Nationwide

Is Nationwide down in Purley, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Purley, Greater London, England 12/15/2024 08:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Mobile App (26%)

    Mobile App (26%)

  3. Transfer (23%)

    Transfer (23%)

  4. Website (12%)

    Website (12%)

  5. Login (11%)

    Login (11%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, Mitcham, Southwark, London, Hounslow and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Transactions
United KingdomMitcham Transactions
United KingdomSouthwark Website
United KingdomLondon Website
United KingdomLondon Transfer
United KingdomHounslow Mobile App

Community Discussion

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Nationwide Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleDurrans Danielle Durrans 🌈♿🌹🧡 (@DanielleDurrans) reported

    @AskNationwide have the systems gone down or are you recognising I need to stop spending and being the sensible one ?

  • DonaSeagrave Dona Seagrave 💙💙 (@DonaSeagrave) reported

    @AskNationwide when will the problem be fixed I have until 10pm to pay my asda order otherwise it will be cancelled and I cant get to shops as I'm working up until Christmas eve and there's no more deliveries. And I need my wages cleared

  • scottbcomedyuk Scott Bennett - Great Scott! - Tour 2022 (@scottbcomedyuk) reported

    @AskNationwide when are you going to resolve this issue with payments? Senders won’t be around soon to resend payments, this isn’t great service. Money will be delayed when people need it.

  • DannyWebber87 The one the only (@DannyWebber87) reported

    @AskNationwide you have told us what we cannot access but not why ? someone must have an idea how long this will take to sort? you have few branches and most of them all close by lunch time so it’s not like I can get into a branch can you please give us a bit more info please

  • Roxysfootbitch Roxys ***** Foot ***** (@Roxysfootbitch) reported

    @AskNationwide someone sent me money this morning. Will this appear in my account once the issue is resolved?

  • BeechNigel Nigel Beech (@BeechNigel) reported

    @AskNationwide hello my company cannot pay salary into Nationwide bank account? keeps failing, can you help please

  • D3ADS0ULZZ souls (@D3ADS0ULZZ) reported

    @AskNationwide @NGONIE__ How long will it take to fix

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide this is absolutely ridiculous. Payments have been down for hours. I need access to funds I sent to PayPal by 4pm.

  • joyfull123 joy ball (@joyfull123) reported

    @AskNationwide u don’t reply so how come u say u r here to help 7 days a week lol

  • KellyRN_ Kelly Garrett (@KellyRN_) reported

    3 days of shopping left before Christmas and @AskNationwide seem to think it’s ok not to tel us there’s an issue with sending and receiving money until AFTER we have done it?!