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Sky

Sky Outage Report in Wylde Green, City and Borough of Birmingham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wylde Green, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wylde Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wylde Green, England

The most recent Sky outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Oldbury, Tamworth, Solihull, Smethwick, Burntwood, Dudley, Lichfield, Sutton Coldfield, Cradley Heath, Wednesbury, Bilston, and Cannock.

CityProblem TypeReport Time
Birmingham Internet 14 hours ago
Birmingham Internet 15 hours ago
Birmingham Wi-fi 23 hours ago
Birmingham TV 1 day ago
West Bromwich Internet 2 days ago
Birmingham Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wylde Green, England

Latest outage, problems and issue reports in Wylde Green and nearby locations:

  • beechishere
    Gaz Beecham (@beechishere) reported from Birmingham, England

    @SkyHelpTeam Nope, Every channel. Both signal bars have nothing and not locked. The rains not even that bad!

  • andyjones_1981
    Andy Williams-Jones (@andyjones_1981) reported from Solihull, England

    @SkyHelpTeam @OmbudServices Oh thanks send me to a page to go through things we’ve been through repeatedly with support when they eventually reply to messages and the phone.

  • beechishere
    Gaz Beecham (@beechishere) reported from Birmingham, England

    Bit of rain outside and the bloody sky stops working... didn’t want to watch the cricket anyway @SkyHelpTeam Absolutely sick of the service issues

  • StefanMCampbell
    Stefan (@StefanMCampbell) reported from Wednesfield, England

    @SkyHelpTeam currently on the line with the most rude and incompetent help desk advisor i have ever come across at any company Genuine issue with a renewal two weeks ago not being processed. Advisor not helping. Wont give his name or pass me to a mgr. He has now put me on hold!

  • beechishere
    Gaz Beecham (@beechishere) reported from Birmingham, England

    @SkyHelpTeam Plus take over £130 on DD for something I cannot watch & the charge me £80+ to have the privelidge of you fixing my service which I am getting robbed for

  • Leedavidvarley
    📸Lee David Varley 🇬🇧 (@Leedavidvarley) reported from Birmingham, England

    So care to explain yourselves @SkyUK @SkyHelpTeam as we always pay our sky bills, we shouldn't be need to be cut off like that, what a way to lose your customs if that is how you treat them.

  • harryharrad
    HH (@harryharrad) reported from Birmingham, England

    @SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

  • PRBloke
    Clive Reeves (@PRBloke) reported from Birmingham, England

    @Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service

  • andyjones_1981
    Andy Williams-Jones (@andyjones_1981) reported from Birmingham, England

    @gemmarogers1 @SkyHelpTeam are the worst for this

  • TexanBritMel
    Melinda Kaye Woodhouse (@TexanBritMel) reported from Birmingham, England

    @ShaunGibson19 @Leena21S @SkyUK @SkyHelpTeam Cancelling ours was one of the best things we’ve done. We get the sports app for £10.99 a month and never really watched anything else on Sky anyway.

  • Only1tizz
    🏴‍☠️ (@Only1tizz) reported from Birmingham, England

    That Aliyah Marie girl does anything and it’s reported on faster than a deadline day move by SkySports... thought y’all didn’t like her wtf

  • beechishere
    Gaz Beecham (@beechishere) reported from Birmingham, England

    @SkyHelpTeam Basically call an engineer at whatever the stupid rates are you charge.

  • MSambrook
    matt sambrook (@MSambrook) reported from Birmingham, England

    @SkyHelpTeam I phoned up again tonight and thanks to Keenen my issue is sorted.

  • andyjones_1981
    Andy Williams-Jones (@andyjones_1981) reported from Solihull, England

    @OmbudServices @SkyHelpTeam is utterly inept at dealing with crap connectivity through their hub making skyq useless, poor internet, constant dropouts and loss of connections. They won’t even acknowledge a complaint. Keep being fobbed off to messenger who are just useless.

  • jackoregan1
    jack o'regan (@jackoregan1) reported from Willenhall, England

    @SkyHelpTeam Is Walsall area down also mines been off since 11 this morning

  • jatinderpaul_IM
    Jatinder Paul (@jatinderpaul_IM) reported from Solihull, England

    @SkyHelpTeam absolutely exasperated - almost 2 weeks without TV due to unknown issue with main SkyQ box. Called x 4. Told would have engineer 14,15 or16 June - nothing - no courtesy call, no TV and 5 yr old daughter who wants to watch but cant @cartoonnetwork - txs for nothing

  • leemulliss123
    lee mulliss (@leemulliss123) reported from Birmingham, England

    @SkyUK so after just under 2 years of continuous problems @SkyUK re and I mean reassured me the problems had ended..... guess what. Problems have happened again. This time, get your equipment out my house. Shit service. I’ll be changing service!!!!

  • ThomasTlo
    Cllr Thomas Loughbrough (@ThomasTlo) reported from Birmingham, England

    @FootballerGay @emilyhewertson @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports It's about time football moved on from the terrible homophobia that has sadly inflicted it too often.

  • loveburpees
    GAVin (@loveburpees) reported from Dordon, England

    @SkyHelpTeam any deals for becoming a new customer

  • beechishere
    Gaz Beecham (@beechishere) reported from Birmingham, England

    @SkyHelpTeam Your sky box isn’t receiving a satellite signal error

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattboi83
    Matt Mills (@Mattboi83) reported

    @SkyUK been on the phoneline for an hour to cancel my tv package and still waiting 😡 yet when i wanted to set up was straight through 🤨🤨

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam Yeah weirdly it was working on Sky Go app on my phone but now it’s not working on any device.

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam I’ve just added another device to Sky Go. I can watch BT Sport on my phone via the app fine but on my PC I get a 1410 error. Can you help?

  • sam_j_watts
    Samantha Watts (@sam_j_watts) reported

    @SkyHelpTeam I've tried to but my mobile data is that slow it keeps timing out.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam They’ve refused a few questions. Just completely ignored them every time. One final time eh - does ‘you can cancel your contract AFTER it ends’ make any sense to you @SkyUK? If you have cancellation options, why don’t I get a cancellation option? (This means it’s not available)

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam Even your reply now is a joke ‘we’ve dealt with that, got something new?’ You haven’t dealt with anything. You’ve told me to shut up and pay up. I can NOT cancel my deal, you know and I know it. Why? Why is that not an option? This has NOT been answered

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 1 No I tested the line on Friday and I was told there was an issue and that an engineer would come and sort without having to come in within a few days. That response was by text yesterday so I assumed it had been sorted. I have been at work today but my wife is working

  • ElleJ35
    Lianne Johnson (@ElleJ35) reported

    @SkyHelpTeam I know how to contact you, that isn’t the issue. The issue is it’s now 4 days since your teams have been looking into the issue & we are getting nowhere.

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 2 from home and has had to cancel teams meetings because of the poor broadband