Is HSBC down in Colnbrook, Slough, England?
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The latest reports from users having issues in Colnbrook come from postal codes SL3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Colnbrook, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colnbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (47%)
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Transactions (17%)
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Login (16%)
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Website (14%)
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Transfer (6%)
Live Outage Map Near Colnbrook, Slough, England
The most recent HSBC outage reports came from the following cities: London, Watford, Colnbrook, Harrow, Surbiton and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Watford |
Website | |
| London |
Transactions | |
| Colnbrook |
Mobile App | |
| London |
Transactions | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Colnbrook, England
Latest outage, problems and issue reports in Colnbrook and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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HOBS62
(@hobs62) reported
from
Burnham, England
I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Parkin
(@sarahnparkin) reported
🙄 just spent ages on the phone with @HSBC_UK - put me on hold and hung up on me. Got a new phone and my banking app won’t let me deposit cheques - I’ve been through troubleshooting and the online help bot, phoned them etc, blatant refusal to admit anyone else has logged an issue
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Pat England
(@Englanpm) reported
@HSBC_UK I’m getting a something went wrong message when I try to log in to mobile banking with touch I’d
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Chris Cannon
(@Chris_S_Cannon) reported
@HSBC_UK Cant use online banking, cant use the app. Yet your web page says service has no issues.
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Justine Wall
(@Justine_Wall) reported
Wow, @HSBC_UK but your chat line and help are APPALLING.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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FIH001
(@fih001) reported
Just switched from @firstdirect after 29 yrs. Always great customer service but cannot stay with @HSBC_UK owned bank any longer.
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Leïla Bfrt
(@BfrtLeila) reported
@HSBC_UK Dear HSBC, it’s been a couple of months that I keep calling and sending letters to your customer services about my change of postal address. My account has been locked since then and no action has been taken from your side. Can you please help urgently? Many thanks.
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Brokenmech
(@Brokenmech1976) reported
@HSBC_UK is there something wrong with online banking? i am unable to login when entering my secure key code it just spins and doesn't log in?
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DELIVERSHOE
(@DELIVERSHOES) reported
@HSBC_UK Hi I have a query - I'm on 'chat'- got past the bot to a human. But I've been waiting 20 mins and were still@on the question - I want to raise it as a complaint - not the useless service on chat but the actual problem I have with my account. How can I do that by email?
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Chris Cannon
(@Chris_S_Cannon) reported
@HSBC_UK Why is my mobile banking app saying "service unavailable" ?