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Sky Outage Report in Westbury, Wiltshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Westbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Westbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Westbury, England

The most recent Sky outage reports came from the following cities: Box, Bath, and Gastard.

CityProblem TypeReport Time
Box Phone 11 days ago
Bath Phone 12 days ago
Bath Phone 13 days ago
Bath TV 22 days ago
Bath Internet 28 days ago
Bath Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

  • johnclift2
    John Clift (@johnclift2) reported from Peasedown Saint John, England

    @SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks

  • BriggsG7
    George Briggs✂️ (@BriggsG7) reported from Melksham, England

    @SkyHelpTeam my broadband has been awful the last week why is this!!! Help me

  • KeithBurchell
    Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?

  • ShaunfifaK
    shaunfifa Kingfc (@ShaunfifaK) reported from Bathford, England

    @SkyHelpTeam fix youre crap no sky tv from 20.30 and it stil down whythe hell do i pay you for tv when it rains its gows down utter **** and i redet my box 6 times and itd stil down i not paying money for tv i cant whatch so fix it now

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Devizes, England

    @SkyHelpTeam Iv done that multiple times. A lot of the time the connection refuses to connect. I think there is an issue with the router. The internet drops out a lot.

  • awysocki24
    dubs (@awysocki24) reported from Trowbridge, England

    Souness, Redknapp and Carragher... *******, @SkySports at it again! Biased punditry really is ***************!!!

  • SmarrLes
    Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England

    Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK

  • timsefton
    Tim Sefton (@timsefton) reported from Bathford, England

    @SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.

  • sarah_evans74
    Sarah Evans (@sarah_evans74) reported from Trowbridge, England

    @DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?

  • KeithBurchell
    Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.

  • mbevan84
    Mark Bevan (@mbevan84) reported from Frome, England

    Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌

  • awysocki24
    dubs (@awysocki24) reported from Trowbridge, England

    My bad @SkySports apologies!!

  • _miss_cazz_
    Caroline 🤦 (@_miss_cazz_) reported from Bradford-on-Avon, England

    @SkyHelpTeam I did. But for the umpteenth time (and over the past 8 years too) it was saying it was something do with microfilters. It has never been anything to do with microfilters. Trying to fill a form for daughter's school before their cutoff was frustrating. It seems to be back on now.

  • sazzleator
    sarah kirk (@sazzleator) reported from Warminster, England

    @SkyHelpTeam any issues in Warminster Wiltshire? WiFi dropping in and out the last hour ?

  • Sam19Jenkins
    Sam Jenkins (@Sam19Jenkins) reported from Devizes, England

    @SkyHelpTeam very disappointed. Had an engineer booked for today. No contact in terms of text or email or phone call to say it had been rearranged. Now my account is saying the 11th. Very poor customer service!!!

  • amooreict
    Antony Moore (@amooreict) reported from Bathford, England

    @SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.

  • david_navigator
    David Rose (@david_navigator) reported from Bathford, England

    @SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!

  • clairefranco
    Claire Francis (@clairefranco) reported from Broughton Gifford, England

    @SkyHelpTeam we have lost all internet signal today it’s been awful for weeks. Two of us trying to work from home with end of month deadlines to submit. Impossible to get through to speak to anyone.

  • vernongiles1959
    v3rng (@vernongiles1959) reported from Trowbridge, England

    Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick77615513
    Nick (@Nick77615513) reported

    @SkySports Stop wearing that stupid cap

  • EGLampard
    Bob 🤘🏻🖤🎸⚽️ (@EGLampard) reported

    @SkyHelpTeam need help reducing my bill, it’s gone up by nearly £40 and I can’t afford it

  • Mabear_Cwright
    Jules Quest. (@Mabear_Cwright) reported

    @SkyHelpTeam pls help got new phone activated sim and now no network on either phone. And can’t download stuff off old phone.

  • finlaymcallan
    Finlay McAllan (@finlaymcallan) reported

    I’ve had no broadband for 11 days now @skyUK and @SkyHelpTeam are blaming you @CityFibre but no one seems to be taking responsibility. No updates, no calls, not texts, no service - be that broadband or customer. Please sort this out

  • TekT1me
    Tek Time (@TekT1me) reported

    @JamesTactics Plastic fans, @SkySports still mad they wasn’t able to purchase (they’ve hated us ever since) so called “Legends” that NEED us to be bad so THEY stay relevant (If we was still producing legends who would listen to Paul scholes? Really?) Rio needs us to be bad for engagement.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports Tell the çüñt on coms on your tennis channel to shut ******** up gobbing off all over play. Sack the w⚓. He's ruing your coverage of the #HangzhouOpen Useless fking tosser

  • PaulSilver8
    Paul Silver (@PaulSilver8) reported

    @SkyHelpTeam @skytv I am a VIP member of 25 years. I'm disgusted & very disappointed with your customer service and Value team, who I have spoken to SEVERAL times to renew my soon to expire contract. You require another £50 a month + my subscription, NOT Renewing! AWFUL SERVICE!

  • FastLuge
    Lee Priddle (@FastLuge) reported

    @skytv @SkyHelpTeam . Still having problems this morning @SkyHelpTeam The same message as all afternoon yesterday. Not good. Will now be looking at alternatives as if it is this difficult to actually sign up it can't be good

  • JordanGooner
    Jordan Gooner (@JordanGooner) reported

    @SkySports some of the comments regarding Arteta having to win something are rubbish. He has taken a poor squad to the best in country. Finishing second 3 seasons running is an achievement, obviously we want to win it, Arteta job is not in jeopardy if we don’t! Fantastic Manager

  • Kendo_MUFC
    Marc (@Kendo_MUFC) reported

    @SkyHelpTeam Ive now been on a call for over 1hr and 20mins. Spoke to 4 different people, 3 of which transferred me to an incorrect department. What is going on with your customer service, its awful!! I have a sky mobile that doesn't work which I'm saying for. What can I do??