Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Southport, Wigan, Warrington, St Helens, Liverpool, Prescot, Leyland, Birkenhead, Skelmersdale, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Southport	Internet	2 days ago
Wigan	Internet	2 days ago
Warrington	Internet	3 days ago
Wigan	TV	3 days ago
St Helens	Internet	3 days ago
Liverpool	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Tom Rushton (@tomrushton88) reported 10 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  dannyWAFClannon (@DannyLannon) reported 14 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Elaine Brown (@laineypb2109) reported 15 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  lloyd #utft (@111O1O1O11O) reported 15 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 16 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Sarah Hill (@Its_Sal_Queen) reported 18 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  James (@jgrailpics) reported 20 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Mrs Smith (@SmithysMaud) reported 22 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 26 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  IanRob79💙 (@IanRobEfc1878) reported 29 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Christopher Bray (@cbray72) reported 32 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Maureen StewartJones (@supergran22) reported 34 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 38 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Matt Attwood (@mattwood1702) reported 44 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Elisabeth Hilton (@elisabethhilto4) reported 45 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Adam (@agarnett) reported 50 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Emma (@EmmaZhaan64) reported 52 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Lindz Devine (@LindzDDub) reported 60 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 4 minutes ago

  @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

• 
  Mark Ford (@Markford64LUFC) reported 6 minutes ago

  @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

• 
  Kevin Davies (@CCFCGrapes) reported 8 minutes ago

  @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 12 minutes ago

  @virginmedia I mean it seems like quite a few places are having the same issue

• 
  Jem (@jemonthesofa) reported 17 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  julie fountain (@juliefount) reported 21 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  citizen_first (@citizen_first25) reported 23 minutes ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  Temporary Location (@TemporaryLocat1) reported 24 minutes ago

  @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

• 
  Becky (@Becky_Batch) reported 25 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Debra Dommen (@dommen19390) reported 27 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?