Sky Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B67.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Sky outage reports came from the following cities: Oldbury, Tamworth, Wolverhampton, Cradley Heath, Woodside, Birmingham, Sutton Coldfield, Walsall, Wednesbury, West Bromwich, Tipton, Smethwick, Redditch, Kidderminster and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Oldbury |
Internet | |
| Tamworth |
TV | |
| Oldbury |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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SM
(@scott__av) reported
from
Birmingham, England
@SkyHelpTeam hi, been having trouble with my WiFi speeds, either to slow or not connecting at all, please help
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
@SkyHelpTeam Hi, earlier today I had my broadband connection cut off. I called to be told it shall take up to 5 working days for an engineer to fix the issue in the area. Not a great time to loose internet whilst in isolation.
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Hatchet
(@AVFC_Hatchet) reported
from
Birmingham, England
@SkySports Well still be under lock down by then!
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Anita
(@NeetzJ) reported
from
Birmingham, England
@SkyHelpTeam I also want to downgrade my TV package can't do it on line , and can't get through on phone . Please help 👍
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BladeInSolihull
(@RobPlews1) reported
from
Solihull, England
@SkyHelpTeam I'm currently having issues with my broadband & have called 2 see if it can be fixed, however you're prioritising calls 4 people & I don't fall in2 the criteria. Unfortunately I can't fix the problem as I need 2 connect 2 a device using broadband which I don't have.
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
@SkyHelpTeam Hi, earlier today I had my broadband connection cut off. I called to be told it shall take up to 5 working days for an engineer to fix the issue in the area. Not a great time to be cut off whilst in isolation.
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Simon Brooks
(@SimonGBrooks) reported
from
Birmingham, England
@blackpoolstig @Jamesbmclaren @SkyUK I did call them mate but they directed me to activate it online or via the app. The app didn’t work so had to login to sort it. Cheers for the link too 👍🏻
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@SkyHelpTeam looking at to cancel my sports subscription please!!! As I’m unable pause or even make contact with a human being @ sky is taking the p*ss
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sies nightmare ♿
(@mandyh1602) reported
from
Wolverhampton, England
@SkyHelpTeam people are out of work locked at home with children who are unsettled couldn't you do something to help, free movies or kids channels at weekends or for a certain time during the day. It won't hurt your profits that much and will probably gain more customers
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SM
(@scott__av) reported
from
Birmingham, England
@SkyHelpTeam your internet is the worst it’s ever been. Joining virgin 👍
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Hatchet
(@AVFC_Hatchet) reported
from
Birmingham, England
@SkyHelpTeam Another day another shit broadband
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
@OpenreachHelp please explain why your team simply isn’t communicating with each other we’ve been with out @SkyHelpTeam broadband now for 10 days! Spending £££ on mobile data, no form of compensation no idea when the internet’s back absolute shambles of a service!! Unbelievable!
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Dawn
(@dawn_saxena) reported
from
Birmingham, England
@SkyHelpTeam Sky internet and broadband not working properly where I live in Birmingham. Have tried unplugging equipment etc but still slow, cutting out. Need to get online for work!
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Steve Brookes MBE
(@SteveBrookesMBE) reported
from
Birmingham, England
@SkyHelpTeam I need help ASAP with sim you sent me. Can’t activate it !! Please reply to inbox ASAP. As says I can’t ring
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Jacqueline E Plant
(@PlantJacqueline) reported
from
Dudley, England
@SkySports pls can you help me suspend my sports channels .
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jason jones
(@victortebbit) reported
from
Birmingham, England
@SkySports Leeds managed it! Elsewhere in the world players/clubs have managed it... PFA seem to be saying that players are only taking full pay to help the govt and NHS. Laughable.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Connie
(@ConnWilkie) reported
@SkyHelpTeam Hey, is there any known problems with sky tv and broadband in the Glasgow area? Both are really playing up just now even after the usual restarts.
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Paul Growns
(@darka5sa5sin) reported
@SkyHelpTeam Broadband in ME2 1 is not working. I’ve tried to run tests but can’t connect to your website or the internet!! And yes I’ve cleared my cache and switched off and on etc etc etc etc
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Dawn Brown
(@DawnBrown1992) reported
@SkyHelpTeam internet is down. Tried to run tests on broadband line however like everyone else it comes up saying error 404. This has been an ongoing issue with our internet. Tried to call but was on hold for 30 minutes plus. What is going on?
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SteveC
(@stevec00ps) reported
@TOMSRP @SkyHelpTeam Yeah definitely DNS issues
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Derek Campbell
(@astateofbliss1) reported
@SkyHelpTeam Aberdeenshire, the internet keeps cutting out much like the rest of the country. Any idea how long this will last and please for the love of god don't copy and paste the same we weren't aware of a wider issue message as you must be after all the messages today.
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Jim Barnett
(@jimmy_boy81) reported
@SkyHelpTeam broadband issues in CM18 - connection dropping a lot
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DoodleN2
(@DoodleN2) reported
@SkyHelpTeam sky broadband assists to be down in N2?
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Ncfc76
(@ncfc76) reported
@PhilPerriton @SkyUK Norfolk and same problem. Regret the day I left BT and cant wait to leave this useless company
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Cathers2.0
(@CatherineEllis8) reported
@SkyHelpTeam my Internet keeps dropping out. According to "down detector" I'm not the only one. Any idea what's going on?
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sam.i.am ✊🏿✊🏾✊🏽✊🏻🌈💙
(@Sammymack75) reported
@SkyHelpTeam Could you give us a heads up to what the issue is this evening please? Lots of people having internet issues.