HSBC

Is HSBC down in Waltham Cross, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Waltham Cross, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Waltham Cross, Hertfordshire, England 02/04/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Waltham Cross, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Mobile App
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Waltham Cross, England

Latest outage, problems and issue reports in Waltham Cross and nearby locations:

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DukeOfDaggers Nick Stevenson (@DukeOfDaggers) reported

    @HSBC_UK your mortgage calculator loops! I just wanted to understand my repayments but I went down a fun rabbit hole on your site, link after link after link after link. You might want to look at that while I go compare elsewhere.

  • garystarman66 Gary Starman (@garystarman66) reported

    @HSBC_UK @Lidgettc Just gives a far bigger risk to customers to lose a higher value of money, which can have a knock on effect of inability to pat crucial bills. Recompensation of fraud won't be instant and the onus will be on the customer to prove 🙄

  • matwatkinson mat watkinson (@matwatkinson) reported

    @HSBC_UK trying to resolve an issue while abroad. Apparently only a phone call will do. Held in a queue - this costs me money. I’m told my card’s blocked. No reason why that should be.

  • carolina_lou Caroline Gibson (@carolina_lou) reported

    Apparently “ask your husband to do it” is acceptable customer service advice @HSBC_UK! Thank god us helpless women with men around, hey! Oh, except this was said to my mum and her husband, my dad, passed away 4 months ago!

  • DheerajGarg15 Dheeraj Garg (@DheerajGarg15) reported

    So no one helping me out to open a saving account in @HSBC @HSBC_IN @HSBC_UK like no way no solution even there social media apps facebook , instagram i tried to connect but no revert back Can anyone help me?

  • duffinvestor Duffinvestor (@duffinvestor) reported

    Branch - that needs to be done online Online - please secure message us Secure Message - we can’t help please use chat to connect to agent. Agent - that needs to be done in branch. And round we go…… @HSBC_UK - is there anyone left who knows what’s what.

  • chuzixo ‎چوزہ⁷ 🇵🇸 (@chuzixo) reported

    @HSBC_UK I can’t do it online as my app keeps showing an error when I try to get the code and when I call it asks for another telephone code that I don’t have?

  • cork_caroline Caroline Cork (@cork_caroline) reported

    @HSBC_UK what’s wrong with your online banking website, can’t login and can’t get through to any of your helpline numbers, either closed for the day or 30 mins plus wait

  • kbatey1234 Kathleen Batey (@kbatey1234) reported

    @HSBC_UK you guys literally have the worst customer service ever. moving banks immediately! fraudulent emails all over the place and not one of your customer service team is able to help me.

  • BBay111 B Bay (@BBay111) reported

    @HSBC_UK @MSE_Deals applied for a new credit card,took weeks to approve/send out and now can't setup online banking or use because you still haven't sent out my telephone banking details or pin number. By far the slowest and poorest service I've ever had when applying for a card.