Nationwide

Is Nationwide down in Stepney, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stepney, Greater London, England 05/11/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Dagenham, Enfield Town, Wood Green, Orpington, Golders Green, Wembley, Barking, Lewisham, Newham, Tottenham, Bermondsey, Tower Hamlets and Poplar.

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City Problem Type Report Time
United KingdomCricklewood Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomDagenham Transactions
United KingdomEnfield Town Mobile App
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ktjohnson_x KJ (@ktjohnson_x) reported

    @AskNationwide Hi, my mortgage. I really need to speak to someone today as the website is no help for my query. Could someone call me please?

  • Deborah09683127 Deborah Eaton (@Deborah09683127) reported

    @AskNationwide trying to sort Flexplus travel ins. Can’t get through and amended and paid for age upgrade in line.was sent email for login to read policy and now doesn’t recognise my login! Can’t sign in and getting fed uo!

  • cefasox36 Caro (@cefasox36) reported

    @AskNationwide Applied for a visa debit chargeback via docusign over 8 weeks ago and I've heard nothing. Really disappointed that I'm having to chase this. Can you help me please?

  • brokenpinocchio Richard Lewis (@brokenpinocchio) reported

    @AskNationwide Special Investigations Department closed 1½hrs early? So I can't unblock whatever restrictions have been put on my card. Perhaps I should look for better customer service elsewhere.

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Craig ignorance of the law knows no bounds! #disablehatecrime! I have supplied your ref no so that you can access on your systems my data & my DSAR made on your systems! Sarah danielle & anya have terminated the provision of service several times today already get my no from your

  • flint_richard Richard Flint (@flint_richard) reported

    @AskNationwide Horrendous service - a complaint with no follow up after 2 weeks . Terrible and you have chased

  • Loftconversion Dunstan Phillips (@Loftconversion) reported

    @AskNationwide I want to switch my HSBC current account to my Nationwide online. Where do I go to fill in the Switch Guarantee form. It's been a month now and I have not figured it out. Before I throw in the towel can someone help me?

  • robertgreen35 rob green (@robertgreen35) reported

    @AskNationwide for@some reason my card has stopped working. What do I need to do?

  • flint_richard Richard Flint (@flint_richard) reported

    @AskNationwide Still not good enough - I want to raise attention to other customers of inadequate service

  • thefatbasset 🐕ChrisH (@thefatbasset) reported

    @AskNationwide I have spent half an hour on your line trying to access the money I've trusted to you. I want my money, why the hell are you preventing me from it?