Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Southport, Warrington, Skelmersdale, Liverpool, Wigan, Prescot, Wallasey, St Helens and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never buffers with the ***** videos
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Should be receiving 4g fine in my area I have reset setting changed SIM card. Manually adjusted network checked other settings.
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Not a good start at all, First day on virgin and no signal at work even though it says I should have full 4g coverage
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Patience gone I’m afraid I have aloud your company chance to solve the problem, to me looks like signal just isn’t strong enough
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Stuart
(@stu_the_supply) reported
from
Liverpool, England
@virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia Yes problem in the pr7 area all bloody day.
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Ben Morgan
(@Bmorgan2903) reported
from
Wigan, England
@virginmedia Been on phone three times absolutely no help at all still without signal. Terrible decision to change network, think I’m cancelling contract !!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Sammi T
(@Sammi__T) reported
from
Wigan, England
@virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jak_Collier
(@Jak_Collier) reported
@virginmedia Hi, not a major issue but have you changed the lights for the Hub 4? It's a solid green light now with everything connected normally rather than solid white is that right? Didn't know if this was a new update that's changed the lights meanings
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Amanda Hayden QUEENS NURSE SPQDN District Nurse
(@amhay70) reported
@virginmedia is there an issue with payments on the app as I’m trying to pay and it’s saying error and I’m worried I’m gonna get a charge
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Becca (FPL)
(@THFC_Becca) reported
Oh how I hate dealing with any customer service agents but @virginmedia are really testing my last nerve.
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Uday Prakash
(@udaybits2k8) reported
@virginmedia This seems a very unethical way of customer retention. Making customers stay back by making false offers and then not doing anything to resolve the issue. Request you to look into this asap and action on this malpractice and #fraudulent action from your team
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Nightsky Ceilings
(@cadeharry) reported
@virginmedia If I don't receive an email with a resolution in 7 days I'm taking legal action.
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Lionel Tan
(@LionelTan11) reported
@virginmedia Yes, when I rang this morning Virgin Media said it would be sorted by 16.00..but still problems
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Uday Prakash
(@udaybits2k8) reported
@virginmedia I have emails from the sales representative re the offer but the customer care and retention team are not doing anything to action against this
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Diane
(@db277214) reported
@virginmedia It is for damage to the external cable
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Sue Taylor 💙
(@SuePTaylor) reported
@RagMan_85 @virginmedia @O2 Sounds as helpful as Terri. And when you complain you get told to use webchat to resolve your issue. Someone with a kafkaesqe sense of humour
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Blake’s 7 - Roj Blake & Kerr Avon 🚀🚀🚀
(@RojBlakeB7) reported
@virginmedia Inflation is 10.1% not the 17.3% you are increasing prices, you’ve just lost a long time customer and 3 contracts, well done