Santander status: access issues and outage reports

Problems in the last 24 hours in Barking, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Barking, England

Latest outage, problems and issue reports in Barking and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 6 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 9 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  gary watkinson (@WatkinsonGary) reported 42 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 42 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Webbo (@Webbo2306) reported 47 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Ruth Robinson (@RuthRobinsonLon) reported 48 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Paul Cook (@t_saviour) reported 52 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Mark Thorley (@MarkThorley1) reported 54 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Burger (@jonathoncloud1) reported 33 seconds ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  Maks (@omgitsmaks) reported 43 seconds ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

• 
  AP (@andyparsons3) reported 9 minutes ago

  Nothing says “we value you as a customer” like locking a paying customer out of their own money with zero explanation for most of a working day. @santanderukhelp @santanderuk @bancosantander

• 
  AP (@andyparsons3) reported 10 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

• 
  The Pixel Princess (@PixelPrincessRG) reported 10 minutes ago

  @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

• 
  Nazima Habib (@NazHabib) reported 10 minutes ago

  @santanderuk I have opened an account but never received any account information or card. I am trying to get online but obviously sir have any details. When i go to make a complaint even that’s next to impossible. Terrible customer experience.

• 
  Lucy Arnold-Courtney (@arnoldlaa) reported 14 minutes ago

  @santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.

• 
  BH (@Welshyyyyy) reported 16 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  The Northern Monkey (@TheNorthernMon2) reported 17 minutes ago

  Are your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk

• 
  rhoda roberts (@adhorstrebor) reported 21 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬