Virgin Media Outage Report in Westhead, Lancashire, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Southport, and Leyland.

City	Problem Type	Report Time
Liverpool	Internet	5 hours ago
Prescot	Internet	3 days ago
Wigan	Internet	3 days ago
St Helens	Wi-fi	3 days ago
St Helens	TV	6 days ago
Liverpool	Wi-fi	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 1 minute ago from Euxton, England

  @virginmedia TBF, I have been trying to get to the solution for over a week. I have other things to do you know...🤨

• 
  Dave Carson (@DCBlue11) reported 2 minutes ago from Liverpool, England

  @virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated

• 
  Neil Atherton™ (@natherton90) reported 4 minutes ago from Rainhill, England

  @virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.

• 
  PENALTYPOOL (@DJGlassBack) reported 5 minutes ago from Liverpool, England

  Why is my wifi not working yet again @virginmedia beyond a joke now

• 
  beth (@alchteb) reported 7 minutes ago from Warrington, England

  went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

• 
  beth (@alchteb) reported 12 minutes ago from Warrington, England

  went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 14 minutes ago from Euxton, England

  @virginmedia There are a couple of threads I've contributed to. I'll try to post the one I looked at this morning and posted the same comment I tweeted. My point is that it shouldn't be a one at a time fix.

• 
  David Brindle (@dbrindle92) reported 14 minutes ago from Liverpool, England

  @AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 15 minutes ago from Euxton, England

  So. I've now had 3 @virginmedia techies in 2 days tell me they've resolved my issue. That remains to be seen. It in no way excuses the engineer no-show 🤬🤬🤬

• 
  Grolshy (@JonGre69) reported 18 minutes ago from St Helens, England

  @virginmedia ****** Taliban getting WiFi signal in caves in Afghanistan and I can’t get a signal in most rooms in my ****** house

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 22 minutes ago from Euxton, England

  @virginmedia The issue has been constant for 2 weeks. Option 2 at the second press is when calling about an account different to the one I'm calling from.

• 
  Dan Cad (@coachdancad) reported 27 minutes ago from Liverpool, England

  @virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 32 minutes ago from Euxton, England

  @virginmedia Sick and tired of this now. Acknowledged there was a problem, sorted it*, asked me to monitor gor a week and if not working they'll then send a man out. *still happening ffs

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 39 minutes ago from Euxton, England

  @virginmedia And the problem yet again wasn't solved over the phone. Wouldn't admit who cancelled or why. Did admit could identify 'frequency issues' Company full of ignorant eejits

• 
  ann (@lestervose) reported 41 minutes ago from Haydock, England

  @virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help

• 
  John Eastham (@bigjeast) reported 43 minutes ago from Wigan, England

  @virginmedia why is your internet always dropping out in the wn3 area. 4 weeks on the bounce now. Latency and speed test are poor too.

• 
  Trains (@radio_caroline) reported 43 minutes ago from Haydock, England

  Virgin media broadband fails again telephone and broadband went off around 2pm still no service not two months goes by without it failing think twice before you sign up

• 
  Dave Carson (@DCBlue11) reported 44 minutes ago from Liverpool, England

  @virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.

• 
  knitswithbeer🐝 (@Knitswithbeer) reported 45 minutes ago from Wigan, England

  @virginmedia No. I don't think it's a broadband issue but it certainly has me foxed. I feel it's an Android version issue.

• 
  Dan Cad (@coachdancad) reported 51 minutes ago from Liverpool, England

  @virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Molodoi (@idrewdoughnut) reported 3 minutes ago

  @virginmedia What I’m saying is that the service status says “no known issues”. You just acknowledged that there is a known issue. Why is service status saying “no known issues?”

• 
  ⚽ 🙌 LUFC Rich 🙌 ⚽ (@shieldgamerx) reported 6 minutes ago

  @virginmedia No problem, I'm always happy to try and help... Plus I don't have to stick to a script & appease CS rules & regs 😜.

• 
  Lewis Somerscales (@deadredcrayon) reported 8 minutes ago

  So Virgin Media who I’ve been with for nearly all my time in London are offering lovely cheaper deals for new customers. While I, a fairly loyal customer, get charged £45 for just broadband. Time to move then.

• 
  Michelle (@mummychelle) reported 10 minutes ago

  @virginmedia No. There's no issue. It says the broadband is working. The issue is with the WiFi dropping out to the devices

• 
  cheryl (@cherylockerby) reported 11 minutes ago from Barry, Wales

  @virginmedia I’ve had a text to say our issue will be resolved by 1/12 but this seems to be a continuous issue and I have a child trying to do schoolwork from home due to Covid so it’s vital our BB is working and for our heating too which works via wifi.

• 
  Bladesrallyteam (@bladesrallyteam) reported 12 minutes ago

  @virginmedia @JimboUK71 Always the same comment the wired is so intermittent you cannot pin down the issues but it is the crap Puma Chipset in the Hub3 when put under pressure

• 
  Renato Almeida (@renmiguel) reported 14 minutes ago

  @virginmedia 2 months internet has been dropping every 20 mins, 2 written complaints no replies. Phone call last week and engineer sent to fix area hub, nothing changed. To top it all yesterday and today theres been no internet due to an ongoing issue in the area! Canceling ASAP

• 
  Steve Cooper (@coops_99) reported 20 minutes ago

  @virginmedia Still no luck, they can see WiFi is not working but do not know what the problem is...... They will apparently call me back in the next hour, over a week now and still the same problem 😡

• 
  The Masked John Girvin (@johngirvin) reported 22 minutes ago

  @virginmedia All good. It sorted itself out after half an hour. Internet down for half an hour? I call that coffee time.

• 
  Hilary Andre 3.5% (@HilaryAndre1) reported 22 minutes ago

  @virginmedia I never thought of using Twitter. I used to use the telephone.