Sky Outage Report in Portslade, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portslade, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portslade and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Portslade, East Sussex, England
The most recent Sky outage reports came from the following cities: Shoreham-by-Sea, Brighton, Hove and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Shoreham-by-Sea |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
||
| Shoreham-by-Sea |
Total Blackout | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portslade, England
Latest outage, problems and issue reports in Portslade and nearby locations:
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North Stand Seagull
(@north_seagull) reported
from
Hove, England
@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh
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Tom P-S 🇪🇺🇬🇧🇪🇺 #FBPE
(@tomps) reported
from
Hove, England
@SkyHelpTeam any known issues in the Hove BN3 area, our wifi dropped about 30 mins ago
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James
(@MQuaminasBarnet) reported
from
Worthing, England
@SkyHelpTeam hi. I believe I have been double charged for my SFBB. I can’t speak to anyone as your phone msg tells me to hang up and go thru the app if I don’t fall into a category. How can I sort this pls?
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Stuart Spicer
(@spiceworld24) reported
from
Worthing, England
@sirhillarys @SkyHelpTeam I know. Problem I have is that I have to return the old router or I get charged & I just can’t face redoing the whole house!
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Phil Davies
(@PhilRacing) reported
from
Haywards Heath, England
Absolutely appalled with @SkyHelpTeam . They have a phone number for reporting deaths, their staff member refused to help and actually put the phone down! How about a bit of empathy.
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Jon Washbourne
(@JWash84) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Issue seems to be external, so I have to wait for openreach to send an engineer, no way to escalate despite my contract being with you not them
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyUK it’s impossible to get through to you. I appreciate social distancing and keeping colleagues safe but we pay a fortune to you every month for all the services and we are constantly having issues with our broadband. Tried using online but not getting anywhere
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Stuart
(@sjmcivor) reported
from
Thakeham, England
@helen_george @naddimartin @SkyHelpTeam Just had Sky/openreach out to fix ours. The system at the junction box in the street, reduces the speed automatically to give you a speed that doesn’t drop out, but, doesn’t increase it if the signal gets better. So the speed will always get worse, until an engineer resets it.
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam This doesn’t help me at all. Stop sending me links. I want a human to look at the issue
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam TV screen has gone blank now and it’s saying there’s an issue with activating our sky mini box. What the hell is going on?????
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Meghan Fenn
(@mummymeg) reported
from
Worthing, England
@SkyHelpTeam It has been down since Tuesday night. I can’t get thru on the help website as it keeps timing out and when I call you say to hang up because I don’t fit into the categories. Please can you help. It is causing major problems with work!
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Andy Robus
(@AndyRobus) reported
from
Haywards Heath, England
@SkyHelpTeam I am trying to pause my Sports subscription on website but no confirmation it has been successful. Customer since 1992, not much longer.
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TP
(@TP1995_) reported
from
Sompting, England
@SkyHelpTeam hi I’m trying to move over from Virgin but every time I try and sign up (with mine, my dads and my mums name/ details) it says we’ve been a customer in the last 12 months. Can I join any other way?
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Chris Clayton
(@Elbod15) reported
from
Worthing, England
@SkyHelpTeam - Been having a problem with my broadband for months. Reported again today and call appears to have been closed without further action. Tried to call and email with no answer. Please help
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Shennie Salvage
(@Sheneenm) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Hello our Sky Q mini signal keeps cutting out. The problem has been getting worse. Can't find online chat on website. Its been reset a lot. Help
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam Can you get someone to ring me please as I would like to log a complaint with you. I can also see that lots of other customers of your are having the same problem so it’s not just me
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SuzanneHarrington
(@soozysuze) reported
from
Brighton and Hove, England
@SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Crago
(@MrRAWhite) reported
@SkySports Bad loser
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Jade North
(@JadeNorth) reported
@SkyHelpTeam useless service. My mother is trying to speak with someone. Get through to the automated woman unable to find her and cuts off!!! No other way of contact. See ya later sky. 25 years of service now moving. 👋🏼👋🏼👋🏼👋🏼👋🏼👋🏼
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Elizabeth Davis
(@Elizabe40383474) reported
@SkyHelpTeam You are terrible
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Stephanie Court
(@StephanieWins) reported
@smithy_jack1 @SkyHelpTeam You’re not kidding! I can’t keep talking to their customer service bots! I know I have to ring up! We do on a daily basis and just get lied to. Unsure what to do at this point because they are treating us so awfully! Aghhhhhhh! Awful!
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Dominic Weir
(@Dom_weir89) reported
@SkyHelpTeam It’s a friend of mine @MarkCourt147 your service given is an absolute joke and you need to sort it out. I would never think of doing what sky have to someone and my job is high in customer service for thousands of people.
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Toonman 🇬🇧🏴 🏴
(@ToonMan67) reported
@SkyHelpTeam Your “super fast” fibre is the worst I’ve ever had! Constantly freezing live tv
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lucy🌼
(@basically_run_) reported
@SkyHelpTeam Hi, I ordered an iPhone 12 yesterday but had an email saying my order was cancelled. However when I go on my orders the order says it has been processed but there is no delivery date. Can someone help with this please?
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Elizabeth Davis
(@Elizabe40383474) reported
@SkyHelpTeam We’re cancelling anyway. Sky internet connection is terrible at the best of times. We had way better service and customer care from BT so we’re moving back to them.
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Billy
(@navanac1982) reported
Well nearly 13 years of being a @virginmedia customer I'm switching to Sky as of next week. I'm surprised really as Virgin usually try to keep you. Must be after only new customers only these days. Don't let me down @SkyUK
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SLC
(@slc2710) reported
@SkyHelpTeam hi, having problems with our TV fuzzy picture on all channels. Been like this for about 5 hours now