O2 Outage Report in Caterham, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent O2 outage reports came from the following cities: London, Eltham, Bromley, Redhill, Lewisham, Colliers Wood, Catford, Crawley, Mitcham, Croydon, Earlsfield, Halstead, Kingston upon Thames, Sutton and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Eltham |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Sophie
(@sophie_9_) reported
from
Crayford, England
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
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Sarz
(@Gray1410) reported
from
Swanley, England
@O2 service has been pants today since 3:30pm no 4G at all.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cormac Padley
(@CormacPadley) reported
@O2 Is their anything that can be done as I’m fed up of ringing customer service an being told the same thing ?
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Emma Brown
(@EmmacaslinBrown) reported
@O2 trying to make a complaint and it is absolutely impossible. live chat for 30 mins who directed me to the call center. 6 different people over 40 mins and have to explain each time. The last one had terrible reception, promised to call and didn’t. Who can help- ofcom?
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🌜Moonchild🌛
(@GlitterMermaid3) reported
@O2 can some help me im trying to get my buds but its saying the IMEI is not recognised?
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Phil Wareing
(@phil_wareing) reported
@O2 worst customer service experience ever. Shocking, 2 weeks trying to sort SIM swap over, basic stuff made impossible,.literally hours on the phone, awful,.. now just send final bill for both accounts, no way I’m staying with O2 your awful
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sarma mullapudi
(@sarma_mullapudi) reported
@O2 recently I switched to O2 since from LycaMobile using mobile portability. Since then I am not able to receive any text messages. It’s been more than 10 days I am not able to receive any text messages and no one from O2 able solve my issue. If anyone out there can help me.
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Dave
(@Binitdave) reported
@VodafoneUK If Vodafone is giving out expired codes then that's a kick on the ⚽⚽'s to people. If that's the case Im sure @O2 will be able to help.
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Lyndsey Revill
(@revill_lyndsey) reported
@O2 I can’t log onto my app? And the verification code is not working when I say I can’t log in?
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Grrooves💚
(@grrooves) reported
@js_utba @O2 in Plymouth. Same for everyone that's on the network. Never known anything like it. They haven't done anything to help me either.
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J 🇬🇼
(@js_utba) reported
@grrooves @O2 I’m on O2 too and agree, the signal is horrific, especially in the city centre
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Prefix
(@mattmitch66) reported
@OiDeegan @maitlis @O2 I used to get similar reactions when Natwest would call me out of the blue to sell me some insurance product or other. I'd put *them* through security, by asking for my sort code or bank account number. They'd refuse. I'd hang up. Then i left for Nationwide.