Post Office outages and service status in Brentford, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Brentford, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Brentford, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Matt Ridout (@mridout196) reported from Wandsworth, EnglandHey @PostOffice I paid for travel currency to be delivered to my local PO but it never arrived. I’m off on holiday tmw & now have no money to spend as refund takes 7 days.. #travel #tbloggers
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James Vertigan (@jamesvertigan) reported from Ealing, England@PostOffice Queueing in Ealing Common W5 3NN branch just now, the lady serving was rather rude to a customer who was concerned about the length of time other customers were being made to wait in the queue as she was the only one serving at the counter. Not the sort of 1/2
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Caitlin (@caitlincr_) reported from Ealing, EnglandDo not get @PostOffice travel insurance - refused a claim for HAVING to buy clothes on holiday because our bags NEVER arrived. Post office say they were “delayed” (we got them back 2 days after we returned to the UK) disgraceful service and rude staff on the phone.
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Alan R Adair (@RadarRadar) reported from Hounslow, England@MackenzieSFX @PostOffice I just feel such an idiot. They got my date of birth, email and mobile before I cottoned on. I am so DUMB. 😩
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Vettel (@julian2017123) reported from Wandsworth, England@ViscountLe8ton @PostOffice People are attacked for not being gay as well. The bad and good on both sides of the fence. And last time I left the house without that feeling well almost everyday. I don’t believe people are stopped by police because of the skin colour.
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Joanne Westeng (@msjw1960) reported from Richmond, EnglandHow come when you post something ‘Guaranteed Delivery Next Day’ and it never arrives neither @RoyalMail nor @PostOffice will take responsibility! #lostmail #importantpapers #lost
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Laura Newbould (@LauraPopkid) reported from Richmond, England@PostOffice such rude staff at your Kingston Road branch in Hampton Wick. I cannot believe how many years I have been subject to this poor level of service and attitude.
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Vettel (@julian2017123) reported from Wandsworth, England@ViscountLe8ton @leah_c86 @PostOffice No it doesn’t. I support it I’m gay myself do I have to prove that for you?
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Simon Welburn (@ceemoon51) reported from Wandsworth, England@PostOffice As you will no longer have a banking service after the 11th September, is this not superfluous to your business profile.
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Vettel (@julian2017123) reported from Wandsworth, England@Chrs_re @PostOffice If people want change the needs to be review but that review can’t be rushed. If we take actions to quickly we going to make errors and those errors will lead to consequences equally not equality.
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Vettel (@julian2017123) reported from Wandsworth, England@rynltylr @ViscountLe8ton @PostOffice I’m not trying to educate no one. I want to be part of the solution of course but not the wrong solution. We may only have one opportunity to get it right but less make sure we get it right. That’s my point. Because if we get it wrong it’ll have consequences.
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice 1/2 Got few points to make. I support #LGBTQpride but what’s with all these promotions these days rubbing crap into our faces. If it isn’t #BLM it’s #COVID19 and if it’s not #COVID19 it’s #PRIDE2020. Like I support LGBT and all of that for equality.
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Maria Lam (@mariamaylam) reported from Kingston upon Thames, England@PostOffice I managed to register an account but when I log in it keeps on telling me 'a confirmation code had been sent' to me, so I can confirm my email. I've received no code and I've clicked on 'resend confirmation code' again and again. Help!
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Pudding (@no1snoopyfanuk) reported from Brentford, England@PostOffice Not quite true. Whilst it's open the self service functions are both out of order. It's crazy in this day and age to have to queue to post one greetings card.
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sarah guerra (@equalitywarrior) reported from Wandsworth, England@PostOffice Why though it’s stupid and annoying
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Christie Fidura (@cfidurauk) reported from Richmond, EnglandI was so excited about the @RoyalMail click & collect service. No more queuing at the @PostOffice! But, they failed to show yesterday. I’ve rebooked for today. Would feel better if they’d send me a range of times they’re likely to collect. This is very stressful! @RoyalMailHelp
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Vettel (@julian2017123) reported from Wandsworth, England@PostOffice Or maybe even homophobic even tho I’m neither of those. I love diversity but the needs to be a review and people need to calm down. Just tone down a peg. Please. Honestly tone it down.
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James Vertigan (@jamesvertigan) reported from Ealing, England@postoffice service you expect from somebody representing the Post Office! 2/2
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Maria Lam (@mariamaylam) reported from Kingston upon Thames, England@PostOffice Hi Courtney, thanks for getting back to me but it doesn't matter now. I then registered with my gmail account which worked. There must be a problem with hotmail accounts.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Flo-native (@Camtea) reported@twasthentisnow @lily_lna @PostOffice Poor Beth. Opened her mouth and confirmed the fool
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SammyKattan 🇦🇹🇮🇶🇮🇱 (@SammyHistorian) reported@lily_lna @PostOffice WTF. You have my support. Nice outfit btw
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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Phil Fuller (@PhilFul23) reported@TimmyR6ig @lily_lna @PostOffice If you don’t know you never will. This is why you didn’t know we don’t have a dress code in our post offices. What are you doing in the country? You clearly don’t like the indigenous people and culture. Is it just for free cash, health and housing?
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Kevin cubbin (@Kevincubbin2) reported@ArturNadol7566 @PostOffice Was disgusting how they were treated no amount of compensation will fix what happened to them ..but good luck and keep fighting.
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Sonja-bykergrove-Jones (@jones_sonja) reported@lily_lna @PostOffice I hope she told them to **** RIGHT OFF!!!!
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Doherty J (@juliedoherty29) reported@ajthfc @PostOffice @lily_lna No I wasn’t but I did get the wrong end of the stick, so there is that. Anyway my bad.
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Roger (@roger_boz) reported@lily_lna @PostOffice As a customer I’d say you are fine to wear this outfit, this is the UK after all and you see people wearing less in the street (I am including men in this) but if you were an employee then they may have a point. It would really depend on the company dress code.
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AreWeThereYet? (@YetAre45328) reported@lily_lna @PostOffice Need to write that you're a customer! Wear what you want to buy a stamp FFS!
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.