Sky Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (63%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Sky outage reports came from the following cities: Wolverhampton, Birmingham, Kidderminster, Solihull, West Bromwich, Sutton Coldfield, Tipton, Walsall, Brierley Hill, Wednesbury, Tamworth, Smethwick, Oldbury and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Kidderminster |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Antonia Fray
(@Antonia_Dobson) reported
from
Redditch, England
@SkyUK seriously it’s half term have a 17 yr old and WiFi down now all day!!! Not at all impressed - minimal communication given about the problem or when it is likely to be resolved B98!!!
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Sunil Hans
(@SunilHans1) reported
from
Birmingham, England
@SkyHelpTeam I don’t expect anything anymore from Sky. Been a customer for over 20 years….makes me think why.
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Mark Weston
(@b26westy) reported
from
Birmingham, England
@SkyHelpTeam broadband been down all day in B97 . Any updates ?
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Blue wolf
(@aligeeachLGH) reported
from
Redditch, England
Sky phone and internet down yet again really are the pits @SkyUK
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@SkyHelpTeam @i_am_bmiller Pointless saying to do that. Just says there's no problem. But there clearly I'd as so many people across the country are experiencing either no broadband or it dropping in and out. I've had nothing for hours.
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Sunil Hans
(@SunilHans1) reported
from
Birmingham, England
@SkyHelpTeam Can I DM you my details and please can you try to give me some kind of update as I have no faith in calling in. I have done this on numerous occasions and no one can give me any time scales or an update as to when I will get internet service again. I have had to pay for more data
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Mark Hulme.💀
(@MarkHulme_) reported
from
Willenhall, England
@SkyHelpTeam Well it’s available to watch and download on the #All4 app, just not through the #All4 menu section on my Sky box so isn’t that an issue with your services then?
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🏳️🌈Jae🇬🇧
(@Torogram87) reported
from
Birmingham, England
@SkyUK my internet has cut out and is not working help now…
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@SkyUK I record everything. I never watch live. Not everything on Sky is available for catchup. Hence a hard drive is a non-negotiable. #skyglass
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Kiki
(@KimberleyAStone) reported
from
Redditch, England
@OpenreachHelp Ive contacted my service provider @SkyHelpTeam and they’re refusing because they’ve said you have to send it to me because they don’t want to be liable. Ive now decided to cancel the upgrade because my landlord is refusing to let any works happen without these permits.
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Callum Daly
(@CallumDaly14) reported
from
West Bromwich, England
@Danno_75 @SkyUK Same problem here mate, thankful it's just not me
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Sunil Hans
(@SunilHans1) reported
from
Birmingham, England
Can’t believe how long it has taken for @SkyUK to sort out the broadband…went down on 7th August 2021 and still no service. Unbelievable.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
Thanks for letting me skip adverts after 30 or 40 seconds @SkyHelpTeam you also just made me hate @Apple even more than I already do paying for the service to be sold things we don't need or want
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Knife Man
(@assman80) reported
from
Birmingham, England
@SkyUK I have no Internet in the B74 area of Birmingham. Is there problems with the network?
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Lad from the Tilton
(@LadFromTheBlues) reported
from
Birmingham, England
@SkyHelpTeam It seems ok this morning after rebooting but every night the WiFi signal to internet is broke for at least an hour this has been happening for at least 2 weeks
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Alex Page
(@alexthepage) reported
from
Tamworth District, England
@Georgehindle46 @SkyUK The movies are absolutely crap, I pay for it and never see anything decent
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Phil Beardmore 🌍
(@PhilBeardmore) reported
from
Birmingham, England
@Saigon_Redux @GNev2 @SkySports Gary is right on this issue, as he invariably is.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
Just had a look at the specs for #SkyGlass. Appears to have no hard drive, so no recording, just streaming and only 3 HDMI ports. That’s an instant “no” from me. Also no satellite socket (to use Freesat when I leave Sky or when the internet goes down). @SkyUK
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Sunil Hans
(@SunilHans1) reported
from
Birmingham, England
So tomorrow will be 5 weeks without any internet service from @SkyUK they can’t sort the issue out with @OpenreachHelp made numerous phone calls and no one can give me any time scales as to when this will be sorted out… I give up
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MickyRTet
(@LittleDidWeKno9) reported
@SkyHelpTeam I have been without Sky for over a week resolving this issue. Can you confirm what is being done to correct it? And how much my refund should be for loss of service? Thanks
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James Gerrard
(@spr_tyrannus) reported
@SkyHelpTeam I'm trying to change my package. Online it says I need to speak to an adviser. On the phone a machine tells me its a 60min wait and everyone's in training. HELP!
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OSG Ltd
(@FireAndCare) reported
@SkyHelpTeam The internet and phone line has been down for 2.5 hours. The app says there are no issues, so what’s going on. Lymington, Hampshire
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Charlie Rhodes
(@charlierhodes18) reported
@SkyHelpTeam I’ve done the online help guide, but I have very little time to ring during sky opening hours due to work and family commitments. I need a booster, I just want it organised and sent to me. Considering how much I pay each month for sky, this doesn’t seem an unreasonable request!
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OSG Ltd
(@FireAndCare) reported
@SkyHelpTeam @Mr_D3CLAN @skyhelpteam there are no updates it just says there are no known issues!!
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Gareth
(@GSith85) reported
@_drane @SkyHelpTeam They are terrible. I am going to leave sky as soon as I can. Fed up of the lack of support they offer
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Rachel Kember
(@RachelAKember) reported
@SkyHelpTeam expecting a fibre engineer between 8 and 1 today, still not turned up and can’t get through to anyone when I call, can you help?
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Joanne Carter-Fulton
(@jofulton05) reported
@SkyHelpTeam I was told Hampshire had a problem still?
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Darren Warner
(@darren_warner) reported
@SkyHelpTeam Despite it being down and your tweet confirming that, the check my status reports no known faults in our area. Useless
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Spurz
(@Spursylad10) reported
@Daily_Hotspur @SkySports Just to let you know they are. They did it under Poch But your horrible negative tactics mean they end up playing as WB's or CM's when they should be Wingers + CAMS