Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, St Helens, Birkenhead, Warrington, Wigan, Southport, Prescot, Leyland, and Billinge Chapel End.

City	Problem Type	Report Time
Liverpool	Wi-fi	12 hours ago
Skelmersdale	Wi-fi	1 day ago
St Helens	Wi-fi	3 days ago
Skelmersdale	Internet	5 days ago
St Helens	Internet	6 days ago
Liverpool	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 9 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Christopher Bray (@cbray72) reported 13 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  James (@jgrailpics) reported 16 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Steve Pouncey (@Steveo67) reported 17 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Richard Foster (@fos100) reported 24 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  Ndawana Youngson (@NdawanaY) reported 25 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  NeckSausage (@NeckSausage) reported 29 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Mrs Smith (@SmithysMaud) reported 31 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Maureen StewartJones (@supergran22) reported 34 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Josh (@Parleyyyyyy) reported 35 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Nicola Bates (@Nicolajb87) reported 41 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Rob (@Robertlfc_) reported 42 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Martin Travis (@lurkinhead) reported 43 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 47 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Lesley Murray (@les_murray71) reported 48 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Jonesy (@RWBJ1997) reported 49 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 52 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  lloyd #utft (@111O1O1O11O) reported 53 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Alan Dean (@alandean1878) reported 58 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michael albertina (@scoggs70) reported 6 minutes ago

  @virginmedia If I don't it will never be resolved, so please do. As I am missing services I can only presume I will be refunded an acceptable amount for my inconvenience? I still await my refund from December when I was without service for 5 days?

• 
  Stew G no23 (@StewartGar49182) reported 12 minutes ago

  @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

• 
  Crafty (@ACraftyOne) reported 12 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  James Mcgowan (@mcgowan_mcgowan) reported 15 minutes ago

  @virginmedia no services at all at G74 has any issues been reported.?

• 
  Wayne Clark (@clarky051180) reported 16 minutes ago

  @virginmedia second day of outage on a bank holiday weekend…! (Oh and a half term break)…! Congratulation’s….!👏👏👏👏👏👏🥳

• 
  TraderPaulAI ✿ (@TraderPaulFX) reported 16 minutes ago

  @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 19 minutes ago

  @virginmedia It states there is an 'intermittent signal'. Does this mean an engineer is looking into it?

• 
  muffy_merkin (@muffy_merkin) reported 20 minutes ago

  @MrBenGrant @virginmedia Ditch them, I did last year. Switched to community fibre, borrowed my mates apple box and now I pay £19 a month instead of the £95 Virgin was going to charge. They even make cancelling tortuous and intrusive. Horrible company with horrible customer service.

• 
  Kim Taylor (@kimtaylor18) reported 21 minutes ago

  @virginmedia I’ve spoken to someone over the phone. WiFi and tv are down. Have to wait till Tuesday for someone to come. It’s never ending issues.

• 
  Jane V Carroll 🇬🇧 (@JaneVCarroll) reported 21 minutes ago

  @mickharkin68531 @virginmedia The Service User Department