Post Office outages and service status in Brentford, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Brentford, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Jacob The Pilot (@Jacob_The_Pilot) reported from Richmond, England@RAF100_2020 @RAFBF @MethleyVillage @PostOffice @StOswaldMethley @LS26Local @BBCLookNorth @looknorthBBC @LeedsNews @yorkshirepost @westyorkslife @itvcalendar That’s very kind and I’ll never turn down a donation for the @RAFBF 👍
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Deborah Brown (@Streethats) reported from Hammersmith, England@PostOffice again #hammersmith king street PO and no self service but a queue....#CustomerExperience
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Dawn (@Dawnf1) reported from Hammersmith, England@PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.
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moni (@moni_natasha) reported from Wandsworth, Englandthis #PostOffice story where those poor people were wrongfully accused of theft & convicted & it was faulty systems. how bloody awful, some lost everything. some died before their name was cleared 😰
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James Vertigan (@jamesvertigan) reported from Ealing, England@postoffice service you expect from somebody representing the Post Office! 2/2
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice 1/2 Got few points to make. I support #LGBTQpride but what’s with all these promotions these days rubbing crap into our faces. If it isn’t #BLM it’s #COVID19 and if it’s not #COVID19 it’s #PRIDE2020. Like I support LGBT and all of that for equality.
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Michelle Cuthbert (@physiorichmond) reported from Richmond, England@PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help
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Alan R Adair (@RadarRadar) reported from Hounslow, England@MackenzieSFX @PostOffice I just feel such an idiot. They got my date of birth, email and mobile before I cottoned on. I am so DUMB. 😩
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sarah guerra (@equalitywarrior) reported from Wandsworth, England@PostOffice Why though it’s stupid and annoying
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Simon Welburn (@ceemoon51) reported from Wandsworth, England@PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.
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Sophie Rushton-Smith (@sophiers50) reported from Wandsworth, England@PostOffice how do we report an issue with a post office?
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.
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Matt Ridout (@mridout196) reported from Wandsworth, EnglandHey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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James Vertigan (@jamesvertigan) reported from Ealing, England@PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2
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Vettel (@julian2017123) reported from Wandsworth, England@Chrs_re @PostOffice If people want change the needs to be review but that review can’t be rushed. If we take actions to quickly we going to make errors and those errors will lead to consequences equally not equality.
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Mazza (@mariorgi) reported from Hounslow, EnglandDisgustingly poor service by inept staff at the Hounslow post office today. Asked to speak to a manager- no one available until Monday. #HounslowPostOffice @PostOffice Staff not interested in doing their job.
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Vettel (@julian2017123) reported from Wandsworth, England@rynltylr @ViscountLe8ton @PostOffice I’m not trying to educate no one. I want to be part of the solution of course but not the wrong solution. We may only have one opportunity to get it right but less make sure we get it right. That’s my point. Because if we get it wrong it’ll have consequences.
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Christie Fidura (@cfidurauk) reported from Richmond, EnglandI was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp
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BigCaper (@BigCaper) reported from Hammersmith, England@PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.
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Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Prendergast (@kathy29983) reported@lily_lna @PostOffice Presumably they have the same policy about men coming into the Post Office exposing their backs or chests. It' just the female version of the "No shirt, no service" rule. Yeah, it's an old and fuddy-duddy rule. but it's really not all that difficult to follow.
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🦋 ריאנה Belle Bohemienne🎗️ (@BohemienneBelle) reported@RLK303303 @PostOffice That's outrageous. Nothing will change if the issues aren't outlined as to why this happened & addressed publicly.
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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Taylor (@TaylorTayl89012) reported@PostOffice @lily_lna Wtf! If i came into a business, not including a bloody brothel, I'd be shocked! That's an evening dress! For the love of god! Cover up! That's ridiculous! And you know it! Yes you do! Completely inappropriate!
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Sudheer (@gn_sudheer9) reported@IndiaPostOffice — Complaint regarding incorrect delivery status. My parcel AQ073598341IN was marked as “Addressee Absent”, but the postman did not visit my address or call me. The shipment is now on hold due to an incorrect delivery update. Please verify this delivery attempt and arrange an immediate re-delivery. Kindly ensure the parcel is not returned to the sender. #IndiaPost #PostOffice #Delivery
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YawningChasm (@NoWorseThanYou) reported@lily_lna @PostOffice They put a note on their own notice board while you were in the shop.. and then what ? Pointed at the sign and said ‘hey’ ? People will believe any crap at all these days
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🎈🎈🎈 (@Irmenberga) reported@GirlScout27 @lily_lna @PostOffice That's your prerogative and likely today illegal, however this shop is not a privately owned store but a post office, a vital public service in receipt of public funds. No individual store manager has the right to impose their personal world view on their customers
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Lisa Burk (@Lisatheburk) reported@jonsdottir13 @lily_lna @PostOffice She was a customer.. did not work there
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Michael Simmers (@MichaelSim1tp1) reported@lily_lna @PostOffice I hope you told them to **** off back to 650AD
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SussexGal 🏴🇮🇪🇬🇧 (@dino868) reportedSadly, there's only one thing that these private equity firms know and want : #MONEY!! 🫰💰 Until greed and huge profits are a thing of the past (which of course will never happen), this is a trend that will only worsen! #PostOffice