Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, login and transactions.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Abbey Wood, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Abbey Wood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Abbey Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Santander
Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Abbey Wood, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Mobile App | 13 days ago |
|
City of London
|
Mobile App | 4 months ago |
|
Dartford
|
Transactions | 4 months ago |
|
Ilford
|
Website | 4 months ago |
|
City of London
|
Transactions | 4 months ago |
|
Southwark
|
Mobile App | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Abbey Wood, England
Latest outage, problems and issue reports in Abbey Wood and nearby locations:
-
Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
-
-
Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
-
Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Jordz🇯🇲🇬🇧 (@jmanellis) reported@santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore
-
Simon Blakeley (@BlakeleyLegal) reported@santanderukhelp Always the same excuses but NEVER any improvement in the service! So it is clearly the choice of @santanderuk to maintain a shoddy service
-
Elizabeth Tillyer (@ElizabethT34440) reported@santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.
-
From The Land Of The Midnight Sun (@thenobbs) reported@santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.
-
Gray Schofield (@gray_schofield) reported@santanderuk I opened a cash Isa on 29th April with the plan to transfer an Isa into your account. I was told I'd get a two letters for my log in details in 7 days which I still haven't received. I was told I would get a £200 evoucher for doing this. Now you've ended this offer
-
Steve Scrase (@StevenScrase) reported@DrChrisParry @santanderuk I left them over a year ago now and joined NationWide. Santander are a joke and their staff become derogatory even when you point their errors out or even if you need the slightest bit of help.
-
Alison Beswick (@alison_beswick1) reported@MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk
-
Dorset Gooner (@dorset_gooner) reportedSo @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻
-
Jordz🇯🇲🇬🇧 (@jmanellis) reported@santanderuk Fix your app, had issues with it and can’t access my accounts
-
Oasis (@Oasisrvti) reportedAnother day of @santanderuk sitting on their arse doing **** all