Sky Outage Report in Lostock Gralam, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Lostock Gralam, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lostock Gralam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Lostock Gralam, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Crewe, Manchester, Wilmslow, Stockport, Runcorn, Widnes, Congleton, Sale, Winsford, Northwich, Sandbach, Altrincham, Warrington, Moss Nook and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Lostock Gralam, England
Latest outage, problems and issue reports in Lostock Gralam and nearby locations:
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
There was problem on line to the Internet @SkyUK seem to fixed one more so I know in outside online that as problem @SkyHelpTeam
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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susan booth
(@suziplumbo) reported
from
Manchester, England
@GNev2 @SkySports No sorry had a bad enough day as it is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Wesley D Woolfall 🎼🎼🎼🎼
(@WesleyDamian554) reported
from
Lymm, England
Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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Krishna Rajgopal
(@kris_samy) reported
from
Sale, England
Benjamin Epic Stokes. #epicstokesy Never watched anything like this. Who said test cricket is boring. Just Woov !! @englandcricket @ESPNcricinfo @espn @SkySports @BBCSportsy
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Mark Danylczuk
(@Mark29HT) reported
from
Sale, England
@SkyHelpTeam - please tell your Sky Sports team to fix the streams for Match Choice. Not working and very very poor!!
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Ruth Alice Pollock
(@RuthiePollock) reported
from
Manchester, England
@SkyHelpTeam please advise what the issues are with Sky email and when you expect it to be operating
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Roberts
(@Banger1993) reported
@fut_fg @Itani Issues only have happened since yu shouted at @SkyHelpTeam the other day.
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DC Whitt I 11 I
(@DCWhitt_11) reported
Apologies guys I cannot stream when I’m getting lag spikes every 2 in game minutes. It’s not fun for me or for yous to watch. Going to try find the source of the issue so until then there will be no streams 😡 @SkyHelpTeam sort this **** out
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Mark Bennett
(@markbenn68) reported
@SkyUK so after 20 years I’m leaving you, no attempt to retain me after such #poorcustomerservice and no connection all new year then you increase my bill by 75%. Really poor show. #sky thanks @virginmedia for welcoming me.
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James Melt
(@James_Melt) reported
@SkySports What a poor little victim
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Steven Lawson
(@stevenelawson) reported
Since we had an @SkyUK #SkyQ box installed it has repeatedly lost the WiFi connection to the broadband router and has to be the worst piece of tech equipment I’ve ever had. Also, the user interface is so badly designed it’s unbelievable. Utter shite.
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#WOKEN imAndrewB
(@WOKENimAndrewB) reported
@SkyHelpTeam Not helpful it’s your dns servers that are the problem just trying to avoid doing any work
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Kate_4728 🇬🇧🏴🇬🇧
(@KatePotts11) reported
@georgegalloway @SkySports My husband was there aged 18 and woke up three days later in hospital. His poor parents had no idea where he was as he should have been safe but had swapped his stand ticket so he could be beside his mates. Every year I weep for those poor families who were not so lucky.
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Damon Norville
(@DamonNorville) reported
@SkyHelpTeam Earlier today was given compensation for slow broadband. When I checked my account after the minimum guaranteed speed had been reduced by 7mbps.
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TimLFC
(@yesbobbylad) reported
@jonjmacd @SkySports It may help like to get some points
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Liam
(@Liam52170731) reported
@SkySportsPL @SkySports Honestly wolves are so ******* bad