Sky Outage Report in Ponteland, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Whitley Bay, Wallsend, Cramlington, Bedlington, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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Lady Molly Brooke
(@Mollycutedog01) reported
from
Whitley Bay, England
I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Martin
(@_MartinDean) reported
from
Blyth, England
@NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
@SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Phil Mason
(@philmason01) reported
from
Cramlington, England
@SkySports What an absolute load of tosh!! It’ll never happen
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chlocopops
(@chlocopops) reported
@SkyHelpTeam An estimated time would help alleviate us who all work from Home. This is terrible!!!
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Adam Ainsworth
(@adam_ainsworth) reported
@antonmccoy @SkyHelpTeam Looking forward to hearing the reasons behind this outage.
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neil grocock
(@Neil_Grocock) reported
@SkyHelpTeam Can you update your Status Page, this has been happening for at least 2 and a half hours and you're only just communicating. Shocking Major Incident Management!
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Jon dunn
(@Jondunn66876048) reported
@SkyHelpTeam @SKY will there be a refund in costs for not being able to use a service we pay for ? We are currently on you're fibre network and our Internet has been down since late last night Ex6 area devon
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Anne Fernando
(@annef05f) reported
@SkyHelpTeam why isn’t sky broadband not working? I can’t even log in to check the status of my wifi connection.
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Steven Stewart
(@steesh43) reported
@SkyHelpTeam Hi yes they are. I have noticed in the app reviews on iOS store the most recent reviews all say the same issue with people no longer getting notifications.
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Holly J McCrae
(@HollyMccrae16) reported
@Neil_Grocock @SkyHelpTeam I noticed mine was down at 23:30 last night when I arrived home from work.
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Jo
(@Ladybelle90) reported
@SkyHelpTeam Any idea of time of fix please ? TQ12 area.
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Holly J McCrae
(@HollyMccrae16) reported
@SkyHelpTeam I noticed my internet was down at 23:30 last night. 😳😳
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vicki
(@OopsTrixie) reported
@SkyHelpTeam And you want to sell me Sky Glass - which is a streaming service so when this happens you don’t even have any tv. No Thanks #skybroadbanddown