O2 outages and service status in Surrey, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Surrey, including 1 direct report.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received May 27, 9:42 AM GMT+1.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Surrey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, England
The most recent O2 outage reports came from the following cities: Epsom, Mitcham, Croydon, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Phone | 13 hours ago |
|
Mitcham
|
Internet | 1 month ago |
|
Croydon
|
Wi-fi | 1 month ago |
|
Kingston upon Thames
|
Internet | 1 month ago |
|
Kingston upon Thames
|
Wi-fi | 2 months ago |
|
Guildford
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Daniel Smith (@Scampboi) reported from Croydon, England@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Iain (@iainkernaghan) reported from Redhill, England@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, EnglandHi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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✈️ B (@_beckid) reported from Croydon, England@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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logan (@loganwicke) reported from Lambeth, England@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Dave McGuane (@DaveMcGuane) reported from Croydon, England@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jefaz (@Jethrotoolio) reported@MikeLeach1980 @O2 @ad_moran4 I second this. I paid to get out of my contact to move back to EE it was so bad.
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Chris Connor (@DjChrisConnor) reported@dayvales @O2 Had this since December Dave,and O2 just give me the same old spin everytime. I’m currently looking for a better network in my area so I can leave asap. Shocking service
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kt (@katieh1015) reported@O2 I really need help from someone at o2 who knows what’s going on. I opened a contract with the promise from staff in-store that if I called up HQ after purchasing the phone I would get 20% off my airtime by joining it with my partner from the same household.
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Simon Gibson (@SimonGibson1508) reported@o2 why is your app so s?£t it never works!!!
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Pam Holmes (@pammieh2003) reported@O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!
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Thomas Herd 🇬🇧🏴 (@herd_thomas) reported@O2 - Account locked. Still waiting on someone contacting me about my o2 account being locked. Time to give up on this poor service and speak to the shop I purchased my phone from.
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 What phone are you using? Most phones from the last 5+ years support eSIMs! If yours does, you could be set up in under 2 minutes — no store visit, no paperwork, no SIM tray needed.
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIM now. If yours doesn't, it might be time for an upgrade — and when you do, we've got you covered in 190+ countries
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Eliza Vezen (@elizavezen) reported@O2 Hi, zero bars and no internet or connection anywhere between W2 4RJ all the way to E2 9PA. The website says masts are down, been a few hours already, any update?
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Samantha♥️ (@XxSammie_89xX) reported@O2 who thought it was a good idea to do maintenance work to the network for 10 days!! No signal, no data, are you reimbursing our contracts for 10 days seeing as we are paying for a service we cant even get for a week and a half!???