Is Nationwide down in Stepney, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stepney, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Nationwide
Nationwide is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Transactions (21%)
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Website (20%)
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Login (13%)
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Withdrawals (5%)
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Transfer (4%)
Live Outage Map Near Stepney, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Holborn, Hendon, Mitcham, Bromley, Borehamwood, Ilford, Islington, Croydon, Edgware, Wembley, Enfield Town, Loughton, Bexleyheath and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Holborn |
Mobile App | |
| Hendon |
Mobile App | |
| Mitcham |
Transactions | |
| London |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide He ignored me, I doubt you can help. I'll be back on here with a full chapter and verse of what it means to be a customer of Nationwide Building Society if, and when, the horror of being one has come to an end.
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Karl Newton Sports Photography
(@kwn_photouk) reported
@AskNationwide I have already lodged a complaint with yourselves via telephone which has rendered no response in resolving this issue
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Iris McDowall
(@McdowallIris) reported
@AskNationwide Please check out any NI NEWS BROADCAST or any NI Electricity Suppliers website - this is a major impact on household in NI hit by the Energy Crisis! Thousands of households affected by you not accepting the vouchers redeemable at Post Offices into bank accounts!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Birmingham, England
@AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!
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Karl Newton Sports Photography
(@kwn_photouk) reported
from
Solihull, England
@AskNationwide When will I be able to fully access my accounts in my app again ?
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Alex Cunningham MP
(@ACunninghamMP) reported
Deeply disappointed that @AskNationwide are to open the Stockton branch just three days a week. I thought they were different to the big banks with a paticular focus on customer service. Sadly no more.
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🌂
(@zekhundred) reported
@AskNationwide nobody gaf fix ur app its not working
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Tracy Lindsay
(@TracyEL40) reported
@The_JamesJordan Nationwide building society @AskNationwide Been a customer for years. Always really helpful. Can manage account on line but still have pass books for children.
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Simon Willars
(@swurra) reported
@AskNationwide disgusted with switch service debarkle. Taken 7 weeks to sort - I’m at fault due to failed switch initially- now they renege on incentive payment of £200 - shall be closing all accounts as a result
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Kcim67 🏴🏴🏴
(@Kcim67) reported
@AskNationwide I get that, I'm worried that the payment has been made but not the order? As it was a guest account (no login details or email) I have no way of checking?