Sky Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Enfield Town, Dunstable, Watford, Bushey, Letchworth Garden City, Luton, St Albans, Hitchin, Barnet, Hemel Hempstead, Amersham, Borehamwood and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Mark Segal
(@marksegal) reported
from
Hatfield, England
@SkyHelpTeam hi, I keep having issues with one of my sky q mini boxes. Every time I try and watch something it keeps freezing
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Patrik Hedin
(@PatrikHedin1) reported
@SkySportsPL @SkySports Still did your best to cancel it out Witherspoon an offside out of nowhere.
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Haaris Mehmood
(@haaris_00) reported
@SkyHelpTeam still no update on when the broadband will be back up in the dy2 area? It's been down since Iike 7.00pm yesterday
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The Girl In The Mask
(@Rachiiet95) reported
@SkyHelpTeam @nicolafarrier22 If it’s down for more than two days I expect more than 8 quid back. What a joke.
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BOBTAYLOR
(@BOBTAYL01081689) reported
@rjdowning @SkySports need to unplug him.... Awful
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Duncan Chadwick
(@DuncanChadwick) reported
Eddie Howe and Leon Osman finally talking some sense. Can we sub them for Bill Leslie and Efan Ekoku as they are terrible @SkySports
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Carl Sawyer
(@baggiecarl) reported
This co commentator is dull as ****, oh to be at the game and not listening to this garbage #SkySports
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Rachel snead
(@rachelsnead) reported
@jrewillis @SkyHelpTeam @OpenreachHelp Lucky you still not working for us in Dudley... :-)
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Anthony Cousins
(@roundyfullandby) reported
@SkyHelpTeam 15mins holding them 55mins conversation telling the guy I’ve covered all steps and he said a engineer won’t be needed he can fix...Engineer is coming Tuesday 🙄
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Patrik Hedin
(@PatrikHedin1) reported
@SkySportsPL @SkySports Still did your best to cancel it out with an offside out of nowhere.
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Chris White
(@Synkrox) reported
@jrewillis @SkyHelpTeam @OpenreachHelp Tweeting about your home BB being down by using your 5G mobile data. #FirstWorldProblems