Is Santander down in Hayes, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (25%)
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Login (23%)
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Website (21%)
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Mobile App (19%)
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Withdrawals (6%)
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Transfer (6%)
Live Outage Map Near Hayes, Greater London, England
The most recent Santander outage reports came from the following cities: London and Borehamwood.
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Community Discussion
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Santander Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Martin Cain (@MartinCainActon) reported from Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Marc Hartog (@marchartog) reported from Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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David Crossinggum (@pmancat) reported from London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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FOG101 (@FOG1O1) reported from Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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xxx (@Fabs11111111) reported from Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Kam Shah (@TiffinSolutions) reported from Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Marc Hartog (@marchartog) reported from Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Rob Taylor (@TreborRolyat) reported from Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Mrs R (@KateRenton) reported from Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Patrick (@Everybody63) reported from Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Bethany Cole (@coleb86) reported from Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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peter davidson (@redwharf) reported
@santanderuk undoubtedly the worst bank in the world for online chat and telephone customer support. ****** bank,****** support,****** systems!
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Steve Whalley (@whalleysteve1) reported
A few years ago I moved to @santanderuk, as they actually had a branch in #Darwen. That branch closed on 12th August. Since then online banking has been down on the 2oth and again today. I presume that the 72% of customers from your former Darwen branch who go online are unhappy.
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Nigel Ayers (@61npa) reported
@santanderuk I closed my student account with you end Jul21. Subsequent 3 x National Lottery wins have been notified to me, with payments sent to you I understand. 11Aug 8.10, 14Aug 12.90, 18Aug 3.20. I have spoken to National Lottery. These payments haven't been returned. Help!
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Roger Sallows (@rogeedisal) reported
@santanderuk why oh why have you shut the Beckenham and West Wickham branches! I want to put to business cheques in and can’t. At least sort your app so we can do it online. I can see myself leaving soon as this service is appalling.
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Kay Carrick (@kay_carrick) reported
@santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!
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Cookie (@Cookie32243716) reported
@santanderuk I've applied for an account and got email on Monday to say it was now up and running. One slight issue, i haven't been given sort code or account number. How long will it take to get those details
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Rossy B❄️ (@RossyTweets) reported
@santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!
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alison abbott (@alisonabbott1) reported
@santanderuk why could my mother not pay cash into my bank account with the account no? having queued for 15 minutes? Terrible service
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Andy (@Andy40928831) reported
@Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk
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Lowri Ann (@lowdyffrynclwyd) reported
@TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??