Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Bootle, Leyland, Liverpool, St Helens, Wigan, Skelmersdale, Newton-le-Willows, Birkenhead, Southport, and Prescot.

City	Problem Type	Report Time
Warrington	TV	14 hours ago
Bootle	E-mail	1 day ago
Leyland	Total Blackout	1 day ago
Liverpool	Internet	3 days ago
Liverpool	TV	5 days ago
St Helens	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 22 seconds ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 6 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Graeme Radebe (@Radebreast) reported 7 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  Ndawana Youngson (@NdawanaY) reported 10 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Ndawana Youngson (@NdawanaY) reported 12 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Andrew (@andym1908) reported 14 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Amanda Ralph (@aralph50) reported 17 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 19 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Elaine Brown (@laineypb2109) reported 21 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Lee (@Crosby71) reported 32 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  IanRob79💙 (@IanRobEfc1878) reported 34 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Elisabeth Hilton (@elisabethhilto4) reported 35 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Capitã Nat (@NatashaVic) reported 44 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Alan Dean (@alandean1878) reported 46 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  David Jones (@davidbirkdale) reported 48 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  Christopher Bray (@cbray72) reported 48 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Richard Foster (@fos100) reported 54 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luke (@Burns12L) reported 3 minutes ago

  @brownbill_scott @virginmedia Same lad been down for like 2 hours now

• 
  James Robertson (@JameskRobbo) reported 3 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Anthony Ellis (@WentTimb) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Liz Common (@lizziecom) reported 12 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Mark King (@markkinga) reported 13 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

• 
  Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported 16 minutes ago

  @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

• 
  Robert de Bruin (@RdeB1973) reported 19 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Gloucester Glass (@gloucesterglass) reported 21 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  Tommy Tinkler (@TinklerTommy) reported 23 minutes ago

  @miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.

• 
  J Harris (@BingoBertie) reported 25 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference