Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, St Helens, Liverpool, Wigan, Southport, Warrington, Prescot, Leyland, Skelmersdale, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Birkenhead	TV	10 hours ago
St Helens	TV	11 hours ago
Liverpool	TV	17 hours ago
Liverpool	TV	2 days ago
Wigan	TV	2 days ago
Liverpool	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Martin Travis (@lurkinhead) reported 5 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  James (@jgrailpics) reported 8 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 12 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  BeanBolt (@BeanBolt) reported 16 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Lesley Murray (@les_murray71) reported 16 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Lesley Murray (@les_murray71) reported 18 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Rob (@Robertlfc_) reported 20 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 23 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Mrs Smith (@SmithysMaud) reported 23 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Kevin Saunderson* (@kevsauno) reported 26 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Mark Langshaw (@MarkLangshaw) reported 28 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Rob (@Robertlfc_) reported 31 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Emma Latham (@EmsydilemsyL) reported 32 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Mrs Smith (@SmithysMaud) reported 36 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Steve Pouncey (@Steveo67) reported 38 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Rob (@Robertlfc_) reported 48 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Richard Foster (@fos100) reported 55 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  Andrew (@andym1908) reported 59 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dumitru Langham (@DumitruLangham) reported 2 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  MOT ALAW (@VespaPX12570) reported 10 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?

• 
  devske5 (@devske5) reported 14 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  Neil (@NeilOMahoney3) reported 14 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  Chris (@geordiechris48) reported 15 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

• 
  TraceyW 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TraceyWilko) reported 16 minutes ago

  @virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down

• 
  lou pitt 🤓 (@loopyloupy) reported 18 minutes ago

  @virginmedia I have no service at all telling me to look at service checker doesn't help

• 
  Denise Bragg (@dennybragg) reported 18 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  Teddy (@txddyrilxy) reported 19 minutes ago

  @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.

• 
  Dan (@DanSEFC) reported 28 minutes ago

  @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed