Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 03/22/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Chorley, Liverpool, Warrington, St Helens, Prescot, Wigan, Southport, Leyland, Skelmersdale and Wallasey.

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City Problem Type Report Time
United KingdomChorley Internet
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • aralph50 Amanda Ralph (@aralph50) reported from Liverpool, England

    Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • beakybox (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • elisabethhilto4 Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • davetarl Dave Tarleton 💙 (@davetarl) reported from Wallasey, England

    @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

  • Its_Sal_Queen Sarah Hill (@Its_Sal_Queen) reported from Liverpool, England

    Would love to be able to start work @virginmedia, but the Internet is down.

  • LindzDDub Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

  • GaryBan47314801 Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • EmsydilemsyL Emma Latham (@EmsydilemsyL) reported from Liverpool, England

    @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

  • mattwood1702 Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • Steveo67 Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • Mick_McIver1984 Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, England

    Anyone else useless @virginmedia gone down got no internet house is in melt down

  • GarethWHughes Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • ShanklyBob77 Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • DaveMbootlebuck DM 🦌 (@DaveMbootlebuck) reported from Litherland, England

    @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

  • RWBJ1997 Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stuganderson Stuart Anderson (@stuganderson) reported

    "Connected without internet" should be @virginmedia tag line. I'd honestly never recommend them to anyone.

  • SamChisman Sam Chisman (@SamChisman) reported

    And now @virginmedia have increased the charge for the telephone line (which we never agreed to) because they decided to "fix" our line by forcing us over to the phone line over broadband router. Seriously not impressed. @MoneySavingExp

  • RokerEndDweller John G (@RokerEndDweller) reported

    @virginmedia Doesn’t really address the faulty box - again, the egregious delay when calling just to be cut off, was clear and engineer was required when we first called. Then, the loss of stored programmes, many of which are for kids, again, and another two days without TV. Awful

  • MarcMcNulty13 MarcMan (@MarcMcNulty13) reported

    @virginmedia @jamie5815 Sounds about right I have a phone deal with them, phone arrived 3 days late opened iI phone doesn't work correctly 101 problems with it, ring them to have it taken back and they would only have it reapaird so they arrange to have it collected about 5 times ended up paying myself

  • badjeroo SayWhaat? (@badjeroo) reported

    @virginmedia Still no broadband and what is yr retention team’s solution? Upgrade me to a faster speed. I can’t even get 10mbps at 200mbps, what ******** is 350mbps going to help.

  • LizWitherden Liz Witherden (@LizWitherden) reported

    @virginmedia Hi I am unsure as to it’s speed and continuing connection stability. The connection did restored between 4:30 and 5 am - my kid was vomiting at the time soo my attention was elsewhere. Your reply arrived 1 hour 11 mins after I exhaustedly fell asleep. Happy Mother’s Day to me

  • harlowpcrepairs harlow pc repairs (@harlowpcrepairs) reported

    @virginmedia I fix computers for a living.. I know about the turning everything off waiting 2 minutes and then turn it back on option.. for which has been done several times

  • RokerEndDweller John G (@RokerEndDweller) reported

    @virginmedia TV box not working again. On hold 55 minutes before being cut off and now when I have rang back, on hold again repeating the same information and no further forward. 14 years custom your throwing away!

  • stuganderson Stuart Anderson (@stuganderson) reported

    @virginmedia I get superb WiFi in my living room so there's is no issue apart from slow and constant disconnections in the rest of the house. I was sold a product that doesn't deliver and instead of fixing it you get out of it by saying you can't guarantee it won't be terrible?? Really?

  • badjeroo SayWhaat? (@badjeroo) reported

    @virginmedia This has been on going for over a month. An Ofcom complaint has already been raised. Now I have zero broadband. NADA!!zilch!!! Did a reset. Now my router does not even show up!!