HSBC

Is HSBC down in Twickenham, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Twickenham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Twickenham, Greater London, England 03/29/2024 08:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (13%)

    Website (13%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Twickenham, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wembley, Tower Hamlets, Ealing, City of Westminster, Islington, Fulham, Camden Town, Finsbury Park, Southwark, Earlsfield, Kensington, Croydon, Holborn and Paddington.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomWembley Website
United KingdomTower Hamlets Mobile App
United KingdomEaling Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Twickenham, England

Latest outage, problems and issue reports in Twickenham and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Wojtek98037155 Wojtek (@Wojtek98037155) reported

    @HSBC_UK @WhichUK The worst service ever, never seen anything like this.

  • ntrav99 Travis Newton (@ntrav99) reported

    @HSBC_UK ...progress. Which is pretty standard for any service impacting outage in IT. I understand that things break, my issue is that despite the fact this has left me pretty much unable to do any banking at home for over a week, and the fact that your business model/infrastructure...

  • HowzaDoo Martin Howroyd (@HowzaDoo) reported

    @HSBC_UK online banking down again, what is happening?

  • landofspike Spike Gerrell (@landofspike) reported

    @HSBC_UK You must be aware that your mobile app isn't working. I can't access my account. Your service is not good enough. Sort it out.

  • missyking Michelle King (@missyking) reported

    @HSBC_UK I don't want to reset my password, I want to generate a security code to log onto Internet banking and have the same fault as numerous other customers .. is there a fix for the bug please?

  • cdrider1 Craig (@cdrider1) reported

    @HSBC_UK haven’t been in a branch for years but had to pay in some cash. Terrible experience. No counter service and broken paying in machines. Lots of staff standing around but 15 people in queue and 12 sitting waiting. 1/2

  • ntrav99 Travis Newton (@ntrav99) reported

    @HSBC_UK any idea when you'll be bothered to fix your mobile banking app? It's been crashing on load for over a week now yet there is no update or even basic comms to customers. Can't do any banking unless I'm prepared to phone a call centre. Genuinely appalled!

  • former_fatty Emma Smith (@former_fatty) reported

    @HSBC_UK when I generate a security code on my banking app to log in on a desktop it isn't recognised. I can't log into my banking app either

  • scoobi66 lee (@scoobi66) reported

    @HSBC_UK must have the worst customer service ever. Rude & unhelpful

  • NicoleBoden7 Nicole Boden (@NicoleBoden7) reported

    @HSBC_UK your android App isn't working. The app won't open at all and it makes it impossible to use online banking as you need to generate a security code to use the desktop version. Are you looking to fix this?