Sky Outage Report in Ponteland, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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michael winship
(@mwinship64) reported
from
Ponteland, England
@SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Therapy Junction
(@TherapyJunc) reported
from
Blyth, England
@SkyHelpTeam help ! I can’t find your phone number and no offence I don’t want you on here I need to hear a voice ! I need to talk to someone about mobiles. Please help
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
-
Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
-
Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
toon travel 2
(@RuzMark) reported
from
Cramlington, England
@milessteven001 @SkySports He never had a say on us signing Joe Linton. He was signed well before steve the cabbage arrived #nufc
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
-
Andrew Davies
(@bigdiscodancer) reported
from
Blyth, England
Absolutely awful @skytv @SkyUK being overcharged on my bill and nobody will speak to me at all. This needs sorting and it needs sorting now
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
-
Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hells on earth
(@Hellsherr) reported
@SkyHelpTeam That the problem is outside the house. And an engineer has been ordered
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Yas Ahmed
(@yqahmed) reported
@SkyHelpTeam Hi I’ve been reporting issues with the broadband connection & speed but keep having an BT engineer come out to check the phone line - there’s nothing wrong with the line and the problem is not getting resolved and keep going round in circles #fedup
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Gerry Gallagher 🏴
(@GGallagher2506) reported
@SkySports 4th place gives guaranteed entry to ‘Champions’ (coefficient) League in 4 so called ‘Big Leagues’. Football was broken a long time before this Super League was planned.
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⚫KulkSmash
(@KaptainKulk) reported
@mabmab71 @premierleague @SkySports Just been listening to Durham/Gough on Talksport cutting off a caller who dared to suggest that G.Neville was being hypocritical given the damage Sky have done to British football. This will be the narrative, pats on the back all round, onward with the normal exploitation
-
𝐌𝐚𝐭𝐭
(@HawkieHawkins96) reported
from
Rushden, England
So @SkySports felt United with the fans over the Super League, died this mean you’ll stop ripping off your customer with extortionate prices? Same goes to @btsport
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Henry Tudor
(@HenryTu08657579) reported
@mark_1367 @SkySports because he's on a platform that peddles ****
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Sam Smith
(@bantammad1995) reported
@dxnglish @GrahamOhare @SkySports I am sorry you felt that way and you won't be alone with feeling like that but you are clueless if you think it lockdowns haven't saved lives, just look at what's happening in India due to not locking down
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Matt
(@LetRIP) reported
@SkyHelpTeam How is removing a service an update?
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Tricky Dicky III
(@MrHandsome2021) reported
@dannyrowbo @SkySports Also, never mentioned a hat, I think you're covered head to toe.
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Paul Brown
(@PaulBrownEFC) reported
Stop force feeding that greedy bastard of a club to us lads @SkySports you’re fooling no one anymore the damage is done