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Virgin Media

Virgin Media outages and service status in Westhead, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Westhead, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Southport, and Leyland.

CityProblem TypeReport Time
Liverpool Internet 2 days ago
Prescot Internet 5 days ago
Wigan Internet 5 days ago
St Helens Wi-fi 5 days ago
St Helens TV 7 days ago
Liverpool Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • Elle83
    Michelle E (@Elle83) reported from Walton le Dale, England

    @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

  • GailCharnock
    Gail Charnock (@GailCharnock) reported from Shevington, England

    @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

  • DannyWyattXXX
    Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported from St Helens, England

    Anybody else having Virgin media problems? #virginmediadown

  • BenjiMaccers
    Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

  • KarlTwist
    Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • charl_middo
    Charlotte Louise Middleton (@charl_middo) reported from Liverpool, England

    @virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!

  • KarlTwist
    Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • memcalea_maire
    Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Thank you , so I’m good to cancel my direct debit then? I mean if we are currently £84 in credit and our disconnection will be before the next bill date . I didn’t know if money was returned via the DD method but if it’s cheque then we are good to cancel our direct debit ? TIA .

  • Aleyy
    Aley. (@Aleyy) reported from Formby, England

    Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼

  • SharonLLeonard
    Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia I don’t want DIY I want the service I pay for in my 3 bed house!

  • ConnorTWilson
    Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Virgin Media WiFi is honestly the worst to be with. Trying to watch films using the WiFi and its going off every 10 minutes. Nothing to do with our signal or our bill, it's just plain shite. Are they gonna sort it out? Are they ****

  • Swell09
    Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!

  • ConnorTWilson
    Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it

  • JenHinds
    Jen Hinds (@JenHinds) reported from Warrington, England

    @virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.

  • SharonLLeonard
    Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @virginmedia Can they help do you think?

  • lynielou72
    Lyne (@lynielou72) reported from Warrington, England

    @virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.

  • Kayls3457
    Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Yet another WiFi and TV outage. Hence another...

  • SammyKnowlesX
    SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

  • ThePhilAtkinson
    Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

  • GaryBeggs_8
    Gary Beggs (@GaryBeggs_8) reported from Liverpool, England

    @virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • H1973
    Helen Ambrose (@H1973) reported

    @lindseysbutter @virginmedia Same problem in Pl6 and can’t error message when try signing into account! Price goes up services gets worse!!

  • SteveWa13630733
    Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia Seems to be a problem with your website - have not been able to sign in to My Virgin Media Account or emails all day . Any ideas? Help?

  • amycro95
    Amy Cronin (@amycro95) reported

    @virginmedia I’m trying to cancel my contract. It says on the website I have to call but cannot get through!

  • kbeck149
    kaz (@kbeck149) reported

    @virginmedia do you know how long my email will be out of service for as I have an import form to fill in for tomorrow?

  • ChrisPresslie
    Burn Chris (@ChrisPresslie) reported

    @virginmedia your adverts say "we're helping you stay connected" are you **** my mum is about to run out of mobile data due to having to do all her uni work on her phone...

  • MECFS5
    Craig (@MECFS5) reported

    @BruceysMags @gurstacey @virginmedia seems like no. Still trying frantically. Luckily watched the Liverpool game, but login expired for spurs. I'm a spurs fan.

  • RalphyyP
    RalphyP (@RalphyyP) reported

    @virginmedia @tobystrauss I'm getting this same issue on desktop @virginmedia Any chance in fixing this? cheers

  • TovCamino
    The 10th Man🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@TovCamino) reported

    @brodiemg @virginmedia O yes they have a problem. I've been trying to phone them for 2 weeks. Every number has a recorded message saying lines are busy call back later then it hangs up, thereby shifting everyone to the website.

  • kaizenleicester
    Factcheck GB (@kaizenleicester) reported

    Been unable to access my account or email @virginmedia all day! I have rung the helpline and they were oblivious to the issue and told me to reset my router. Had to the reset all my gadgets too! There are hundreds of people similarly affected.1 hr waits.Where is my compensation?

  • Karlos26899
    Karl Hall (@Karlos26899) reported from Birmingham, England

    @virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!