Sky Outage Report in Lostock Gralam, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Lostock Gralam, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lostock Gralam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lostock Gralam, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Manchester, Wilmslow, Crewe, Congleton, Warrington, Northwich, Widnes, Sale, Stockport and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| TV |
Community Discussion
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Sky Issues Reports Near Lostock Gralam, England
Latest outage, problems and issue reports in Lostock Gralam and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Krishna Rajgopal
(@kris_samy) reported
from
Sale, England
Benjamin Epic Stokes. #epicstokesy Never watched anything like this. Who said test cricket is boring. Just Woov !! @englandcricket @ESPNcricinfo @espn @SkySports @BBCSportsy
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stephen lees
(@stevo202) reported
from
Manchester, England
@SkyHelpTeam Is their a problem with broadband in M11, area as mine bin down since yesterday evening
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
There was problem on line to the Internet @SkyUK seem to fixed one more so I know in outside online that as problem @SkyHelpTeam
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Wesley D Woolfall 🎼🎼🎼🎼
(@WesleyDamian554) reported
from
Lymm, England
Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Ruth Alice Pollock
(@RuthiePollock) reported
from
Manchester, England
@SkyHelpTeam please advise what the issues are with Sky email and when you expect it to be operating
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
@CardoScalaRider Still waiting & still not working the page still have same message there still fixing the line that come from you away not here in home night @SkyUK
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Keithy D
(@KeithY2Dickie) reported
Dreadful customer service and experience from @SkyHelpTeam its time Sky caught up with the modern world & realised people share flats and the account holder could move out! Fed complete lies & now without broadband, having to take annual leave because of it! Hello @virginmedia
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Annie
(@indiannie_jones) reported
@SkyHelpTeam Yes, I have done, and I got through to the helpline this morning and they’ve said it’s an “outside the home” issue that I can’t do anything about, so I’m entirely dependent on an engineer.
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(@Kacaveli) reported
@SkyHelpTeam so you have issues with my broadband and your own damn phone lines
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @JoddyLoo Surely sky is aware they have a big issue. My internet and phone have been down for hours and they just say check broadband connection. Even that doesn’t work anymore online. Just tell the truth this is happening all over the country today.
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kawaiiroy @ don't forget about 🇭🇰
(@kawaiiroying) reported
@SkyHelpTeam my broadband has been down all day and I can't call anyone for assistance, is there a problem in the north west London area?
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Kurushimi Atsuka
(@KurushiG) reported
@chrisellis2301 @SkyHelpTeam Same here. Absolutely appalling service and support
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Alan Betts
(@AlanBetts3) reported
@SkyUK Internet down for 4hours, can't contact call centres as they are down, as a key worker my phone is my only life line to work, ...York area...what is happening?
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Heather
(@Heather39665517) reported
@SkyHelpTeam I'm having massive issues with my Internet. But your tests aren't picking up anything. It's been issue after issue after issue. Bit frustrated
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @susybibi2 Been down for hours in London Nw1 and have been tweeting and on Facebook. Stop fobbing your customers off.
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❀ shriiines ❀
(@shriiines) reported
@SkyHelpTeam I’ve tested it on there and all it says is I’ve to phone customer but when I try it says the call centres are closed