Plusnet Outage Report in Upminster, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Upminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Poplar, Lewisham, Bromley, Ilford, Leyton, Newham, Woolwich, Lee, Dagenham, Stratford, Walthamstow, Barking and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Poplar |
Internet | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
-
GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
-
Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
-
Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Cluly
(@_ClulY_) reported
@Plusnet Used to be great, and I've been with them for over a decade. But over the past couple of years they've gone downhill big time. 7 Days+ and still no reply to a support ticket, meanwhile the connection continues to gets worse. Anyone got recommendations for UK ISP's?
-
Tim Gibson @ Pixel Bamboo Software
(@TimGibsonPBS) reported
@Plusnet @plusnethelp your internet service is ****!
-
codemonkey
(@codemon18429317) reported
@Plusnet I've received a troubling email from you about an account cancellation fee of £60, after YOU created a new account for my fibre service when I moved house. It's threatening me with debt collection. Can you please explain?
-
Plusnet Help
(@plusnethelp) reported
@CardenM Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
-
Julie Brandon 🇬🇧🇪🇺🌈❤️
(@geekycow) reported
@Mortgage_Stu @Plusnet Burst noise interference (something electrical and big switching on or off) or, if your internet goes off and stays off, some other kind of time dependent interference (e.g. time operated outdoor light that's broken.)
-
Chris Groves // 🎮⚽✳️
(@OtpChris) reported
@plusnethelp @Plusnet My Internet has been down for almost an hour now. Warwickshire area. Standard router, orange power light, flashing red boadband sign. I've been through the troubleshooting process - no help. Any way you can assist? Thank you
-
Andrea Merrell
(@andifluffkitten) reported
Always nice when you get good service, Mark on the @Plusnet helpline this morning was friendly and helpful in fixing our 'net connection. All sorted so we're very happy.
-
Plusnet Help
(@plusnethelp) reported
@_ClulY_ Any chance you still have the Plusnet supplier hardware? Our tech support ability is greatly diminished when you are using 3rd party equipment. Thanks, Alisdair
-
Rish
(@rishpunk_) reported
@I_am_King08 Never liked any of them anyway. Plusnet wouldn't add any value to her craft nor success. It will only bring down her brand as being the only successful actress who hasn't worked with Khans. It forms part of her identity in the business..if film hits, it will misLabel her tag
-
Saithie
(@SaithieCrafts) reported
@geekycow @MrsAverageMan @TalkTalk I am also on PlusNet, connection went down at midnight and hasn't been up yet.