Santander

Is Santander down in Hampstead, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hampstead, Greater London, England 02/17/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Hampstead, Greater London, England

The most recent Santander outage reports came from the following cities: London, Bromley, Islington, Poplar and Borehamwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website
United KingdomBromley Website

Community Discussion

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Santander Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TJPaterson Tito John Paterson (@TJPaterson) reported

    @katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @nicperrins @BexBookaholic @santanderuk Santander have announced they're going back to Covid Lockdown hours permanently in branches as combined with Mask mafia it was such a success in driving their customers away soon they will have no staff but millions of customers working for them

  • bernardstacey Bernard Stacey 🇪🇺 (@bernardstacey) reported

    Well thanks, @santanderuk for apparently freezing my account without so much as an explanation and then having me on hold for over an hour when I ring you to sort it out. Tremendous customer service. 😡

  • DeaconQuigley Sean Quigley (@DeaconQuigley) reported

    @santanderuk Have been customer since 1979 ( Ex Girobank). Very unhappy with recent service: queues of up to 12 in Leeds Briggate. Long wait on telephone to deal with a fraud issue. #Santander Still on call after 80min.

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • waitingforKev Jess.i.ca (@waitingforKev) reported

    @santanderuk PLEASE HELP-been waiting on phone 4hours but no answer.Someone has taken an account out in my name & using my degails but its NOT ME. You wrote 2 me saying I owe you money & provided the account balance & everything but I bank with someone else. Please advise. #fraud

  • JamesRo15873562 James Roberts (@JamesRo15873562) reported

    @no9bus @nicperrins @santanderuk I’ve been with first direct since the day it opened I’ve never had bad service they are always friendly and helpful. Definitely worth a try

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk isn't just the worst bank operating in the UK, it has the worst customer service of any company I've ever dealt with in my 54 years on this planet. Scammers or just incompetent? Not sure.

  • ODEM_PLUM_HEAT ODEM plumbing and heating (@ODEM_PLUM_HEAT) reported

    @santanderuk your customer service is nothing short of disgraceful. Currently still on hold to try and get account open 1h38mins in. That I applied for 2 weeks ago. I would t mind I have 5 other accounts with you. Thinking it might be time for a change to one of these new banks

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.