Plusnet Outage Report in East Molesey, Surrey, England

Problems in the last 24 hours in East Molesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near East Molesey, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Croydon, Hampstead, Islington, Dorking, Paddington, Staines, Egham, Greenford, Uxbridge, and Wembley.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Internet	2 days ago
City of Westminster	Total Blackout	3 days ago
London	Internet	4 days ago
London	Internet	4 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near East Molesey, England

Latest outage, problems and issue reports in East Molesey and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 2 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 5 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  mtrinh (@miktrinh) reported 5 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Charine John (@CharineJohn) reported 10 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 16 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 17 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 19 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  Napoleon (@NW6Penguin) reported 21 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  Martin Woodward (@MartinWoodward2) reported 21 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Sarah Pilates (@sarahpilates) reported 26 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 34 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Angeline Clean (@NortysTweets) reported 41 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Rupert Cheek (@rupertcheek) reported 41 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Jo (@Jo48651873) reported 43 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 53 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 54 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Rupert Cheek (@rupertcheek) reported 55 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 56 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 56 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 58 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gayle46hartay@outlook.com (@gayle46hartay) reported 7 minutes ago

  Hi I am trying to cancel my plusnet order only made 5 days ago and I can't speak to anyone..please help

• 
  Jane Davies (@JaneDaviesSheff) reported 9 minutes ago

  @Plusnet do you provide technical support via Twitter??

• 
  Hamishくん🙃 (@Mo84286413) reported 10 minutes ago

  @Plusnet @Plusnethelp Is the internet service down in UB8? My husband and I are both working from home....Hope this can fix asap.....please😭

• 
  Kim Beesley 3 (@KimBeesley3) reported 11 minutes ago

  @DrJessTaylor @skytv @EE Hi Jess, if EE doesn't work out give Plusnet a go. I've been with them for yonks. When you, rarely, have to call Tech Support you get straight through to a person, wow! They always do deals so don't go by the telly ads. Years ago they even remotely fixed my computer for nothing.

• 
  Julia Hughes (@author_hughes) reported 12 minutes ago

  @SharonYHaye BT. My son has BT. Twice in two years there's been a problem, each time a real live human answers the phone, takes details and gets the problem sorted. Done. I'm swapping from Plusnet to BT as soon as my contract's up!

• 
  Lucy Honeyman (@HoneymanLucy) reported 15 minutes ago

  @Plusnet I've been disconnected from Shell, as planned, YOU have not sent me a new router or connected me! Nobody answers the phone! Help!

• 
  Paul Barrowcliffe (@paulmadkayaker) reported 15 minutes ago

  @plusnethelp Hi. My mother signed up for plusnet broadband and phone back in January 2020. Her package should include caller id but it’s not working, it never has. Can you check this please?

• 
  Charles Whittington (@chaswhi) reported 16 minutes ago

  No response yet, @Plusnet say I asked to leave (I didn't) & they are disconnecting me on 1st Feb! @plusnethelp HELP! Follow the saga here to see how their support deals with it

• 
  Jane Davies (@JaneDaviesSheff) reported 17 minutes ago

  @plusnethelp @Plusnet Only ok for a few mins and now no internet - couldn't be at a worse time, please can you advise how to get a new router, can never get through on phone and if not sorted will have no choice but to change provider which i dont want to as have been happy for yrs up to past few mths

• 
  Me llaman Carlota (@thewolvengirl) reported 20 minutes ago

  @plusnethelp Is it just me or Plusnet is not working in CT3?