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Plusnet

Plusnet Outage Report in Leyton, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Leyton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leyton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Leyton, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

CityProblem TypeReport Time
London Internet 17 hours ago
London Internet 21 hours ago
London Internet 24 hours ago
London Internet 1 day ago
London Internet 4 days ago
London Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leyton, England

Latest outage, problems and issue reports in Leyton and nearby locations:

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • SelinaWray
    Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roym41
    Roy Courts (@roym41) reported

    @Plusnet So sent you a private message as you asked. Waiting for new service since 15 Sept only to be told next update Monday. This is all that happens. Then next update few more days in future again. Useless and Rubbish.

  • YishJL01
    yishkaJL (@YishJL01) reported

    @Plusnet 4 uni students with deadlines, are struggling because of your slow wifi… pls help #help

  • luigi64
    Lewis (@luigi64) reported

    @Plusnet hi, sent you a DM regarding a service issue. Can someone please respond?

  • Scarlet40973002
    Scarlett (@Scarlet40973002) reported

    @Plusnet Hi, all my youview channels have disappeared, leaving just the freeview ones. Isn't this early as I thought the TV service was being removed on 1st November?

  • BL00DBIKER
    Bloodbiker (@BL00DBIKER) reported

    @Plusnet not having a good day. Looks like they’re in meltdown. My BB is down along with their systems. Lucky I have a backup in the form of a Vodafone BB, although that’s only just working after 4 months. Telcos, don’t you love ‘em!??

  • tabithaplain
    Tabitha 🦖 (@tabithaplain) reported

    @Plusnet Fix my internet, answer the phone, any of your phones. Stop sending me pointless texts, earn your keep. Put out a statement. I need to work. Please @Plusnet #Plusnet

  • yetmorestuff
    Michael Holmes (@yetmorestuff) reported

    What's happening with @plusnet this morning? Our broadband has been down all day so far and can't get customer support - they are "having problems with their systems". Help!

  • Moonflowers1
    Moonflowers🇬🇧🎶🦉🇧🇪 (@Moonflowers1) reported

    @Plusnet your website isn't indicating any issues but my broadband is dead. Like everyone else, can't get through 2 support & no reply from dm. Can you update your channels urgently 2 advise everyone. My renewed contract started this week & it's been problematic ever since! Help

  • VallenderZakari
    Zakari Vallender (@VallenderZakari) reported

    @Plusnet is your phone line down? Best costumer service in the industry?

  • Chris4man
    Chris (@Chris4man) reported

    @Plusnet @plusnethelp I'm not getting emails delivered to my desktop client and when I log into webmail I just get this error: ERROR: Connection dropped by IMAP server. Query: LSUB "" "*" Is there a problem?