Sky Outage Report in Portslade, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Portslade, East Sussex, England
The most recent Sky outage reports came from the following cities: Lewes, Brighton, Burgess Hill, Hove, Lancing, Shoreham-by-Sea, Worthing, Haywards Heath and Peacehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Burgess Hill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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Andy Robus
(@AndyRobus) reported
from
Haywards Heath, England
@SkyHelpTeam I am trying to pause my Sports subscription on website but no confirmation it has been successful. Customer since 1992, not much longer.
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Shennie Salvage
(@Sheneenm) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Hello our Sky Q mini signal keeps cutting out. The problem has been getting worse. Can't find online chat on website. Its been reset a lot. Help
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Meghan Fenn
(@mummymeg) reported
from
Worthing, England
@SkyHelpTeam It has been down since Tuesday night. I can’t get thru on the help website as it keeps timing out and when I call you say to hang up because I don’t fit into the categories. Please can you help. It is causing major problems with work!
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam This doesn’t help me at all. Stop sending me links. I want a human to look at the issue
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Phil Williams
(@Phil_Wolves) reported
from
Worthing, England
I guess it's probably time to cancel @SkySports as I can't see any sport happening for months 🙄🙄 #Coranovirus
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Glen Furminger
(@Biggafferglen7) reported
from
Plumpton Green, England
@SkyHelpTeam @DJMattingley Well I for one will be cancelling all my sky subscription if you don't sought out the pausing issue of @SkySports ....I have been a loyal customer for 20 years ........extremely dissatisfied customer.
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam Can you get someone to ring me please as I would like to log a complaint with you. I can also see that lots of other customers of your are having the same problem so it’s not just me
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam TV screen has gone blank now and it’s saying there’s an issue with activating our sky mini box. What the hell is going on?????
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North Stand Seagull
(@north_seagull) reported
from
Hove, England
@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Phil Davies
(@PhilRacing) reported
from
Haywards Heath, England
Absolutely appalled with @SkyHelpTeam . They have a phone number for reporting deaths, their staff member refused to help and actually put the phone down! How about a bit of empathy.
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Chris Clayton
(@Elbod15) reported
from
Worthing, England
@SkyHelpTeam - Been having a problem with my broadband for months. Reported again today and call appears to have been closed without further action. Tried to call and email with no answer. Please help
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyUK it’s impossible to get through to you. I appreciate social distancing and keeping colleagues safe but we pay a fortune to you every month for all the services and we are constantly having issues with our broadband. Tried using online but not getting anywhere
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Jon Washbourne
(@JWash84) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Issue seems to be external, so I have to wait for openreach to send an engineer, no way to escalate despite my contract being with you not them
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Stuart
(@sjmcivor) reported
from
Thakeham, England
@helen_george @naddimartin @SkyHelpTeam Just had Sky/openreach out to fix ours. The system at the junction box in the street, reduces the speed automatically to give you a speed that doesn’t drop out, but, doesn’t increase it if the signal gets better. So the speed will always get worse, until an engineer resets it.
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Tom P-S 🇪🇺🇬🇧🇪🇺 #FBPE
(@tomps) reported
from
Hove, England
@SkyHelpTeam any known issues in the Hove BN3 area, our wifi dropped about 30 mins ago
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Andy Robus
(@AndyRobus) reported
from
Haywards Heath, England
@carlton1512 @SkyUK @SkyHelpTeam Cancel your direct debit at Bank, you'll soon hear from them then.
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James
(@MQuaminasBarnet) reported
from
Worthing, England
@SkyHelpTeam hi. I believe I have been double charged for my SFBB. I can’t speak to anyone as your phone msg tells me to hang up and go thru the app if I don’t fall into a category. How can I sort this pls?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ming
(@DerekHairyhomer) reported
@SkyUK when will you please get my broadband back or can I cancel I tired of being told your trying to remove an old engineer booking so you can book a new one this is an ongoing issue with no solution
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Jamie
(@Jamie861509981) reported
@deanson_dean @suelopez74 @SkyHelpTeam HAHA what a idiot you are. You see the only person is me commenting back. You are nothing do you understand me.
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bestmrshendo 🏴🇮🇲 #PeoplesVote
(@miss_surrey) reported
1/ Really regret getting @skytv’s #SkyGlass. I want a tv that works like a tv; NOT another streaming service. Yes the unit is excellent. Yes we can get rid of our rusty, rotting dish (that @SkyUK refused to replace). Hate that almost every time I turn on the non-main tv, I have
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Debbie Parslow
(@DizzieDebbs) reported
@SkyHelpTeam I think my husband is calling your team today . We waited for ages for an engineer to come out and fix it now it’s worse than ever
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Emily Lesnik
(@emilyyaanna) reported
@SkyHelpTeam @SkyHelpTeam it says the connection is fixed but clearly isn’t as still not working. It’s been almost a week now can I get someone to look at it asap? Can’t work without it
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Caro Ruiz
(@acarouselride) reported
@SkyHelpTeam Apparently they can’t be specific on the day either as yet another morning wasted waiting for someone who didn’t bother to show up. We were meant to have internet on the 5th after moving, was the 11, line went down on the 13. This isn’t how a business should treat their clients
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Daniel Jones
(@DanielJ20812532) reported
@SkySports He’d never get into the first team
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bigc4345
(@bigcheese477) reported
@SkyHelpTeam Sorry to the media person who has to read this but I just want to say the fact there's a problem with my internet at no fault at my own, I WFH and must pay £15 to get it fixed before monday? Disgusting service. Not my problem = still get charged
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Matthew Watson
(@Matthew36275711) reported
@SellersTonys @NUFC360 @SkySports Let’s say we did rush into it and bought 2 shite forwards for inflated fees, what impression does that give? I’d rather them take their time and get the right players in rather than rush it and end up with 2 more shite players on stupid wages that we just have to ship out.
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Nikki
(@NikNa2156) reported
@SkyUK hi is someone able to help me with my mobile device ? It’s a new one from sky but it keeps getting really hot even when not on charge. It’s an iPhone 13 pro.