Nationwide

Is Nationwide down in Purley, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Purley, Greater London, England 09/07/2024 19:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (18%)

    Website (18%)

  4. Transfer (10%)

    Transfer (10%)

  5. Login (7%)

    Login (7%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Purley, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Bexleyheath, Southwark, Mitcham, Wandsworth, Purley and Croydon.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomBexleyheath Website
United KingdomLondon Mobile App
United KingdomSouthwark Mobile App
United KingdomLondon Transactions

Community Discussion

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Nationwide Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyHourJordan Jordan (@HappyHourJordan) reported

    @AskNationwide you literally have one job ffs… now you’ve got one less customer 🤡

  • Tibot1986 Tibot (@Tibot1986) reported

    @AskNationwide any update on when the payments issue will be sorted rather than 'payments are in a queue' which I've been hearing for the past two days? Any timescale at all would be helpful. I would very much like to get paid this side of Christmas but right now I'm skeptical

  • TwitTwockBTC Mickey Flynn (@TwitTwockBTC) reported

    @AskNationwide any effing chance you can sort yourselves out. Been wait to both send and received payments since yesterday and it’s still down. Absolute joke that this is happening and for so long just before Christmas

  • James95374108 James (@James95374108) reported

    @AskNationwide FIX YOUR ONLINE BANKING FOR GOD SAKE

  • will_hartshorn Will Hartshorn (@will_hartshorn) reported from Hardwicke, England

    @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

  • emjanerx emly 🧚🏼 (@emjanerx) reported

    @AskNationwide @ewoodmusic @AskNationwide if you ‘don’t have an exact time’ give us an estimate? I seriously doubt your tech team are too incompetent to know how long issues like this take to resolve? Today? Tomorrow? This week? This month?

  • chrisonut84 Chris Connor (@chrisonut84) reported

    @AskNationwide how long till this payment issue is over, I managed to get an Xbox series x and still yet to receive a notice of purchase due to your account issue, seriously considering switching in new year if I miss out!

  • prettyclapped GG (@prettyclapped) reported

    @AskNationwide I’m sorry but this is an absolute joke now. I have things I need to pay for. How long till the issue is resolved ?

  • tubbsytiger73 suzanne mary tubb (@tubbsytiger73) reported

    @AskNationwide Hi I received a new debit card yesterday but its not working I can't use it in any shops or withdraw money from an atm.Please help

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide @DailyMailUK maybe you can find out whats actually happening as we arent been told facts here and it's been going on all day causing a lot of people a lot of problems