Plusnet Outage Report in Leyton, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Leyton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leyton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Leyton, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Romford, Edgware, Hackney, Hammersmith, Poplar, Paddington, City of Westminster, City of London, Newham, Islington, Wood Green, Southwark and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Muswell Hill |
Internet | |
| Romford |
Internet | |
| Edgware |
TV | |
| Romford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Leyton, England
Latest outage, problems and issue reports in Leyton and nearby locations:
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Goatley
(@Karl_Goatley) reported
@Plusnet @plusnethelp Just had 13 hours of outage and couldn’t even get through to report problems via your “award winning customer service” #NotImpressed
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Deni
(@deni_b) reported
@plusnethelp Would be interesting to see what that "small number of our customers" is, as we have been experiencing daily outages for over 3 weeks. Perhaps it would give Plusnet a better picture of the problem. We are still down, 3 hours so far
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Amanda Davies
(@AmandaTyDwr) reported
@timbo19652 @plusnethelp Glad you’ve been able to sort it. Plusnet have just told me that they’ve identified a fault with our phone line?!? And a target of midnight Tuesday for an engineer to look at it.... not sure how we can work from home with this kind of service?!
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Website Copy & Bio Copywriter 🖥
(@gillianography) reported
Okay so the internet is BACK ON. Yes, the internet is BACK ON PEOPLE... Thank you @Plusnet Thank you people who rallied round with phone numbers. Only problem is I’ve now had a bath and I don’t feel like working 🥸
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Lucy Holding
(@HoldingLucy) reported
@plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..
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Jomin George
(@JominGe00715465) reported
@plusnethelp I didn't get broadband until yesterday afternoon(may be around 14 hours it was down). I called plusnet customerservice. Despite waiting 46 minutes in the call, no one answered it. Besides, speed I have been getting for the last 1 week is below the minimum guaranteed speed.
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Deni
(@deni_b) reported
@Plusnet Perhaps keeping our Internet connection up and running would help ?
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𝕋𝕣𝕖𝕧𝕠𝕣 𝕋𝕚𝕝𝕝𝕖𝕣 ☸️
(@tre4tlr) reported
How is it that our Plusnet internet (& WiFi) is down yet all the Amazon Firestick and Alexa devices are still fully working? 🤔
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John Jamieson
(@Jomega) reported
@plusnethelp Mine's a plusnet DNS problem - set your device's adapter from auto DNS to another, like google's 8.8.8.8 / 8.8.4.4 and you'll have your internet back! I think most Plusnet routers are hardwired for their DNS so it can't be set there
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Louise McNamara
(@LoooMc) reported
@Plusnet are you having internet problems in Brixton? Everything is fine on my router which I’ve restarted, but getting zero connection on my laptop or phone!