Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Newton-le-Willows, Birkenhead, Skelmersdale, Warrington, Wigan, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Liverpool	Internet	9 hours ago
Liverpool	Internet	13 hours ago
St Helens	Internet	3 days ago
Liverpool	Internet	6 days ago
Newton-le-Willows	Wi-fi	6 days ago
Liverpool	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  BeanBolt (@BeanBolt) reported 2 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  NeckSausage (@NeckSausage) reported 6 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 8 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Martin Travis (@lurkinhead) reported 16 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Bootle Bucks (@BootleFCBucks) reported 24 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Josh (@Parleyyyyyy) reported 26 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Christopher Bray (@cbray72) reported 27 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Lee (@Crosby71) reported 30 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  owen southworth (@obpls1995) reported 30 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Rob (@Robertlfc_) reported 32 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Graeme Radebe (@Radebreast) reported 44 minutes ago from Ormskirk, England

  @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

• 
  IanRob79💙 (@IanRobEfc1878) reported 46 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Kevin Saunderson* (@kevsauno) reported 47 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Richard Foster (@fos100) reported 48 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Mrs Smith (@SmithysMaud) reported 54 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 58 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Mark Langshaw (@MarkLangshaw) reported 60 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mimi Farid (@MimiFarid) reported 8 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported 15 minutes ago

  @fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working

• 
  O2 (@O2) reported 19 minutes ago

  @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

• 
  Jim_Bo (@burchett84) reported 20 minutes ago

  @virginmedia Hi, can someone please help regarding a bill please

• 
  Tom Edwards (@BBCTomEdwards) reported 21 minutes ago

  Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

• 
  Lara Mitchard (@LaraMitchard) reported 23 minutes ago

  @virginmedia And what’s the estimated fix time?

• 
  Simon (@cleggy1966) reported 27 minutes ago

  @virginmedia Yes, and there is no issue showing

• 
  Hg (@5555501z) reported 30 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 30 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  B (@1992JDBX) reported 33 minutes ago

  @virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!