Virgin Media outages and service status in Westhead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Westhead, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 19, 4:11 PM GMT+1.
- Internet (58%)
- Wi-fi (17%)
- TV (13%)
- Total Blackout (8%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Westhead, England
The most recent Virgin Media outage reports came from the following cities: Wigan, Liverpool, Birkenhead, Leyland, Prescot, St Helens, Billinge Chapel End, Skelmersdale, Warrington, Chorley, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
Internet | 22 minutes ago |
|
Wigan
|
Total Blackout | 4 hours ago |
|
Liverpool
|
Internet | 2 days ago |
|
Liverpool
|
Wi-fi | 4 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
TV | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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NeckSausage (@NeckSausage) reported from Tarleton, England@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Bootle Bucks (@BootleFCBucks) reported from Liverpool, England@JamesSymes8 Virgin Media. It keeps going really bad.
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James (@jgrailpics) reported from Liverpool, EnglandCompletely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Billzy (@Billzy79) reported from Liverpool, England@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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David Jones (@davidbirkdale) reported from Southport, EnglandVery poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!
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Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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Richard Foster (@fos100) reported from New Longton, EnglandWho in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
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lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
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IanRob79💙 (@IanRobEfc1878) reported from Wigan, England@virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬
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Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, England@virginmedia your Internet sucks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cal (@CNeto97) reported@virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap
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stu marklow (@stuuee) reportedget virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆
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IFB Media (@IFBMedia) reportedDamien Duff earlier tonight on Virgin Media reflecting on his time away from football and his decision to leave Shels… “I was running on anger, I stopped being Damien Duff” From being a Top Class Footballer, to an excellent coach and based off tonight’s display he’s also an exceptional pundit! Love him, or loathe him I don’t really care (and nor does he) speaking on any potential next move “I’ve fallen out with every club, every fanbase, I don’t know where would welcome me, but never say never” For me, we need to have him involved in Irish Football no matter what the capacity, he has so much to give and is Box Office in everything he does.. People talk about him going abroad, maybe back to Celtic where he learned his trade or even in the Championship with a club like Blackburn? There’s no doubt in my mind that he’s more than capable of doing a great job abroad too. But selfishly? I’d like him to stay in Irish Football in whatever capacity, because he has so much to give and I don’t think he’s motivated by money one bit. Look I’ve said it before (half jokingly) I’d love to see him do a tour of Irish Football of sorts whether that be the First Division, Premier, the Women’s National League or even Amateur Football?? I understand why it’s unlikely such is his profile but if I think anyone were to do it the man would be Duffer!
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Donna Tudor (@donna2904) reported@virginmedia can you help please. I have no landline dial tone.
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A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.
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andrea crosby (@andreac14064810) reported@virginmedia I’m totally disgusted by your service
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Stu Plays XD 🎮 (@StuPlaysXD) reported@virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍
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OnTheMeter (@OnTheMeter) reported@misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.
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Akita (@PwnProblems) reportedVirgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.
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Jack Gilpin (@jackgilpo) reported@virginmedia our broadband has been going down at the same time every day for well over a week…it’s usually fixed within a few hours but are you ever going to notice the trend and fix it properly? Not ideal when working from home!