Is Santander down in Hackney, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hackney, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (50%)
-
Transactions (22%)
-
Website (10%)
-
Login (7%)
-
Transfer (7%)
-
Withdrawals (4%)
Live Outage Map Near Hackney, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, London, Tower Hamlets, Mitcham, Croydon, Ealing, Newham, Hampstead, Lewisham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| London |
Transactions | |
| Tower Hamlets |
Mobile App | |
| Mitcham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Dianne Grimason
(@GrimasonDianne) reported
@santanderukhelp @santanderuk what is going on??? No app available, no online banking and no technical support via your phone lines - I might try carrier pigeon next. Where is your customer support??
-
Ros Mackenzie
(@Rosmack) reported
@santanderuk Any idea how long the app will be down. I can’t access my account.
-
Dave Ambo
(@DaveAmbo) reported
@santanderuk @santanderuk The Santander app is down, yet again, honestly I’m not sure why anyone should bother with them, they can’t even communicate with customers. This is very poor and definitely makes me want to change my bank.
-
Al Hogg
(@AlastairCHogg) reported
So santander is ******.. Online banking down, the app doesn't work and I can't even make payments online. Thanks @santanderuk
-
Mick Dennis
(@MickDennisReal) reported
All online services down at @santanderuk. Over at @santanderukhelp they’re admitting this in replies. But there’s no overarching, apologetic announcement from anyone.
-
Dave Makepeace
(@Peacemaker535) reported
@santanderuk how can your online banking be down? Sort it!!
-
Joanna wight
(@DieselbaxiWight) reported
@santanderuk is the online banking not working? Using app just says retry each time
-
RFC NOW THEN FOREVER #5️⃣5️⃣
(@CMKT2010) reported
@santanderuk Shambles of a bank....maybe stop cutting your staff weekly and you wouldn't have these problems.
-
Charlotte
(@1988_charlotta) reported
Online banking unavailable, please call for help. Technical problems means phone assistance is unavailable. @santanderuk it’s been a while. Please let people know what’s happening.
-
Di Carter
(@Dicarter64) reported
@santanderuk app says overnight maintenance until 6am. It's now 10am and it's still not working! I need to access my account