Sky Outage Report in Hill, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Coleford, Stonehouse and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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chesterhdclarke
(@chesterhdclarke) reported
from
Bristol, England
@SkySports I hope whyte does get the WBC to name him mandatory for Tyson Fury and I'm a big fan of whyte. But the can man has turned down alot of fight's that would have got him here sooner like Ortiz, Joshua rematch, brazeale or however you spell that name because the money wasn't right.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Kim Chong
(@ChongyMind) reported
from
Bristol, England
@SkyHelpTeam Any idea how long it’s going to be down Liam please?
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Paul
(@Paul_H1982) reported
from
Bristol, England
It’s becoming increasingly notable just how bad network coverage on @SkyHelpTeam is, please folk think twice before being tempted by cheap mobile package, coverage is awful in so many places
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam Sky mobile coverage across the UK is truly awful . Any plans to improve it so people, you know, can use the phones/plans we pay you a lot of money for?
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Paul Nicholls
(@nicholls167) reported
from
Coleford, England
@SkyHelpTeam @skytv please can you provide an update on broadband outage! No updates are being given! I have no mobile signal/4G where I live as rural. Family members WFH & having to go to local coffee shops to work! Not good enough service
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny 💙
(@appletreejen) reported
@SkySports They’ve let their Manager down, their team mates and their fans. Divided the Dressing Room no doubt, just senseless and selfish behaviour. 😔
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Dipak Aswani
(@dipakaswani) reported
@SkyHelpTeam Engineer was here on 9th and 14th(today), but no internet yet. Timeframe is luxury which sky customer can't expect from customer service team.
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The Real GC
(@BwfcGC) reported
@Ashcoynebwfc @SkySports Just spoke to the union about giving up my job.. They told me not to be fukin stupid and get back to work
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Nao Faz Mal
(@NFasmal) reported
@Maseru_m @SkySports Bad news. But probably pushback against unfair treatment towards him and players.
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Kirsty Young
(@Epic_Kirsty) reported
@SkyHelpTeam Also, I'm deaf, and your accessibility options are horrific. I just need Sky to know that they make me feel like I'm not even a whole person, I'm condescended by agents regularly. I've self harmed through pure frustration with this issue. It's not a joke.
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Kirsty Young
(@Epic_Kirsty) reported
@SkyHelpTeam ALL I WANT TO DO IS CANCEL MY ACCOUNT. And I know you can't do that, because you have no access to my account. Maybe the most helpful thing you could do is send the wee link for cancelling the account upon death of account holder. That might be easier 🙄
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helen desmond
(@helendes) reported
@SkyHelpTeam No ladder is what engineer told me. So he booked me in next week but I’ve had a call this afternoon to say that the app is now a pm app which I cannot make. There is a list of problems which I was told would be easy to sort - doesn’t seem to be easy at all and very frustrating!!
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Putney11
(@Putney111) reported
@SkyHelpTeam Is Sky TV Down? Can't Watch Any Channels / Movies...
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Conny
(@eng385) reported
@MoneySavingExp Was always happy with @SkyUK until I called to renegotiate a better deal, got three different quotes that got more expensive as I got bounced round three different departments, really disappointed with customer service, will speak to Virgin as Sky don’t value customer retention
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Katewinsletsknee
(@Katewinsletskn1) reported
@SkyHelpTeam Tried that. It actually said the connection is not working.