Plusnet Outage Report in East Molesey, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Molesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near East Molesey, Surrey, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Croydon, Paddington, City of Westminster, Hounslow, Slough, City of London, Southall, Islington, Hampton, Walton-on-Thames, Reigate, Northolt and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near East Molesey, England
Latest outage, problems and issue reports in East Molesey and nearby locations:
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Tribalsleeve) reported
@Plusnet Hi. We've signed up to broadband for a house move. Our completion has been delayed. I can't get through on the phone to update you. Could someone help me please ?
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Paul Clarke
(@PaulCla48467966) reported
@discworld_girl @NachevSiana @Plusnet Bailiffs are an awful stain on our society! (£55? And I bet they added their own massive fees!) Huge sympathy and respect!
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Amie Massarella
(@Amiemaz) reported
@Plusnet we have been without broadband for 6 days now without any timescale of resolution. You say this is a BT OpenReach issue but none of our neighbours are affected. Award winning service - I think not!
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Lord Sweetener
(@Lord_Sweeetener) reported
@Plusnet For the last 2 weeks I've had no signal when at home so cannot send/receive messages, make/receive calls and WiFi calling is unavailable on Plusnet - EE state there's a problem yet it seems nothing is being done about it and I'm paying for a service I cannot use!
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Girl In The Green Dress
(@GirlGreenDress) reported
@Plusnet Hi @Plusnet i am really unhappy at what your customer services told me through my account that this charge is because I pay a month ahead - it clearly states the date of the period to be billed covers up to 18th Nov and my contract runs til 14th Nov. Not fair. /1
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KTK Styling
(@ktk_styling) reported
@Plusnet Hi please help. I have been getting a voicemail notification EVERY COUPLE OF MINUTES for the past 4 days even though I’ve already listened to it. It is driving me mad! I’ve tried getting help via chat / phone with no luck. Please help!!
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Mikaela Jones
(@MikaelaJones87) reported
@Plusnet AGAIN!!! ON HOLD FOR 45 MINUTES TO BE CUT OFF AND TOLD "YOUR LINE IS NOW CLOSED"?!?!?! You are an absolute JOKE of a company... You had no problems picking up the damn phone to TAKE my money though... I'm phoning trading standards first thing Monday.. utter shambles
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Screwfix
(@Screwfix) reported
@Plusnet @norfolktina Hello, we do apologise for the recent issues with our website. As stated by Plusnet, we are working with them to come to a solution as quickly as possible for you. Many thanks - Belle
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Vincenzo Bavoso
(@BavosoVincenzo) reported
@Plusnet what a mickey mouse service is this? £35 per month for the slowest connection in the world! One company to be avoided!!!
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Mrs Dolph Lundgren
(@iamabaddog) reported
So many people are complaining about @Plusnet. How do they keep getting away with it??? Calling @Ofcom first thing Monday morning. It is time to raise a formal complaint.