Sky Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Luton, Barnet, Enfield Town, Hemel Hempstead, Watford, Hitchin, Hertford, Dunstable, Stevenage, St Albans and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Luton |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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Mark “*****” Kilpatrick
(@w177ymark) reported
from
Luton, England
@SkyHelpTeam still having trouble downloading off On demand
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Mark Segal
(@marksegal) reported
from
Hatfield, England
@SkyHelpTeam hi, I keep having issues with one of my sky q mini boxes. Every time I try and watch something it keeps freezing
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Emma Trill
(@RookeryEmma) reported
from
Watford, England
How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Hull
(@seanyhull86) reported
@SkyHelpTeam any updates on the outage currently affecting Scarborough? Do not reply with the generic reset and test connection as 1 I have do it and 2 it’s an issue that is effecting the area as reported by local media
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James Wright
(@jimwright101) reported
from
Leicestershire, England
@SkyUK thank you for your rubbish customer service & not supplying me with a service over Christmas due to your shoddy workmanship. Nice to see where as a #nhs #keyworker my service was valued
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Rob Breeds
(@rob_breeds) reported
@SkyHelpTeam So now I have to spend time and effort to keep my account active? How can a third party be granted such power to disconnect me? Something is wrong here a your customer is not being considered. ok... I’ll fix it.
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amber
(@Ambzzxox) reported
@SkyHelpTeam hi the internet in my house is down, I’ve tried rebooting and nothing is working, can you help?
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Barrie Urquhart
(@BarrieUrquhart) reported
@SkyUK I have to thank one of your guys, John Cussed (irish lad) for calling me back no less than 6 times in 6 days to over see @bt_uk illegally holding on to my phone line after moving In. We’re looking forward to being online from the 31st. Cheers John, exceptional service! 🎅🏻
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TT
(@tasmint_) reported
@SkyHelpTeam “Open reach haven’t been able to fix this issue due to unforeseen circumstances”
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Ian aka Iggi
(@Iggipoppop) reported
@SkyHelpTeam I'm not feeling particularly patient! It's just gone twice in the time it's taken to have this delightful exchange! How many occurances is it until I can cancel my contract with you free of charge?
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Antony Kennedy (he/him)
(@booshtukka) reported
from
Epping, England
@lloydi @SkyHelpTeam It’s probably that your HDMI switcher doesn’t support your sky box’s standard. The switchers are normally pretty cheaply made unfortunately. The sky box might be 4K 60htz and the switcher won’t cope. Does this sound plausible?
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Ells_Silva
(@Ells_Silva) reported
Sky broadband has got to be the worst thing to ever be created @SkyUK
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TT
(@tasmint_) reported
@SkyUK may be the WORST company I’ve ever come across, how have I had no internet for nearly 2 weeks and I’m working from home 🥲