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Hyperoptic Outage Report in Coulsdon, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, and Croydon.

CityProblem TypeReport Time
Southwark Internet 16 hours ago
Southwark Total Blackout 17 hours ago
Southwark Internet 3 days ago
Croydon Wi-fi 7 days ago
Croydon Internet 14 days ago
Croydon Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • AlexRM
    Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

  • helmutpflueger
    Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • caspararemi
    • C A S P A R • (@caspararemi) reported from Lambeth, England

    @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • metaboy1212
    MBoy (@metaboy1212) reported

    @Hyperoptic How do I find out what time the engineer is coming tomorrow ? AM PM ? Your communication with customer is really really bad, I need to take time off to let him in

  • darkfox127guild
    The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Please can you fix my Internet before I take legal action? Three days without Internet and multiple stories from your customer support. No ETA on any fix and a compete lack of transparency. This is affecting hundreds of paying customers. DM Me.

  • Urkkming
    UrMing (@Urkkming) reported

    @HyperopticCS @Hyperoptic Why is London SE1's net in loss all the time? It's been happening since yesterday until this morning! The network Loss is very unstable, please reply to me as soon as possible.

  • CraigEmmery
    craig emmery (@CraigEmmery) reported

    @Hyperoptic what a ******* dreadful service 3 different story’s no one knows what’s going on! £38 a month for crap. Should have stuck with sky

  • allen_ems
    Emily Allen (@allen_ems) reported

    @HyperopticCS @Hyperoptic do you have any updates on the so far all day outage in the CM3 area? No notifications or fix times have been shared - thanks!

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @metaboy1212 @Hyperoptic We are sad to hear you will be so long without the service. :( As you have an open complaint ticket for the visit, please feel free to request updates on it. Our customer relations specialist will everything on its end to find the earliest available date for you.

  • BLKMimiLDN
    BLKMimiLDN (@BLKMimiLDN) reported

    Slow 👏🏾 for the @Hyperoptic operative in the mini van who nearly ran into the back of me on old kent Rd GB++MVK Wasn't enough that the road is icy, you wanted 2 fiddle on whatever you had in your 🤚🏾 rather than being aware of what was going on around you like the red lights &🏍

  • Dannn0401
    Dan (@Dannn0401) reported

    @DJKSaunders @Hyperoptic That's nice. I'm currently getting 950 down but only 52 up with virgin media. Do they offer packages with higher upload ?

  • melanieteff
    Melanie Teff (@melanieteff) reported

    @Hyperoptic How about a Christmas gift of fixing your service when it goes down?! Waiting more than a week now in E1 for Hyperoptic to fix its outage. All the Hyperoptic customers in our building in Whitechapel are without any internet service now- v disappointed with your customer service

  • NinaWri40629028
    Nina Wright (@NinaWri40629028) reported

    @Hyperoptic need urgent assistance. On hold for 15 mins. No phone or WiFi service. Please call.