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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Abbey Wood, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Abbey Wood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Abbey Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Abbey Wood, England

Latest outage, problems and issue reports in Abbey Wood and nearby locations:

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • MarkThorley1
    Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gowithbazza1
    Barry (@Gowithbazza1) reported

    .@santanderuk, you're asking me questions. You already know the answers to you know what goes into my account and where it's from WTF. I do not have the mental capacity to deal with this **** hull. you're digging me into. Please STOP!!

  • MattsterT3
    Mattster (@MattsterT3) reported

    @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

  • cp_ma24524562
    Chris May (@cp_ma24524562) reported

    @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯

  • NewComDebt
    NewCom Debt (@NewComDebt) reported

    @santanderuk @santanderukhelp They are receiving help from us as a Debt Advice Charity - we have the Authorisation etc - we just need to send you information electronically like we do with other banks like HSBC who have an email companies like Cabot or Lowell...

  • elghwliyah
    mariam (@elghwliyah) reported

    @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

  • MBUR337
    MBUR337 (@MBUR337) reported

    @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

  • debramcinnes
    debs (@debramcinnes) reported

    @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

  • FeelitWorking
    aka James Bond (@FeelitWorking) reported

    @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

  • SteveR69420419
    SteveR (@SteveR69420419) reported

    Is @santanderuk online banking down???