Nationwide status: access issues and outage reports

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Streatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Streatham, England

The most recent Nationwide outage reports came from the following cities: London, and City of Westminster.

City	Problem Type	Report Time
London	Login	2 days ago
City of Westminster	Mobile App	13 days ago
City of Westminster	Login	28 days ago
Wandsworth	Login	2 months ago
London	Login	2 months ago
London	Website	2 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

• 
  Dmitri Old (@DmitriusOld) reported 3 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  It's me, John (@johnrahers) reported 17 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Vanessa Welham (@VanessaWelham1) reported 20 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  It's me, John (@johnrahers) reported 24 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Dmitri Old (@DmitriusOld) reported 29 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 37 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Ingrid Marsh (@IngridMarsh_) reported 60 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Sparky2504) reported 2 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 3 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Jordan (@JordanPostingX) reported 6 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Alyson Leitch (@Geordiesbird) reported 7 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 10 minutes ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  Garfies (@Garfies) reported 11 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Miguel Santos (@migsantox) reported 12 minutes ago

  @billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods

• 
  Wayne Robertson (@2024Wayne) reported 17 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Shelly Lopezespejo (@chelllopez) reported 19 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

• 
  Jordan (@JordanPostingX) reported 20 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.