Hyperoptic Outage Report in Coulsdon, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Coulsdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Coulsdon, England
The most recent Hyperoptic outage reports came from the following cities: Croydon, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 2 days ago |
|
Croydon
|
Internet | 9 days ago |
|
Croydon
|
Internet | 9 days ago |
|
Croydon
|
Internet | 15 days ago |
|
Croydon
|
Internet | 16 days ago |
|
Southwark
|
Internet | 27 days ago |
Community Discussion
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Hyperoptic Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@Sam_3006) reported@Hyperoptic My support ticket hasn’t received a single reply for weeks… it’s so long ago I can’t even find the confirmation email in my email bin. Have already DM’d
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Lukesh Aute (@lukeshaute) reported@Hyperoptic I am on 150mbps plan and I don’t even get half of what I am paying for. My work is getting impacted. Raised ticket CS0517650 weeks ago but there is hardly any response. Tried calling and waited for 20mins…no one’s picking. Pathetic service.
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Aaisha Dadral (@AaishaDadral) reported@Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers
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Muhammad Shahmeer Baloch (@ez_meerr) reported@Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!
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Lukesh Aute (@lukeshaute) reported@Hyperoptic I have already done with basic troubleshooting and is not helping much. The slow speed is impacting my work and is not acceptable.
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Observer (@Observenow999) reported@Hyperoptic Is there a network outage in North Greenwich, London ? My internet has not been working for the last 1 hour
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tom harvey (@tharv) reported@Hyperoptic @virginmedia Even if I still under contract to broken Virgin?
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Sameer Siddiqui #TaxTheRich (@SenatorSameer) reportedHyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.
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Sarah Clarke (@sarahkathryncl) reported@Hyperoptic Is the music and infuriating message intentional so customers put the phone down?
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Sarah Clarke (@sarahkathryncl) reported@Hyperoptic "We're currently experiencing higher than usual call volumes. We appreciate your patience as we work to assist you as quickly as possible." EVERY. 30. SECONDS. For over an hour. To try and fix YOUR error. Joke.