_Art_Hub👨🏾‍🎨 (@HubMubby) reported

    @sam_plane @HSBC_UK Same thing happened to me few weeks back someone on here recommend @bywyl he help me recover my locked account In 30mins. His an expert

  • UKFowler Jack Fowler (@UKFowler) reported

    @HSBC_UK this has now happened 5 times. Can you explain, in detail, why it is impossible to become your customer? Please don’t use pandemic-related excuses. An online application form is simple to roll-out and if you choose not to, you should offer another way.