Sky Outage Report in Henfield, West Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Henfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Henfield, West Sussex, England
The most recent Sky outage reports came from the following cities: Brighton, Burgess Hill, Hove, Littlehampton, Horsham, Lancing, Shoreham-by-Sea, Worthing, Handcross, Haywards Heath, Peacehaven and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Brighton |
Wi-fi | |
| Hove |
Wi-fi | |
| Burgess Hill |
TV | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyUK it’s impossible to get through to you. I appreciate social distancing and keeping colleagues safe but we pay a fortune to you every month for all the services and we are constantly having issues with our broadband. Tried using online but not getting anywhere
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam TV screen has gone blank now and it’s saying there’s an issue with activating our sky mini box. What the hell is going on?????
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam Can you get someone to ring me please as I would like to log a complaint with you. I can also see that lots of other customers of your are having the same problem so it’s not just me
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Phil Davies
(@PhilRacing) reported
from
Haywards Heath, England
Absolutely appalled with @SkyHelpTeam . They have a phone number for reporting deaths, their staff member refused to help and actually put the phone down! How about a bit of empathy.
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Shennie Salvage
(@Sheneenm) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Hello our Sky Q mini signal keeps cutting out. The problem has been getting worse. Can't find online chat on website. Its been reset a lot. Help
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Jon Washbourne
(@JWash84) reported
from
Shoreham-by-Sea, England
@SkyHelpTeam Issue seems to be external, so I have to wait for openreach to send an engineer, no way to escalate despite my contract being with you not them
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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TP
(@TP1995_) reported
from
Sompting, England
@SkyHelpTeam hi I’m trying to move over from Virgin but every time I try and sign up (with mine, my dads and my mums name/ details) it says we’ve been a customer in the last 12 months. Can I join any other way?
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Stuart
(@sjmcivor) reported
from
Thakeham, England
@helen_george @naddimartin @SkyHelpTeam Just had Sky/openreach out to fix ours. The system at the junction box in the street, reduces the speed automatically to give you a speed that doesn’t drop out, but, doesn’t increase it if the signal gets better. So the speed will always get worse, until an engineer resets it.
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@SkySports reporting shockingly poor, claiming NUFC fans avoiding attending games following buyout collapse, Reality fans saying they won't attend because like all fans they can't....
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SuzanneHarrington
(@soozysuze) reported
from
Brighton and Hove, England
@SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?
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Matthew England
(@Rustinurse) reported
from
Littlehampton, England
@SkyHelpTeam Hi no it hasn’t helped at all I phoned yesterday...again and told it would be resolved now have no service at all perhaps you have a direct number I could call someone on?
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North Stand Seagull
(@north_seagull) reported
from
Hove, England
@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh
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Chris Clayton
(@Elbod15) reported
from
Worthing, England
@SkyHelpTeam - Been having a problem with my broadband for months. Reported again today and call appears to have been closed without further action. Tried to call and email with no answer. Please help
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Lisa Cooke
(@LisaCooke80) reported
from
Worthing, England
@SkyHelpTeam This doesn’t help me at all. Stop sending me links. I want a human to look at the issue
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KLOPP-ONUTS
(@Josh05275023) reported
from
Horsham, England
@Samual0Smith @SkySports Oh yh I forget everyone he fights is **** even tho he went around picking up the belts and certain other champ rejected 100 mill
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Stuart Spicer
(@spiceworld24) reported
from
Worthing, England
@sirhillarys @SkyHelpTeam I know. Problem I have is that I have to return the old router or I get charged & I just can’t face redoing the whole house!
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KLOPP-ONUTS
(@Josh05275023) reported
from
Horsham, England
@oasis1_ @Samual0Smith @SkySports Aj knocked down Klitschko 3 times u know
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Ska'd for life
(@aggydo1) reported
from
Pulborough, England
@SkyHelpTeam Nearly 8 days with intermittent internet and no way of getting any help after using the online guide! WhAt am I supposed to do now!?
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James
(@MQuaminasBarnet) reported
from
Worthing, England
@SkyHelpTeam hi. I believe I have been double charged for my SFBB. I can’t speak to anyone as your phone msg tells me to hang up and go thru the app if I don’t fall into a category. How can I sort this pls?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@petecox1977) reported
@SkyHelpTeam Its still not working, we’ve been without broadband since 3pm on Friday. My wife works from home so we need to know if it will be fixed by tomorrow or if we need to make alternative arrangements. Thanks.
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Miss Beales
(@CBealesTeach) reported
from
Great Yarmouth, England
@SkyHelpTeam Will you reimburse us since we won’t have the service we’re paying for? How will you fill the gap of the service for 10 days so that I can still work?
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Lauren Overton
(@Renoverton) reported
@jalapenos808 @SkyHelpTeam I have the same issue, had absolutely nothing since around 6pm! 😡
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Mark Springett
(@MarkSpringett) reported
@steeleyp_ @SkyHelpTeam Also, the 3 Pucks I have all connected via WiFi don't have the same problem, it's clearly an issue with Glass and the BBC App
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Colin Patterson 🐝
(@clpblue1) reported
@darrenmancity @SkyHelpTeam Must be the same mast @o2 are using...end Dec it's 'supposedly' going to be fixed...no-one very forthcoming with info, or help
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Darren
(@darrenmancity) reported
@SkyHelpTeam I have done and was told it was issue with the local mast and that it was being looked at. That was in September. The issue does appear to be on nearly all networks aswell
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Jamie1888f 🏴🇮🇪
(@Jamie1888F) reported
@SkyHelpTeam is there a problem with catch up TV? Not able to download some programme just comes up failed this has been happening since Thursday had to wait 24 hours with some items also tried resetting box but some channels are still the same.
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Jonathan Stephens
(@Jonathan747) reported
Astonishingly poor customer service today from @DPDgroup_news . Complete lack of understanding, flexibility or help. They have one job - to deliver to me on - but it seems impossible to get a parcel to me. I will never use them or @SkyHelpTeam again - cancelling the lot.
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Steven Kentish
(@SKentish_PwC) reported
@SkyHelpTeam Could they also fix the ongoing issue with Paramount+ downloaded films which just jump to the credits after 15 mins…tried to watch Le Mans. Saw first 10 mins then the conclusion of the film and end credits popped up…
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Darren
(@darrenmancity) reported
@SkyHelpTeam Hi Ellie Unfortunately yes it’s been a constant issue throughout the year but the last 3 months my signal has been none existent. Unless I’m connected to wifi my phone is completely useless