Is Santander down in Hampstead, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hampstead, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (3%)
Live Outage Map Near Hampstead, Greater London, England
The most recent Santander outage reports came from the following cities: Camden Town, Bermondsey, Wembley, London, Woolwich, St Albans, Islington, Hackney and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Login | |
| Bermondsey |
Login | |
| Wembley |
Mobile App | |
| London |
Login | |
| Woolwich |
Mobile App | |
| St Albans |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Das-Photography
(@DasPhotoLondon) reported
@santanderuk Mortgage statements ordered 3 times but didn’t get delivered. We need these urgently to declare Swiss taxes. Can you please help? Long queues on the phone, when I was in London they refused to fax/email it to one of your local branches.
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Paul Evans
(@PaulEvans007) reported
@santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?
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Bhavik Shah
(@BhavikrShah) reported
@santanderukhelp @santanderuk - Finally managed to get to someone after 2 hours and they disconnect your call. Has to be the worst customer service ever.
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderuk So after all this correspondence I still have not got a solution my problem. Absolutely awful customer service
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Amy
(@amyflitney) reported
@santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?
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Benny Bongo
(@BennyBongoP3fan) reported
@santanderuk @VictoriaScone Your customer service is absolute rubbish! People waiting over an hour to get through to your security team, locking vulnerable customers out of their account, forcing sick and vulnerable customers to attend in person to prove ID when they've had accounts with you for years!
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Az Hoque
(@HoqueAz) reported
@santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!
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Mark
(@Mark850602071) reported
@santanderuk can't get cash out any ATMs, it says contact card issuer and your only branch in the city of Edinburgh closes at 3pm, absolute joke and disgraceful customer service unless unlike typing skint with bots 😡🖕
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Kelly
(@Kelly53939907) reported
@santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??
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Elaine
(@ReturnToIndy) reported
@santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...