Sky Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Watford, Bushey, Letchworth Garden City, Stevenage, Luton, St Albans, Dunstable, Hitchin, Enfield Town, Barnet, Hemel Hempstead, Amersham, Borehamwood and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Internet | |
| Bushey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyUK I am a new customer. Scheduled installation for the day after I move into my new house. Move has now been delayed significantly, possibly a couple of months. Is there a number I can call to discuss options?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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John M Murphy
(@jm8997) reported
from
Stevenage District, England
@katxmoon will this be picked up and shown on @SkyUK or another U.K. network?
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fluihds
(@Fluihds_) reported
@SkyUK Fix up your **** internet
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Mark Rowland
(@ChesterFlaps) reported
@SkyHelpTeam I've turned on my tv this morning to find sky Q is telling me 'This screen does not support HDCP'. My TV does have HDCP. I have tried reconnecting the HDMI cable and also rebooted the box and the tv but I still get this message. Has there been an overnight update?
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🌛🦋 MissNixynix🦋🌜
(@nixynoo82) reported
@SkyUK I'm gold VIP and the offers are crap. Glad to be leaving in February. Too much expense for crap TV full of repeats and **** wifi
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Miss C
(@louiseco) reported
@SkyHelpTeam Yes, to no avail they say it's my internet but nothing else has issues. Can I go back my old sky?
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Sadia 🇵🇸
(@saadia79) reported
@SkyUK Exactly I never won anything. We have been with them from the past 15 years. Too expensive and WiFi doesn't work at all
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Wilky
(@ctwilky) reported
@ncfclee @SkySports Still stupid tho
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Jo Hunt
(@Mutley1974) reported
@SkyUK I would love to get Sky glass but after 6 months of trying to get online access to my sky account I am fed up with trying! I have had sky for 22 years and now because nobody is capable of resolving my complaint I will be cancelling, just waiting until I have a spare hour to call
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CoadstaF1
(@CoadstaF1) reported
@SkyUK My contract is due to end. I rang to explore my options; Poona said she could do 18 x £34pm £10 upfront. I said no. She then said standard fee is £31 but I can have it for £19pm. Asked for an email but nothing. HELP!
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Tony brad
(@Tonybrad13) reported
@SkySportsF1 Skysports Along with the FIA etc your all full of crap. Blatant race fix. If I was Lewis I wouldn't even want that tainted title let max keep it. Both drove well and both deserved it but what a dumb way to end the race.
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Craig Ashton
(@blades675) reported
@SkyHelpTeam hi my broadband is down, there's meant to be a engineer coming out to fix it. It just says coming soon. I'm just wondering if you will be able to give me some sort of timeframe. Will I have to private message you with some details? Thanks Craig