Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 03/15/2026 13:30

March 15: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Chorley, Southport, Leyland, St Helens, Skelmersdale and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Wi-fi
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia morning is anybody online please i need help

  • ValAlker val alker (@ValAlker) reported from Liverpool, England

    @virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can anybody help please is there anybody online please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia looks like i am sending my bank charages to you cos you are the people who as cos me the trouble and now i am in trouble with my bank can you help please

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia No problem. I haven’t done that but I will do it now 👍🏼

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    @virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.

  • NicolaAinsy279 Nicola Connor (@NicolaAinsy279) reported from Liverpool, England

    4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia @habibaaaaaa__ can you help me please i have messaged you 3 times and nobody as got back to me

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia My wifi keeps going down av phoned few times...thay just don't seem to care put the phone down on a number of occasions....

  • jen1562 Jennifer Donnelly (@jen1562) reported from Birkenhead, England

    @virginmedia Thank you, I’ve tried that. It then directed me to status check page. No issues noted in the area as yet. This was the same as yesterday

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone

  • cfraz172 claire fraz (@cfraz172) reported from Rainhill, England

    @virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia are you going to pay my phone bill cos i can’t pa for the 03 numbers and i need help please and i need help with my bill please can somebody ring me please 07759856496

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia the number in the website is a 03 number and i can’t ring them off my mobile can you help please thanks #

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia you have got me in trouble with my bank and now i need help please can you help me please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia can you help please cos i am in trouble with my bank cos of your services thanks

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia my bill is 87 pound this need sorting. and i need help can you help me please i am going to get changed by my bank can you help me please

  • steven_horrobin steven horrobin (@steven_horrobin) reported from Wigan, England

    @virginmedia broadband service please i can’t ring 03 number off my mobile phone can you help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toomuchbrandy STEVEN (@toomuchbrandy) reported from Dundee, Scotland

    In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia

  • BtheBhoy88 BtheBhoy88 (@BtheBhoy88) reported

    virgin media fudds disconnected me a week early 🙈total fannies ..no Internet up to 72 hours ..thank **** I'm going with sky 👊

  • EDsetMefree Michelle Wright (@EDsetMefree) reported

    @virginmedia This has been going on over a month now, I have been a customer since you started as Ntlworld, I’m not sure what the issue is, they ran diagnostic check and said there was definitely a problem , they needed to speak to someone and would call me back in 2 days, 3 weeks later…….

  • EgoZentric_ Mar. Jordan*=19&6🏆 (@EgoZentric_) reported

    @virginmedia connection has fallen over again, despite a text message saying the fault had been resolved. BQM seems normal according to the forum. Need some support on this now please. This has been the 7th day now. Can you help?

  • danfarr26 Dan (@danfarr26) reported

    @virginmedia has to be the worst broadband supplier going, WiFi Booster the lot and still have a god awful connection upstairs🤐

  • Cozzy1x Cozzy (@Cozzy1x) reported

    like virgin media is the shittest my chrome is so slow cause of the **** wifi

  • StiffUpperLip_ Steven Gemmell (@StiffUpperLip_) reported

    @virginmedia Nope shows no issues there.

  • lynda_lyns1975 Lynda white (@lynda_lyns1975) reported

    @virginmedia I have not been able to get cloud on my huawei phone for weeks everything is normal for it to work, help

  • florrieford Jon Ford (@florrieford) reported

    @virginmedia it's just a bit annoying that 6 bungalows don't have access to your network but the rest of the road does, so sorry if I seem a little upset when we can't get your famed broadband speeds and we are subject to poultry speeds from the FTTC speeds

  • KermitKlien Kermit Klein 💎 (@KermitKlien) reported

    @virginmedia Not if you’re a new customer, your team said so.