O2 outages and service status in Surrey, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Sep 5, 12:26 PM GMT+1.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Surrey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, England
The most recent O2 outage reports came from the following cities: Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Phone | 7 days ago |
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Teddington
|
Phone | 3 months ago |
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Cranleigh
|
Internet | 3 months ago |
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Cranleigh
|
Phone | 3 months ago |
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Redhill
|
Phone | 3 months ago |
|
Croydon
|
Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Chris Gledhill (@cgledhill) reported from Whyteleafe, England@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, EnglandHey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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iyren (@Silverlink_) reported from Croydon, England@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Tessa Dowling (@SimplytheTess) reported from Croydon, England@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Shani (@shanianderson_) reported from Lambeth, England@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Matilde Wittrup 👩🏼💻🏳️🌈😀 (@WittrupMatilde) reported from Lambeth, England@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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iyren (@Silverlink_) reported from Crawley, EnglandI get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Bev Muir (@ellajack1) reported from Croydon, England@O2 I cant get through to customer services and its urgent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kath Moonlight (@kath_moonlight) reported@O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Leanne (@Leanne07Leanne) reported@O2 hello, for 2 weeks now signal and 4g has hardly been working in Southport. My battery is drained within 5 hours because 4g is trying to find the network to connect. This is happening to a few people. Are there any works in progress? Thanks
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TJ (@teejwxm) reported@O2 Every one in my workplace is having issues.
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Country lad (@lurcher_king) reported@O2 what is going with your phone signal right now? It’s the worst it’s been for me in the 11 years I’ve been with you. Constant drop outs, ****** internet services won’t go above 2 bars. I’m paying over 100 pound a month for this garbage phone service. Somerset based no signal
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Fred (@Frankplayuke) reported@O2 What a ***** up!! Order new phone and they try to deliver 100 mls away, spent 2 hours on phone and they attempt redelivery only for it to end up 100 mls away again at the same destinatio. This has taken a week to sort and still no new phone, hence to say I've now cancelled said new phone and now looking at new new phone provider, By the way this is not a knee jerk reaction, months of poor signal and network have been part of my decision to leave, the latest ***** up, being the straw that broke the camels back!
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Mondialiste Bilwala 🇨🇩 (@WhoUsedBillwala) reported@O2 hasn’t given me signal for 4 days
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Jon Thompson (@JohnnyFocal) reported@O2 I have many times - Can you explain your issue?
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Daniel Meade (@DanielMeadeNH) reported@wheat_daddy @O2 @O2 signal very poor down in Salisbury also, drains phone battery. Looking at changing which is again a shame, have been with you for years.
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Alice Mowse 💙 🌱❤️ (@AliceMowse) reported@O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE