Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Streatham, including 0 direct reports.
- The most common problems reported in this area mention Website and Mobile App.
- The most recent signal from this area was received Jul 28, 7:56 PM GMT+1.
- Website (67%)
- Mobile App (33%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Streatham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Streatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Nationwide
Nationwide is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Streatham, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, and London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Website | 3 days ago |
|
London
|
Website | 15 days ago |
|
London
|
Mobile App | 28 days ago |
|
London
|
Login | 1 month ago |
|
City of Westminster
|
Mobile App | 1 month ago |
|
City of Westminster
|
Login | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Nationwide Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Clitheroe (@NickClitheroe) reportedHey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported@AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening
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Jason Crane (@1975crane) reported@AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all
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Gooner Kev (@KevKumbaya) reported@AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app
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Carl Lamb 🐑 (@carllamby2010) reported@AskNationwide Still not working payments not going through
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.
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😈 Angry Goblin ن (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍