Sky Outage Report in Ponteland, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Hebburn, Blyth, Washington, Cramlington, Morpeth and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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JamieEric
(@DoddsJamie) reported
from
Washington, England
@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Paul Corney
(@Corney77) reported
from
Bedlington, England
@SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Lane Husband
(@LaneHusband1) reported
from
Blyth, England
@RadiationSteve @SkySports @NUFC This is the problem with Sky, they're obsessed over MU & the so-called top 6 it's laughable. Should be a sub for all your club's games, not their pick of games. MNF's the worst. 45 mins of MU/Liv, then 15 mins of who's playing. Guarantee it'll be all about them this Mon, though.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Scott
(@sorcererpds) reported
@SkyHelpTeam Then why, as soon as I dialled in, did the automated voice say they did not recognise my number as linked to the account and did I have another number? I was not given an option to opt out of support.
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David Blades
(@davidblades85) reported
@SkySports Even as a United fan I have to agree with the majority here that it wasn’t a foul. Fernandes should of been able to hold him off rather than fall over so easily. That aside, focus on the poor defending not the foul that never was. Was an all round awful performance!
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Daniel Baker
(@djwbaker) reported
@SkyHelpTeam Called twice. I asked to speak to a manager said wasnt important enough. Repeated this level of service and as I'm out of contract leading me to leave sky broadband, they still took no action just trying to book another broadband eng in 2 weeks. Why was it cancelled?
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Andrew Gillespie
(@andygillespie91) reported
@stantheman291 @Mrjamieohara1 @SkySports He was looking for the foul but didn't get his body in the way enough. Never a foul
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AC
(@GolfBeerTheEv) reported
@SkySports Loved the changes. The game flows better and will hopefully stop people diving every 5 minutes. That was never a foul, Bruno should have tried to protect the ball.
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rebecca mcnicol
(@beckieelmes) reported
@SkyHelpTeam no Internet in ls14 2ds, please can you advise how long the outage will be?
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Cammystevenson
(@Cammysteve88) reported
@mark19727 @SkySports Exactly this has nothing to do with the club its an individual problem the club promotes everyone anyone campaign the club has not done wrong yes they could ban him if hes caught from attending matches
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s coles
(@stspen) reported
@SkySports @Saints_Mike7167 What a idiot ! Its called tough tackling Ole ! Just because you have a team of divers and whingers who expect just to turn up and win !
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Abdullah Afzal
(@Abdullah_Azfal) reported
@SkyHelpTeam This has happened already. A customer advisor told me and engineer would be out and it would be fixed in 5 days, it’s been 12. I’ve been advised again by your automated system that an engineer will be out, what happened to the first engineer?
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Darren Mulholland
(@dazmul19761) reported
@RythmOla @Mrjamieohara1 @SkySports Never a foul you soft ****