Virgin Media Outage Report in Westhead, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Leyland, Wigan, Warrington, St Helens, Southport, Skelmersdale, Prescot and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Wigan |
Internet | |
| Wigan |
Total Blackout | |
| Warrington |
Internet | |
| St Helens |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
-
Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia No reported issues. Used the guide before - it’s why I moved the router. Poor signal is because I moved the PS4 5ft across the room. But it’s less than 5m away from the router in a straight line - obscured only by the floor and the tv is sits next to.
-
Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia I'm sorry I disagree it's @virginmedia broadband not Samsung broadband! So it is a @virginmedia issue .I don't pay Samsung for my Wi-Fi.
-
Neil Atherton™
(@natherton90) reported
from
Rainhill, England
@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
-
beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
-
beth
(@alchteb) reported
from
Warrington, England
went on @virginmedia live chat at 2pm because my broadband was down - engineer arrived at 5pm and all fixed by half past! five stars from me!
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
-
PENALTYPOOL
(@DJGlassBack) reported
from
Liverpool, England
Why is my wifi not working yet again @virginmedia beyond a joke now
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
-
Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
-
Tom Munns
(@TomMunns1) reported
from
Wallasey, England
@virginmedia hi, I can’t register for my virgin media. I type in details and it doesn’t progress my past the register page. Can you help.
-
Dan Cad
(@coachdancad) reported
from
Liverpool, England
@virginmedia I rebooted it yesterday and a number of times previously. I’m now in receipt of a Cat. 6 Ethernet cable which has improved wired speeds - I’d suggest these should come as standard - but wireless speeds are still slow and unreliable.
-
Madeleine Fletcher
(@Maddelan) reported
from
Seaforth, England
@virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!
-
ann
(@lestervose) reported
from
Haydock, England
@virginmedia I have no internet connection WA11, checked area status (through mobile data 😏 thankfully can rely on 3 mobile) which reports no issues. Well there is...as per usual. Please help
-
David Brindle
(@dbrindle92) reported
from
Liverpool, England
@AdamWether @virginmedia @O2 For what you pay them you should be able to get signal on the moon
-
Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
bella
(@belladitsy) reported
@virginmedia I didn’t say they did I said down detector says virgin have issues around UK (this is from people posting on down detector)
-
GJ
(@MrGaggies) reported
@virginmedia to all please do not use this company service is shocking
-
Amy Buffone
(@ALBuff1) reported
@virginmedia Day 6 of no signal now, how much longer is this ridiculousness going to last?! Am I getting a refund for this month?
-
🇮🇪🌟John mccallum🌟🇮🇪
(@Johnmccallum80) reported
@quigley_mick @virginmedia I phoned them to cancel my contract 3 days ago and got through straight away. They told me they couldn't give me a deal so I told them to cancel it, they then came back with a cut price offer that was cheaper than what I am now so I took the offer.
-
jillech
(@jilljohnston5) reported
@virginmedia what’s happening with WiFi. WFM and having connection issues for the last hour now. It’s says they are no issues in my area but clearly there is.
-
David Eckhoff
(@theroyalfactor) reported
@virginmedia She’s done all that, many times over and is no further forward, she is being ignored and one of your people put the phone down on her when she asked for their manager. Please can you contact me by DM to discuss please. Don’t just ask ask us to customer service again.
-
Nuk3zzGaming▶️
(@BenRouse01) reported
@virginmedia But I brought this issue up at the beginning of April and got told it was being looked into why only now has someone decided to possibly have a look
-
GJ
(@MrGaggies) reported
@virginmedia @CarersUK Worst company do not sign up
-
Ana Ball
(@AnaAnaball1886) reported
@virginmedia I need a new TV remote as mine doesn't work. How cn I source a replacement? Thanks.
-
Steve Ives
(@SteveDPIves) reported
@virginmedia Hi. Internet has been very bad this week in the Chesham area. Can you please tell me why.