Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Prescot, Birkenhead, Wigan, Southport, Warrington, St Helens, Liverpool, Leyland, Skelmersdale, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Prescot	Internet	2 days ago
Birkenhead	TV	3 days ago
Wigan	Internet	4 days ago
Southport	Internet	7 days ago
Wigan	Internet	7 days ago
Warrington	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 22 seconds ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Bootle Bucks (@BootleFCBucks) reported 13 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Tom Rushton (@tomrushton88) reported 15 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 16 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 20 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Andy McKeown (@AndyMcK1982) reported 21 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  NeckSausage (@NeckSausage) reported 22 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 22 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Sarah Hill (@Its_Sal_Queen) reported 23 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Ndawana Youngson (@NdawanaY) reported 27 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 29 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 38 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  BeanBolt (@BeanBolt) reported 40 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Andy McGill (@andrewjmcgill) reported 43 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 48 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Kevin Saunderson* (@kevsauno) reported 51 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  murf (@JohnMurphy9172) reported 55 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Richard Foster (@fos100) reported 57 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 6 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off

• 
  Craig McArdle (@HoMcArdle) reported 8 minutes ago

  @LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you

• 
  R.L. MacMurray 🇬🇧 (@DeviateDefiant) reported 10 minutes ago

  @DeviousPL @virginmedia @MoneySupermkt Yeah their C/S is absolutely atrocious, I'm basically 'grandfathered' into VM from when their network was the only way to get more than about 8mbit down. These days the DOCSIS/coax setup is vastly inferior to any OpenReach FTTP, with fibre directly to the socket.

• 
  Murad (@Murxdkhxn) reported 11 minutes ago

  @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

• 
  Michelle L-Jones (@maatmouse) reported 12 minutes ago

  @Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service

• 
  Kat Jackson (@KatReynolds5) reported 13 minutes ago

  @virginmedia internet out again. This is the 5th week now for UB10 area. Still saying fix date of 17th July when it’s the 21st today. Any update please?!!?

• 
  — (@Kurt_Bimpson) reported 16 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

• 
  Mystery Bird (@AKA_The_RC_One) reported 16 minutes ago

  @Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.

• 
  Nathan Bhangoo (@NathanBhangoo) reported 22 minutes ago

  @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

• 
  Priception (@Real_Priception) reported 23 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Threaten to leave and they'll drop it down to the original rate