Post Office outages and service status in Brentford, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Brentford, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Pudding (@no1snoopyfanuk) reported from Brentford, England@PostOffice Not quite true. Whilst it's open the self service functions are both out of order. It's crazy in this day and age to have to queue to post one greetings card.
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Vettel (@julian2017123) reported from Wandsworth, England@ViscountLe8ton @PostOffice People are attacked for not being gay as well. The bad and good on both sides of the fence. And last time I left the house without that feeling well almost everyday. I don’t believe people are stopped by police because of the skin colour.
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𝘚𝘩𝘢𝘶𝘯 ‘𝘑𝘰𝘩𝘯𝘰’𝘑𝘰𝘩𝘯𝘴𝘰𝘯 (@Shaun5195) reported from Hammersmith, EnglandIf you wear hearing aids do NOT use the @PostOffice #Northend Rd #Fulham. I couldn’t understand the woman & she told me I was the problem. Man. What happened to this country.
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Simon Welburn (@ceemoon51) reported from Wandsworth, England@PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.
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James Vertigan (@jamesvertigan) reported from Ealing, England@PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2
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Maria Lam (@mariamaylam) reported from Kingston upon Thames, England@PostOffice I managed to register an account but when I log in it keeps on telling me 'a confirmation code had been sent' to me, so I can confirm my email. I've received no code and I've clicked on 'resend confirmation code' again and again. Help!
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Vettel (@julian2017123) reported from Wandsworth, England@rynltylr @ViscountLe8ton @PostOffice I’m not trying to educate no one. I want to be part of the solution of course but not the wrong solution. We may only have one opportunity to get it right but less make sure we get it right. That’s my point. Because if we get it wrong it’ll have consequences.
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Maria Lam (@mariamaylam) reported from Kingston upon Thames, England@PostOffice Hi Courtney, thanks for getting back to me but it doesn't matter now. I then registered with my gmail account which worked. There must be a problem with hotmail accounts.
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Beth Maundrill (@GunshipGirl) reported from Ealing, EnglandI don't often send moany tweets but genuinely the @PostOffice in Ealing is the most depressing place. Always a massive queue and too few staff and just horrible atmosphere. Gross.
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Vettel (@julian2017123) reported from Wandsworth, England@ViscountLe8ton @leah_c86 @PostOffice No it doesn’t. I support it I’m gay myself do I have to prove that for you?
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Sophie Rushton-Smith (@sophiers50) reported from Wandsworth, England@PostOffice how do we report an issue with a post office?
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.
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sarah guerra (@equalitywarrior) reported from Wandsworth, England@PostOffice Why though it’s stupid and annoying
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Deborah Brown (@Streethats) reported from Hammersmith, England@PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience
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Caitlin (@caitlincr_) reported from Ealing, EnglandDo not get @PostOffice travel insurance - refused a claim for HAVING to buy clothes on holiday because our bags NEVER arrived. Post office say they were “delayed” (we got them back 2 days after we returned to the UK) disgraceful service and rude staff on the phone.
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James Vertigan (@jamesvertigan) reported from Ealing, England@postoffice service you expect from somebody representing the Post Office! 2/2
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Laura Newbould (@LauraPopkid) reported from Richmond, England@PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.
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moni (@moni_natasha) reported from Wandsworth, Englandthis #PostOffice story where those poor people were wrongfully accused of theft & convicted & it was faulty systems. how bloody awful, some lost everything. some died before their name was cleared 😰
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Matt Ridout (@mridout196) reported from Wandsworth, EnglandHey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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James Schulkes (@schulkes) reported from Hammersmith, England.@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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reality-based (@reality_1323) reported@lily_lna @PostOffice This is ridiculous. Sue the post office for discrimination. Good luck and you have our support.
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Ky (@ValkyrjraFTW) reported@lily_lna @PostOffice Why ******** are you wearing that to the post office
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the patriot (@b0110k5) reported@lily_lna @PostOffice You are a stupid ********, aren't you love??
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Joseph K Bennett (@JosephKBennett) reported@keir50443 @lily_lna @PostOffice That is by far the likeliest explanation and you know it. Postmasters / staff would not give a monkeys about a customer wearing an evening dress. Their pyjamas or a dressing gown? Maybe
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Frankie (@FrankieJFea) reported@juliedoherty29 @PostOffice @lily_lna what a horrible reply. She’s a customer in a UK post office. If you have nothing good or constructive to say, please just zip it 🤐
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snow white xxx (@JaneHew72838273) reported@PostOffice @lily_lna Withdraw their franchise @postoffice. This is unacceptable. Retraining wouldn't help.
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Hennie v/d Heever (@havdh4024) reported@markmywords The stupid Postoffice not needed in our digital age.!
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☝🏼دختر بد دهن فامیل (@M005h00) reported@simonupperton @lily_lna @PostOffice Probably Fatima and Muhammed from Syrian who happen to support Palestine, own the convenience store.
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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RLK (@RLK303303) reported@HarrovianTERF @PostOffice This is for a customer.