Hyperoptic outages and service status in Coulsdon, England

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Bromley, Croydon, Epsom, and Southwark.

City	Problem Type	Report Time
Bromley	Internet	2 days ago
Croydon	Internet	22 days ago
Epsom	Internet	28 days ago
Southwark	Wi-fi	29 days ago
Southwark	Internet	29 days ago
Croydon	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 1 minute ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Henry (@erossiniuk) reported 3 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 7 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Dania (@dan_soe) reported 15 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Henry (@erossiniuk) reported 24 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  Helmut Pflueger (@helmutpflueger) reported 37 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Alex (@AlexRM) reported 38 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Henry (@erossiniuk) reported 39 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  • C A S P A R • (@caspararemi) reported 49 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kullanari (@kullafox) reported 2 minutes ago

  @Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .

• 
  Chris Newton (@drchrisnewton) reported 2 minutes ago

  Wi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.

• 
  Tidal Labs (@Tidal_Labs) reported 6 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Andrew Schauerman (@asreds) reported 7 minutes ago

  @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

• 
  Adam Piper (@bitwog) reported 9 minutes ago

  @Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?

• 
  EKO (@EKOcasts) reported 10 minutes ago

  Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

• 
  Tweets AHT (@TweetsAht) reported 11 minutes ago

  @Hyperoptic why has a 14 minute wait time for an agent turned into a 30 minute wait. New customer here and I'm thinking I should cancel my order

• 
  Darren Symons (@DarrenSym) reported 14 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Ryan 🤠 (@Slimothy_James) reported 15 minutes ago

  Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

• 
  Chad West (@ChadWestTweets) reported 17 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid