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Hyperoptic

Hyperoptic outages and service status in Coulsdon, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Coulsdon, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 31, 11:45 PM GMT+1.
  • 83% Internet (83%)
  • 17% Wi-fi (17%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Coulsdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 4: Problems at Hyperoptic

Hyperoptic is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coulsdon, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Croydon, and Bromley.

CityProblem TypeReport Time
Southwark Internet 4 days ago
Southwark Internet 7 days ago
Croydon Wi-fi 18 days ago
Croydon Internet 22 days ago
Southwark Internet 22 days ago
Southwark Internet 28 days ago

Nearby cities with recent reports

Southwark

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • erossiniuk
    Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?

  • dan_soe
    Dania (@dan_soe) reported from Worcester Park, England

    Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

  • AlexRM
    Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • helmutpflueger
    Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • erossiniuk
    Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • erossiniuk
    Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

  • caspararemi
    • C A S P A R • (@caspararemi) reported from Lambeth, England

    @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _DanJbh
    Dan🥷 (@_DanJbh) reported

    @elliviant £20 hyperoptic, 1gb up and down

  • ___g_a_g_a
    mayhem in my veins 🇵🇸 (@___g_a_g_a) reported

    @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

  • Iijo__9
    JO (@Iijo__9) reported

    @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

  • BoabyBimmer
    BoabyBimmer (@BoabyBimmer) reported

    @Hyperoptic so internet down for hours - what’s the update??

  • ezan955
    Emerson (@ezan955) reported

    @ZONEofTECH @Hyperoptic They've deactivated their X. They don't answer the phone, they don't reply to emails. They're completely rubbish. My Internet is down since last night.

  • Hasimivan02
    Hasim (@Hasimivan02) reported

    @Hyperoptic FIX IT

  • AMCApe2000
    Tinku (@AMCApe2000) reported

    @Hyperoptic has to be the WORST customer service ever! Changed my provider last month, and they still chasing me for a bill, even though they called me last month and said I owe nothing. Their customer service keep cutting me off!!! Disgraceful

  • joyjppercival
    Jean-Paul Percival (@joyjppercival) reported

    @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

  • beau_belle7
    Char_B (@beau_belle7) reported

    @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!

  • Inadvertantview
    Metal Nana (@Inadvertantview) reported

    @1Nicdar Like you, I don't qualify. I stopped buying dental insurance after I needed an implant that after insurance still cost 10k about 5 years ago. Never again. Same with vision care and I'm hyperoptic. This is the first year I let the health insurance lapse. I guess we shall see.