Is Nationwide down in Streatham, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Streatham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (26%)
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Login (20%)
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Transactions (15%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Streatham, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, Waltham Forest, City of Westminster, London, Hackney and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chappy
(@chhappy) reported
@AskNationwide Hi. Just to check, are BACS payments being affected by the current issues (so, incoming wages for example), or is it only other types of transaction which are out of action? Thanks.
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KLB
(@lifeasiknowit_3) reported
@einefather @Daniel_R_P @AskNationwide I’m literally lost for words I’ve cried most of the day imagine not getting any access to your own wages. I’ve had to turn heating off and not have any lights on as I cannot top up and my daughter needs the emergency credit to charge her machines that basically keep her alive :(
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Jack Clarke
(@JackClarke1596) reported
@AskNationwide My cat is at the vets at the moment needing treatment and I need to pay upfront. I CAN’T pay up front because of YOUR PROBLEMS and so my cat cannot have the surgery needed - this is INCREDIBLY DISTRESSING. Please advise urgently when this will be resolved.
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Sean Oshea
(@SeanOsh39835068) reported
@AskNationwide @lucii_90 Why is your colleague Taj saying you have no timescale on resolving this issue of the payments are now being processed? Also…for the last time…Incoming oayments? Outgoing payments? Or both?!!!!!!
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Lee
(@Lee865505) reported
. @AskNationwide went down today meaning no transfers. It’s amazing the amount of people that don’t have any money put to one side!
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Threnodial_boy.
(@ThrenodialBoy) reported
@Playtime8978 @AskNationwide All of the "Terribly sorry, awfully unusual, Soon as possible" .. Etc Obviously don't help me whatsoever, we try and plan for the unforseen but #NATIONWIDE losing my money!?
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NoHope.
(@NoHopeRL) reported
@AskNationwide are you guys sleeping or what??? what sort of error takes more than 12 hours to ‘urgently’ resolve?
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warren haines
(@twitsmithy) reported
@AskNationwide You're have been trying to fix it urgently all day! We still have no knowledge of what the problem is or any indication of when it will be fixed.
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Rochelle Williams
(@RochelleEbonyy) reported
Why is @AskNationwide just ghosting us all though 2 days before Christmas Eve. Not exactly "The best possible service", the least they could do is keep us updated.
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C
(@C_Chrltn) reported
@AskNationwide Nationwide members currently cannot access funds received or pay essential bills but you tweet about it 12 hours later, close your phone lines and don't provide any kind of satisfactory timescale or response?