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Sky Outage Report in Ponteland, Northumberland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Ponteland, Northumberland, England 03/01/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Ashington, Wallsend, North Shields, Blakelaw, Gateshead, Washington, Whitley Bay, Blyth, Corbridge and Boldon Colliery.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomAshington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • sai_penumuru Sai Penumuru (@sai_penumuru) reported from Shiremoor, England

    @SkyHelpTeam @SkyUK my internet is not working 😡

  • Mezzy14 Lee Mayes (@Mezzy14) reported from Blaydon-on-Tyne, England

    Never get bored of watching Premier League Years on @SkySports

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • smudga27 Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • TintmyRideNcl TInt My Ride (@TintmyRideNcl) reported from Longbenton, England

    @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • garyman247 Gary Carr (@garyman247) reported from Blyth, England

    @GNev2 We have been let down by @premierleague @SkySports Ashley and Bruce the bloke talks more sh*t than you

  • TheBeakSquawks Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • 0800BEN Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England

    @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

  • staceyloweryy2k stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • footballwatche SuperMax (@footballwatche) reported

    @f1shaderoom Death threats are never Ok. But you can’t blame max for that. Max feel (like many other non british people) that skysports and ted have an agenda against him. And then its his good right to not answer is questions

  • KeithMBurrows Keith Burrows (@KeithMBurrows) reported

    @SkyHelpTeam if your going to work on the network and take our service down how about some prior notice you send me enough texts to sell me Sky Glass but no text to say your service is going to go offline ??

  • CliffDawson7 Cliff Dawson (@CliffDawson7) reported

    @SkyUK can someone help, trying to by sky stream, got to the very end where I approved payment from my bank to then saying something went wrong trice, to now my email is locked out. Can’t find a number to call as I’m a new customer, and when called it just say can’t match my num

  • CliffDawson7 Cliff Dawson (@CliffDawson7) reported

    @SkyHelpTeam can someone help I’m trying to bye sky stream and twice now it say could not process my order and my account is now locked

  • chrisrundle1980 Chris (@chrisrundle1980) reported

    @SkyHelpTeam Sky Broadband down in Cardiff. When will it be fixed?

  • GoldnPath Goldenpath (@GoldnPath) reported

    @SkyUK Every streaming service can be done as apps, so why do we need your box? Why not just release a Sky app for android TVs?

  • sadieajones Sadie Jones (@sadieajones) reported

    @SkyHelpTeam I think it’s interesting how my contract is coming to an end soon and my internet has been playing up for a month. Absolutely terrible. Constant dropping out.

  • RupertSuperBear Rupert T Bear (@RupertSuperBear) reported

    @SkyHelpTeam Last time I tried I couldn't even get through. I managed to speak to somebody a couple of years ago and was rudely dismissed. I can be rude on Twitter, in real life I'm polite and easy going!

  • pooley91 Mike (@pooley91) reported

    @SkyUK Streaming over WiFi ? I guess it might work if you fix the firmware on the Sky Hub so that it doesn’t reboot 5 times a day (yes, it’s been replaced and the new one does the same thing)

  • DannyRox666 Danny Rox (@DannyRox666) reported

    @SkyHelpTeam I've been having issues on and off since August and will be blocking my Sky payments and will also expect some kind of compensation. I'd rather you just let me cancel my contract so I can find a competent company who will actually help me when I'm having issues. (2/2)