Nationwide

Is Nationwide down in Catford, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Catford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Catford, Greater London, England 05/11/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Catford, Greater London, England

The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Dagenham, Wood Green, Orpington, Golders Green, Wembley, Barking, Lewisham, Newham, Tottenham, Bermondsey, Tower Hamlets, Poplar and Southwark.

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City Problem Type Report Time
United KingdomCricklewood Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomDagenham Transactions
United KingdomLondon Login
United KingdomWood Green Transactions

Community Discussion

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Nationwide Issues Reports Near Catford, England

Latest outage, problems and issue reports in Catford and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • w33063794 w (@w33063794) reported

    @AskNationwide It even came up on the app regarding issues and to try again later so clearly you just weren't informed as I and many others had the same issue thanks anyway but rather than claiming there's no issue try not commenting on something clearly above your pay grade as you always lie

  • Pottsghostsigns Annette Francis (@Pottsghostsigns) reported

    @AskNationwide Thanks for coming back to me Phil, I tried your chat line and because they couldn't identify me, would not help. Can you message your direct line please? I would add that my name is on the account...

  • Lovelylisa09 Lisa (@Lovelylisa09) reported

    @AskNationwide hi there. How do I find my customer number for my account? Thanks

  • paulsteenalbo Albo 💛🖤 (@paulsteenalbo) reported

    @AskNationwide Hi I’ve done all this already. Nobody in the team that is dealing with it are there as they’ve all gone home. Nothing can be done till tomorrow. Which doesn’t exactly help me now as you have taken everything in my account for some unknown reason

  • adamjb68 Adam Bargery (@adamjb68) reported

    @AskNationwide I have changed banks to Nationwide and I find the app is not as good as other banks ie no transaction notifications. the log in process for the pc is old fashioned as well as the need for a card reader. When are you going to catch up with the others?

  • 1937wrb mynameis🪂🌏🌸🍺☀️✈️ (@1937wrb) reported

    After great service with @firstdirect being with them for 17yrs it's a shame that we are thinking about switching to @AskNationwide as they offer a bundled account that will save us money.

  • Lovelylisa09 Lisa (@Lovelylisa09) reported

    @AskNationwide Yeah but I can’t log in as it’s asking for my customer number. But I have no idea where to find it

  • TriciaHPH Tricia Urquhart (@TriciaHPH) reported

    @AskNationwide So you are offering new customers 5% on their current account whilst there has been no increase in the 0.5% rate on your 'Loyalty' saver despite all the BoE interest rate hikes - which you are passing on to mortgage customer immediately! How is that treating customers fairly?

  • w33063794 w (@w33063794) reported

    @KeighleyWest @AskNationwide They will try claim there was no issue yet plenty of people with the same issue so there was clearly an app issue which they soon got round to fixing as it's all working again now but this seems to now be a regular occurrence with nationwide

  • robertotoole Assoc. Professor Robert O'Toole NTF (@robertotoole) reported

    Hello @AskNationwide I'll be going on an expedition in Southern Africa soon, using my Nationwide CC as I always have in the past. Except that it's now unusable for this kind of travelling. I will not have access to my phone or online banking, so can't do your security process.