Hyperoptic outages and service status in Coulsdon, England

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, and Croydon.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
Southwark	Internet	10 days ago
Croydon	Total Blackout	11 days ago
Croydon	E-mail	21 days ago
Southwark	Wi-fi	21 days ago
Southwark	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  • C A S P A R • (@caspararemi) reported 5 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

• 
  Alex (@AlexRM) reported 10 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 11 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Helmut Pflueger (@helmutpflueger) reported 17 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Henry (@erossiniuk) reported 21 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Henry (@erossiniuk) reported 24 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 41 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Dania (@dan_soe) reported 52 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Henry (@erossiniuk) reported 55 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex 🌐 (@ajr_codes) reported 2 minutes ago

  Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

• 
  Marisa Peek (@TheOneMarisa) reported 3 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  John Younghusband (@nenamewilldo) reported 4 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

• 
  Tia (@justforumrah) reported 4 minutes ago

  @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

• 
  Andrea Robinson (@printsandjam) reported 7 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  ᴄᴍ. (@charliemensah) reported 8 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  sad jester (@noopdles) reported 12 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  RR (@Conquistadur) reported 17 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Di Kong (@dikong87) reported 20 minutes ago

  @Hyperoptic my internet is down. I’m in SE3 area in London.

• 
  AbPMet (@AbPMet) reported 20 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm