Is Santander down in Thamesmead, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent Santander outage reports came from the following cities: London, Islington, Hackney, Ilford, Upminster, Romford and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Islington |
Transfer | |
| Hackney |
Website | |
| London |
Transfer | |
| Ilford |
Mobile App | |
| Upminster |
Mobile App |
Community Discussion
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Santander Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Oluwa Blanco 🌬
(@oluwablanco) reported
@santanderuk can I get some bloody help around here! I’ve never ever come across a bank with no decorum or etiquette!!! Absolutely leaving this bank and going to @NatWest_Help
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Sigrid
(@Sigrid2022) reported
Santader Cambridge branch MUCH worst service then in Asda #notgoingback , and I am existing custumer ! @santanderuk @bancosantander
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Chris Kyne
(@chris_kyne) reported
Ever tried getting through to @santanderuk customer service? Nearly an hour on hold already and still going strong 😡
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S’more or less
(@___Louisa____) reported
Well I’ll never ignore @MartinSLewis surveys again! @santanderuk repeatedly lowest in customer service and I agree! Trying to pay my credit card, on hold for 3 x 20 mins…. do they not want me to pay?? 😡
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Simon Treadwell
(@simon_treadwell) reported
@santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....
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Alan Gibbons
(@alan_gibbons) reported
40 minutes on hold now @santanderuk Shocking service levels!
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Sandra Duggan
(@QPRgirl13) reported
@santanderukhelp @santanderuk Can you help? The bank has refused to process my pensioner sister’s claim as they say it’s too late since original transaction. Hotel booked for wedding in Mar 21, this moved to Dec 21 due to lockdown. My sister then tested +Covid & couldn’t attend
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Alan Gibbons
(@alan_gibbons) reported
@MrsAA55 @santanderuk Awful....customer service across the UK has gone downhill. They all try to push you towards 'self-help' on-line as it costs them a fraction to manage this way. The service is so patronising...
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domino ❤️🏳️🌈🏳️⚧️🇦🇹
(@domino) reported
Hey, @santanderuk isn’t it about time we had the banking app on Apple Watch? It’s available on the Spanish site, so you’re half way there! Come on, treat your customers!
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Nicola Edmead
(@novicecakemaker) reported
@santanderuk do you have a problem with your mobile app, it’s not letting me log in?