Is Nationwide down in Purley, Greater London, England?
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The latest reports from users having issues in Purley come from postal codes CR8.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Transactions (21%)
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Website (21%)
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Login (12%)
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Transfer (5%)
Live Outage Map Near Purley, Greater London, England
The most recent Nationwide outage reports came from the following cities: Bromley, London, Croydon, Lewisham, Southwark, Purley, Brentford and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Transactions | |
| London |
Website | |
| Croydon |
Website | |
| Lewisham |
Mobile App | |
| Southwark |
Mobile App | |
| Purley |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Smiffy 🇬🇧🌞🇺🇸🌞🇬🇧
(@S_miffy) reported
@AskNationwide Hello my wages are not showing up in my account? Is there a problem?
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Paul
(@Paul96626327) reported
@mrjay1506 @AskNationwide U need any advice mate happy to give to you. They can't keep lying and getting away with it. They must not lie and say there isn't an error when there is. They must immediately inform of delayed payment's and not lie to us and say there's no error
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Scott stevens
(@Fartohot666) reported
@AskNationwide @applemanc22 Really you have been saying all night there is no issue now your saying there is
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Charlie
(@CbBrudenell) reported
@ArtiPat81001097 @AskNationwide So there is an issue? Because other members of staff have been saying there is no issue and it is normal to go in anytime from midnight to 6am.
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jessica cassin
(@j_cassin12) reported
@AskNationwide @Paul96626327 Are you mad there’s hundreds of customers without money what an absolute farce .. sort it out THERES A PAYMENTS IN ISSUE !!!
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John O'Toole
(@john26285) reported
@Paul96626327 @Ohholycow @AskNationwide Have they admitted there’s an error ?
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide Any ! I haven’t been paid as my wages have yet to arrive in my account- yet your team say no issues with BACs payments - so@just wondering what my charges will be
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charlotte
(@charlotteLR87) reported
@AskNationwide seems to be yet another problem with payments.. my wages still not showing. What’s going on!!??
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Lynsey*Morris
(@LynseyMMorris) reported
@AskNationwide @ArtiPat81001097 Maybe you could tell Kyle and his robotic replies then who is STILL insisting there is no issue! zero trust in you as a building society and I as well as many others are moving my money and closing account!
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Sophia
(@sophiadavis92) reported
@AskNationwide where is my money. Is normally in by 1.30am. Very angry as I have bills to pay and a food shop that needs to be paid by 6am. And you have left me with no money. Nationwide are having too many problems at the moment and clearly it is time to change bank