Sky Outage Report in Ponteland, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Blyth, Ellington, Hebburn, Gateshead, Cramlington, Washington and Prudhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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D@ve F 🏴 🇺🇦 🇬🇧
(@davey_lad) reported
from
Mitford, England
How do you get subtitles for foreign language scenes on @DisneyPlusUK without having to turn on Closed Captions for the entire show? Watching Snowfall and there's lots of Spanish scenes which "should" have subtitles. Watching Sky Q but also an issue on all devices @SkyHelpTeam
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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David Forrester
(@shieldsbrief) reported
from
Gateshead, England
@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
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Paul Corney
(@Corney77) reported
from
Bedlington, England
@SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this
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Mark Beadle
(@sanddancer_img) reported
from
Mitford, England
@SkyUK I’m trying to order a mobile deal but I keep getting Technical errors when I move through the process. It’s not even at the same stage every time. Can you advise what’s happening please ?
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Mitford, England
@SkyHelpTeam Well there is issues with your site as I showed above in the screenshot and it’s STILL not working, I’m not calling up for something I can do online myself Fix it please or I’ll look elsewhere for tv services
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Barry Cosgrave
(@WHG17) reported
from
Whitley Bay, England
@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Caz8maw
(@Caz8maw) reported
from
Newburn, England
@SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MKCouncilStopTheCarNoise
(@CouncilMk) reported
@RS_MK @SkyHelpTeam Thanks Rob, when I tried it a few minutes ago it said there wasn't a problem. Time to cancel that £15 engineer visit.
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Purpleparrotuk
(@purpleparrotuk) reported
@skyuk internet down all over Milton Keynes. Is there a network problem?
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Laura James
(@L_K_J) reported
@SkyHelpTeam trying to set up a new booster for the wifi and it’s not working. Cant get past the automated messages to speak to someone, please help
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JH
(@JH10925582) reported
@SkyHelpTeam How is troubleshooting my box going to fix a widespread outage? That’s your problem, hence why I asked for an ETA for the fix. I was a network engineer for 3 years I’m not an idiot, your engineers should already be on the case, how long? Thanks
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tracy
(@tracy51774335) reported
@Kofi_Styles @SkySports We really should be fully behind them all if we support England. Kane has been average this tournament but he's getting the goals so we can forgive him.
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Mean Machine on 4!
(@SolidGoldCEO) reported
@SkyHelpTeam No it isn't. Says there's an outage, but doesn't say why, what's being done or how long it will take to sort.
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Becomingmissmcc
(@becomingmissmcc) reported
@SkyHelpTeam Will all sky members who have experienced this outage be receiving a refund for today?
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Rhino
(@sunnyrhino) reported
@SkyHelpTeam hi there no internet in SW London area - have tried following guide online but still not working, any idea why? Thanks
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simonfield2002@gmail.com
(@simone10232) reported
@SkySports Sterling spends his life diving in football.cheat and not worthy of top.what a bad example of a role model,teaching kids of football how to cheat
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Cheryl Webb
(@CherylpWebb) reported
@SkyHelpTeam internet down in MK8. The link that has been posted on others tweets says no known issues in my area, but it does when I click through to test connection?