Plusnet

Plusnet Outage Report in Upminster, Greater London, England

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The latest reports from users having issues in Upminster come from postal codes RM14.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Upminster, Greater London, England 06/05/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Upminster, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Dagenham, East Ham, Lewisham, Charlton, Newham, Poplar, Woolwich, Leyton, Upminster, Rochester, Catford, Welling, Walthamstow and Ilford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanCrouch1 Jordan (@JordanCrouch1) reported

    @Plusnet any service issues haven’t had signal at home for past two days not good enough not been informed of issues and without service for so long disappointed choice joining Plusnet

  • matwatkinson mat watkinson (@matwatkinson) reported

    @Plusnet Hi, I’m currently in Greece & am unable to make calls or send text messages. Can you help please?

  • Jackbygrave1 Jack bygrave (@Jackbygrave1) reported

    Having network issues in Gosport/Portsmouth area with @Plusnet. Been without Wi-Fi/Broadband for hours. Even after resetting and rebooting the router at least 30, still nothing

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet I've replied to say I can have an engineer attend tomorrow 1-6, is this going ahead or not? I'll need to get somebody to sit in as I'm having to work in the office due to the Internet issues

  • gm_crop Todd Ward (@gm_crop) reported

    Hi @Plusnet any service issues in the Haslemere GU27 area? I've not had any mobile signal for the last 2 days and I really need to call the doctors.

  • rossi0569 Ewen Ross (@rossi0569) reported

    @Plusnet ok folks. My mum sadly passed away on 24/03/22. Tried to contact Plusnet when she moved into care to cancel her contract, they wouldn’t speak to me. Now mum has died they won’t talk to her Solicitor. Why not, they’re only doing their job😢

  • In2townmagazine Lincolnshire News - 24hr Greater Lincolnshire News (@In2townmagazine) reported

    we are doing an article on the worst broadband suppliers, top of the list of the worst suppliers is @Plusnet and in second place is @virginmedia Plusnet came in first for how unreliable the service is and how hard it is to get hold of tech support and customer services

  • agyal1234 DeathBougie 👽 (@agyal1234) reported

    @Plusnet why are all of your numbers from your website not recognised? Talk about crap service and I haven't even officially moved to yoi yet. I need to talk to someone.

  • adriangrindley adrian grindley (@adriangrindley) reported

    @xas7wcrg9e @Plusnet Having the same issues

  • tysonpashley mickey (@tysonpashley) reported

    @Plusnet Plusnet I have no complaint with you but how about rewarding your loyal customers