Is Santander down in Hayes, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hayes, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Hayes, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, Woking and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| Feltham |
Withdrawals |
Community Discussion
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Santander Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Rob Taylor
(@TreborRolyat) reported
from
Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cindy HerramanStower
(@cindyhsetc) reported
@santanderuk absolutely dreadful service with your call centre. Waiting ages on behalf of my elderly father then asking him questions that he ABSOLUTELY had to answer before you would speak to me. He couldn’t hear or understand what the questions were. He’s 81 and disabled FFS!
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Paul the Cyclist,car/van driver/pedestrian/pleb
(@cyclist13) reported
@santanderuk Just spent 20 mins on the phone to your NON answering call centre, all lines are busy, any reason why you font have sufficent staff to answer the phones, seems to be a things lately with banks, abysmall service.
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David Wood
(@Deeznutzwoody) reported
@santanderuk You can't tell people what to do with their money. This is exactly why the centralised system is broken. We earned it
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nikitacastrorjs
(@nikitacastrorjs) reported
@santanderuk You guys just depleted a top up of 15GBP and gave me no solution. We are in the fckn digital era, why do I need to make stupid phone calls of more than an hour to access my hard-earned money?
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PaddyWaccoe
(@PWaccoe) reported
@santanderuk what a shower of **** Santander is. My mum is 93 she can’t hear and doesn’t do internet banking. I rang to order her a new cheque book. I verified who I was and had all my mums details and they wouldn’t do it. They don’t understand GDPR. Pathetic set of jokers 🤮
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Jan. H. T
(@jellywellys99) reported
@santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?
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woolhatwoman
(@woolhatwoman) reported
@WarphobblerKaz @santanderukhelp Ooh. NOT good, Kaz. @santanderuk and their help bods need to see what's gone wrtong xxx
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Nicky Lambert 💫
(@nicedeepbreath) reported
@santanderuk Please employ more people - 3 days - 4 hours mostly on hold listening to awful music - no call back when promised. Problem remains unsolved- Really frustrating!!!!! Please listen to your customers , your one member of staff must dread picking up the phone .
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David drury
(@davidvikingflag) reported
@santanderuk are your call centre’s working from home , ive rang afew times now and 1 they dont listen to why ive rang and 2 i was on for over 15 mins on hold . Seems to me people need to get back into offices or have cameras on to see people are actually working
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼
(@FeralMother44) reported
@AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx