HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 12/06/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: City of London, London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AHappyFlower Gill Fraser Lee #vaccinated (@AHappyFlower) reported

    @HSBC_UK Hi, I have a query. My brother banks with you, but lives overseas. He is currently unable to access his account, and it is too expensive for him to try to call. Can he nominate a proxy in this country? Thanks

  • Gilbert11435529 Gilberta (@Gilbert11435529) reported

    .@HSBC_UK you locked me out of my account months ago and still refuse to give me access to my own money that I need to buy a house! Your only solution is to go to Reading, UK to show my ID when borders are closed. The phone number you gave me didn’t help. Please find a solution

  • DizzydozDb Dorothy Bridger (@DizzydozDb) reported

    @HSBC_UK The app isn't working. Telling me to connect to the Internet but my Internet isn't the issue. Have restarted the app and turned the Internet on and off.

  • rachelktobin 𝐑𝐀𝐂𝐇𝐄𝐋 (@rachelktobin) reported

    @HSBC_UK No, I put the phone down after an hour. And your app isn’t working

  • jimniod jimniod (@jimniod) reported

    @HSBC_UK 50 mins on hold with your call-centre so far. Unacceptable service. Totally understand if you have staffing issues. Don't understand why you can't offer a callback service.

  • TURBOREVS TURBOREVS (@TURBOREVS) reported

    @HSBC_UK 20 m8ns on phone and still no answer. All i need is a simple password reset shockingly poor customer service

  • iampesw @iamPESW (@iampesw) reported

    @HSBC_UK I have an account with HSBC and am unable to access my account. I have relocated back to my home country and is too expensive for me to give international call. Is there any way I can reach out to your support and can share relevant details to access my account?thanks

  • ArranH2 Arran H (@ArranH2) reported

    @HSBC_UK balance after bills broken again in the app, says "unavailable" ....feature doesn't seem very stable 😢

  • imperial_salad Cam (@imperial_salad) reported

    @HSBC_UK Hello - 2 weeks ago I used your switching service to switch to HSBC. Since then, apart from 2 messages asking me to re-upload ID (which I have done), I've not heard a peep about it. Can someone please look at my application?

  • NicolaWalsh_ ℕ𝕚𝕔𝕠𝕝𝕒 (@NicolaWalsh_) reported

    @HSBC_UK is ‘balance after bills’ down again on the app?