Is HSBC down in Waltham Cross, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (11%)
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Login (11%)
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Transactions (8%)
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Transfer (5%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Ealing, Hendon and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Login | |
| Ealing |
Mobile App | |
| Hendon |
Transactions | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Matt Cartmell
(@MattCartmell) reported
from
Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Liam C Reed
(@ReedyLiam) reported
@HSBC_UK I’ve experienced some of the worst customer service experience in my life today. I’ve rang to follow up on a complaint and both times the person has disappeared on the call after poorly handling the complaint. Colleague overheard in the office and couldn’t believe it.
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Urmi Chanda 🇮🇳
(@URM1) reported
@HSBC_UK Hello, I need some support re. my debit card, and I cannot seem to find any email ID on your website to which I can write to explain my problem. Could you please connect me with someone? Thanks
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Luni
(@luniwenor) reported
@HSBC_UK today a customer support employee who goes by "princess" ended my query without my consent as I was trying to identify a £5 charge I didn't recognize. Their word were, "...basically you are disputing 5.00 only?" What the hell??? Who are they to behave like this?
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Gibraell
(@Teabutwithtitti) reported
@HSBC_UK wtf, why does it take you two weeks to approve a document. This is absolutely disgusting.
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Kirk Mason
(@KirkosOfficial) reported
@HSBC_UK hi I’m trying to pay off my HABC credit card however I’m unable to on the app as I don’t have a current account with yourselves. Wish I knew this before I opened the account. How else can I make a payment? My own bank are unable to help.
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Rob George
(@RobertHGeorge) reported
Been waiting over half an hour for @HSBC_UK to answer the phone at their help line. Is anyone there? They used to answer very quickly.
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Bielsa brought us to the uplands
(@penderel) reported
@HSBC_UK I am already stuck waiting on a call to be answered. I now have more serious concerns about the underlying issue.
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floor-heat
(@FloorHeatuk) reported
@HSBC_UK @HSBC My account has been inhibited for 2 weeks, no information whatsoever! how am I supposed to pay staff, suppliers or even DUTY for container at port. How can a business run with no access to payments!!!
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Shivs
(@Lady_Lue_) reported
@HSBC_UK I’m fully aware how to create one. The option is not present on your website. This has been raised by a few customers on Twitter already and needs looking into. I’m not calling to set one up when the option should be available on online banking. Ain’t nobody got time for that.
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Anthony Sinfield
(@AnthonySinfiel1) reported
@thebiggj @HSBC_UK Having been sent the magic number I too have the mystery error code. The process so far has been painful enough, I don't think I am going to be able to cope with their disinterested incompetence when I attempt the long wait tomorrow. SoS.