Is HSBC down in Thornton Heath, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Login (24%)
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Website (9%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Ealing and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Ealing |
Login | |
| City of London |
Website | |
| Dorking |
Login | |
| Bexleyheath |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Flynn
(@danielcflynn52) reported
@HSBC_UK your boss says customers support closure of high street banks. A total and absolute abdication of Banks social purpose and a confirmation. Their only purpose is profit absolute nothing to do with a responsibility to wider society. We need Community Banks @FishwickDavid
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Lily Mac
(@LilyMackM) reported
@HSBC_UK Please help me get my money back from a scam! I cant wait up to 90 days.
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Jade
(@Jade806509391) reported
@HSBC_UK help! I opened two childrens savings accounts, had the pay in books today, but thought I could view them on my online banking but can't see them?
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melanie || 🇬🇧 in 🇮🇸
(@melaniewithanie) reported
Taking my business away from @HSBC_UK. Can’t transfer my money from the UK to Iceland despite having a working IBAN and when I go in branch to resolve it, I’m waiting ages. Monzo doesn’t have an issue with my IBAN so I’m better off there
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Cynthia Hemley
(@HemleyCynthia) reported
@HSBC_UK HSBC Edgware is truly idiotic. What is the point of a bank where there is no counter service to pay off a credit card statement with cash or with a bank card? I was told to travel 5miles to another branch to do this. If you are thinking of joining HSBC think again
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Pavan Guru
(@rockyguru) reported
@HSBC_UK hi, I’ve recently got a new phone and am getting an error every time I try to add my HSBC card to my new phone for Apple Pay. Is there something additional I need to do? Thank you.
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Hils💙
(@hilsofhove) reported
@HSBC_UK It’s all very well having extra security for payments but this bank makes it impossible to pay an invoice online and now aren’t even using this account apparently.
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🇬🇧Jaecklin 🇯🇲
(@Jaeckline) reported
@HSBC_UK hi, I have tried to set up a paper direct debit since the 3rd January and to date it hasn’t been done! I am so disappointed in this service. How many times do I need to visit Notting Hill branch or call customer services!! 😤
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Steve Dawson
(@steveapd900) reported
@HSBC_UK absolutely crap service again today…no wonder they are so low down customer satisfaction scores: can’t get hold of anyone on the phone, over 3hrs waiting in a queue cut of multiple times, passed from department to department with no resolution!
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Amy Bigland
(@amy_bigland) reported
@HSBC_UK diabolical customer service. Saying they would deal with a complaint within 5 working days weeks ago now. Longest house sale ever due to their incompetence.