O2 Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent O2 outage reports came from the following cities: Carshalton, Caterham, London, Sutton, Croydon, Kingston upon Thames, Mitcham, Lewisham and Balham.
| City | Problem Type | Report Time |
|---|---|---|
 Carshalton |
Internet | |
| Caterham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Sutton |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
@O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄
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Ben Marshall
(@marshallb60) reported
from
Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@homecafecharlie) reported
@O2 your support number waiting music seems deliberately designed to get people to hang up. It is utter noise. We get it, you don't want to help your customers. This kind of BS makes me want to switch over to another carrier.
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J
(@j_whu_) reported
@O2 I'm paying £6 per day in USA for what's meant to be minutes, texts, data. Minutes and texts aren't working. Only data. I can use that with WiFi anyway so a waste of money. I can't call you because minutes not working. Also had an emergency and was stuck. Please can you DM
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Kev Morris
(@morriskev) reported
@O2 @O2 , still no response after 48 hours ? As i have little to no service can you refund my last 2 months airtime. Paying £45 month for a service that doesn’t work surely isn’t acceptable? Trying to run a business and it’s becoming increasingly difficult without a working mobile!
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Mr Lester 🇺🇦
(@jacklesteredu) reported
@O2 I currently do not have any service on my phone. I have reset my phone in every way possible and still only have wifi connection? Any solution?
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P Maple
(@harrysmaple97) reported
@O2 incredibly poor service and attitude from Ningreipam today who is supposed to be a complaints manager. Ended my chat 3 times today saying he couldn’t help and finished saying okay bye. Very unprofessional and down right rude #o2 #poorservice
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Dan Harris
(@dan04harris) reported
Hi @O2 can you help I’m trying to login/register my account but my email is incorrect it is missing a character. Can you change this for me.
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❤Caren❤
(@CarenElmes) reported
@O2 Quite possibly the WORST customer service in existence! 15 mins in queue then answered by a woman who has no clue what she’s doing now currently on hold again!😡 #cancelcontract
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Sam
(@harrysmaple97) reported
@O2 terrible service from O2 over the last week. Been a customer for 18 years but the service I’ve received from Ningreipam a complaint manager. 3 times today after spending hours on chat ended the message without resolving the issue, incredibly rude. @EE fancy a new customer?
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paruwczak
(@omalunn) reported
Hey @O2 the location of your Leeds Trinity store on Google Maps is incorrect, can you fix it please?
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Aaron G
(@Bane1_1) reported
@O2 customer service is shite