Nationwide status: access issues and outage reports

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Orpington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orpington, England

The most recent Nationwide outage reports came from the following cities: Orpington, and Mitcham.

City	Problem Type	Report Time
Orpington	Mobile App	2 hours ago
Mitcham	Website	3 hours ago
Poplar	Mobile App	3 months ago
Dartford	Transactions	4 months ago
Croydon	Transactions	5 months ago
Newham	Login	5 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

• 
  Craig Spencer (@craigspencer1) reported 2 minutes ago from Stratford, England

  @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

• 
  Ingrid Marsh (@IngridMarsh_) reported 5 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  angela💙💚🌈💐La! (@andersonsangela) reported 11 minutes ago from Bromley, England

  Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

• 
  Julian Budd (@redmanjules) reported 14 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Michael (@MichaelLeHarvey) reported 19 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Angel (@dragonsangel01) reported 26 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

• 
  Hannah Moyne (@hannah_moyne) reported 34 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  It's me, John (@johnrahers) reported 34 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Sy Howard (@Syhoward1974) reported 34 minutes ago from Grays, England

  @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

• 
  Richard Lingard (@RichardPLingard) reported 39 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Brogan 🐝 (@SandysBitxh_) reported 47 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Nikki Thomas (@bunnies6675) reported 49 minutes ago from Sevenoaks, England

  @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

• 
  Vanessa Welham (@VanessaWelham1) reported 49 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  It's me, John (@johnrahers) reported 55 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Lisa Joyce (@lisajoyce33) reported 57 minutes ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 4 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

• 
  Kate (@katelallyx) reported 5 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  Rita B🍀🇺🇸🇬🇧 (@RitaBFranc) reported 5 minutes ago

  @StandWCrypto_UK All UK crypto holders should debank their banks & building societies. @AskNationwide are terrible. Apart from their crypto hate, they also have ridiculous restrictions on moving your money to & from your account.

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 9 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Julie Carr (@mrscarrj) reported 10 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  D (@BFJD32) reported 12 minutes ago

  Is there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide

• 
  kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported 12 minutes ago

  @LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 20 minutes ago

  @AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.

• 
  Chelle (@ChelleChipato) reported 22 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  pecunious (@Pecunious365) reported 24 minutes ago

  @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!