Is Nationwide down in Mayfair, Greater London, England?
Problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Mayfair, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Nationwide
Nationwide is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (30%)
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Login (25%)
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Transactions (11%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Mayfair, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest, Hackney, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Login | ||
| Login | ||
| Mobile App | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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AntD
(@Anthondo1970) reported
@AskNationwide help my app is stuck at talking to Nationwide. What should I do?
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Jeremie Amoroso
(@Jeremie0492) reported
@AskNationwide how can I get a file download of all of my transactions on my account? Who do I need to get in touch with to access this? Many thanks 🙏🏼
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Ben
(@Ben10701844) reported
@AskNationwide Do I get a new bank card as soon as I reach 18 as none of the gambling sites are working with the card
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide No, every time I tweet I explain it to a new person. 32 people so far. I need an exec. You never help...you aren't even the person I spoke to 3 mins ago!
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Your fav really said...
(@_ItsTitch) reported
WTF is all this? And **** you @AskNationwide for making an already stressful situation more stressful.
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Venom6848
(@Ven0m6848) reported
@dragonspunk11 @AskNationwide Typo error “So you’ve contradicted yourself that male breasts are the same as female breasts”🤔
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide I only have the mortgage ref. They REFUSE to give me the complaint ref. You will now tell me (as you have 18 times already) that without the ref you can't access secure information. This is my catch 22 life!!!
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide It's not the queue it's that no one knows how to help when you get through. I don't believe you don't understand me. I have been clear. If you even read my messages you must understand. You are just reading from the same script as the rest. Shame on you Sherrie
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had an account with you for over 30yrs. I’m finding it difficult to reconcile this ad for English football which visually shows only Scotland, with continuing being a customer.
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had various accounts with you for over 30yrs & I’m struggling to reconcile this ad for English football which visually shows only a distorted BBC Weather-esque Scotland, with continuing being a customer. You really need to rethink your ad policy, &/or hire another agency.