Plusnet Outage Report in Upminster, Greater London, England
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The latest reports from users having issues in Upminster come from postal codes RM14.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Upminster, Greater London, England
The most recent Plusnet outage reports came from the following cities: Walthamstow, Ilford, London, Dagenham, Leyton, Lewisham, Upminster, Romford, Barking, Poplar, Longfield, Blackheath, Chigwell, Newham and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 Walthamstow |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Olibobs
(@Olibobs3) reported
@Plusnet not able to make/receive calls again!!! What is going on with your service? - this is becoming a regular occurrence!!
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Not A Number 🇬🇧 🇺🇦
(@AdrDwn101) reported
Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.
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john
(@creosotethefat) reported
@Plusnet Hi Emma, I have sent a DM. However we called the support team the other day who said the appointment with OR was for the 29th Dec, now its changed to the 3rd Jan?
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Terry Downes
(@TerryDownes20) reported
@Plusnet What's the average wait time for calling the customer support number?? I'm 40 mins in and losing the will to live with all these Christmas songs in my ear! Do you have a chat window I can use?
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Bob Mallett
(@BobMallett) reported
@Plusnet Trying to cancel a broadband account but the phone system does not recognise the. Umber so just hangs up. Can you help please. Also, why have you been charging my mother for fibre when you have not been providing that service?
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mitchfr
(@mitchfr3) reported
@Plusnet are you having a laugh? - you’re seeking a final 9 pence in an account closed down and threatening to take £10 from me if the Direct Debit isn’t reinstated ??
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Coddy
(@coddy_65) reported
It's official @Plusnet have the worst customer support service...
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winiwoohoo 🐀 🎨✏🖍🖌
(@winiwoohoo) reported
@Plusnet Has there been a broadband problem for the last few days? Ours keeps cutting in and out. Not really sure I want to renew if there is an ongoing issue 🤔
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Dawn Stewart
(@ladydawnie) reported
@BritishTelecom #BT what an absolute shambolic company to deal with for #broadband installation. Waited 3 days for the hub (had to be signed for) Engineer came, said he cant find my cable (previously plusnet no issue) Said will order 4g dongle, to tie me over, never ordered.
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Chip
(@ChipWisemanArt) reported
@DemonTomatoDave I'm with Plusnet too, it's been *awful* these past few days. Mobile data to the rescue! (I got a good deal on an unlimited data plan)