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Nationwide

Nationwide status: access issues and outage reports

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Streatham, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • The most recent signal from this area was received Aug 25, 6:10 PM GMT+1.
  • 100% Website (100%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Streatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Streatham, England

The most recent Nationwide outage reports came from the following cities: Mitcham, London, and City of Westminster.

CityProblem TypeReport Time
Mitcham Website 1 day ago
London Website 19 days ago
London Website 23 days ago
City of Westminster Website 29 days ago
London Website 1 month ago
London Mobile App 2 months ago

Nearby cities with recent reports

Mitcham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • johnny_0789
    johnny (@johnny_0789) reported

    @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

  • alexbirch1992
    Alex Birch (@alexbirch1992) reported

    @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

  • SmallSchool_KS2
    Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported

    @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

  • Neilcol19002790
    Neil cole (@Neilcol19002790) reported

    @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

  • MarkWil66911411
    Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported

    @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

  • WbaSteve
    steve WBA (@WbaSteve) reported

    @AskNationwide tried the chat on the app is bloody awful

  • HelloPurgatory
    Hello Purgatory (@HelloPurgatory) reported

    Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

  • LucasTerzino
    Luke Terzino 🪐 (@LucasTerzino) reported

    @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

  • PhilSirr
    Philip Sirr (@PhilSirr) reported

    @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage