Is Santander down in Abbey Wood, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Abbey Wood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Abbey Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Live Outage Map Near Abbey Wood, Greater London, England
The most recent Santander outage reports came from the following cities: London and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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Santander Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Daines
(@KatieDaines82) reported
@santanderuk been waiting three weeks for paperwork to come out to remortgage and now on the phone for 40 mins and nobody has picked up! I will be going elsewhere as your customer service is terrible!!!
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Kate
(@KateKtam) reported
@santanderuk Any idea why your online banking won’t allow me to request my log in details and why it’s taking over 45 minutes for your staff to answer calls when trying to sort it out? Desperately need access and have no way of doing it.
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wendy brown 💙
(@bookster54) reported
@santanderuk at last! Within a day of my complaint landing on Pam's desk the refund was in my account. 2 weeks of being passed from pillar to post, 5+ hrs on mobile. It shouldn't be this hard - v poor customer service.
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FI Monty
(@Mpa091191) reported
@MoneySavingExp @santanderuk Terrible service at your Brixton branch. I have an existing Santander account, and as per instructions on your website, made an appointment to switch a bank account into my existing Santander account to take advantage of your switch offer (1/3)
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Graham Steele
(@golfandgym36) reported
@santanderuk Destroying families and their ability to future proof with their archaic and down right ridiculous lending policies! Their underwriters need an *** kicking!!!
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Simon Fluendy
(@simon_fluendy) reported
@santanderuk Your entire online banking system is terrible. Why can’t I pay a credit card bill by app- like every single other bank in the country?
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elissar🌻
(@elissarhaidar) reported
@santanderuk hi santander how can i get in contact with customer service
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Kathleen Furniss
(@FurnissKathleen) reported
@santanderuk @santanderukhelp @santanderpb What is your policy re supporting non-mobile impaired clients? A patient changed address during hospital admission. Despite knowing passwords, they were denied a new card PIN via post, thus denied access to their money! They had no food!
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Andy
(@thehitcher34) reported
@santanderuk is Doncaster branch open on a Saturday? It says so on the website but I want to check before travelling, thanks.
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E 🖤
(@erinmead_) reported
@santanderuk charged me £11 for being on hold for 8 mins to try and get through to customer service who never actually picked up SIGH