Sky Outage Report in Ponteland, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Whitley Bay, Wallsend, Cramlington, Gateshead, Bedlington, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Whitley Bay |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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Hawaay61
(@Hawaay61) reported
from
Cramlington, England
@sbagroboys @SkySports They are so thick skinned they can’t see that they’re the ******* cause of these poor clubs going under. #liveinSkyworld
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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PaulKezza
(@Paulkezza) reported
from
Cramlington, England
@SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Dave
(@daveyK1234) reported
from
Blyth, England
@SkyHelpTeam unbelievable customer service get thru to help team they tell me to do a few things they don’t work then try and put me thru to technical support which is closed then they cut me off....******* disgusting 🤬
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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Stedja
(@stedja44) reported
from
Blyth, England
@SkyHelpTeam could you please respond to my message. Irate customer here and feel like I'm being fobbed off.
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Dave
(@daveyK1234) reported
from
Blyth, England
@SkyHelpTeam yet again SkyQ has gone down again about the 4th or 5th time since we got it a month ago 🤬
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hopkins
(@AndrewJHopkins) reported
@SkyHelpTeam Outstanding Service, fair play 🙄 I’m not having a go at you personally but your company needs to step up for the prices you charge. This is your error not mine.
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Voy Photography
(@voyphotography) reported
@SkyHelpTeam Okay.... can I have new router first? Just in case new one is dead and my old one is faulty? Also, Network cabinet on the street is often just wide open
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Slaughter
(@Slaughter23_) reported
@bigst @SkySports Well she's been living in the country for 16 years out of the 18 she's been alive. Why would that be a problem?
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DutchMooCow 💙
(@DutchMooCow) reported
@SkyHelpTeam Pretty much everything including a hard reset. Not to worry, I’ve spoke. To customer services in the meantime and someone is coming over tomorrow. Thanks for your reply anyway, much appreciated.
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Voy Photography
(@voyphotography) reported
@SkyHelpTeam Agent said they will contact me to book it in. When I asked why old modem works and new one doesn't on same socket, they said 'I don't know, but I am sure it is faulty socket'. Which doesn't sound reassuring at all. And what happens if that won't fix it and I loose day at work?
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Joe
(@Joe_probert6) reported
@SkyHelpTeam Nope not even going to bother your internet it straight up dog shite I hope you enjoy the money you rinse out of my poor grans bank account just for you to give the worst broadband in history I can’t explain how **** it is
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Dennis W
(@BluDen1) reported
@SkyHelpTeam The only option I need now is to cancel thanks. Shocking product performance
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🌸 Emma “EXEMPT” Roberts 2.0
(@emarob_2pointOh) reported
@SkyUK having internet problems. Manchester. What’s the problem?
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lisa page
(@lisa_rollo) reported
@SkyHelpTeam do you have an estimated time when my catch up tv, demand and sky cinema will be up and running again on my account after number of messages and phone calls this is still not resolved. I feel like this is very poor service from sky
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Steven🦉SWFC🦉Smith
(@SmithSwfc) reported
@SkyHelpTeam The broadband/internet in our house keeps loosing signal. Its been doing this for a few years now. It started losing signal about once a week for a few seconds at a time but its now doing it everday up to 5 times a day. I pay £30+ a month and we're all getting a little annoyed.