O2 outages and service status in Surrey, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Surrey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, England
The most recent O2 outage reports came from the following cities: Teddington, Cranleigh, Redhill, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Teddington
|
Phone | 1 month ago |
|
Cranleigh
|
Internet | 1 month ago |
|
Cranleigh
|
Phone | 1 month ago |
|
Redhill
|
Phone | 1 month ago |
|
Croydon
|
Internet | 1 month ago |
|
Croydon
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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AA Ron 🖤 (@Munden87) reported from Croydon, EnglandAnyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Steve Hodgson (@SteveHodgson1) reported from Merton, EnglandWow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Mike Brownnutt (@MikeBrownnutt) reported from Merton, England@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, EnglandHi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Fable&King Clothing (@FableandKing) reported from Croydon, England@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Bev Muir (@ellajack1) reported from Croydon, England@O2 I cant get through to customer services and its urgent
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Matilde Wittrup 👩🏼💻🏳️🌈😀 (@WittrupMatilde) reported from Lambeth, England@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Brown (@CBrown2612) reported@O2 @27rufus I have sent you a private message if you could help with a delivery
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Roger Roadley 🏴 (@roger_roadley) reported@kokeshimum @O2 I’m on O2 I can’t get any signal around were I work
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Amy Jo McLellan (@AmyJoSays) reported@altrinchamhq @O2 Nothing for me again! I won a couple of electrolytes samples one week and nothing at all on the others. Win rate must have gone down. Shame! 😞
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network
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@GwV (@GWV_69) reported@kokeshimum @O2 I live 15 miles directly south of London. I don't ever get signal on the train at all.
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Brexit Refugee (@Brexit_Refugee) reported@kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.
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steve woolhouse (@stevewoolhouse9) reported@O2 yet again shocking service. Why do we bother to pay our bills. The customer service is just shocking and my phone is yet again dropping out as their are issues
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Alan... J (@phaid3000) reported@kokeshimum @O2 London 📞 : I piggyback off Vodafone with @lebara & I get a better signal that my next door(s) whos with VODA for £4.95 for 20Gig and its the same signal 😤
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🏴English Rebel - Kingdom of England (@TheEnglishRebel) reported@kokeshimum @O2 You might find the problem is with O2 if anything. It was fine in London, but hopeless in Devon.
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Big Ed (@62BigEd) reported@kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.