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Plusnet

Plusnet Outage Report in East Molesey, Surrey, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in East Molesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near East Molesey, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, City of London, Hounslow, Croydon, Hampstead, Islington, Dorking, Paddington, Staines, Egham, Greenford, Uxbridge, and Wembley.

CityProblem TypeReport Time
City of Westminster Total Blackout 15 hours ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago
London Wi-fi 2 days ago
Hammersmith Wi-fi 2 days ago

Community Discussion

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Plusnet Issues Reports Near East Molesey, England

Latest outage, problems and issue reports in East Molesey and nearby locations:

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • DenisMacShane
    Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • DDIGITALMEDIA
    David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • miktrinh
    mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • RossMatthewGat3
    @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • MilliLeaks_
    ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • FatimaDuerden
    Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • LinJaneThe2
    Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • IlseHoward
    Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Jo48651873
    Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • CharineJohn
    Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • LinJaneThe2
    Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • sarahpilates
    Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • LindsCollumbell
    Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ViktorKruger4
    Niki Lauda (@ViktorKruger4) reported

    Plusnet must be the worst Internet provider, nothing but problems since switching to them.

  • tb78
    Baloney (@tb78) reported

    @Plusnet hey i was gonna join you but cancelled. as such i paid my joining fee but not got a refund #help

  • The_Skills
    Chris Witkowski (@The_Skills) reported

    @WeAreOpenreach Where can we get specific location updates? My broadband provider (plusnet) informed me its an Open Reach issue but there's no specific location service status on your website. Could you help please?

  • CharlotteHermon
    mummy Charlotte 💗💕😍😍 (@CharlotteHermon) reported

    @Plusnet I'm having trouble connecting to the Internet I've paid for my first bill already

  • SteveHurstUK
    Steve Hurst (@SteveHurstUK) reported

    @JOEaRKay @clairevedwards @Plusnet No internet since yesterday in Woodley. #Vodafone #bt what is the problem????

  • rightsmartdan
    Dan Gale (@rightsmartdan) reported

    @ISPAUK I save on energy bills by turning off lights, on petrol by cycling and gas by turning down heating and yet, @Plusnet why do I still pay for the internet if I turn my router off at night? Why don’t we only pay for the internet we use? Genuine question.

  • kathf19
    Kath Frodsham 💙 (@kathf19) reported

    @Plusnet no broadband this morning in TA11 , is this an outage due to storms ?

  • davedpg
    David Edwards (@davedpg) reported

    @plusnet Is your whole service down at the moment? No broadband since last night

  • neergelocin
    Nicole (@neergelocin) reported

    @Plusnet my internet is down and has been for some time, I'm guessing because of the storm? Is there any timescale on it coming back?

  • malexwalex
    Alex (@malexwalex) reported

    @Schadenfreudian I second sky! Avoid plusnet. Very bad very unreliable made me very angry.