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Virgin Media outages and service status in Westhead, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Westhead, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 12, 10:28 PM GMT+1.
  • 54% TV (54%)
  • 29% Internet (29%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Skelmersdale, Warrington, St Helens, Newton-le-Willows, Birkenhead, Southport, Prescot, and Leyland.

CityProblem TypeReport Time
Liverpool Internet 2 hours ago
Liverpool Internet 8 hours ago
Liverpool Internet 14 hours ago
Wigan Wi-fi 2 days ago
Wigan Internet 2 days ago
Skelmersdale TV 4 days ago

Nearby cities with recent reports

Liverpool

4 recent signals

2 hours ago
Wigan

2 recent signals

2 days ago
Skelmersdale

1 recent signals

4 days ago
Warrington

1 recent signals

5 days ago
St Helens

1 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

  • 111O1O1O11O
    lloyd #utft (@111O1O1O11O) reported from Wallasey, England

    No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

  • cbray72
    Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

  • LindzDDub
    Lindz Devine (@LindzDDub) reported from Wigan, England

    @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

  • SmithysMaud
    Mrs Smith (@SmithysMaud) reported from St Helens, England

    @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

  • BootleFCBucks
    Bootle Bucks (@BootleFCBucks) reported from Liverpool, England

    @JamesSymes8 Virgin Media. It keeps going really bad.

  • Steveo67
    Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • RWBJ1997
    Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

  • 1AnneMcCormack
    Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England

    @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

  • Radebreast
    Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • Crosby71
    Lee (@Crosby71) reported from Seaforth, England

    @_Ludachris @virginmedia Not any more, got **** of them ages ago

  • agarnett
    Adam (@agarnett) reported from Wigan, England

    @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

  • DannyLannon
    dannyWAFClannon (@DannyLannon) reported from Wigan, England

    @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • seatzie
    Darren Seaton (@seatzie) reported

    @JonStone101 @virginmedia Since the o2 merger their customer services have gone right down the toilet

  • ctidbluemoon
    Terry Hughes (@ctidbluemoon) reported

    @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page

  • Lou_Pole11
    JibbaJabba (@Lou_Pole11) reported

    @gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM

  • dr_besty
    Alex Jones (@dr_besty) reported

    @gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.

  • MattMcCorry2671
    Matt McCorry (@MattMcCorry2671) reported

    @virginmedia shocking service from customer services following all your advice as on email yet I’m still having to call to resolve issue..no faith whatsoever! How do I speak to someone in UK??!

  • seccadelikbaby
    Gizëm (@seccadelikbaby) reported

    Working from home in TW1 and my Virgin Media internet has been down for 2 days. I literally can’t do my job. It’s 2026 and I’m still dealing with outages lasting this long. Completely unacceptable. @virginmedia

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

  • SleepNaut
    Zeno (@SleepNaut) reported

    @virginmedia @gblondon1 You're all shite. Never use any of you ever again. Used to work for you lot as well. Absolute horrible place to work.

  • griffonline
    CG (@griffonline) reported

    @gblondon1 @skytv @virginmedia That was to keep SkyQ. Virgin only had their streaming service with no record.

  • BillPayerq4
    Bill Payer (@BillPayerq4) reported

    @virginmedia why is it every time we get a bit of heavy rain, the broadband goes down?