Santander down? Current status and problems in Buckhurst Hill, Essex, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Buckhurst Hill, England

The most recent Santander outage reports came from the following cities: London, City of London, and Ilford.

City	Problem Type	Report Time
London	Transactions	25 days ago
London	Mobile App	1 month ago
City of London	Mobile App	1 month ago
Ilford	Website	1 month ago
City of London	Transactions	1 month ago
Southwark	Mobile App	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Anna Pattenden (@CopybyAnna) reported 1 minute ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Mrs L (@jo_1lesley) reported 4 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Ruth Robinson (@RuthRobinsonLon) reported 5 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Mark Thorley (@MarkThorley1) reported 5 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  Webbo (@Webbo2306) reported 6 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  John Williamson (@willow1886) reported 8 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Jane Tippett (@Janietip) reported 9 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 11 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Haneul 이하늘 (@ddibidibidilee) reported 14 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 22 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 23 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Omar Hassan (@hassano_82) reported 28 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Ahmed Mohammed (@youvsyoultd) reported 31 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Nuclear Summer (@lizardUnicorn) reported 32 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  xxx (@Fabs11111111) reported 34 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

• 
  Paul Cook (@t_saviour) reported 41 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  Mrs L (@jo_1lesley) reported 43 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  gary watkinson (@WatkinsonGary) reported 54 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 55 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  David Crossinggum (@pmancat) reported 55 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Marsh 💙 (@alan_marshphoto) reported 8 minutes ago

  @santanderuk No thanks you shut mine down hadn’t used in a while. Still had some money in a account. The staff on the counter were not even interested. You never even had a staff out branch front 😡

• 
  Ashley Costello she/her (@theresilientkid) reported 9 minutes ago

  @santanderuk I have a business bank account and it really does need to catch up on the tech. App doesn’t allow face recognition, you can’t change references when making a payment from it. Really slow

• 
  John Macdonald (@JohnMac87014501) reported 10 minutes ago

  @santanderuk hello can you help me with a number to whoever is dealing with credit card payments .

• 
  Philip Westlake (@yeovil1962) reported 12 minutes ago

  @santanderuk 3 months to get 130.00 no chance. Had an account with you but you wouldn’t give us a mortgage. Went to another bank and absolutely no problem. Need to look after people better

• 
  Tony James (@TonyJam76357203) reported 13 minutes ago

  @santanderuk High street banks appear to be on the way out so to attract and keep customers they need to go 100% on telephone customer service, recent experience, (45min wait), prove to me Santander aren't bothering with this.

• 
  Forking Forklifter (@Angryyorkshire2) reported 20 minutes ago

  @santanderuk I've really enjoyed reading the comments and seeing Santander getting slaughtered, but the novelty had worn off now so I'm going to block you, bank. Buh bye

• 
  Tomcat (@UnbearablesVAR) reported 28 minutes ago

  @santanderuk Santander 123 has been ok for me for years, Only problem is, having your customer service staff working from home is awful, long wait times, staff blaming their slow computer, poor sound quality etc. Get this sorted and you’ll be ok again.

• 
  wendy brown 💙 (@bookster54) reported 29 minutes ago

  @santanderuk ok, after 4 hours on the phone over 5 calls, 2 Twitter staff, 6 call staff all unable to action refund despite seeing the error. 2 dispute refs, 1 complaints ref and no promised call back I've emailed consumer help at the Guardian and copied you in. #santanderuk

• 
  Ron B (@RonBaber) reported 30 minutes ago

  @santanderuk You used to pay 3% interest for £5 monthly fee, now it’s 0.3% for £4 fee - hardly customer focused! Maybe if you stopped paying Ant and feckin’ Dec our previous interest. . . .they’re enough to make anyone go elsewhere!

• 
  MP TRAVEL - Sheffield (@TravellingMP) reported 31 minutes ago

  @santanderuk @AskNationwide best service out there imo, everyone helpful and never any mistakes! 👍