Santander down? Current status and problems in Hammersmith, Greater London, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (25%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map Near Hammersmith, England
The most recent Santander outage reports came from the following cities: London, City of London, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 21 days ago |
|
London
|
Mobile App | 27 days ago |
|
City of London
|
Mobile App | 27 days ago |
|
City of London
|
Transactions | 29 days ago |
|
Hampton
|
Transactions | 1 month ago |
|
Southwark
|
Mobile App | 2 months ago |
Community Discussion
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Santander Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Jane Tippett (@Janietip) reported from Tottenham, England@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Butcher (@sightseersteph) reportedSo @santanderuk & @financialombuds think it’s fine for card details to be fraudulently used abroad & not bother to flag to the customer because they “don’t want to disturb normal transactions”. Despite it being for a taxi in Belgium when I hadn’t left the country for two years…
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Nicki Rogers (@NickiRogers) reported@santanderuk your call centre may be not an additional charge to my mobile phone, but is readily eating up my inclusive minutes whilst I sit and listen to your awful on hold messaging. What's the excuse today - its too hot??? Sort yourselves out please
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Mohannad Sabry (@mmsabry) reportedBeing a good Samaritan, I picked up a Debit card I found on the street and now trying to report it, I get on @santanderuk website, I call their 24/7 service and lo and behold, an automated voice tells me the center is closed. I am truly fed up with how dumb our world is.
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peter howard (@sleepysilvery) reported@santanderuk Hi is anyone working on your helpline? I messaged yesterday and have received no reply!
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fat dad (@fat_dad_cyclist) reported@santanderuk terrible customer service at cwmbran branch today. This is not how to treat people
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Charlotte Lombardi-Whitehouse (she/her) (@lombardi_est87) reported@santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?
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james marshall (@back4the1stime) reported@santanderuk currently on holiday in Cuba and have been unable to access my online banking since last Thursday.... While my wife a NatWest customer can use their online service within 10 seconds? Currently on hold for 15mins to UK customer service @£2.50 per minute 👍🏾
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Craig Butcher (@craigbutcher) reportedAnd to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.
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Craig Butcher (@craigbutcher) reportedHow online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)
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Kitten Watts (@Kathryn_Watts) reportedJust had my bank accounts hacked and feel violated. Called @santanderuk to report it and get told to call weekdays between 9-4. Gonna be out of the country next week so don’t know what ******** to do.