Plusnet Outage Report in Epping, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Islington, Harringay, Romford and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wallace
(@ShootTheDrummer) reported
@Shaun_Sheppard @Plusnet We’ve been getting intermittent speed issues for a bit. Happens once a week, but cycling the router doesn’t do anything. Reminds me of being back on dialup, but at least the internet doesn’t scream at me now.
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📷 Alan Downes 🎥
(@alan_downes_) reported
have to cancel, but Plusnet have been in touch to confirm that it will be cancelled. Am I going to retain my existing broadband services until the 13th?
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Stephen Hughes
(@sghughes42) reported
@Plusnet I've already asked her to do this with the fault that she reported a while back which still hasn't been fixed. Unfortunately I live some distance away so while I originally set this up for her I don't get to see her often to help with issues like this.
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stapes
(@stapes7777) reported
@LewisJB__ Yea it always goes out as well apparently. Have bt at home never found problems but let my mates decide uni wifi and they’ve managed to get plusnet which is worlds worst lol
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donna armitage
(@donna_armitage) reported
@Plusnet so sick of this crap service - signal been dropping all day on home broadband and it’s defo plus net as having to use my hotspot to use for work and that’s fine
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Richard Clark
(@RichClark808) reported
@Plusnet Shame on you. Terrible customer service yet again. 1 month and counting to move my broadband service. Can only advise people to avoid at all cost.
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Oli
(@olibuckley) reported
@Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted
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Julie McKinnell
(@juliejuliemck) reported
@Plusnet hi please can someone send me the Ombudsman details Absolutely shocking service!!!!!!!!
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John Barony
(@jonbarony) reported
@jonbarony @Plusnet Broadband is down in Aylesbury received no emails that work is to be done on exchange ; ANY IDEAS PLUSNET ?
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Lime Assistive Technology Ltd, UK
(@Lime_AT_Ltd_UK) reported
@Plusnet Anoush. I have the problem again, but have found that whilst I cannot access the www as a whole, or use the Whatsapp for @Windows app, I CAN access ONLY @Google sites. I pay for #AVG #InternetSecurity, but am suspicious now. Sarah