Plusnet Outage Report in East Molesey, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Molesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near East Molesey, Surrey, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Croydon, Southall, Camden Town, City of Westminster, Wembley, Feltham, City of London, Brentford, Woking, Fulham, Epsom, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near East Molesey, England
Latest outage, problems and issue reports in East Molesey and nearby locations:
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tape Nerd
(@TapeNerd26) reported
@Plusnet please fix the internet in Chelmsford ASAP please or your fick in the head …
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Lufc1982
(@Lufc19821) reported
@Plusnet Hello. Why does your online service status tell me there are no nationwide issues with broadband but your text help service tell me there is an issue in my area? I would like an update when this is going to be fixed I have been without internet since around 3 am.
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CityFibre
(@CityFibre) reported
@matthewjl79 @fibrehop @Plusnet Hello, Matthew ! CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.
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St Teilo's with OLoL
(@stteilos_olol) reported
@plusnet no service in Cardiff/Caerphilly area since 1pm. Is it you or my phone? Triangle icon showing all is good.
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Abbas_Daily_Techupdates
(@abbas_techworld) reported
BT customer contracts face probe by regulator - Ofcom says it is looking into whether two BT companies, EE and Plusnet, have breached rules.#technology #news #technews intellisenseAI on youtube
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Ed 🇺🇦 Owen
(@ededowen) reported
Hi @Plusnet still no service and I've downloaded the app which seems to be geared to those considering joining rather than active users. Plus, it's suggested I call, which is impossible with no network.
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RP
(@ilikebbcradio4) reported
Hi @Plusnet, we've had a really patchy broadband service in the Longsight area of Manchester for over a week now. Any intel as to what's occurring there?
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lisa mckenzie
(@muckymac) reported
@Plusnet hey! My prepaid gift card is out of date, I have never used it can I please get another one? 🤞🏽
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Katy Warburton
(@WarburtonKaty42) reported
@Plusnet Hi, is it not possible to raise a case online anymore through my Plusnet account if having trouble with Broadband?
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Vectis 🐾
(@iow_richard) reported
PLUS NET @Plusnet THAT WONT DO 😡 Customer service is rubbish There sales team are LIARS 😡 internet router is crap , sign up at your peril , cancel and they send you bills for cancelling that their sales team say they wont , LIARS 😡