O2 Outage Report in Prenton, Metropolitan Borough of Wirral, England
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The latest reports from users having issues in Prenton come from postal codes CH43.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Queensferry, Wallasey, Liverpool, Flint, Prenton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Queensferry |
Phone | |
| Wallasey |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@O2 **** off not with O2
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Vicky Bee
(@ItsVickyBee) reported
from
Liverpool, England
@O2 not even a week with you and already been told I have to call customer service! This is joke!!! 😤 So angry right now!
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Jamie Mc
(@Jamie_McGaghey) reported
from
Garston, England
Disgusted the way "Emma" at @O2 spoke and poorly communicated to me today. Complaint logged! Never had that from o2 in 14 years
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@CPWTweets Visited two stores to renew my contract. No phones available because you’re shutting them down. Went direct with @O2 instead....
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AntDonn
(@antdonn_007) reported
from
Deysbrook, England
@O2 well your tech support is not fit for purpose ! Your answer is your ****** , hahaha , so went to Apple store excellent problem sorted , kind and understanding, unlike o2 who told me to change a battery in an iPad !! #idiots just boycot o2 less stress
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lauz efc
(@Lauz_efc) reported
from
Liverpool, England
@O2 hi 02 I have a new contract with yourself and when I put the sim in it says sim not provisioned can you help
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 have confirmed issues since 12:09 #o2down
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Christopher smith 🏃🏻♂️🏃🏻♂️
(@Smith_Chris3003) reported
from
Eccleston, England
If there is one thing I need to tell people before I did, it’s never take out o2 insurance 👎🏻 absoloutey dreadful @O2
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Sue Lightfoot
(@MrsFoot44) reported
from
Ellesmere Port, England
@O2 worst customer service in history.
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 @MarkEvansO2 why every month is there a problem with one or other part of my direct debit...you don’t apply for it then you send me 6 texts and three emails in 48 hours to tell me you are cancelling my agreement and removing my number
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
@O2 is there any issues with the network in Liverpool
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Marc Murray
(@LiverpoolMarc) reported
from
Kirkby, England
@O2 I would but you have already DM’d me to tell me you can’t deal with any issues at the moment
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KAGSY💄💅
(@KAGSY6) reported
from
Liverpool, England
@STEWILLIAMS14 @O2 Think the poor ****** falling for it 😕
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Dan 🏳️🌈🌹🇪🇺
(@pendo86) reported
from
Prescot, England
Hi @O2. Your website says there aren’t any problems in my area but I can’t make outbound calls. I don’t know if I can receive them. I’ve tried restarting my iPhone but no luck. I’m trying to work from home but I can’t make any calls.
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Sandracw
(@sandracw66) reported
from
Shotton, Wales
@O2 hi I have two phones on sim only which are now out of contract. how can i get cheaper monthy rolling service without a contract please
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Ffi Davies
(@Ffilly95) reported
from
Liverpool, England
@O2 No, I haven't - which is awful as a Welsh woman. But he might not tour after this so not taking any chances! I wish I could meet him😂 bet his band will be phenomenal!
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Wilson
(@luce_wilson) reported
@LouisMcmorran @O2 Glad I’m not the only one who is having a problem with this awful advertising. Will not be waiting 6 weeks. I’ll be asking for all my money back next week if nothing is sorted and I haven’t got an email
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Kate Mawson
(@katemawsonx) reported
@O2 how can I get through to your contact centre without your message system hanging up on me please? Shocking service as always!!
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Amanda Durman
(@AmandaDurman) reported
@O2 having an absolute nightmare with your website - crashed 3 times on completion of order, been totally and utterly messed about by both your sales teams and customer service teams - i cannot believe you can give me the line 'computer says no' - shall i switch to @VodafoneUK
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Gareth
(@Gareth76) reported
@O2 fair play you customer services are the worst I have ever dealt with. I have 3 contracts with you for over 20 years. Wanted to cancel one but getting grief from your customer services. Think it time to cancel them all. Can’t speak to a manager. !!!
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Hols
(@holly_southgate) reported
@O2 I’ve asked twice now for my phone number to be transferred over to my new phone with you and STILL it hasn’t been done, please can someone help since when I try to call I just get hung up on?! 😡
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katie
(@katiejenkins4_) reported
@O2 is an absolute joke. Been trying to get ahold of someone to sort an upgrade out since 4pm and have now had the phone cut off mid call twice! Rubbish customer service.
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Graham Harrison
(@GrahamH74) reported
@RobertS161016 @O2 I got the S20 a week ago it's crap, battery is **** and hardly a signal with it,waiting on iPhone 12
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Steffie
(@steffiegc) reported
I’ve never been so cross with @o2 in my entire life and Carlton at customer services is the only good thing right now! 😡😡😡😡😡😡 11 years I’ve been with 02 and I’m literally fuming.
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Lenny - She’s a short lass!
(@estella_sanchez) reported
@O2 hi there, I’ve been trying to cancel my mobile internet contract since February. Every time I’ve tried to call it’s been busy (due to COViD, I understand) and I’ve never gotten the live chat to work. I don’t use my mobile internet and have been out of contract since Feb
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er......
(@Jervetheswerve) reported
@O2 I am trying to change my tariff and can't select the one I want other than the suggested ones. Best way to get support for this?