HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Waltham Cross, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waltham Cross, England
The most recent HSBC outage reports came from the following cities: Hatfield, Hertford, Welwyn Garden City, Borehamwood, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield
|
Mobile App | 19 days ago |
|
Hertford
|
Mobile App | 1 month ago |
|
Welwyn Garden City
|
Login | 1 month ago |
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Borehamwood
|
Login | 2 months ago |
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Woodford Green
|
Mobile App | 2 months ago |
|
Barnet
|
Website | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
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Jools Sampson (@reclaimyourself) reported from Tottenham, England@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Albu Mirela (@AlbuMirela3) reported from Borehamwood, England@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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Ale (@AleAltomonte) reported from East Ham, England@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Stanislav Rastvorov (@StanislavRH) reported from Camden Town, EnglandBut instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Nick (@trvynicolas) reported from Epping, England@HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK what’s wrong with your business banking - is it down today?
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Matt (@MattSav7) reported from Barnet, England@HSBC_UK I have a problem that I need to resolve urgently.
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Marius Fanu (@mariusfanu) reported from East Ham, England@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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SNORKY (@sluicesnorky) reported from Borehamwood, England@HSBC_UK your customer service over the phone is not something to be desired.
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Anna Antoniou (@mammahun) reported from Tottenham, England@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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Dorothy Cohen (@Dorothy737) reported from Barnet, England@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Marius Fanu (@mariusfanu) reported from London Colney, England@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Dean Risley (@dean_risley) reported from Ware, England@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Martín Chamarro (@martinchamarro) reported from Hackney, England@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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TNR PHOTO (@TNRphoto) reported from Enfield Lock, England@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Aled Smith (@AledSmith) reported from Camden Town, England@HSBC_UK are you having a system issue - please admit
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King 👑 David (@KingKawika93) reported from Ilford, EnglandWow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Zooby (@MZH23) reported@AmazonHelp @HSBC_UK cannot make any purchases now on amazon with hsbc card. HSBC say its vendor issue. Amazon say its bank issue. What a joke. Never had this problem into now. Guess I gotta join for another bank.
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Agata Markiewicz (@AgataMarkiewic1) reported@HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!
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Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported@HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?
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lolGriffin (@SwiftMythik) reported@HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good
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Miss.Viktoria.Quinn (@ViktoriaQuinn) reported@adreena_winters @HSBC_UK @StarlingBank They do not discriminate when it comes to charges and taxes though. That’s when the way we earn money is not a problem 🤔
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Daisy Dog (@DaisyDo13132689) reported@HSBC_UK @HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help
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A ******* Nightmare To Live With! (@HexDrone3849) reportedLooks like @HSBC_UK is transphobic as ****.. I would recommend, not using them anymore if you do.. Got an appointment to open another account with less than half the info @HSBC_UK wanted, no problem.. #Transphobia #TransLivesMatter #HSBC
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Phil Bird (@PhilBird19) reported@Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?
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Toan Hoang (@thoang1000) reported@Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.
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bigbananas (@GranthamFlyer) reported@HSBC_UK iPhone app suddenly asking for username and password rather than using Touch ID, has service crashed?