Sky outages and service status in Ponteland, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 6, 6:59 PM GMT+1.
- Internet (65%)
- TV (18%)
- Wi-fi (12%)
- Phone (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, and Ashington.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Phone | 8 days ago |
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Gateshead
|
TV | 11 days ago |
|
Newcastle upon Tyne
|
Internet | 12 days ago |
|
Newcastle upon Tyne
|
Internet | 15 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandYet again, appalling customer service from greedy @SkyUK including obnoxious "Priority" @SkyHelpTeam to a so-called Platinum VIP member of 11+ years. Absolutely furious, irate, livid & seething.
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Trid (@TrevorRidley) reported from Whitley Bay, England@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Pete Hind (@toonpete85) reported from Newburn, EnglandI'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Karl Moon (@NokkonWud) reported from Longbenton, EnglandJust phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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stacey (@staceyloweryy2k) reported from Longbenton, England@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Barry Cosgrave (@WHG17) reported from Whitley Bay, England@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Martin (@_MartinDean) reported from Blyth, England@SkyHelpTeam So it seems that there are no issue now but it’s still not connecting no matter how many times I follow the instructions.
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Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Payne (Payneardo) 😇 (@payneardo) reportedKind of regretting moving to @SkyUK .. box turns itself off so can't have it on in the background.. often takes 2 or 3 reboots before sound works.. less than a month in and this seems a bad choice so far😭
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Abi🦒 (@_a1794s) reportedwouldn’t it be nice if your sky box just connnected to your sky broadband and didn’t have to reboot or ring every few months to sort it out😡😡😡. never mind the fact calling gives me major anxiety but can’t get it sorted any other way, SO ANNOYED. @SkyHelpTeam
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Amidu Saidi (@AmiduSaidi) reported@Pavlo__Escobar @FabrizioRonald0 @SkySports You mean by having his fingers broken huh
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KeithB (@PereginKeith) reported@SkySports Enough! Why do we need 2 (sometimes 3) co commentators on Sky Football? They add nothing but the bleeding obvious. Bore the pants off us at half time if you have to, not during it. Whoever was the verbose idiot on the Liv v Fulham match….get rid!
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James (@JamesReckons) reportedI cannot stand @SkyHelpTeam. For the amount I fork out, not only do they block you from watching when you’re on holiday, they’re busy shutting down VPNs too. A nasty, petty bunch. Once my contract’s up, I’ll be finding a provider that isn’t so far up its own backside.
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Helen (@hjmcd20) reportedPlease please @SkySports get Wayne Riley off the commentary. Five us experts who talk about the GOLF rather than anything but. Awful, awful commentary from WR.
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Nichola 2020 (@NicolaDonnan) reported@SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Lorrin (@Lorrin2024) reported@SkyUK your staff misktaingly disconneted my mobile line on 10th march. I'm still waiting for you to fix the issue so my number is not lost. You are still billing me for this also. Your staff have said they'd call me back over 10 times. No resolution no call backs, 30 days is up?
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CulturedGrug (@CulturedGrug90) reportedActually insane how times I've opened the skysports app praying/expecting to see a "BREAKING: Arne Slot sacked" story this season and not got one. What are the higher ups at #lfc playing at? Never seen a more obvious need/desire from fans to sack a manager yet they just wont act.
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Noor (@Ananje7) reported@amiemetcalfe @SkySports She is a wacko on the loose, normal managers wont go on media and do what she does, should know better. Remember that game at the Emirates when Chelsea and Arsenal draw 1-1, the Refs were horrible and she didn't say nothing about it,talking about when she is a loser?🤔