Santander status: access issues and outage reports

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

• 
  Haneul 이하늘 (@ddibidibidilee) reported 5 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Kam Shah (@TiffinSolutions) reported 11 minutes ago from Ealing, England

  @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

• 
  Martin Cain (@MartinCainActon) reported 11 minutes ago from Ealing, England

  @RichardBurgon Wee problem with @santanderuk?

• 
  Bethany Cole (@coleb86) reported 14 minutes ago from Ealing, England

  @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

• 
  FOG101 (@FOG1O1) reported 17 minutes ago from Brentford, England

  @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

• 
  xxx (@Fabs11111111) reported 48 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  julie (@juliebalfo) reported 24 seconds ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Zionist Zvi נחום צבי 🇮🇱✡️ (@NachumZvi) reported 1 minute ago

  @Rehiana1980 @santanderuk We see you as a race baiting jew hating piece of ****

• 
  ANDREW JAMES BRINKMAN (@monounio) reported 2 minutes ago

  It’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk

• 
  Lucy Dorrington (@TheParentGame) reported 4 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Sandy (@deerheartsk) reported 9 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 11 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  Heather Self (@hselftax) reported 14 minutes ago

  Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

• 
  Lee Hayward (@vibedcoder) reported 15 minutes ago

  @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.

• 
  rhoda roberts (@adhorstrebor) reported 16 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  bex (@viewsofa42yo) reported 18 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out