Is HSBC down in Twickenham, Greater London, England?

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The latest reports from users having issues in Twickenham come from postal codes TW1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Twickenham, Greater London, England 07/18/2024 17:30

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (17%)

    Website (17%)

  3. Login (12%)

    Login (12%)

  4. Transactions (5%)

    Transactions (5%)

  5. Withdrawals (%)

    Withdrawals (%)

  6. Transfer (%)

    Transfer (%)

Live Outage Map Near Twickenham, Greater London, England

The most recent HSBC outage reports came from the following cities: Wandsworth, Twickenham, London, Cricklewood, Walton-on-Thames, Feltham, Islington, Hayes, Tower Hamlets, Croydon, Hounslow, Southwark, City of Westminster, Tottenham and Hampstead.

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City Problem Type Report Time
United KingdomWandsworth Mobile App
United KingdomTwickenham Mobile App
United KingdomLondon Transactions
United KingdomCricklewood Transactions
United KingdomWalton-on-Thames Mobile App
United KingdomFeltham Mobile App

Community Discussion

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HSBC Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • kenneth07834 Kenneth07834 (@kenneth07834) reported from Croydon, England

    @HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @HSBC_UK @HSBCUKBusiness no one cares about customer service

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Lambeth, England

    @HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Gunners_Rule Darren Hawkins (@Gunners_Rule) reported

    @HSBC_UK Hi I am currently a beta tester of future iOS releases for Apple until now I’ve not had any problems but I just upgraded to latest which is 15.0 but I can’t open the app it crashes instantly

  • MarkEWest Mark West (@MarkEWest) reported

    Nice to know that @HSBC_UK believe telling a customer a "20 minute wait is expected" and then leaving them on the line for 30 minutes (before they give up) is acceptable. Poor show for an international bank. @HSBC

  • priyamgovil Priyam Govil (@priyamgovil) reported

    @HSBC_UK By when do you expect this to be resolved? And are there any alternative login methods?

  • logsks sumit kumar singh (@logsks) reported

    @HSBC_UK Need help to unlock my account. I made too many wrong login attempts. I am in India so difficult to talk to call center agent as wait time is high.

  • DJS13765202 truth seeker (@DJS13765202) reported

    @HSBC_UK @Stonewallhousin Go woke go broken my account closed !!

  • sunworsh Sun Worshipper 😎 (@sunworsh) reported

    @HSBC_UK we know there's a pandemic and everything but most other business manage to continue and provide decent customer service but third time I have had to call you and each time taken 30, 25 and 30 mins to get answered. Not good enough

  • MichleLi Michele Li (@MichleLi) reported

    @HSBC_UK @kg_beta What if I have a billing payment due in 2w? and I need to wait for the full release? (tried reverting but doesnt work, need help here!!)

  • MarkEWest Mark West (@MarkEWest) reported

    @BaconStephen @HSBC_UK @HSBC Yeah, this "our operators are working from home so response times are longer" - why is that? They're at home, by the phone. How can it take longer?

  • Manoj29634855 MS7 (@Manoj29634855) reported

    @HSBC_UK I tried to log online earlier today, was asked to use the small secure key pad, only to realise battery is dead! Rang customer service to request new one, was told they can't send and to go to my local HSBC store, wtf, seriously awful service

  • saucysaunders1 Lee Saunders (@saucysaunders1) reported

    @HSBC_UK what exactly is going on with your phoneline? My secure key is locked, I apparently have to contact via phone, yet no one is home. This has been happening over the past 6 weeks now and still I'm locked out of internet banking. Please help me!!!