Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Liverpool, St Helens, Birkenhead, Warrington, Wigan, Southport, Prescot, Leyland, and Billinge Chapel End.

City	Problem Type	Report Time
Skelmersdale	Internet	17 hours ago
Liverpool	TV	24 hours ago
Liverpool	Wi-fi	1 day ago
Liverpool	Wi-fi	2 days ago
Skelmersdale	Wi-fi	3 days ago
St Helens	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  IanRob79💙 (@IanRobEfc1878) reported 1 minute ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Martin Travis (@lurkinhead) reported 2 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Ray Waring (@RayWaring) reported 3 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 5 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Mrs Smith (@SmithysMaud) reported 7 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Ray Waring (@RayWaring) reported 7 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Mrs Smith (@SmithysMaud) reported 8 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Mark Langshaw (@MarkLangshaw) reported 12 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  James (@jgrailpics) reported 28 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Andrew (@andym1908) reported 28 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Lesley Murray (@les_murray71) reported 28 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  owen southworth (@obpls1995) reported 32 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Emma (@EmmaZhaan64) reported 33 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  BeanBolt (@BeanBolt) reported 33 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Lesley Murray (@les_murray71) reported 35 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Lindz Devine (@LindzDDub) reported 40 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Maureen StewartJones (@supergran22) reported 42 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Sarah Hill (@Its_Sal_Queen) reported 45 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Matt Attwood (@mattwood1702) reported 55 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 58 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte Riggio (@MsLiberty1776US) reported 2 minutes ago

  @virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination

• 
  Blakey (@BlakeyTHFC) reported 6 minutes ago

  @virginmedia your support team are useless and I will be taking it further.

• 
  Vicky Leigh (@vickiferris) reported 9 minutes ago

  Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

• 
  HRCastle (@hrcastle) reported 9 minutes ago

  @virginmedia for the past 24 hours I have been asking if there is an issue in my area ( BH21 ) I have explained multiple times I cannot use the service checker ( no wifi )Why will you not answer my question? I have sent several DMs at your request, but you have not responded?

• 
  Wayne Clark (@clarky051180) reported 17 minutes ago

  @virginmedia second day of outage on a bank holiday weekend…! (Oh and a half term break)…! Congratulation’s….!👏👏👏👏👏👏🥳

• 
  Paul Hulse (@paulpresenteruk) reported 18 minutes ago

  Can’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!

• 
  liam (@liamsimo95) reported 21 minutes ago

  @virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?

• 
  Jen Smith (@Her_indoors51) reported 21 minutes ago

  @virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.

• 
  big garry (cyborg edition) (@ScottyBoy211048) reported 22 minutes ago

  @mar3uss I CANT ******* STAND THIS VIRGIN MEDIA STUPID INTERNET ANYMORE HOLY ******* **** JUST PLAY THE ******* VIDEO @virginmedia WILL U JUST LLAY IT U ******* SUCK

• 
  mick harkin (@mickharkin68531) reported 23 minutes ago

  @Woodster1994 @virginmedia I would expect so much more from a business broadband service