O2 outages and service status in Surrey, England
No problems detected
If you are having issues, please submit a report below.
- O2 generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Surrey, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surrey, England
The most recent O2 outage reports came from the following cities: Teddington, Cranleigh, Redhill, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 1 month ago |
|
|
Internet | 1 month ago |
|
|
Phone | 1 month ago |
|
|
Phone | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Ray Merridew (@ISpyGraphix) reported from Loxwood, England@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
-
Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
-
Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
-
𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
-
steve jones (@jonesy040669) reported from Croydon, England@O2 my phone doesn’t connect to the internet via 4G can you help me
-
Darren C (He/Him) 🏳️🌈🌍🏉 (@SLushCCool) reported from Croydon, England@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
-
Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
-
Jóse (@imjoseabreu) reported from Lambeth, England@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
-
logan (@loganwicke) reported from Lambeth, England@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
-
⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, EnglandGood morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
-
Lucy K-T (@KnellTaylor) reported from Croydon, EnglandSometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
-
Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
-
Mike Brownnutt (@MikeBrownnutt) reported from Merton, England@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
-
Shani (@shanianderson_) reported from Lambeth, England@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
-
Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, EnglandI have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
-
White Lotus Customs (@wlcustoms) reported from Croydon, EnglandI was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
-
Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
-
Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
-
Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
-
Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Hudson (@MattHuddyHudson) reported@dapsy7 @O2 It's been like this for weeks and they ain't interested in sorting the problem. 11 more days then I can move to another company. 20+ years and gone down hill .
-
Brexit Refugee (@Brexit_Refugee) reported@kokeshimum @O2 One thing that bugs me in UK is the terrible signal. Next thing is if you have an “open reach” router it reserves 30% of your bandwidth for broadcasting a public 5G hotspot onto the street for Open Reach customers using the WiFi hotspot app…. Utter con.
-
Kolade Idris (@Kolade_idris) reportedHello, please how can I unlock my @O2 Motorola W205. Locked by network
-
Will (@willmgreenhalgh) reported@virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything
-
Sonny (@SonnyBeL8) reported@kokeshimum @O2 Same here. Switched over to o2 a couple of years ago and its the worst network ive been on. Can’t get signal anywhere and rarely get 5g
-
Big Ed (@62BigEd) reported@kokeshimum @O2 UK is so bad with mobile phone coverage. I've been to Iceland and had a full signal with 5g driving through a tunnel or way out in the wilderness.
-
Sarah (@kokeshimum) reported@Son_Lyme @O2 Every single provider is awful in my area. 🙄
-
Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported@AmyJoSays @O2 Massively down. I wonder if there's anyway of finding out. Freedom of information only applies to government organisations doesn't it.
-
Mitch Hirsty (@mitchhirsty) reported@Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!
-
Joyboy 🌞 (@hxlds) reported@O2 @TheO2 your speakers work just fine, please turn it down a bit! Didn’t come to a concert to leave deaf