Sky Outage in Grayshott, Hampshire, England

@SkyUK @SkyHelpTeam I have formally asked for Sky Q to be removed after two frustrating months. It is unreliable and not fit for purpose. I will fight to have Sky+ reinstated or I will cancel the TV as you are not able to keep up your side of the contract

@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

Having problems getting set up with @SkyUK online... 😩

Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

No internet ... @SkyUK down all day ....

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

@SkyHelpTeam no phone line, completely dead, any issues in my area

Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.

You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

@SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

@SkyHelpTeam it seems unfair to couples who only have one TV not to be able to watch Sky Sport in ultra HD even if you have a Sky Q box. I don’t mind paying extra, but not on multibox I would never use!

@SkyHelpTeam hi, I can’t access internet or now my sky tv. I have spoken to one of your representatives and he said external issue and could take between 3-5 days to fix. Will I get confirmation that an engineer is looking at this and I assume I will be discounted for my bill as

Absolutely terrible service from @SkyUK tried watching a film tonight on sky q and it constantly says waiting for more to download 😡 cannot believe that I pay for the service as well as the additional money for the film 😩🤬 so disappointed wouldn’t get this with virgin

@TheAshPhillips @SkyUK @virginmedia 100% their terrible UX is the reason I stopped using Virgin 8 years ago. Not surprised it’s so poor. So crazy that a company like that wouldn’t take UX and design seriously.

@SkyUK once a great company now gone down the drain. You tried to connect me for two months but it seems to difficult, failed appointments.

@SkyHelpTeam I am no longer a customer and have no interest in returning (moved to BT). How can I stop your retention team from calling me several times a day?

@SkyHelpTeam you are a disgrace of a company. Missed 3 key rounds of @anthonyfjoshua fight because your stream went down. Have pictorial evidence and being offered no refund.

@SkyUK It would help if you could allow customers who wish to cancel a package, to just do that instead of keeping ppl on the phone & feeding us pointless jargon.

Why does the @SkySports presenter keep saying “@ManCity have dropped points ALREADY after only dropping points once in 20 games last year”. Last year we dropped points in game2. Idiot.

@SkyUK way to go. Switched back to you guys from @virginmedia and you have just cancelled my installation half way into the day it was meant to take place. Awesome. Think I’m going to cancel my contract before it begins.

Dear @SkySports, either make Jamie Redknapp part of the commentary team, or throw him down a well. The latter would be preferable.

@SkyHelpTeam Cancellations. Was told the conversation would be continued today but I heard nothing...what an awful system!

@SkyHelpTeam your new “relaxed” online chat is terrible. Took 25 mins for me to be told that the guy is ending his shift and we can talk tomorrow at midday instead. I connected 45 mins before your closing time!

@SkyHelpTeam ok. So my call just got dropped after 35 minutes wait time. Rubbish service notwithstanding a “training” day. I’ve also been waiting a whole month for an engineer and you can’t be arsed to answer the phone. Sort this out. Please. @SkyUK

@2405_rina @virginmedia @SkyUK @richardbranson Sky are just as bad. My Internet keeps dropping you're on the phone for hours and no help really. And 12 hours to have Internet access is a joke!!

@TheNewCharlieB @virginmedia @SkyUK @richardbranson My issue is still going! And no explanation just meaningless apologies. This is the last straw for me with them!

@HarisonTheMaker @virginmedia @SkyUK @richardbranson It’s ridiculous how they make you pay so much and up the monthly payments to give you a shit service! @richardbranson hope you’re enjoying your day whilst your customers are livid! 😡

@SkyHelpTeam I have been without internet for over 24 hours now, and having just spent half an hour on hold to your phone team the line cut out when I finally got through to somebody. Please can somebody DM me for my phone number and call me about this.

@SkyHelpTeam Yes. Let's see if the third party engineer turns up this time. If they don't that's it....I will cancel.

I’m used to high stress environments. I’m calm. I can make decisions under pressure. But communicating with @TalkTalk over the past few weeks has got me seething! It’s about to be 4 weeks and still no WiFi. Worst customer experience EVER. 🚫 @virginmedia @Plusnet @SkyUK

@SkyHelpTeam #skybroadband as much use as an #ThomasCookholiday voucher! Dreadful customer service. #avoid

@OpenreachHelp please tell me you have a engineer on his way this morning. Please don’t let me down again. @skyuk #poorcustomerservice #poorvip

Never thought in a million years I'd ever agree with what @PaulMerse ever says.. But how did @VirgilvDijk not win that award last night.. That's y FIFA is and always will be the biggest joke of an association there has ever been! (Man Utd Fan 🙄) #SkySports #FIFAFootballAwards