Sky Outage Report in Ponteland, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Whitley Bay, Wallsend, Cramlington, Bedlington, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam So it seems that there are no issue now but it’s still not connecting no matter how many times I follow the instructions.
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Martin
(@_MartinDean) reported
from
Blyth, England
Alan smith talking about how the injury delay to targett won’t help arsenal but nothing about when lacazette and Martinelli were down just before that. @SkySports really need to reconsider who they have commentating the games and their is no clash of bias #NUFC
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Duncan Smallman
(@cpt_liceboy) reported
from
Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam The lights are all on but power and WiFi are green. Internet and voice are amber I can’t seem to get anywhere fixing the issue.
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
How difficult is it to speak to someone @SkyHelpTeam! I’ve never known a company who make it difficult to actually speak to someone.
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Bateman
(@kevlarr78) reported
@SkyHelpTeam It's ok, left it for about 20 minutes, tried it again and it worked, thanks for the help tho.
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Hannah Lancaster
(@hanlancasterx) reported
@SkyHelpTeam We have Sky Q. We have just restarted and unplugged the router and Sky Q box, redone the router and then plugged the sky box back in and still having the same problems
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Don Fondue
(@_don_fondue) reported
@btsport would like to complain that your service AGAIN hasn’t properly recorded a match. Also the Complaint process in your app doesn’t work!! Absolute shambles. Please advise what you are going to rectify situation. Completely regret leave @SkyUK
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Kiviuiq
(@kiviuiq) reported
@SkyHelpTeam Don’t go down that scripted rabbit hole. Nothing wrong with broadband or router. Everything’s been reset. Sky download and the apps take an age to download. Amazon Fire-stick has no issues in streaming whatsoever. #Skyslow
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Nick Haw
(@DrKiff) reported
@SkyHelpTeam My sky q box fails to record programs on a regular basis. The error is "technical fault" and when I try to live pause the error is "live pause is not available". I have to reset the box to resolve the issue.
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Phil282
(@philk282) reported
@SkyHelpTeam As a help team is it not your job to help please? Can "you" please update us on what is happening There is no meaningful information on the link you keep providing Sorry but this is absolutely awful customer service from Sky
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Kiviuiq
(@kiviuiq) reported
@SkyHelpTeam All done - speed is 100Mbps. It’s a poor show. Message boards suggest many people are having this issue. I’ll be cancelling. #Skyslow
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D-Br
(@DBr45555090) reported
@SkyHelpTeam What's going on with sky broadband recently? Connection drops randomly for ages saying DNS error. Never happened until last week. Impossible to work from home or relax watching online streams if the internet dies every 30 minutes
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Robotto
(@TheSirRobotto) reported
Also, if this is true and he’s awake, and @SkySports @BBCSport etc etc are refusing to report this part of the story, and keep the horrible news of how he might be dead for views, they deserve to be cancelled.
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Kev Bateman
(@kevlarr78) reported
@SkyHelpTeam just tried to redeem your vip discovery+ offer, got as far as putting my pin in then told me there's a problem, do I have to ring the number it gives me?