Hyperoptic outages and service status in Coulsdon, England

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Croydon, and Bromley.

City	Problem Type	Report Time
Southwark	Internet	17 hours ago
Southwark	Internet	3 days ago
Croydon	Wi-fi	14 days ago
Croydon	Internet	19 days ago
Southwark	Internet	19 days ago
Southwark	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 10 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 15 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  • C A S P A R • (@caspararemi) reported 22 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

• 
  Henry (@erossiniuk) reported 24 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Henry (@erossiniuk) reported 29 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  Henry (@erossiniuk) reported 33 minutes ago from Wandsworth, England

  @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

• 
  Dania (@dan_soe) reported 41 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Alex (@AlexRM) reported 42 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Helmut Pflueger (@helmutpflueger) reported 51 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 4 minutes ago

  How has @Hyperoptic told me I'm second in the queue for them only to keep me on hold for 20 mins. First day of service and theres no internet lol.... looks like ill be finding another provider

• 
  Moose ⚜️ (@TheMexicanMoose) reported 4 minutes ago

  Friends who understand broadband, why ******** do companies ONLY offer asymmetric speeds with their fibre deals? I’d love to get @Hyperoptic but they don’t cover the property I’ll be hopefully moving to, I’m looking at options but most of them are pretty bleak…

• 
  Dan Anderson (@FourthStreetDan) reported 5 minutes ago

  @TomThornhill_2 @Hyperoptic My connection is back. I’m call it at 1:42:26 and no response. New customer service record for me. Good luck :)

• 
  J4 (@JARVANHIMSELF) reported 8 minutes ago

  @Hyperoptic internet down since 1:00am in Barking ??????

• 
  Matt Newman (@M_Newman10) reported 13 minutes ago

  Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

• 
  neil gorringe (@hopper70) reported 14 minutes ago

  @gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service

• 
  Mo (@iPazooki) reported 14 minutes ago

  Think twice before signing with @Hyperoptic . Unresponsive customer support and zero respect for clients. When moving home, they charge full termination fees even if THEY can’t provide service at your new address. Terrible experience. Stay away! 🚫 #Broadband #Hyperoptic

• 
  Dan🥷 (@_DanJbh) reported 15 minutes ago

  @elliviant £20 hyperoptic, 1gb up and down

• 
  Unnat (@unnat_619) reported 21 minutes ago

  Customer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic

• 
  Tan Linh (@JustWinston149) reported 21 minutes ago

  @Hyperoptic cant wait to cancel my contract with hyperoptic, useless internet provider