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Post Office outages and service status in Brentford, England

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  • Post Office generated 0 outage signals in the last 24 hours around Brentford, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @Chrs_re @PostOffice If people want change the needs to be review but that review can’t be rushed. If we take actions to quickly we going to make errors and those errors will lead to consequences equally not equality.

  • GunshipGirl
    Beth Maundrill (@GunshipGirl) reported from Ealing, England

    I don't often send moany tweets but genuinely the @PostOffice in Ealing is the most depressing place. Always a massive queue and too few staff and just horrible atmosphere. Gross.

  • sophiers50
    Sophie Rushton-Smith (@sophiers50) reported from Wandsworth, England

    @PostOffice how do we report an issue with a post office?

  • mariamaylam
    Maria Lam (@mariamaylam) reported from Kingston upon Thames, England

    @PostOffice I managed to register an account but when I log in it keeps on telling me 'a confirmation code had been sent' to me, so I can confirm my email. I've received no code and I've clicked on 'resend confirmation code' again and again. Help!

  • mariamaylam
    Maria Lam (@mariamaylam) reported from Kingston upon Thames, England

    @PostOffice Hi Courtney, thanks for getting back to me but it doesn't matter now. I then registered with my gmail account which worked. There must be a problem with hotmail accounts.

  • Dawnf1
    Dawn (@Dawnf1) reported from Hammersmith, England

    @PostOffice Yesterday I posted my old passport to the passport office having renewed online at home and the po counter person commented on it saying how great it was. I agree! But I'm glad you still do this for folk who aren't comfortable doing it online. Because the paper form is awful.

  • LauraPopkid
    Laura Newbould (@LauraPopkid) reported from Richmond, England

    @PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.

  • Shaun5195
    𝘚𝘩𝘢𝘶𝘯 ‘𝘑𝘰𝘩𝘯𝘰’𝘑𝘰𝘩𝘯𝘴𝘰𝘯 (@Shaun5195) reported from Hammersmith, England

    If you wear hearing aids do NOT use the @PostOffice #Northend Rd #Fulham. I couldn’t understand the woman & she told me I was the problem. Man. What happened to this country.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @postoffice service you expect from somebody representing the Post Office! 2/2

  • physiorichmond
    Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @PostOffice I have urgent PPE arriving today. I have filled out a safe place box and your bot has decided I asked for new delivery date please help

  • BigCaper
    BigCaper (@BigCaper) reported from Hammersmith, England

    @PostOffice I arrived just after 1300 hours to post a birthday card overseas and left at 1342 hours. None of the self service machines were working as you can see. Staff were swamped. Queue well peeved.

  • schulkes
    James Schulkes (@schulkes) reported from Hammersmith, England

    .@PostOffice please sort out your #Hammersmith store. Ridiculous queues every time we go, at least 20 mins each time, only 1 cashier on and the self service machines out of order. It’s been awful ever since it moved into @WHSmith

  • ceemoon51
    Simon Welburn (@ceemoon51) reported from Wandsworth, England

    @PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @MackenzieSFX @PostOffice I just feel such an idiot. They got my date of birth, email and mobile before I cottoned on. I am so DUMB. 😩

  • moni_natasha
    moni (@moni_natasha) reported from Wandsworth, England

    this #PostOffice story where those poor people were wrongfully accused of theft & convicted & it was faulty systems. how bloody awful, some lost everything. some died before their name was cleared 😰

  • cfidurauk
    Christie Fidura (@cfidurauk) reported from Richmond, England

    I was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp

  • Jacob_The_Pilot
    Jacob The Pilot (@Jacob_The_Pilot) reported from Richmond, England

    @RAF100_2020 @RAFBF @MethleyVillage @PostOffice @StOswaldMethley @LS26Local @BBCLookNorth @looknorthBBC @LeedsNews @yorkshirepost @westyorkslife @itvcalendar That’s very kind and I’ll never turn down a donation for the @RAFBF 👍

  • msjw1960
    Joanne Westeng (@msjw1960) reported from Richmond, England

    How come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @PostOffice 2/2 But is the really a need to force the agenda? Like 24/7? Like I want to see a more measured approach and not this rioting and protesting all the time. We don’t need the #BLM Movement protests they’re just stupid. But I’ll probably labelled a these days as racist for that.

  • julian2017123
    Vettel (@julian2017123) reported from Wandsworth, England

    @PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevincubbin2
    Kevin cubbin (@Kevincubbin2) reported

    @ArturNadol7566 @PostOffice Was disgusting how they were treated no amount of compensation will fix what happened to them ..but good luck and keep fighting.

  • dino868
    SussexGal 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇬🇧 (@dino868) reported

    Sadly, there's only one thing that these private equity firms know and want : #MONEY!! 🫰💰 Until greed and huge profits are a thing of the past (which of course will never happen), this is a trend that will only worsen! #PostOffice

  • Wooflexis
    Kieran (@Wooflexis) reported

    @GreekTheNic @lily_lna @PostOffice So now you've got an issue with legal migrants too?

  • PierceDargan_
    Pierce Dargan (@PierceDargan_) reported

    Stepaside Post Office Closure Update I was very disappointed to see the post office in Stepaside closed this morning. Minister Richmond and I had a call with An Post this morning. They have been working with the postmaster and landowner in an effort to keep the post office open. Unfortunately no viable solution has been found which is why the post office has closed today. However Minister Richmond and I have received a commitment from A Post that they recognise the need for a post office in Stepaside or the immediate surrounding area. In the meantime post office services are available in Ballaly, Dundrum, Ballinteer and Cabinteely. Minister Richmond and I will continue to do everything we can to secure a post office back in Stepaside and ensure our community has the local postal services it needs. We understand how important this service is to the local community and we will keep pushing for a solution. #Local #Community #PostOffice

  • mainenewshound
    mainenewshound (@mainenewshound) reported

    @WGME Cant prove it. 'Some group from outside of Maine' pulls their Useful Idiot Maine Officials prions aside, instructs them how to sue for this and that. That Local Yokel from a small state,Maine,did not come up with this idea to sue the PostOffice within their own mind--No way, lol!

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    BINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    POST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.

  • sweepybuns
    (((robingillis)))✡🦁🐇🐱 (@sweepybuns) reported

    @Rob_ThaBuilder @lily_lna @PostOffice She's a CUSTOMER.

  • twtrp8d
    Sharon Wood (@twtrp8d) reported

    @lily_lna @PostOffice You are full of ****. No one said anything to you about what you were wearing 🙄

  • MyNamesGuy
    Yep my name is Guy 😊🌸🥕 (@MyNamesGuy) reported

    @ArturNadol7566 @PostOffice I have worked in software for 35+ years. The people supporting, fixing and amending the software would have known there was a defect but kept it concealed - I am guessing they were told to shut up or not investigate the issue.