O2 outages and service status in Caterham, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caterham, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Edenbridge, Croydon, Bromley, Leatherhead, Thornton Heath, and Crawley.

City	Problem Type	Report Time
Kingston upon Thames	Internet	5 days ago
Edenbridge	Internet	6 days ago
Kingston upon Thames	Wi-fi	13 days ago
Edenbridge	Phone	20 days ago
Croydon	Phone	26 days ago
Croydon	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Judith Hall (@judithhall67) reported 1 minute ago from Bromley, England

  @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

• 
  Ralph Varcoe (@RalphVarcoe) reported 2 minutes ago from Merton, England

  @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

• 
  Joseph Sweeney (@JosephS65112253) reported 3 minutes ago from Sutton, England

  @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

• 
  Sara May (@saraminniemay) reported 4 minutes ago from Lambeth, England

  @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

• 
  Ruth Maurice (@ruthie82) reported 13 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Senhor G (@Senhor_G__) reported 20 minutes ago from Redhill, England

  @O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?

• 
  COYIRONS ⚒⚒⚒ (@COYIRONS) reported 21 minutes ago from Crawley, England

  @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

• 
  Jason MacKenzie (@jasonmackenzie) reported 23 minutes ago from Merton, England

  @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

• 
  Keith Lynn  (@Keith_Lynn) reported 25 minutes ago from Sevenoaks, England

  @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

• 
  Soonmixdin (@Soonmixdin) reported 27 minutes ago from Caterham, England

  @O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???

• 
  daisy (@daishughes) reported 30 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported 34 minutes ago from Croydon, England

  @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

• 
  Nabil Jamshed (@NabilJamshed) reported 38 minutes ago from Crawley, England

  @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

• 
  White Lotus Customs (@wlcustoms) reported 40 minutes ago from Croydon, England

  I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

• 
  Tom Samuel (@Tjsam1000) reported 47 minutes ago from Whyteleafe, England

  @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

• 
  Sophie (@sophie_9_) reported 48 minutes ago from Crayford, England

  @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

• 
  Tom Samuel (@Tjsam1000) reported 50 minutes ago from Whyteleafe, England

  @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

• 
  ✈️ B (@_beckid) reported 50 minutes ago from Croydon, England

  Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

• 
  Sharon Mitchell (@purpleandpunk) reported 50 minutes ago from Hextable, England

  Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

• 
  Chris Gledhill (@cgledhill) reported 53 minutes ago from Whyteleafe, England

  @AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt F (@mbaron71) reported 6 minutes ago

  @O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.

• 
  S.Nas (@WaylandKawa) reported 15 minutes ago

  @O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?

• 
  Siz (@simondo91) reported 16 minutes ago from Queensbury, England

  @O2 due to apparently essential maintenance being carried out in my area, I have had no signal for nearly a week, there uncle to make/receive calls,how long can I expect this to continue?

• 
  Shana Hendry (@Happyengland79) reported 19 minutes ago

  And still not working! @O2 about time you replaced the mast for a new one that actually works ffs. Not a good advert for you when I have to use my EE hotspot to run my O2 phone. #evidenceforombudsman

• 
  ✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported 22 minutes ago

  @Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.

• 
  Laura (@FairyCake1983) reported 23 minutes ago

  @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

• 
  *️⃣ (@noelleplay) reported 23 minutes ago

  @O2 Well the further issue is that the tickets are sold out lol

• 
  LRSMCFC (@SmythLr) reported 24 minutes ago

  @BenInRushcliffe I used o2 switch up the other month. The phone got lost in the post, they tried to charge me £900. Several phone calls and its still on going @O2 customer service is based abroad and it's terrible

• 
  Jane Lewis (@lew13832731) reported 24 minutes ago

  @O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply

• 
  Wes (@aussiebhoy88) reported 26 minutes ago

  @willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked