Hyperoptic service status in Coulsdon, England

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (69%)
• Wi-fi (15%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, and Croydon.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
Southwark	Total Blackout	1 day ago
Southwark	Internet	4 days ago
Croydon	Wi-fi	8 days ago
Croydon	Internet	15 days ago
Croydon	Internet	15 days ago

Community Discussion

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Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Denis O'Regan (@TheDenisORegan) reported 2 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  Henry (@erossiniuk) reported 16 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  Denis O'Regan (@TheDenisORegan) reported 18 minutes ago from Hammersmith, England

  @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

• 
  Henry (@erossiniuk) reported 18 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Henry (@erossiniuk) reported 26 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 38 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  • C A S P A R • (@caspararemi) reported 39 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

• 
  Alex (@AlexRM) reported 40 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Denis O'Regan (@TheDenisORegan) reported 43 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  Helmut Pflueger (@helmutpflueger) reported 49 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  WhyIsItBuzzing (@BuzzingWhy) reported 57 minutes ago from Richmond, England

  Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 57 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Denis O'Regan (@TheDenisORegan) reported 60 minutes ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Goodchild (@amygoodchild) reported 2 minutes ago

  My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

• 
  Yoganshi Bhatt (@yoganshib) reported 3 minutes ago

  @Hyperoptic My wifi is down and I can’t log into my account. Can anyone help?!

• 
  🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported 4 minutes ago

  @RebeccaAliceEFC @AskPS_UK @HyperopticCS I'm having same issue, also with Hyperoptic, got speeds of 400mb upload and download, yet ps5 says connection time out when trying to connect psn server and software update won't happen. I want this sorted PS UK!

• 
  deerezzd (@deerezzd) reported 4 minutes ago

  @HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me

• 
  City (@The_Greal_Deal) reported 5 minutes ago

  @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

• 
  Lee B (@mr_w_snapper) reported 6 minutes ago

  @Hyperoptic your engineers have been round drilling holes in my building and now I have a water leak in the wall where the holes have been drilled. Please help.

• 
  Virtual Hunterston (@Hunterston_UK) reported 7 minutes ago

  @Hyperoptic Suggestion, you should offer a free 0800 number for customers to call you if there is a fault in service

• 
  Singspiel (@Singspiel) reported 7 minutes ago

  @Hyperoptic @HyperopticCS - can you tell us when M15 4JP will be up and running again??? Service has had a number of outages recently - concerning as we all start to wfh again

• 
  Emrah #Trabzonspor (@Piskopat54Yazar) reported 9 minutes ago

  @HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.

• 
  Mrkipling (@Mrkipli09851274) reported 12 minutes ago

  @Lite5h4dow @HyperopticCS @Hyperoptic maybe your network card can't handle that speed, hillbilly.