Sky Outage in Shabbington, Buckinghamshire, England

@SkyUK Shocking accessibility and customer service. Just really poor when you need them and continual breakdown of facilities and service whilst still taking my money. Do they even care !

@SkyUK I would like to say how unimpressed I am that following my sky q box hard drive crashing leaving me with no recording or access to anything apart from live tv and multi room not working because of this I have to wait nearly a month to get this fixed!Great customer service

So yesterday I cancel @sky by giving a month notice. This morning my phone and broadband have been cut off. @SkyHelpTeam

@SkyHelpTeam my internet keeps dropping out. 10th time tonight. Tried every fix my end. Send help!

@SkyHelpTeam you have text me to tell me that my email has been blocked due to a security concern and to login to change my password. When I try it gives me a phone number to call, when I call the number it tells me I will apparently be on hold for an hour! 😱😱

@SkyHelpTeam you’ve apparently blocked my e mail account due to a security concern, your text tells me to login and change my password. When I try to login it tells me there is a problem and to call a number... percent tells me that I will be on hold for an hour!! 😱😱...

@SkyHelpTeam Offered sky vip diamond due to being a customer of 20 odd years. Being a diamond vip it said that I could get Sky Go Extra for free. Duly accepted then get and email saying I will be charged after offer ends.Bit scammy if so & shite way to treat long term customers.

Brilliant repair service from @SkyUK today 👏

@SkyHelpTeam @SkyUK @skyqhub @SkyNews Still waiting for my WiFi booster device, the signal is poor upstairs....

@SkyHelpTeam Still waiting for my booster as the WiFi signal is poor upstairs....

@KhyleDeen @SkySports @WWE @WWEBrayWyatt Tbh I don’t know for sure, but I’ve always assumed that if @SkySports have live programming going on from somewhere in the world, someone has to stay up & deal with any technical issues, it would make sense.

@SkyHelpTeam really getting fed up with the daily network proximity error and technical fault on my Sky Q minibox, starting to regret leaving Virgin for this.

Someone who can actually explain to me why after 15 weeks we are no further forward... @SkyHelpTeam @OpenreachHelp @Ofcom Stop treating me like an idiot, start showing some meaningful interest and customer care.

@SkyUK @Tim_McArthur Funny that! That’s not what you are telling my father in law when he is trying to cancel his tv package’

@SkyUK disappointed at your attitude towards my parents who are pensioners. They called in December to tell you they can’t afford package and was pressured into an up sell. Now they are being told not to buy food but to pay your bills which you won’t let them cancel!

@bashy_1986 Cancelled our @SkySports almost a year ago. They're as bad as the gutter press. Don't miss it bit, bar Kris Kamara, but I couldn't justify £50 a month for his amusing mid match analysis.

@SkyHelpTeam your online complaint form says issues are looked into within an aim of 48 hours, I raised a complaint at the end of December and still nothing, nor any update via DM... this is beyond unacceptable

@SkyHelpTeam how do I an expedite a complaint about an engineer failing to turn up and I am about to have a baby so have limited time

@TheVillaGuy_ I came on here to find out the same thing. We got a horrible whine at the same time coming from the @SkyUK TV. Weird!

@SkyHelpTeam good morning guys, I’m having problems with the internet connection in Oxford. No signal since this morning

@SkyUK With respect, I like your products but I went through an 18 month period where I was not getting the channels, quality and hardware I paid for. Your customer support is terrible.

@mandyloub31 @SkyHelpTeam That is a very poor service 😒

@SkyUK ur ******* shit , how can u tell me that nothings wrong with my network when I’ve asked for a new router

@SkyHelpTeam and still not working and still no response. Can only say your good reputation is changing...... Not the best customer service.

So @England is only on @SkySports so much for wanting the nation to support the team!!

@benharper87 @SkyUK I've never come across an internet provider that has good customer service (albeit I've only used two before..)

Another wasted afternoon waiting for @virginmedia rubbish service will be moving to @SkyUK as soon I can could @CPWTweets sort me out? #rubbishfibre #virginmediasucks #waitingagain #boredofpoorservice #overseascallcentre #onthephoneattitude

@UKTV @pearlsgirl0788 @julie_cooling @virginmedia @SkyUK @bt_uk @TalkTalkTV @alibi_channel Wi-Fi signal kept dropping - was sorted within 24 hours. Landline nor working - engineer out and fixed within 48 hours. Never had a problem with incorrect billing. I'd be delighted to know why @UKTV has a vendetta against @virginmedia - yes that's what it sounds like

The absolute STRUGGLE tying to cancel @SkyUK Cinema and Variety is a joke!! TWICE I’ve asked them to remove it via “messenger” ...

@SkyHelpTeam I finally got online help after I selected the cancellation option and got a good discount in the end which is great .but it's a shame that a long term customer has to do this in order to get speaking to someone to get help.

Our apologies! Due to issues with our Sky services the SWFC Vs Luton Match will not be shown tonight. We're working on the problem for future matches. Apologies for any inconvenience! #SWFC #TheCommonRoom #LutonFC #SkySports #TechnicalDifficulties

@FaggotsnPeas @SkySports Thats top flight football meant to be stampi g that shit out of football but after all it is man utd got their own rules

very impressed with my @SkyUK service - new Sky Q Box delivered, home move for free, cheaper faster internet all for being a loyal customer. The engineer who installed everything was brilliant too. #SkyTV

(Geordie voiceover mode) Day 7 in the @SkySports studio, the housemates are still discussing the Pogba penalty Hated, adored, never ignored

@SkySports giving it the big one over Pogba missing a penalty. Ronaldo, Messi, Rooney all missed plenty of penalties in their time but it was never this big an issue.... They’re fuelling the fire for the ********* on Social media.

@SkySportsPL @SkySports pundits are the problem

******* @SkySports on ******* going on about this Pogba pen, talk about milking it. Daft **** misses pen. The end. Move along.

@SkyUK @SkyNews I am utterly shocked by the choice of guest.. This is beyond words! This person commented on #Kashmir incident that he accepts any collateral that comes of people while India forces the change in status of state.

@SkyHelpTeam hi, I have recently purchased Avengers Endgame, it’s downloaded and I’ve watched the first 9 minutes, but then it’s throwing up@an@weror message saying I have connection issues- which I don’t, it’s also referencing a Sky q mini box that I don’t use- help!