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Sky Outage Report in Henfield, West Sussex, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Henfield, England

The most recent Sky outage reports came from the following cities: Hove, Littlehampton, Burgess Hill, Shoreham-by-Sea, Brighton, Peacehaven, Lancing, Balcombe, and Horsham.

CityProblem TypeReport Time
Hove TV 7 days ago
Littlehampton Internet 7 days ago
Burgess Hill TV 13 days ago
Burgess Hill Internet 13 days ago
Shoreham-by-Sea Phone 15 days ago
Shoreham-by-Sea Wi-fi 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • sjmcivor
    Stuart (@sjmcivor) reported from Thakeham, England

    @helen_george @naddimartin @SkyHelpTeam Just had Sky/openreach out to fix ours. The system at the junction box in the street, reduces the speed automatically to give you a speed that doesn’t drop out, but, doesn’t increase it if the signal gets better. So the speed will always get worse, until an engineer resets it.

  • stuartj425
    Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @SkySports reporting shockingly poor, claiming NUFC fans avoiding attending games following buyout collapse, Reality fans saying they won't attend because like all fans they can't....

  • Elbod15
    Chris Clayton (@Elbod15) reported from Worthing, England

    @SkyHelpTeam - Been having a problem with my broadband for months. Reported again today and call appears to have been closed without further action. Tried to call and email with no answer. Please help

  • MQuaminasBarnet
    James (@MQuaminasBarnet) reported from Worthing, England

    @SkyHelpTeam hi. I believe I have been double charged for my SFBB. I can’t speak to anyone as your phone msg tells me to hang up and go thru the app if I don’t fall into a category. How can I sort this pls?

  • JWash84
    Jon Washbourne (@JWash84) reported from Shoreham-by-Sea, England

    @SkyHelpTeam Issue seems to be external, so I have to wait for openreach to send an engineer, no way to escalate despite my contract being with you not them

  • fayalani
    Fay Alani (@fayalani) reported from Brighton and Hove, England

    @fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyHelpTeam TV screen has gone blank now and it’s saying there’s an issue with activating our sky mini box. What the hell is going on?????

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyHelpTeam Can you get someone to ring me please as I would like to log a complaint with you. I can also see that lots of other customers of your are having the same problem so it’s not just me

  • spiceworld24
    Stuart Spicer (@spiceworld24) reported from Worthing, England

    @sirhillarys @SkyHelpTeam I know. Problem I have is that I have to return the old router or I get charged & I just can’t face redoing the whole house!

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyHelpTeam This doesn’t help me at all. Stop sending me links. I want a human to look at the issue

  • soozysuze
    SuzanneHarrington (@soozysuze) reported from Brighton and Hove, England

    @SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?

  • PhilRacing
    Phil Davies (@PhilRacing) reported from Haywards Heath, England

    Absolutely appalled with @SkyHelpTeam . They have a phone number for reporting deaths, their staff member refused to help and actually put the phone down! How about a bit of empathy.

  • Sheneenm
    Shennie Salvage (@Sheneenm) reported from Shoreham-by-Sea, England

    @SkyHelpTeam Hello our Sky Q mini signal keeps cutting out. The problem has been getting worse. Can't find online chat on website. Its been reset a lot. Help

  • aggydo1
    Ska'd for life (@aggydo1) reported from Pulborough, England

    @SkyHelpTeam Nearly 8 days with intermittent internet and no way of getting any help after using the online guide! WhAt am I supposed to do now!?

  • Josh05275023
    KLOPP-ONUTS (@Josh05275023) reported from Horsham, England

    @Samual0Smith @SkySports Oh yh I forget everyone he fights is **** even tho he went around picking up the belts and certain other champ rejected 100 mill

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyUK it’s impossible to get through to you. I appreciate social distancing and keeping colleagues safe but we pay a fortune to you every month for all the services and we are constantly having issues with our broadband. Tried using online but not getting anywhere

  • Josh05275023
    KLOPP-ONUTS (@Josh05275023) reported from Horsham, England

    @oasis1_ @Samual0Smith @SkySports Aj knocked down Klitschko 3 times u know

  • north_seagull
    North Stand Seagull (@north_seagull) reported from Hove, England

    @misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh

  • TP1995_
    TP (@TP1995_) reported from Sompting, England

    @SkyHelpTeam hi I’m trying to move over from Virgin but every time I try and sign up (with mine, my dads and my mums name/ details) it says we’ve been a customer in the last 12 months. Can I join any other way?

  • Rustinurse
    Matthew England (@Rustinurse) reported from Littlehampton, England

    @SkyHelpTeam Hi no it hasn’t helped at all I phoned yesterday...again and told it would be resolved now have no service at all perhaps you have a direct number I could call someone on?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • waynieoaks
    𝓦𝓪𝔂𝓷𝓲𝓮𝓸𝓪𝓴𝓼 (@waynieoaks) reported

    Good morning @SkyHelpTeam, Your website is saying there are no known outages but my broadband is down across our village (Norfolk) and the same for a colleague in Suffolk. So I think there is a BIG outage - it would just be nice if the outage tracker would keep ppl informed.

  • budge_jo
    JoBudge (@budge_jo) reported

    @SkyHelpTeam why is your app still telling me there are no problems in my area when there is major outage? Even if you can't fix it immediately you do have control over the quality of your comms. And with so many now wfh, you really need to up your game!!

  • zzrflyer
    Ian Woodbridge 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@zzrflyer) reported

    @SkyHelpTeam It says full signal but we've lost 80% of channels.. no thunderstorms active..

  • ArkinstallNikki
    Nikki Arkinstall (@ArkinstallNikki) reported

    @SkyHelpTeam I have and they have been no help.

  • Badger_Baron
    Redhead Harry (@Badger_Baron) reported

    @SkyUK Broadband down in Norfolk and Suffolk! Wanna pull your fingers out and AT LEAST update your website? Meant to be working from home…

  • drgrey_wolf
    DrGrey_Wolf 🐺💙 (@drgrey_wolf) reported

    @SkyHelpTeam Good morning, Our sky Q box kept freezing last 2 weeks and required a complete reset to get it working again, this week the freezing episodes became more frequent and yesterday after turning the box off the unit would not fire up again! Help!

  • MickDC81
    Mick (@MickDC81) reported

    @YAKKIOS @SkySports Her dummy was spat because on this occasion she didn’t perform. She then chose to let her teammates down by pulling out. No I in team but there is a me! Calm down lad

  • PAULSEL67251141
    PAUL SELL (@PAULSEL67251141) reported

    @EveningNews Haven’t text me @SkyUK and mine is down , done all the useless self help and called to be told a one hour queue 😳🙄😡

  • AnitaMillsy
    Anita Kinnear-Swift (@AnitaMillsy) reported

    @LankyLass81 @SkyHelpTeam @BBCLookEast I sympathise, seem to find out more on social media than on the help page as the outage wasn't logged until 8am.

  • RyanMac97158556
    Ryan Macdonald (@RyanMac97158556) reported

    @779Dan @stuegs @SkySports Not anymore mate. Pulled out. The poor person that missed out on their spots in hbd games, their chance to make a make for themselves and change their lives for the better, like Biles has done.