Hyperoptic outages and service status in Coulsdon, England

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Croydon, and Bromley.

City	Problem Type	Report Time
Southwark	Internet	2 days ago
Croydon	Wi-fi	13 days ago
Croydon	Internet	17 days ago
Southwark	Internet	18 days ago
Southwark	Internet	23 days ago
Southwark	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Henry (@erossiniuk) reported 7 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 11 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Henry (@erossiniuk) reported 23 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Dania (@dan_soe) reported 30 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Henry (@erossiniuk) reported 40 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  Helmut Pflueger (@helmutpflueger) reported 41 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 44 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Alex (@AlexRM) reported 52 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  • C A S P A R • (@caspararemi) reported 57 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M. (@mariucha77) reported 1 minute ago

  @jamsmcp @Hyperoptic Imagine 11 days without service!!

• 
  EKO (@EKOcasts) reported 4 minutes ago

  @heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days 😭😭

• 
  Kazza (@Kazza1144) reported 5 minutes ago

  Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!

• 
  Olutayo Ojaokomo (@olutayo79) reported 6 minutes ago

  @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

• 
  Jonathan Sacerdoti (@jonsac) reported 7 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  Mart Murphy (@martmurphy22) reported 7 minutes ago

  @Sudonte_ Awful. Moved from #hyperoptic and absolutely dismal from @skybroadband and @skytv via their puck streaming which only works half the time. Can't wait to change.

• 
  Moose ⚜️ (@TheMexicanMoose) reported 8 minutes ago

  Friends who understand broadband, why ******** do companies ONLY offer asymmetric speeds with their fibre deals? I’d love to get @Hyperoptic but they don’t cover the property I’ll be hopefully moving to, I’m looking at options but most of them are pretty bleak…

• 
  Milo (@MrRoflWaffles) reported 9 minutes ago

  hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

• 
  Carolina (@caro_SpecialOne) reported 11 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Neil (@NRManc) reported 11 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints