Post Office Outage Report in Brentford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Post Office
Post Office is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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Wi-fi (21%)
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Total Blackout (14%)
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E-mail (7%)
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Phone (7%)
Live Outage Map Near Brentford, Greater London, England
The most recent Post Office outage reports came from the following cities: London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Joanne Westeng
(@msjw1960) reported
from
Richmond, England
How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost
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Laura Newbould
(@LauraPopkid) reported
from
Richmond, England
@PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.
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Jennifer McLean
(@mcleanworld) reported
from
London, England
Postal service in Catford is aweful. It’s so intermittent and then Postworker delivering after 10pm Scared the hell out of me. Not cool. @RoyalMail @PostOffice
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G👀nerlover69
(@Goonerlover69) reported
from
Croydon, England
@PostOffice I think my postman has been kidnapped! 🤨🤨 ain't seen him since last week and I've had nothing in my letter box since Tuesday last week, which leads me to believe he's been kidnapped by some long legged blonde! Poor bloke!😔😔😔
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James Schulkes
(@schulkes) reported
from
Hammersmith, England
.@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith
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EnnyCooks 🇳🇬🇳🇬
(@eniolaxx) reported
from
Islington, England
I’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@PostOffice Why though it’s stupid and annoying
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2
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Jamie Penfold ⚒
(@jamie_penfold) reported
from
Camden Town, England
@PostOffice your Kings Cross branch need to check their security of parcels! I’ve just been to post a parcel and the “air lock” is full and open on the customer side. So anyone could steal the parcels. Tried to tell the counter staff but they weren’t interested
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Ezio Savva
(@eziosavva) reported
from
Islington, England
@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@PostOffice staines post office a queue halfway down wh Smith and two people serving at the counter of the post office. This service is disgraceful
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@PostOffice I’ve submitted a complaint via web form. The staff in the WH Smith’s branch on Harben Parade, London NW3 really need some customer service training. Being on the receiving end of rude, dismissive, and hostile attitude is unacceptable. Sort them out.
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Dawn
(@Dawnf1) reported
from
Hammersmith, England
@PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.
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Ann Halliday
(@AnnHalliday66) reported
from
London, England
@MichaelSnasdell @RachaelDunlop @PostOffice Brockley Rise one was alway good, but not working that way anymore have to use Forest Hill 😢
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Matt Ridout
(@mridout196) reported
from
Wandsworth, England
Hey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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River
(@Rvr1991) reported
from
London, England
The @PostOffice won't give me my own money back in store. Stay away from their travel card - it's an awful deal and they will hold your money hostage. 🙃
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Deborah Brown
(@Streethats) reported
from
Hammersmith, England
@PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience
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Phil Richards
(@philrichardsuk) reported
from
City of London, England
@PostOffice I was passing by so didn't need it today. But this is just one of many complaints locals have about thus sub Post Office which includes rude staff.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@postoffice service you expect from somebody representing the Post Office! 2/2
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Joanne Westeng
(@msjw1960) reported
from
Richmond, England
@PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty
(@Kitty01074688) reported
@PostOffice shocking service in exmouth post office. 10 person queue including old people with sticks and just one person serving on the tills. What a joke!
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Ecky Thump
(@EckyThump44) reported
@saj_anderson I’ve had a do with the @PostOffice asked one of their staff at St Enoch post office I needed some help photo copying I’m registered blind got told he didn’t know how it worked and it was self service nothing like a bit of discrimination by the postal service is there
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Nickolas 🇬🇷🇮🇹🇬🇧🏴
(@Vulcan01) reported
@BigPawsRule @PostOffice WHSmith and the ‘Post Office’ are two separate businesses. WHS staff can’t jump onto a PO counter till to reduce the queue. Does that help?
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Muhammad Shazz Shahroz
(@muhammad_shazzz) reported
@PostOffice Sort out your delivery service first then help others what a joke
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Valentina 🐣🧜♀️
(@ValeBerUK) reported
Hi @PostOffice @RoyalMailHelp @RoyalMail how can I make an official complaint? I just went to your store in St. Annes Harrow (closes at 5:30pm according to your website) to collect my pre-paid travel money. The lady at the the till told me that only the manager has left and he is
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Sarah Hutchison
(@sarahmhutchison) reported
@PostOffice there is just one member of staff on the 4 counters at St Andrews Post Office. She is bravely attempting to serve the 17 people queuing. As I write, 4 people have walked out. This is no way to treat your loyal staff nor is it providing a public service.
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alice•needs•coffee🥑
(@manx_alice) reported
from
Middlesbrough, England
@PostOffice had the same issue with no self service open again. Being disabled this is not great
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Valentina 🐣🧜♀️
(@ValeBerUK) reported
Not to mention that the lady at the counter was super rude and dismissive. This is not the service I am expecting @RoyalMail @RoyalMailHelp @PostOffice
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danalar ✨
(@danalar) reported
@PostOffice I know there's been strikes, but to get dismissive and rude customer service from your staff when trying to explain a problem I've had with click and drop across 2 separate branches THEN during a purchase isn't the level of standard I'd expect.
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MJ Post Office Victim seeking Justice
(@gospeloak8) reported
from
Bishop's Castle, England
@dean4watford @PostOffice Can you also deal with the DWP who have sanctioned people who have had to rely on benefits Due to the interim payment I am being penalised . It should not happen I am newly widowed it has taken me forever since May and now any help I has gone . Told to live on my savings .