Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Wigan, Skelmersdale, Warrington, Newton-le-Willows, Birkenhead, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Liverpool	TV	5 hours ago
St Helens	Internet	11 hours ago
Liverpool	Internet	1 day ago
Liverpool	Internet	1 day ago
Liverpool	Internet	2 days ago
Wigan	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  murf (@JohnMurphy9172) reported 7 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Kevin Dudson (@Duddydudson) reported 13 minutes ago from Wigan, England

  @NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!

• 
  BeanBolt (@BeanBolt) reported 16 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Anne McCormack (@1AnneMcCormack) reported 20 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Cambo (@cambo691) reported 21 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Richard Foster (@fos100) reported 27 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Alan Dean (@alandean1878) reported 34 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Elaine Brown (@laineypb2109) reported 35 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Jamie McLoughlin (@jmcloughlin) reported 40 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  NeckSausage (@NeckSausage) reported 43 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 43 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  BeanBolt (@BeanBolt) reported 46 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Mrs Smith (@SmithysMaud) reported 48 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Josh (@Parleyyyyyy) reported 55 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Martin Travis (@lurkinhead) reported 56 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  James (@jgrailpics) reported 58 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  John Kelly (@John_Kelly17) reported 58 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Lesley Murray (@les_murray71) reported 59 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  owen southworth (@obpls1995) reported 59 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Amanda Ralph (@aralph50) reported 59 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moo (@jazzioooo) reported 2 minutes ago

  @virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!

• 
  Keith (@Keith_Bredrin) reported 3 minutes ago

  @gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.

• 
  Keeleys Lettings (@KeeleysMaldon) reported 4 minutes ago

  @gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too

• 
  LP (@____LP____) reported 11 minutes ago

  @virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!

• 
  Stephen Hampson (@StephenHampson) reported 12 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  Darren Coomer (@coomerdarren) reported 19 minutes ago

  @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

• 
  ArseF1 (@F1Arsenil) reported 22 minutes ago

  @virginmedia customer service has to be one of the worst! You ask to remove packages and they instead put you on a different contract without your consent! Monthly bill goes from £70 to £181 and they can’t explain how after 3 calls! Horrible just horrible

• 
  tonyl (@cardiffian64) reported 22 minutes ago

  @virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider

• 
  Mark (@MarkAmiga) reported 24 minutes ago

  @gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back

• 
  TravelSolo (@Travelpic84) reported 27 minutes ago

  @virginmedia issues in the SP10 area? Working from home today and tv and broadband have failed!