O2 Outage Report in Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (33%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Surrey, England
The most recent O2 outage reports came from the following cities: London, Leatherhead, Woking, Thornton Heath, Crawley, Esher, Worcester Park, Wallington, Kingston upon Thames and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Leatherhead |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Gavin Wilson 📺🎥 ♿🏳️🌈
(@GavinWilsonTalk) reported
from
Merton, England
@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Soonmixdin
(@Soonmixdin) reported
from
Caterham, England
@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Craig Freeman
(@craigdfreeman) reported
from
Worcester Park, England
The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan smith
(@jonnyS75) reported
@O2 is o2 down in cardiff at the moment
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Rebelious Rebs Klopp
(@Rebs121) reported
Can you please sort ur internets out both services are crap @virginmedia @O2 will not be renewing my contract with u again very poor service 😡
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Garry Lynch (Owner of LTOA Taxis)
(@GarryLynch15) reported
@LutzSchueler I know you'll see these tweets please don't ask your social media team @O2 to contact me I need someone who is serious about sorting this issue, I'm not going away!!
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ICON-Su Apologist 💋
(@arwenjailor) reported
@O2 @lookingforlewys @ekinsuofficial Your network is ****. My mother is too good for your O2 ****. DELETE
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Ghost
(@faulkner84) reported
@O2 Well the 3G issue is everywhere. It’s like as soon as 4G was rolled out you turned off the 3G service. 4G is hit and miss where I go. Sometimes if I don’t have a full 4G signal then I may as well be sending pigeons.
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Dominic Mortoza
(@cinimodazotrom) reported
@O2 Hi on the 4th of July I was super excited to get my new Galaxy Flip 3 5G all seemed fine then after 2 weeks there seemed to be a slight distortion with the screen. i spoke to one of your excellent support people via the app and was supposed to obtain a call back
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Ryan James
(@jimmybob_789) reported
@O2 Could you please let me know who is? I have been through just about every department in o2 and I am not doing it again. You say you want to help yet you do nothing to actually help. Can you provide and email/ telephone number for the head of customer service also. Thanks
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Ryan James
(@jimmybob_789) reported
@MarkEvansO2 @o2. O2 have to be the worst company going for customer service! Make a ***** up in the first place now say they can’t help! Just get passed around from department to department then told to go to a shop to be told that can’t do anything! 1 of 2
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Blue Rose
(@pattydoran18) reported
@O2 I have severe problems with PAC and the numbers on my account. I've been on the phone for four hours and your support is no help, I haven't been able to use my number for almost a week now. Can I speak to a senior manager about this please?
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danny reid
(@_dannyreid) reported
@O2 you guys are a shambles, someone as taken phone contracts in my name and you pass this on to a debt collection agency. You guys have not done your checks correctly, else this would of never happened. People beware o2 are just as bad. #fraud#o2