Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Southport, Liverpool, Leyland, Warrington, Birkenhead, St Helens, Wigan, Skelmersdale, Bootle, Newton-le-Willows, and Prescot.

City	Problem Type	Report Time
Southport	Phone	23 hours ago
Liverpool	E-mail	1 day ago
Southport	Internet	4 days ago
Leyland	Internet	5 days ago
Liverpool	Internet	7 days ago
Leyland	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  BeanBolt (@BeanBolt) reported 53 seconds ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Mick Mc 23 (@Mick_McIver1984) reported 3 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Tom Rushton (@tomrushton88) reported 6 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Alan Dean (@alandean1878) reported 6 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Maureen StewartJones (@supergran22) reported 12 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Colin (@ColinBe76578911) reported 15 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Lesley Murray (@les_murray71) reported 15 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Dave Tarleton 💙 (@davetarl) reported 19 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Jamie McLoughlin (@jmcloughlin) reported 21 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Richard Foster (@fos100) reported 24 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Lee (@Crosby71) reported 25 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Graeme Radebe (@Radebreast) reported 26 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  John Kelly (@John_Kelly17) reported 27 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  James (@jgrailpics) reported 34 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Maureen StewartJones (@supergran22) reported 40 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Lindz Devine (@LindzDDub) reported 41 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 44 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  David Jones (@davidbirkdale) reported 52 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  lloyd #utft (@111O1O1O11O) reported 53 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah H 🇺🇦 (@SarahH21401811) reported 9 minutes ago

  @virginmedia my new equipment was ordered weeks ago & never arrived! I rebooked, but changed fed delivery date and heard nothing since!!

• 
  Risteárd Ó hArrachtáin (@HarrachtainO) reported 9 minutes ago

  The absolute consensus among Irish mainstream media on every single issue is remarkable. Across RTE, the Irish Times, The Journal, The (hilariously misnamed) Independent, Virgin Media etc. there’s no diversity of thought, no discord, no dissent on any matter. How is this possible

• 
  CD (@WatchingMan96) reported 12 minutes ago

  Has the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland

• 
  Steph (@StephyCoops) reported 16 minutes ago

  @virginmedia I have missed every single England game due to the crap service from virgin media. 3 days of no internet last week supposedly fixed but goes down again today. I work from home and I’m totally fed up with it.

• 
  Some-Nick1976 (@Some_Nick1976) reported 18 minutes ago

  @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.

• 
  Paul Williams (@bushmills7d) reported 20 minutes ago

  @virginmedia Saturday going in to Sunday no service for the majority of the day and the service checker you recommend tells me there’s an issue in my area. No **** Sherlock! But I bet you’ll still want your full payment when it’s due. And I thought BT broadband was bad

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 21 minutes ago

  @virginmedia I’ve had an email response to my complaint. It was entirely unsatisfactory but unfortunately I can’t reply to it as it’s from a no reply email. The only way I can reply is by phone. I am deaf. Phone is my last choice communication method. I really struggle with it. Anyway I’ve

• 
  Amir (@MrAFCN5) reported 26 minutes ago

  @virginmedia Service unstable for 6 weeks now, status goes to intermittent issue in your area to you have a local issue to an intermittent issue in your area? Have to restart the hub 4-5 times an hour, what is going on in UB10? Unacceptable

• 
  Mark King (@markkinga) reported 31 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

• 
  fielden85 (@fielden85) reported 32 minutes ago

  @virginmedia are becoming a joke... 3rd time in a month the internet has gone down.