O2 outages and service status in Surrey, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 25, 4:28 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Surrey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, England
The most recent O2 outage reports came from the following cities: Teddington, Cranleigh, Redhill, Croydon, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Teddington
|
Phone | 3 days ago |
|
Cranleigh
|
Internet | 3 days ago |
|
Cranleigh
|
Phone | 4 days ago |
|
Redhill
|
Phone | 5 days ago |
|
Croydon
|
Internet | 8 days ago |
|
Croydon
|
Internet | 22 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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bambam (@mustafayadigg) reported from Croydon, England@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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David Newey (@NHSNewey) reported from Croydon, England@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Soonmixdin (@Soonmixdin) reported from Caterham, England@O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???
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Tessa Dowling (@SimplytheTess) reported from Croydon, England@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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arsenal fan tv 💜 (@arsenalfantv5) reported from Crawley, England@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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princess knickers (@princess_knicks) reported from Lambeth, England@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Zara (@zarascakes) reported from Croydon, England@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, EnglandHi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben (@Ben91530293) reported@TomTugendhat @O2 Thought it was just me.. Kent is like a black hole when it comes to phone signal.
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LE Graphics (@legraphics) reported@O2 Great - so the spammers have more responsive customer service than O2?
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Slevern (@Slevern00p) reported@O2 why is your app so crap. It should be easy to use it’s absolute trash. I just want to check my bills and all it does it’s send links, everything appears to external to the app. Sort it out
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Provoke the Woke 🙈🙊🙉 (@No_to_wokery) reported@TomTugendhat @O2 @EE You had 13 years to fix this mess. What do did the Tories do in government again ?
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Free Speech Highway (@Fr2962Free) reported@TomTugendhat @O2 The issue is the mobile companies raise prices mid contract and end of contract in line with RPI but signals and services in areas remains woeful
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Alex Knott (@AlexKnott241254) reported@TomTugendhat @O2 @EE I'm on O2 and very very rarely gets coverage issue except may be festivals
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 @TomTugendhat I never have a signal in Surbiton & yet you say ‘good coverage’ You just lie.
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James (@James62876216) reported@TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?
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John Burrows (@John34968211) reported@O2 Hi My daughters pays nearly £80 to you for her phone contract For months she has been unable to send and receive both text and I messages Multiple phone calls Nobody seems to want to sort the problem Blaming Apple But she pays you Fancy helping👀👀
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling