Sky Outage Report in Hill, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Coleford, Stonehouse and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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chesterhdclarke
(@chesterhdclarke) reported
from
Bristol, England
@SkySports I hope whyte does get the WBC to name him mandatory for Tyson Fury and I'm a big fan of whyte. But the can man has turned down alot of fight's that would have got him here sooner like Ortiz, Joshua rematch, brazeale or however you spell that name because the money wasn't right.
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Paul
(@Paul_H1982) reported
from
Bristol, England
It’s becoming increasingly notable just how bad network coverage on @SkyHelpTeam is, please folk think twice before being tempted by cheap mobile package, coverage is awful in so many places
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam Sky mobile coverage across the UK is truly awful . Any plans to improve it so people, you know, can use the phones/plans we pay you a lot of money for?
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Paul Nicholls
(@nicholls167) reported
from
Coleford, England
@SkyHelpTeam @skytv please can you provide an update on broadband outage! No updates are being given! I have no mobile signal/4G where I live as rural. Family members WFH & having to go to local coffee shops to work! Not good enough service
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Kim Chong
(@ChongyMind) reported
from
Bristol, England
@SkyHelpTeam Any idea how long it’s going to be down Liam please?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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D
(@Cerebus79) reported
@SkyHelpTeam Do you have any idea of cause and rough time frame? We run a ecom site currently down to sky customers and just need to give them some ideas on time frame
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Samantha
(@Afrinaturality) reported
@SkyHelpTeam I seem to be having issues connecting to my VPN. Was advised to contact you...
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Rachie
(@RachieBlossom) reported
So who is the problem with when I can access my bank account at all! @firstdirecthelp or @SkyHelpTeam ?
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Jason Marriott
(@jmd_design) reported
@SkyHelpTeam hi there all of my ionos websites and emails are currently down and ionos say it’s a sky issue and to contact you to report as no sites hosted on ionos are viewable on sky broadband currently. Please update as need to get online to work
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ANDREW STOKES
(@andrewstokes1) reported
@GlobalSupport Hi have sent a DM but I am more thinking it a @SkyHelpTeam cproblem as I can connect no problem to your service on 4/5G and from another ISP but as soon as I reconnect to sky it disconnects and I tried reatarteling my internet and also sorts
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David McDaid
(@dmcdaid) reported
@SkyHelpTeam Will you post an update here and on the website when problems with access to web are resolved?
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Caz Warburton
(@CazWarby81) reported
from
Bolton, England
@SkyHelpTeam hello! Do you have an aprox time our internet issues will be resolved as I need to inform my workplace.
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Sharon Downey
(@SharonDowney) reported
@SkyHelpTeam might be worth communicating the VPN connectivity issues with your employees on the phones so they have answers when they’re bombarded with queries #justathought
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Reminders, motivation n side of politics. ☝️🤲
(@Abd_Mohamm3d) reported
@ianmsmitchell @SkyHelpTeam Exactly the same problem with me
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Carl
(@Carlo14601) reported
@TSB This is @SkyUK as they have a DNS routing error, est within 2 hours fix time.