Sky Outage Report in Portslade, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Portslade, East Sussex, England
The most recent Sky outage reports came from the following cities: Hove, Brighton, Lancing, Shoreham-by-Sea, Burgess Hill, Worthing, Haywards Heath, Peacehaven and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Total Blackout | |
| Brighton |
TV | |
| Lancing |
TV | |
| Hove |
TV | |
| Lancing |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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Ben Marshall
(@marshallb60) reported
from
Worthing, England
@SkyHelpTeam As usual the actual contact details are hidden behind many many links pages was hoping for a nice quick answer. Never mind
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Beth 💛🏳️🌈
(@BethTheHobbit) reported
from
Sompting, England
@SkyHelpTeam Hi. We’re having some serious problems with our Glass TV and honestly am about to give up on it. Every time we connect a HDMI cable, it says there is no connection, even though there is. Skips live TV, Turns itself on even though we’ve turned off settings that 1/2
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@leahysarah @OpenreachHelp @SkyUK We are paying for services we have not received and have attempted to fix a problem we did not create. This is unacceptable.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@matth3wwatson) reported
@SkyHelpTeam any chance you can give some update on the internet outages in SW London? Unexpected issues can’t be helped, but good customer service can.
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Lex Bradshaw-Zanger
(@LexBZ) reported
@SkyHelpTeam any update on the outage in Clapham? When will this be resolved?
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Faraz Osman
(@farazosman) reported
@SkyHelpTeam Thank you. What is causing the outage? What is your estimated time for repair?
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Joanna Pashley
(@JoannaPashley) reported
@SkyHelpTeam It’s been 3.5 hours! You must have some idea of what the problem is and roughly how long it will take to fix! Eg will it be a couple more hours, all day, 2 days??
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Claire With An ‘I’
(@claires257) reported
@SkyUK Where can I get broadband help? I’ve been online and done the things it suggests but they haven’t worked, broadband intermittently disconnects and the website sends me round and round in circles
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BronS
(@LondonBron) reported
@SkyHelpTeam Yes we are in the Balham/ Tooting are will this be a long delay what currently is the problem?
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Sudge
(@sudge_24) reported
@SkyHelpTeam @CJQuince This is unacceptable - 10.30am and still no resolution
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_rusty_robot_
(@rustyrobot8) reported
@SkyHelpTeam @LondonNIrish Your service is so horrible recently, constant dropouts and now the whole service is down. No timescale? Really?
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John Bailey
(@JohnBai63487078) reported
@SkyHelpTeam SW17 down. Can you respond and advise a time line on when this will be restored. I have planned meetings all day 😡
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Ross McKay
(@RossMc11) reported
"There are no known issues and everything looks OK": it REALLY isn't, @SkyHelpTeam