Post Office outages and service status in Brentford, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Brentford, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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BigCaper (@BigCaper) reported from Hammersmith, England@PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.
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Vettel (@julian2017123) reported from Wandsworth, England@rynltylr @ViscountLe8ton @PostOffice I’m not trying to educate no one. I want to be part of the solution of course but not the wrong solution. We may only have one opportunity to get it right but less make sure we get it right. That’s my point. Because if we get it wrong it’ll have consequences.
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Vettel (@julian2017123) reported from Wandsworth, England@Chrs_re @PostOffice If people want change the needs to be review but that review can’t be rushed. If we take actions to quickly we going to make errors and those errors will lead to consequences equally not equality.
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sarah guerra (@equalitywarrior) reported from Wandsworth, England@PostOffice Why though it’s stupid and annoying
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice 2/2 But is the really a need to force the agenda? Like 24/7? Like I want to see a more measured approach and not this rioting and protesting all the time. We don’t need the #BLM Movement protests they’re just stupid. But I’ll probably labelled a these days as racist for that.
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Maria Lam (@mariamaylam) reported from Kingston upon Thames, England@PostOffice I managed to register an account but when I log in it keeps on telling me 'a confirmation code had been sent' to me, so I can confirm my email. I've received no code and I've clicked on 'resend confirmation code' again and again. Help!
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Dawn (@Dawnf1) reported from Hammersmith, England@PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.
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Matt Ridout (@mridout196) reported from Wandsworth, EnglandHey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.
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James Vertigan (@jamesvertigan) reported from Ealing, England@postoffice service you expect from somebody representing the Post Office! 2/2
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Alan R Adair (@RadarRadar) reported from Hounslow, England@MackenzieSFX @PostOffice I just feel such an idiot. They got my date of birth, email and mobile before I cottoned on. I am so DUMB. 😩
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Beth Maundrill (@GunshipGirl) reported from Ealing, EnglandI don't often send moany tweets but genuinely the @PostOffice in Ealing is the most depressing place. Always a massive queue and too few staff and just horrible atmosphere. Gross.
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Michelle Cuthbert (@physiorichmond) reported from Richmond, England@PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help
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Christie Fidura (@cfidurauk) reported from Richmond, EnglandI was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp
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Joanne Westeng (@msjw1960) reported from Richmond, England@PostOffice Well we’ve submitted our complaint to Royal Mail so let’s see! Doesn’t help the fact important payment not received in time so our case thrown out of Court!
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James Vertigan (@jamesvertigan) reported from Ealing, England@PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2
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Caitlin (@caitlincr_) reported from Ealing, EnglandDo not get @PostOffice travel insurance - refused a claim for HAVING to buy clothes on holiday because our bags NEVER arrived. Post office say they were “delayed” (we got them back 2 days after we returned to the UK) disgraceful service and rude staff on the phone.
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Jacob The Pilot (@Jacob_The_Pilot) reported from Richmond, England@RAF100_2020 @RAFBF @MethleyVillage @PostOffice @StOswaldMethley @LS26Local @BBCLookNorth @looknorthBBC @LeedsNews @yorkshirepost @westyorkslife @itvcalendar That’s very kind and I’ll never turn down a donation for the @RAFBF 👍
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Joanne Westeng (@msjw1960) reported from Richmond, EnglandHow come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost
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Simon Welburn (@ceemoon51) reported from Wandsworth, England@PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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TeraSA (@YANKLAND45) reported@Davebale @lily_lna @PostOffice Spot on seriously!!??? Who runs this post office?? You weren't there for long??? Did a customer complain? if just management they have personal problem? With you?.
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Joe (@JoePetty918) reported@twasthentisnow @lily_lna @PostOffice She's a customer, *******
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AI Warning (@phil282yahoo) reported@twasthentisnow @lily_lna @PostOffice She was a customer, not a worker.
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GirlScout27 (@GirlScout27) reported@Irmenberga @lily_lna @PostOffice I've worked in pubs where we've refused service to men in shorts and no shirt. This is common practice and absolutely nothing to do with religion. I support the principle that business owners can refuse service, and they legally can.
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lyd |ミ☆ (@inflamedintent) reported@PostOffice what is going on! I am Supposed to be receiving a parcel from America and on Royal Mail it is telling me it will be returned to sender but on USPS it’s saying it’s cleared UK customs fine! Help? Answers please It doesn’t even say why!
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.
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Victor Mace (@VMace12002) reported@twasthentisnow @lily_lna @PostOffice She was a customer moron.
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Artur Nadolny (@ArturNadol7566) reportedBINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.
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Obsydiak (@TwitchObsydiak) reported@lily_lna @PostOffice I'll take "**** that never happened but we'll pretend did for attention because I likely did something stupid, got told off for it and am now a salty Karen"....for 3 please Bob
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Anthony (@AEJHulsman) reported@lily_lna @PostOffice You are in the UK, we always hear about people getting locked up for "causing anxiety" via words. Why not file a complaint so a local policeman can "check their thinking"?