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Sky

Sky Outage Report in Henfield, West Sussex, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Henfield, England

The most recent Sky outage reports came from the following cities: Hove, Brighton, Littlehampton, Burgess Hill, Shoreham-by-Sea, Peacehaven, Lancing, Balcombe, and Horsham.

CityProblem TypeReport Time
Hove TV 7 hours ago
Brighton TV 3 days ago
Hove TV 3 days ago
Brighton Internet 3 days ago
Hove TV 11 days ago
Littlehampton Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • soozysuze
    SuzanneHarrington (@soozysuze) reported from Brighton and Hove, England

    @SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?

  • aggydo1
    Ska'd for life (@aggydo1) reported from Pulborough, England

    @SkyHelpTeam Nearly 8 days with intermittent internet and no way of getting any help after using the online guide! WhAt am I supposed to do now!?

  • TP1995_
    TP (@TP1995_) reported from Sompting, England

    @SkyHelpTeam hi I’m trying to move over from Virgin but every time I try and sign up (with mine, my dads and my mums name/ details) it says we’ve been a customer in the last 12 months. Can I join any other way?

  • katb217
    Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @SkyHelpTeam is there an issue with emails at the moment as my nan is unable to access her account on any pc/iPad

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyUK it’s impossible to get through to you. I appreciate social distancing and keeping colleagues safe but we pay a fortune to you every month for all the services and we are constantly having issues with our broadband. Tried using online but not getting anywhere

  • SeniorRosco
    Alex Ross-Scott (@SeniorRosco) reported from Hove, England

    What’s makes this poor performance even worse is the sickening bias commentary by Skysports!! Every negative fact is about spurs vs waxing lyrical about the other lot. Absolutely Shocking

  • MikeWiggins82
    Mike Wiggins (@MikeWiggins82) reported from Littlehampton, England

    @SkyHelpTeam literally cannot talk to anyone to get any help. Need some help with connection of sky broadband. Every attempt to call directs me to online. Is there no one that can help to talk. Was easy to talk to someone when wanted to signup

  • spiceworld24
    Stuart Spicer (@spiceworld24) reported from Worthing, England

    @sirhillarys @SkyHelpTeam I know. Problem I have is that I have to return the old router or I get charged & I just can’t face redoing the whole house!

  • Sbravery
    Sean Bravery (@Sbravery) reported from Horsham, England

    Fans not being allowed into stadiums is almost the worst thing for football supporters. The worst thing is finding out Jamie Carragher is co-commentator on @SkySports #TOTWHU

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Worthing, England

    @SkyUK I would like to cancel my subscription The sky q box in the bedroom has only ever worked about 3 times keeps asking me to reactivate l, the main one in the lounge kicks me off the internet at LEAST 6 times rendering voice control useless

  • MQuaminasBarnet
    James (@MQuaminasBarnet) reported from Worthing, England

    @SkyHelpTeam hi. I believe I have been double charged for my SFBB. I can’t speak to anyone as your phone msg tells me to hang up and go thru the app if I don’t fall into a category. How can I sort this pls?

  • JWash84
    Jon Washbourne (@JWash84) reported from Shoreham-by-Sea, England

    @SkyHelpTeam Issue seems to be external, so I have to wait for openreach to send an engineer, no way to escalate despite my contract being with you not them

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyHelpTeam This doesn’t help me at all. Stop sending me links. I want a human to look at the issue

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyHelpTeam TV screen has gone blank now and it’s saying there’s an issue with activating our sky mini box. What the hell is going on?????

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Worthing, England

    @SkyUK absolutely terrible service, can’t get online for weeks 5 to be exact finally change my payment date to level with work changes it now 3 weeks later sky has been cut off can’t get online to help and phone is on hold 54 mins then cut you off!! Brilliant

  • Rustinurse
    Matthew England (@Rustinurse) reported from Littlehampton, England

    @SkyHelpTeam Hi no it hasn’t helped at all I phoned yesterday...again and told it would be resolved now have no service at all perhaps you have a direct number I could call someone on?

  • RichardLangley1
    Richard Langley (@RichardLangley1) reported from Brighton and Hove, England

    @SkySports Nuno got fined for telling him he was crap! Wasn’t far wrong was he?

  • LisaCooke80
    Lisa Cooke (@LisaCooke80) reported from Worthing, England

    @SkyHelpTeam Can you get someone to ring me please as I would like to log a complaint with you. I can also see that lots of other customers of your are having the same problem so it’s not just me

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Worthing, England

    @SkyHelpTeam I’ve tried but I get a messge saying my account is closed even though I’ve never had it

  • WestSussexSAFC
    Peter Hewett (@WestSussexSAFC) reported from Shoreham-by-Sea, England

    @buyakajamo @SkySports Get well soon 👍🏼 fortunately I’ve not had Covid but did have a combined bout of pneumonia and whooping cough a few years back and my lungs have never been the same since so I can relate I guess.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sbjblair
    Stephen Blair (@sbjblair) reported

    @SkyHelpTeam Ta. Gone through those steps and it says to call however doesn't provide a never to call

  • emma_aye
    Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Morning - one of them has, but there is no longer a sky ID linked to the account so I get another error when I try to get it through that account. I tried another email address that definitely has never been used and get the same error previously mentioned.

  • emma_aye
    Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Hi - I’m trying to organise broadband/tv for my new flat, and keep getting a screen saying I’m already a customer after entering my details. I’ve never had sky - is there a known issue with this?

  • yorkmikey1
    yorkmikey (@yorkmikey1) reported

    @BrettStorey73 @SkyUK I have the same problem and ihave super fast fibre bollocks ,my mini sky q keeps cutting out its well annoying

  • kathyahfid
    Kathy Ahfid (@kathyahfid) reported

    @SkyHelpTeam I feel tired and hopeless and I was on the verge of tears over the phone with your customer service team yesterday (and for almost everyday for a month beforehand).

  • valleyboy1977
    KEVIN JONES 🌈 (@valleyboy1977) reported

    Sky Q sound drop out seems to be an issue with loads of people on Sky Forums but @skytv @SkyUK @SkyHelpTeam seem to know about the issue but are ignoring it #Rubbish

  • bozzy4
    me (@bozzy4) reported

    @SkyHelpTeam I think I require the latest sky hub. I have superfamily broadband, but connectivity is a major issue

  • PerryBrennan
    Perry (@PerryBrennan) reported

    @SkySports What a stupid article lol

  • sbjblair
    Stephen Blair (@sbjblair) reported

    @SkyHelpTeam I got an email at 5am today all working. However not working at all. Tried to call through but being told offices are closed and lined open at 7am. It's now almost 9am. Help would be welcome.

  • Blaynoh29
    Blayne Johnston (@Blaynoh29) reported

    @SkySportsNews So this was totsl bullshit going by his interview today. Poor poor by skysports