Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Catford, including 0 direct reports.
- The most common problems reported in this area mention Website, Transactions, and Transfer.
- Website (50%)
- Transactions (25%)
- Transfer (25%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Catford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Catford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Catford, England
The most recent Nationwide outage reports came from the following cities: City of London, Croydon, Newham, Tower Hamlets, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Transfer | 19 days ago |
|
City of London
|
Website | 22 days ago |
|
City of London
|
Website | 27 days ago |
|
Croydon
|
Transactions | 29 days ago |
|
Newham
|
Login | 1 month ago |
|
Tower Hamlets
|
Mobile App | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
-
Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
-
Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
-
angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
-
Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
-
Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
-
It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Teddy. C Youg (@TeddyYoug64898) reported@AskNationwide. I still can’t believe how I was treated as a disabled man , by your bereavement team . Absolutely disgusting service.
-
cni (@Claire11152715) reported@AskNationwide hi app is down when will this be fixed please ?
-
@LW89Pics (@LW89pics) reportedWell done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.
-
Sophie (@SophieMHorton) reported@AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?
-
can (@KJWXXX) reported@AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times
-
Gemma Corfield (@Iloveholly) reported@AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account
-
Chartman69 (@WhatFuckwittery) reported@AskNationwide customer service ? Absolute joke ! 🤬
-
Roy Beecham 🏴🇬🇧🇺🇸 (@roy_beecham) reported@AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬
-
Sheridan Birtwistle (@twwooer) reported@AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts
-
Paul Bottomley (@paulomcfc) reported@AskNationwide is there a problem with your app? Everytime I try to add money to my revolut account the connection to Nationwide says sorry something seems to have gone wrong