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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 1 outage signal in the last 24 hours around Catford, including 1 direct report.
  • The most common problems reported in this area mention Mobile App and Login.
  • The most recent signal from this area was received Jun 19, 6:47 PM GMT+1.
  • 67% Mobile App (67%)
  • 33% Login (33%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Catford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Catford, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, and Poplar.

CityProblem TypeReport Time
City of Westminster Mobile App 2 hours ago
City of Westminster Login 15 days ago
Poplar Mobile App 16 days ago
City of London Transfer 2 months ago
City of London Website 2 months ago
City of London Website 3 months ago

Nearby cities with recent reports

City of Westminster

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • dragonsangel01
    Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wileast
    will east (@wileast) reported

    @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

  • craig13mcc
    Magic Cram Crock (@craig13mcc) reported

    @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

  • Sparky2504
    Chris (@Sparky2504) reported

    Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

  • SECUREUK2025
    SECURE UK (mark coyle) (@SECUREUK2025) reported

    @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

  • willyamhobbs
    william (@willyamhobbs) reported

    @MattyCanPic @AskNationwide I am also having this problem

  • Alpha2007D
    Dáireo (@Alpha2007D) reported

    Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

  • Elle2London
    𝐃𝐈𝐃𝐈 (@Elle2London) reported

    I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

  • IAmMrA
    JA (@IAmMrA) reported

    @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

  • Josiry71
    Josie Bishop (@Josiry71) reported

    @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service