Sky Outage Report in Ponteland, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Cramlington, North Shields and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
||
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Lady Molly Brooke
(@Mollycutedog01) reported
from
Whitley Bay, England
I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
@SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Martin
(@_MartinDean) reported
from
Blyth, England
@NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Phil Mason
(@philmason01) reported
from
Cramlington, England
@SkySports What an absolute load of tosh!! It’ll never happen
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gilbertson
(@ChrisGilbertson) reported
@SkyHelpTeam I’m back up and running but speeds are patchy/low and the service was out first thing. My speeds have been below minimum guaranteed for a few days.
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Max.
(@Max_Whitehouse) reported
@SkySports app is terrible nowadays. Nearly a minute of adverts to watch a 30 second clip, and even the adverts don't load properly so you have to try again and rewatch the whole advert before viewing what you wanted to in the first place.
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Andy Young
(@bambiyoung85) reported
@SkyHelpTeam Line test always says we have good service and no issues even when nothing is loading up.
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xavier (zay-vee-er)
(@xaviermulls) reported
@MattBlakemore @SkyHelpTeam stop being poor x
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Thomas McNeill
(@WBATDM) reported
@SkySports why is it on your app I have to watch 2 adverts before seeing highlights when I’m a fully paid up Sky customer, but I can watch them ad free on your channel on YouTube?
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Johnny Schadenfreude 🇺🇦 ❤️
(@HerbChapman) reported
What is the point of @SkySports promoting @F1 when all the world knows it's a fix, where @fia will change it's rules on the fly to get the result it wants. Its WWE on wheels, except people can afford to go & watch WWE. I'll be watching real motorSPORT thanks, not the #F1 farce.
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@purpleronnie13
(@purpleronnie131) reported
@SkyHelpTeam My Sky and Sky Go have both stopped working on my Samsung tablet. I have uninstalled and re instalked Sky Go but the issue persists
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millie 🎃
(@milliconcarne) reported
@SkyHelpTeam I need to cancel my broadband package but nothing on your site makes it clear how to do this...still within cooling off period, need to cancel as we have broadband included in our flat. pls help!
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Abhay
(@fullmxnty) reported
@OpenreachHelp My broadband has stopped working. I am on @SkyHelpTeam and the hub is displaying orange lights instead of green. Please help!
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Katie Jane Tithecott
(@JaneTithecott) reported
@SkyHelpTeam I've not had Internet for 2 days, the diagnostic tests says it's an ongoing problem and the problem is outside. When is this likely to be fixed