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Post Office

Post Office outages and service status in Brentford, England

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  • Post Office generated 0 outage signals in the last 24 hours around Brentford, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • Streethats
    Deborah Brown (@Streethats) reported from Hammersmith, England

    @PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2

  • caitlincr_
    Caitlin (@caitlincr_) reported from Ealing, England

    Do not get @PostOffice travel insurance - refused a claim for HAVING to buy clothes on holiday because our bags NEVER arrived. Post office say they were “delayed” (we got them back 2 days after we returned to the UK) disgraceful service and rude staff on the phone.

  • mariorgi
    Mazza (@mariorgi) reported from Hounslow, England

    Disgustingly poor service by inept staff at the Hounslow post office today. Asked to speak to a manager- no one available until Monday. #HounslowPostOffice @PostOffice Staff not interested in doing their job.

  • Dawnf1
    Dawn (@Dawnf1) reported from Hammersmith, England

    @PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.

  • physiorichmond
    Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help

  • no1snoopyfanuk
    Pudding (@no1snoopyfanuk) reported from Brentford, England

    @PostOffice Not quite true. Whilst it's open the self service functions are both out of order. It's crazy in this day and age to have to queue to post one greetings card.

  • moni_natasha
    moni (@moni_natasha) reported from Wandsworth, England

    this #PostOffice story where those poor people were wrongfully accused of theft & convicted & it was faulty systems. how bloody awful, some lost everything. some died before their name was cleared 😰

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @PostOffice 1/2 Got few points to make. I support #LGBTQpride but what’s with all these promotions these days rubbing crap into our faces. If it isn’t #BLM it’s #COVID19 and if it’s not #COVID19 it’s #PRIDE2020. Like I support LGBT and all of that for equality.

  • Shaun5195
    𝘚𝘩𝘢𝘶𝘯 ‘𝘑𝘰𝘩𝘯𝘰’𝘑𝘰𝘩𝘯𝘴𝘰𝘯 (@Shaun5195) reported from Hammersmith, England

    If you wear hearing aids do NOT use the @PostOffice #Northend Rd #Fulham. I couldn’t understand the woman & she told me I was the problem. Man. What happened to this country.

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @ViscountLe8ton @leah_c86 @PostOffice No it doesn’t. I support it I’m gay myself do I have to prove that for you?

  • mariamaylam
    Maria Lam (@mariamaylam) reported from Kingston upon Thames, England

    @PostOffice Hi Courtney, thanks for getting back to me but it doesn't matter now. I then registered with my gmail account which worked. There must be a problem with hotmail accounts.

  • schulkes
    James Schulkes (@schulkes) reported from Hammersmith, England

    .@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith

  • BigCaper
    BigCaper (@BigCaper) reported from Hammersmith, England

    @PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.

  • mariamaylam
    Maria Lam (@mariamaylam) reported from Kingston upon Thames, England

    @PostOffice I managed to register an account but when I log in it keeps on telling me 'a confirmation code had been sent' to me, so I can confirm my email. I've received no code and I've clicked on 'resend confirmation code' again and again. Help!

  • cfidurauk
    Christie Fidura (@cfidurauk) reported from Richmond, England

    I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp

  • Jacob_The_Pilot
    Jacob The Pilot (@Jacob_The_Pilot) reported from Richmond, England

    @RAF100_2020 @RAFBF @MethleyVillage @PostOffice @StOswaldMethley @LS26Local @BBCLookNorth @looknorthBBC @LeedsNews @yorkshirepost @westyorkslife @itvcalendar That’s very kind and I’ll never turn down a donation for the @RAFBF 👍

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @PostOffice 2/2 But is the really a need to force the agenda? Like 24/7? Like I want to see a more measured approach and not this rioting and protesting all the time. We don’t need the #BLM Movement protests they’re just stupid. But I’ll probably labelled a these days as racist for that.

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.

  • msjw1960
    Joanne Westeng (@msjw1960) reported from Richmond, England

    How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • ReviewShau42660
    Shaun Reviewer (@ReviewShau42660) reported

    @PostOffice Hi. Sorry to bother you, but please provide the link to raise a complaint about post office counter services? Thanks.

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    POST OFFICE JAILED AN INNOCENT WOMAN Imagine. You run a small @PostOffice in Hull. You show up every day, you serve your community, you do the job. Then one day a computer program called Horizon decides you owe £59,000 that never existed. A computer program with a known glitch problem. Post Office didn't check the software. It just marched Janet Skinner into court in 2007 and got her jailed for 9 months. She served 2 behind bars. She lost her house. She lost her job. She lost her name in the eyes of her own neighbours, all because nobody in a position of power fancied questioning a machine. Here's where any decent organisation would stop digging the hole ... The Post Office kept digging. A year after she walked out of prison, they hauled her back into court again, this time chasing her for "proceeds of crime." Proceeds of a crime she never committed, calculated by a system that couldn't add up in the first place. Bold strategy from the people who broke the calculator in the first place. Less than two weeks after that fresh nightmare finally ended, Janet's body gave out completely. Neurological collapse. Paralysed from the neck down. Doctors told her she'd never walk again. She spent a year in a wheelchair and two years learning to walk. She says her own immune system turned on her. Years of fighting a system that refused to admit fault, and in the end it was her own body that surrendered first. So how does this story end? With an apology? A cheque that actually matches what she lost? Of course not. In 2025, after everything, the compensation scheme handed her an offer worth around 15% of her claim. Janet called it an insult. I'd call it a joke, except nobody's laughing, least of all the people who wrote the offer letter from the comfort of a job that still exists. 9 months in prison for a bug. 2 years in a wheelchair for the stress of proving her innocence. A payout that wouldn't cover the damage to her health, let alone her life. And somewhere, the people who signed off on her prosecution are still drawing a pension. Nobody who signed off on any of this has lost a house, a job, or a night's sleep. They got promotions. She got a wheelchair and an insulting cheque. Accountability had every chance to show up here and chose not to.. SOURCES @BBCNews @itvnews and others.

  • Paulashdown12
    Paul B (@Paulashdown12) reported

    @PostOffice why does your branch in Crowborough have 3 desks but only ever 1 open? Worst possible customer service. You’ve got progressively worse since being sold to an overseas owner. Shame on you.

  • MBullshitty
    Simply Reddington (@MBullshitty) reported

    @PostOffice How can I send a birthday card containing a £30 gift card without it being stolen AGAIN? It's £3 to send 2nd class securely with cover for only £20. I'm just sick of your pathetic service. Maybe if you stopped taking money to deliver the river of advert **** may help

  • MrsDLewis_NW
    Debbie Lewis @ NatWest (@MrsDLewis_NW) reported

    @PostOffice how can I arrange a redirection if the new address isn’t found on your options list please? No option to edit (other numbers exist but not ours) and no help options exist?

  • elstoleno
    Rachel Bell (@elstoleno) reported

    @PostOffice @RoyalMail @eBay_UK hi, help please. Witherwack Post Office (Sunderland) have scanned my parcel, it has appeared on tracking, but now they're saying it says invalid and that it has already been scanned and won't take the parcel.

  • NSSAAIGUJARAT
    Guj.Small Saving Agent Organization (@NSSAAIGUJARAT) reported

    @IndiaPostOffice @cpmggujarat @pmg_rajkot there is shortage of staff in postoffice zadeshwar 392 011 district bharuch gujarat 2 more clerks required due to heavy work load only one spm working senior citizens & customer have to wait in queue /line for there work kindly do the

  • Badgesmiley2
    Pete. 2026 Seasons in the Abyss 🇬🇧 (@Badgesmiley2) reported

    @ArturNadol7566 @PostOffice Poor lass .

  • LukhanyoPM
    Lukhanyo Mtuzula (@LukhanyoPM) reported

    @PostofficeSa My parcel was handed over to PostOffice on the 22nd July and there’s still no update. When I call customer service a recording and music plays until the airtime is finished.

  • miteshjgala
    mitesh gala (@miteshjgala) reported

    @IndiaPostOffice sir why parcel not more than 5 will be not booked of 1 customer? Asking me to come tomorrow kachiguda bus station postoffice slokachiguda 500027