Sky Outage Report in Ponteland, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Ryton, Wallsend, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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michael winship
(@mwinship64) reported
from
Ponteland, England
@SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Andrew Davies
(@bigdiscodancer) reported
from
Blyth, England
Absolutely awful @skytv @SkyUK being overcharged on my bill and nobody will speak to me at all. This needs sorting and it needs sorting now
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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toon travel 2
(@RuzMark) reported
from
Cramlington, England
@milessteven001 @SkySports He never had a say on us signing Joe Linton. He was signed well before steve the cabbage arrived #nufc
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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Therapy Junction
(@TherapyJunc) reported
from
Blyth, England
@SkyHelpTeam help ! I can’t find your phone number and no offence I don’t want you on here I need to hear a voice ! I need to talk to someone about mobiles. Please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie English
(@KerrieEnglish1) reported
@SkyHelpTeam I have! And they just say they can’t do anything else. The 12th December is totally unacceptable for an update while been charged. How are you going to help me please?
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TwistedGlamour
(@twistglam) reported
@SkyHelpTeam is there an eta on the broadband outage in SW4? The service checker helpfully says "could be a couple of days" with no actual details.
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Kerrie English
(@KerrieEnglish1) reported
@SkyHelpTeam can you please help me get this sorted?
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Rebecca Carlick
(@rebecca_mccrann) reported
@SkyHelpTeam Exclusive offer to me doesn’t mean save £1/m esp when the reason I’m cancelling is because of price. Bit bad on Sky’s part when they’re trying to help “with cost of living” - hardly in my case esp after being loyal 9y! Team said they wouldn’t go lower than £43/m! What a joke!
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Colin Leslie King
(@ColinLeslieKin1) reported
I recently returned to Sky after a brief period with BT. But my Sky hub has not turned up. Sky customer service cannot tell me where my hub is or when it’s going to be delivered. I can’t watch the World Cup, I can’t work. No one at Sky is taking ownership. Awful. @SkyHelpTeam
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Mark Griffiths
(@Macca3lions) reported
@Wolves @premierleague @SkySports Yeah cheers for this! Got to cancel the boat party now! Piss take! Who is remotely interested in watching that fixture on TV other than Wolves and Fulham fans.
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Mase Chandler
(@MaseChandler09) reported
@SkyHelpTeam is there problems with broadband in sy11 area ?
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Lt. Columbo
(@stealth_ferret) reported
@SkyHelpTeam Hi, quick question, why is the Sky Go Windows app such absolute unquestionable garbage? It’s effectively unusable. Are you simply unable to make a streaming app of Netflix/Amazon quality or is this deliberate for some reason?
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Jack Mcmack
(@drakey001) reported
@David_KellyUK @SkyUK Yep, terrible. Not sure how it got a audience score of 89% on RT
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Scott Williamson 🇺🇦
(@CornishBankie) reported
Hi @SkyHelpTeam. I've had a whole day wasted waiting for an engineer to come and check my landline. Time given was between 8am & 1pm. Line still not working. And on the App says still in progress. No contact at all from @SkyHelpTeam . Not impressed.