Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Wigan, Skelmersdale, St Helens, Chorley and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Total Blackout | |
| Leyland |
Total Blackout | |
| Liverpool |
Internet | |
| Wigan |
Total Blackout | |
| Wigan |
Internet | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience
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Gail Charnock
(@GailCharnock) reported
from
Shevington, England
@virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?
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Aley.
(@Aleyy) reported
from
Formby, England
Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Thank you , so I’m good to cancel my direct debit then? I mean if we are currently £84 in credit and our disconnection will be before the next bill date . I didn’t know if money was returned via the DD method but if it’s cheque then we are good to cancel our direct debit ? TIA .
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.
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Danny Wyatt | OnlyFans 25% off
(@DannyWyattXXX) reported
from
St Helens, England
Anybody else having Virgin media problems? #virginmediadown
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Virgin Media WiFi is honestly the worst to be with. Trying to watch films using the WiFi and its going off every 10 minutes. Nothing to do with our signal or our bill, it's just plain shite. Are they gonna sort it out? Are they ****
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Karl Twist
(@KarlTwist) reported
from
Warrington, England
@virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@_rebeccarooo) reported
I'll stream at 6 if @virginmedia stop being such a **** wifi provider ! 🖕🖕🖕🖕🖕🖕🖕🖕
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Greg Burton
(@gregb4847) reported
@virginmedia Internet is still down after restarting multiple times
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Ricky Simmonds
(@ricksimmonds88) reported
@virginmedia It’s down again, came back on around 9am, has been down since at least 16:30
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DorisDashwood
(@dorisdashwood) reported
@virginmedia It’s down again. Good grief.
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Newcat
(@_Newcat_) reported
@virginmedia Down again 🤯
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EGANS🧠
(@egansmind) reported
from
Capel Seion, Wales
@virginmedia Broadband has gone down in Cardiff area CF10
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alan brill
(@alanb1424) reported
@virginmedia your a joke. I am a business customer tried reporting fault phone cuts of. Tried your message system get one response then nothing please contact me
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Trailer Swift
(@Trailer_Swift69) reported
Any chance you lot could sort your service out? @virginmedia
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The Sanctuary on Hard Rock Hell Radio
(@adz013) reported
@virginmedia Still down here, Jack your prices up, then make the service worse than it was
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slicey
(@slicey69) reported
@virginmedia it’s down AGAIN