Virgin Media Outage Report in Westhead, Lancashire, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Wigan, St Helens, Liverpool, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Southport, and Leyland.

City	Problem Type	Report Time
Prescot	Internet	2 days ago
Wigan	Internet	2 days ago
St Helens	Wi-fi	2 days ago
St Helens	TV	5 days ago
Liverpool	Wi-fi	5 days ago
Liverpool	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  soph (@imsophieeee) reported 7 minutes ago from Birkenhead, England

  Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭

• 
  originalkitten (@originalkitten) reported 7 minutes ago from Formby, England

  @virginmedia you go down on me more than my ex boyfriend ever did!

• 
  liam (@robboliam) reported 7 minutes ago from Liverpool, England

  @privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it

• 
  Tom Clegg (@Cleggy_96) reported 9 minutes ago from Liverpool, England

  Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄

• 
  Hannah🌹 (@ShitofHan) reported 11 minutes ago from Liverpool, England

  Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!

• 
  Chris Morris (@dredzombie) reported 11 minutes ago from Newton-le-Willows, England

  @virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not

• 
  Jess Hanson (@JessHansonx) reported 14 minutes ago from Wigan, England

  @virginmedia lots of problems with our virgin! How can I speak to somebody!

• 
  steven horrobin (@steven_horrobin) reported 16 minutes ago from Wigan, England

  @virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢

• 
  Darren Bown (@Dazzb84) reported 25 minutes ago from Newton-le-Willows, England

  Virgin Media goes down and we have a nationwide breakdown. 🤣

• 
  Linda Statham (@lindastatham) reported 26 minutes ago from Warrington, England

  @virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵

• 
  steven horrobin (@steven_horrobin) reported 28 minutes ago from Wigan, England

  @virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢

• 
  afc warner colts u15s (@kevello) reported 32 minutes ago from Liverpool, England

  @virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡

• 
  scousenatalie🌈 (@scousenatalie) reported 44 minutes ago from Liverpool, England

  Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

• 
  Robert Ashton (@rashmanlfc) reported 47 minutes ago from Wigan, England

  @springviewer @virginmedia Always seem to have problems with yours

• 
  Greg O'Connell (@Gregster29) reported 52 minutes ago from Wallasey, England

  .@virginmedia not having the best customer services experience, and it's not due to Corona. 1st time around I was cut off. 2nd time, CSR couldn't get her system to work, but he colleagues was working, yet she wasn't allowed to transfer my call to them, so I'd need to call back.

• 
  Nathan Booth (@Nathann_B) reported 52 minutes ago from Liverpool, England

  @virginmedia Yeah and the mobile data gone down too

• 
  steven horrobin (@steven_horrobin) reported 53 minutes ago from Wigan, England

  @virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it

• 
  Gemmalouise Hughes (@GemlouHughes) reported 57 minutes ago from St Helens, England

  @virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects

• 
  𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JamesMUFCOhMy) reported 59 minutes ago from St Helens, England

  Whys virgin media being so bad today

• 
  GRAEME SMITH (@MrGraemeSmith) reported 60 minutes ago from Liverpool, England

  Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AAUTD (@2020AAGAMER) reported 5 minutes ago

  @virginmedia Talking about mountains and castles when your service is unreliable at street level...

• 
  Sophie Vince (@sophielou28) reported 5 minutes ago

  @virginmedia your new 360 TV is so confusing! And the remote is noisy! Ah well at least I'll save a fortune when I cancel the whole bloody lot! #ifitsnotbrokedontfixit

• 
  Phil Jacks (@100Phish) reported 6 minutes ago

  @virginmedia my internet is down. Please DM me asap. What’s going on

• 
  🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported 6 minutes ago

  @virginmedia Yes. Is it really too much to ask that you have enough staff to help customers? Awful service

• 
  Ana (@ana_aisq) reported 8 minutes ago

  @virginmedia same issue 12h of no Wi-Fi, no idea when it will be fixed

• 
  🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported 10 minutes ago

  @virginmedia @C4Gogglebox You have anyone actually on WhatsApp or is that just to pretend to have a customer service team.

• 
  Jeff Forshaw (@JeffForshaw) reported 13 minutes ago

  @virginmedia I upgrade to v5 router but now need Wi-Fi pods resetting but I need to give serial numbers of pods but a) these are long details b) your call quality from 150 is crap and difficult for either to hear… I tried using WhatsApp comms but no tech available! Any ideas??

• 
  🔰 Totally Man Utd™ 🔰 (@TotallyMUFC) reported 13 minutes ago

  @virginmedia Broadband not working, no one on WhatsApp, can't get through on the phone, nothing. Worst service I've ever received, honestly you lot are a ******* joke.

• 
  Beddo (@biccester) reported 14 minutes ago

  @virginmedia my mums 85 with memory loss she can’t remember password and we can’t cancel her renewal she’s on a pension and can’t afford the price increase from £47-£74 need help

• 
  Collette Elliott (@coll34) reported 14 minutes ago

  @Virgin took £115 out of my account at the beginning of the month yet they cut me off. I’ve sent proof of my bank statement saying they have took it yet they are saying it hasn’t been paid. No one can put me in touch with anyone who can help me @virginmedia your a joke