Is Nationwide down in Catford, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Catford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Nationwide
Nationwide is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (28%)
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Website (27%)
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Transactions (7%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near Catford, Greater London, England
The most recent Nationwide outage reports came from the following cities: Swanley, Worcester Park, London, Poplar, Waltham Forest, City of London, Islington, City of Westminster and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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anntwacky
(@oaptobe) reported
@AskNationwide hi I have sent a message on Facebook messenger I need some assistance but am in Canada and cannot phone. Cards not working I hope you can help thanks
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Adam Beaton
(@AdamBeaton9) reported
@AskNationwide hi. I've been trying to pay for my dads road tax with his debit card but when I get to the verification by land line point, it doesn't call the home phone for the one time pass code. Help!
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Georgia Handley
(@Harriet76958875) reported
@AskNationwide There’s no point as you always blame us or some other issue. Had enough. It’s my money and I should be able to access it. It’s 2022 not 1822. I’m complaining to the ombudsman this time. You are leaving me unsafe and abandoned abroad. It’s disgusting.
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Georgia Handley
(@Harriet76958875) reported
@AskNationwide anyone else having same issues with this excuse of a bank? Card not working, chip and pin not working. Cash machine not working. Always blame the customer. Sick of them. Moving banks when home.
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Dom Jenx
(@domjenx) reported
@AskNationwide Customer Service Training idea: There seems to be an ingrained sense of annoyance if an elderly customer has a family member on the line when calling CS to resolve a blocked card overseas.
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Gill Kortum (Currie) 🇪🇺 💙
(@gillcurrie) reported
@AskNationwide Thanks Marcus, but we have already been doing that. The problem is that we keep being promised the paperwork by a certain day which then passes. This has happened several times in the past month
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Vicky Tolliday
(@VickyTolliday) reported
Awful customer service from @AskNationwide - trying to get a mortgage valuation since March. Rang to chase again & told they can’t help me, can’t escalate & have to wait until 8th June! Iv been a customer for 20 years!!!
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🕯️Sheri 🇺🇦
(@LuciferNetfliix) reported
@AskNationwide good morning, you app is having a technical problem, is there any update on when this will be resolved. Its not my phone as that is working fine as I have done all the necessary resolves and the app is still having tech probs and wont open. Kind regards.
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VillainC
(@SmoggyLondon) reported
@AskNationwide @wesstreeting please read this thread. Im trying to help one of your constituents. Feel free to DM to telephone me.
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VillainC
(@SmoggyLondon) reported
@AskNationwide Thats why Im trying to go via the non disclosure of their PIN, or access to their entire account. Theyre nearly 90 and disabled. Getting to a branch isnt an option.