Sky Outage Report in Portslade, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Portslade, East Sussex, England
The most recent Sky outage reports came from the following cities: Hove, Brighton, Lancing, Shoreham-by-Sea, Burgess Hill, Worthing, Haywards Heath, Peacehaven and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Total Blackout | |
| Brighton |
TV | |
| Lancing |
TV | |
| Hove |
TV | |
| Lancing |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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TP
(@TP1995_) reported
from
Sompting, England
@SkyHelpTeam hi I’m trying to move over from Virgin but every time I try and sign up (with mine, my dads and my mums name/ details) it says we’ve been a customer in the last 12 months. Can I join any other way?
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyUK it’s impossible to get through to you. I appreciate social distancing and keeping colleagues safe but we pay a fortune to you every month for all the services and we are constantly having issues with our broadband. Tried using online but not getting anywhere
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam TV screen has gone blank now and it’s saying there’s an issue with activating our sky mini box. What the hell is going on?????
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Chris Clayton
(@Elbod15) reported
from
Worthing, England
@SkyHelpTeam - Been having a problem with my broadband for months. Reported again today and call appears to have been closed without further action. Tried to call and email with no answer. Please help
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Andy Robus
(@AndyRobus) reported
from
Haywards Heath, England
@carlton1512 @SkyUK @SkyHelpTeam Cancel your direct debit at Bank, you'll soon hear from them then.
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Andy Robus
(@AndyRobus) reported
from
Haywards Heath, England
@SkyHelpTeam I am trying to pause my Sports subscription on website but no confirmation it has been successful. Customer since 1992, not much longer.
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam Can you get someone to ring me please as I would like to log a complaint with you. I can also see that lots of other customers of your are having the same problem so it’s not just me
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Shennie Salvage
(@Sheneenm) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Hello our Sky Q mini signal keeps cutting out. The problem has been getting worse. Can't find online chat on website. Its been reset a lot. Help
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James
(@MQuaminasBarnet) reported
from
Worthing, England
@SkyHelpTeam hi. I believe I have been double charged for my SFBB. I can’t speak to anyone as your phone msg tells me to hang up and go thru the app if I don’t fall into a category. How can I sort this pls?
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Meghan Fenn
(@mummymeg) reported
from
Worthing, England
@SkyHelpTeam It has been down since Tuesday night. I can’t get thru on the help website as it keeps timing out and when I call you say to hang up because I don’t fit into the categories. Please can you help. It is causing major problems with work!
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Phil Davies
(@PhilRacing) reported
from
Haywards Heath, England
Absolutely appalled with @SkyHelpTeam . They have a phone number for reporting deaths, their staff member refused to help and actually put the phone down! How about a bit of empathy.
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Glen Furminger
(@Biggafferglen7) reported
from
Plumpton Green, England
@SkyHelpTeam @DJMattingley Well I for one will be cancelling all my sky subscription if you don't sought out the pausing issue of @SkySports ....I have been a loyal customer for 20 years ........extremely dissatisfied customer.
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Stuart
(@sjmcivor) reported
from
Thakeham, England
@helen_george @naddimartin @SkyHelpTeam Just had Sky/openreach out to fix ours. The system at the junction box in the street, reduces the speed automatically to give you a speed that doesn’t drop out, but, doesn’t increase it if the signal gets better. So the speed will always get worse, until an engineer resets it.
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North Stand Seagull
(@north_seagull) reported
from
Hove, England
@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Tom P-S 🇪🇺🇬🇧🇪🇺 #FBPE
(@tomps) reported
from
Hove, England
@SkyHelpTeam any known issues in the Hove BN3 area, our wifi dropped about 30 mins ago
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Jon Washbourne
(@JWash84) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Issue seems to be external, so I have to wait for openreach to send an engineer, no way to escalate despite my contract being with you not them
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam This doesn’t help me at all. Stop sending me links. I want a human to look at the issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Davies
(@miss_traceydav) reported
Oh FGS @SkyHelpTeam my ‘super fast’ broadband has yet again gone down between 10 and 11pm - 4 times since New Year’s Eve at the same time of night! Voice light goes orange & it stops working until I re-set router. What is up with this?! Never had this problem before upgrading
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PeacockTVCare
(@PeacockTVCare) reported
@Sisijayyy1 Hello! Thanks for reaching out! We suggest reaching out to @SkyHelpTeam or @NOWHelpTeam to connect with customer care for further assistance.
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DJ
(@IndyElevenFanDJ) reported
@SkyHelpTeam I got an email 6 months ago from openreach about extending FTTP to our village but whenever I email them for an ETA on when this is likely to be built they never respond.
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Nicola
(@MrsLankymart) reported
@SkyHelpTeam hi, for some reason our phone line is not working, it is showing orange on the router? Any ideas?
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Neil D
(@Neil_JD) reported
@SkyUK Highly advise anyone reading this to avoid sky like the plague. Horrific service and poor hardware. Worst of all when it goes wrong, they have a team of liars whose job it is to fob you off and not actually resolve anything. Time wasting joke of a company.
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Neil D
(@Neil_JD) reported
@SkyUK Highly advise anyone reading this to avoid sky like the plague. Horrific service and poor hardware. Worst of all when it goes wrong, they have a team of liars whose job it is to fob you off and not actually resolve anything. Time wasting joke of a company.
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Yawn
(@yawnymcyawnface) reported
@SkyHelpTeam Why is broadband STILL down in Chelmsford? I reported this this morning and there are no updates on your pages apart from “we’ll fix it in 2 days”. At least provide a daily update to give some confidence you’re looking at it …
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Daz Pike
(@TheDazPike) reported
Seems about the right time to inform @SkyHelpTeam that their internet sucks ***** again! Wi-Fi dipping in and out constantly, for the last two days, absolute jokers.
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🇬🇧 Jesse 😜
(@ninja_nanny_) reported
@SkyHelpTeam Thankyou, I think the problem was a faulty wire
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James Jones
(@jimmyredburn) reported
@SkyUK Got a deal 12 months ago. Was promised a min guaranteed speed of 29, never got better than 22.