Is Nationwide down in Purley, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (27%)
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Website (16%)
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Login (9%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Orpington, Lewisham, Bermondsey, Redhill, Southwark, Brentford, Croydon, Streatham, Bromley, Purley and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Orpington |
Mobile App | |
| London |
Transactions | |
| Lewisham |
Website | |
| London |
Mobile App | |
| London |
Transactions |
Community Discussion
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Nationwide Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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SamanthaCKidd
(@ChicandSparkle1) reported
@AskNationwide Never in the 6 years we have been with you have they ever been delayed at all. Always in at 0015 hours. I don’t believe for a second that there isn’t any problems. I do hope my bills get paid, my food order gets paid and I can get fuel at 0600 for my child’s hospital apt !
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.
(@howryabud) reported
@AskNationwide Hopefully so I can then withdraw all my money and get a different bank asap, way too many problems recently
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Bonnie ✨👑
(@bonmichelle_) reported
@AskNationwide @CaraWilliams09 Definitely another issue again, 2nd week in a row it’s been late 🥱
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Cara Willams
(@CaraWilliams09) reported
@Amanda_Vincent7 @AskNationwide To be fair it’s not your money if it’s a credit card - why didn’t you use a debit card lovely?! They can charge whatever they want for you to access credit - cash is like a loan
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MikeyMoo
(@Mikeyvex81) reported
@ChicandSparkle1 @nixynoo82 @AskNationwide Never had an issue. Has always been in right after midnight but today is odd. There's a problem obviously
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Simone
(@simone1032) reported
@lousei4 @AskNationwide Please please tell me you aren’t having problems again. I need my money today it’s my sons birthday!!!
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angel
(@astroangelxo) reported
@Claire11152715 @AskNationwide Their system is definitely down again, but instead of just holding their hands up, apologising and admitting it they are trying to play it off to everyone. Terrible service, at least be direct with those using it!
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Lynsey*Morris
(@LynseyMMorris) reported
@AskNationwide what a joke yet again your systems clearly can’t cope with mass payments @financialombuds something has to be done. No honesty when clearly an issue
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🌛🦋 MissNixynix🦋🌜
(@nixynoo82) reported
@AskNationwide It's never been 6am. Ever! Never ever been this late until recently. Very poor service for nearly 2022!
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Natasha Warren
(@NatashaWarren_) reported
@ChicandSparkle1 @AskNationwide I am the same I have been due to be paid from university and my payment has still not went in but everyone else in my course has been paid I think there must be an issue as this is usually paid to me by 0010/0015