Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Southport, Wigan, Warrington, St Helens, Liverpool, Prescot, Leyland, Birkenhead, Skelmersdale, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Southport	Internet	21 hours ago
Wigan	Internet	23 hours ago
Warrington	Internet	2 days ago
Wigan	TV	2 days ago
St Helens	Internet	2 days ago
Liverpool	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Richard Foster (@fos100) reported 5 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  James (@jgrailpics) reported 6 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Lee (@Crosby71) reported 8 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Maureen StewartJones (@supergran22) reported 16 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Rob (@Robertlfc_) reported 16 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Richard Foster (@fos100) reported 19 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 24 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 27 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Martin Travis (@lurkinhead) reported 27 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Ray Waring (@RayWaring) reported 31 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Amanda Ralph (@aralph50) reported 37 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Capitã Nat (@NatashaVic) reported 39 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Andy McGill (@andrewjmcgill) reported 43 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Ndawana Youngson (@NdawanaY) reported 56 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Mick Mc 23 (@Mick_McIver1984) reported 56 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  BeanBolt (@BeanBolt) reported 57 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Emma (@EmmaZhaan64) reported 57 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 59 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Si Smith (@sjslfcforever) reported 8 minutes ago

  @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

• 
  DbowNews 🫩 (@Dbow500) reported 12 minutes ago

  @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 12 minutes ago

  @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

• 
  BZSM1TH (@BazingaSmth) reported 17 minutes ago

  @virginmedia So ALL servicea are currently down in CT17 (TV, Fiber , and phone) They have been down since 1500hrs on July 13th. Not expected back up and running until 1300hrs on 14th July. This is not acceptable. You really are totally inept

• 
  jango fett (@jangofe42286291) reported 19 minutes ago

  @dublinvoter I will never pay my licence fee again. This joke of a broadcaster all ready receives revenue from advertising like virgin media, they will survive without the licence money if they stop paying stupid wages to talentless hacks.

• 
  Debra Dommen (@dommen19390) reported 20 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  RC (@JpgukNas) reported 22 minutes ago

  Calling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)

• 
  Stephen Hampson (@StephenHampson) reported 24 minutes ago

  @virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.

• 
  Samet (@Samet_UK) reported 27 minutes ago

  @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 28 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough