Santander

Is Santander down in Buckhurst Hill, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Buckhurst Hill, Essex, England 01/26/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent Santander outage reports came from the following cities: Southwark, London, City of Westminster and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • Scare158Steve Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonnyr67 Jonny Roberts (@Jonnyr67) reported

    @santanderuk . Not happy today to receive a letter from you telling me that the cheque I paid in was returned incomplete. Not only do you not have the ability to pay in a cheque but the cashier then didn't even scan the reverse! Rubbish service. You need to be better.

  • Fruitnamedlady Gem (@Fruitnamedlady) reported

    @santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.

  • SteveDPIves Steve Ives (@SteveDPIves) reported

    @santanderuk Hi there. If I pay a check drawn on another bank into my Santander account, when should I get the money? Do you clear checks using cheque imaging? I thought it was by midnight the next working day plus 1 more day as I paid it in at the Post Office.

  • Isla_Skinner Isla Dowds Skinner (@Isla_Skinner) reported

    @santanderuk 45 mins on hold and I understand that you may have significant staffing issues but my goodness that thumps music is very very wearing for that length of time and verbal interjections too frequent! Please - something soothing and varied not stressful!

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • elaine_belloc ₭ɑmi-kø ~☆ (@elaine_belloc) reported

    @santanderuk Why don't you support crypto?

  • carleton_alan Alan Carleton (@carleton_alan) reported

    @prateek_4552 @santanderuk @santanderukhelp We are having exactly the same issue - been put on hold then over an hour later cut off - it's appalling customer service.

  • saram1706 Sara Stewart (@saram1706) reported

    @santanderuk @santanderukhelp 2 weeks now and still no loan money which was approved 2 weeks ago …. Never dealt with a company like this before! Absolutely awful!

  • AlexChanceWill Alex Williams (@AlexChanceWill) reported

    Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.

  • Lancsamb Graham Curry (@Lancsamb) reported

    @santanderuk you make promises then as usual let your customers down, you complaints team are useless and full of hot air I am sorry to say.