Sky Outage Report in Ponteland, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
TV (10%)
-
Phone (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Gateshead, Prudhoe, North Shields, Ashington, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
-
Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
-
Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
-
Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
-
Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
-
stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
-
Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
-
Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
-
Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
-
Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
-
Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
-
Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
-
Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
-
Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
-
Phil Mason
(@philmason01) reported
from
Cramlington, England
@SkySports What an absolute load of tosh!! It’ll never happen
-
Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
@SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous
-
JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
-
Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
-
Martin
(@_MartinDean) reported
from
Blyth, England
@NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.
-
david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam hello I'm trying to use the mobile section ,my sky app but it keeps coming up there's a problem account already linked ,how do I get passed this to use this section thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve 👽
(@steven_metcalfe) reported
@SkySports If that's a pen (it's not)... Then it needs to be one every week. That's the issue. I am pretty confident if Norwich / Leeds / Brentford or anyone down near that end had exactly the same decision next week it won't be given.
-
~Teddybear~
(@Teddybe55708485) reported
@SkyHelpTeam hello, my family are trying to watch something on a channel and it's not working, every time we try to go on another channel it isn't working. But the WiFi is perfectly fine, what is happening?
-
Katy Dixon
(@KatyDixon) reported
@SkyHelpTeam … & both advisors struggled to book the openreach engineer too, the second promised he’d take ownership of my issue & scheduled me a callback for 1600hrs today whereby he said the booking system for openreach would be working again. I’m still waiting for that call. It’s now 1845
-
muffy
(@m1ss_muffintop) reported
Has anyone else's #skybroadband gone down? Nothing is working... I'm having to actually talk to my family @SkyHelpTeam
-
Ali Street
(@Aligoodwin1970) reported
@SkyHelpTeam hi, do you have any update on the widespread download issue on Sky Q please? I’ve had a soft reset, hard reset, engineers visit, and my setting changed remotely and ‘signal resent’ twice. Each time I am told the problem will resolve. This has been off for 7 days.
-
Mags
(@magsLancashire) reported
It was a fantastic season!! @SkyUK No! It wasn't it's ended on a lie....a bad decision 😕 I would whole heartedly support the decision at the first corner... However everyone knows the final lap Killed F1!!! How dare you rob the paying public of a racing end! Controlling it....
-
Gazza
(@kunsbannedhair) reported
@thepr1ce1 @AlexKilley1 @SkySports He's saying jumping up with your arm in the air to block a shot/cross is asking for trouble. Ironically the one where the defender leans into the ball and deflects it with his arm wasn't given because his arms were by his side was a stone waller. Lets face it Moss is a **** ref
-
Luke Pothecary
(@LukePoth123) reported
I’m not even with BT and they’ve still managed to **** up my internet along with @SkyHelpTeam as usual
-
Antony Ireland
(@antony_ireland1) reported
@SkySports No. Crap refs. Moss guessed. And var made the situation worse. I’m a city fan and that was never a penalty. Moss managed to lose control of a game with very few incidents. Poor refs on the pitch are the same poor refs looking at var. standard of refs is awful
-
Eleanor⁷𐤀
(@KillEleanorB) reported
@SkyHelpTeam @andreaback666 @questjenable has been having what sounds like exactly the same issue, any ideas for a solution?