Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Skelmersdale, St Helens, Warrington, Wigan, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Liverpool	Internet	2 hours ago
Liverpool	Total Blackout	2 hours ago
Birkenhead	Phone	3 hours ago
Liverpool	Total Blackout	1 day ago
Skelmersdale	Internet	2 days ago
Liverpool	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 4 seconds ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Lindz Devine (@LindzDDub) reported 7 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Martin Travis (@lurkinhead) reported 10 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Dave Tarleton 💙 (@davetarl) reported 12 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Ray Waring (@RayWaring) reported 14 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Ndawana Youngson (@NdawanaY) reported 15 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Emma Latham (@EmsydilemsyL) reported 17 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Maureen StewartJones (@supergran22) reported 19 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Gary Kilroy (@Gary_Kilroy) reported 29 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 31 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Lesley Murray (@les_murray71) reported 33 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Mrs Smith (@SmithysMaud) reported 35 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  David Jones (@davidbirkdale) reported 37 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Billzy (@Billzy79) reported 45 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Mark Langshaw (@MarkLangshaw) reported 45 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Sarah Hill (@Its_Sal_Queen) reported 46 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Christopher Bray (@cbray72) reported 46 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  DM 🦌 (@DaveMbootlebuck) reported 51 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 57 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  130 Charges (@LunchpailD) reported 3 minutes ago

  @virginmedia @PeteUK7 Example number infinity that we don’t hate corporations enough. Go **** yourself, and then shoot yourself into the sun, @virginmedia.

• 
  Steven Dale (@steven_dale) reported 4 minutes ago

  @virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!

• 
  GR-Bear🏆x55 (@GR_BEAR1979) reported 5 minutes ago

  @virginmedia @PeteUK7 Horrible Company !! Will never go back to them. After their 18 month introductory offer, they turned into absolute ***** !! Even when I left the chased me for all sorts

• 
  mary32 (@marypaul32) reported 9 minutes ago

  @virginmedia is this how you treat your vulnerable customers? A 72 year old man has been left with no WiFi after builders cut through a virgin cable. He spent an hour on the phone and virgin won't come to fix it till 10th June. He can't make nhs appt as must be online.

• 
  Mrs c (@w47carr) reported 11 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Mkkoll.eth 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌊🏆 (@Mkkoll) reported 11 minutes ago

  @virginmedia @PeteUK7 This is what happens when you farm out yoir customer service to third worlders who run your 'support' until lunchtime then phone scams in the afternoon.

• 
  Alessi Heitman-Rice (@Alessi_hr) reported 11 minutes ago

  @JamieGBarry @virginmedia @virginmedia are terrible, counting down the days till our contract expires

• 
  Rob G 009 🥚 (@shearersbuddy) reported 20 minutes ago

  @PeteUK7 @virginmedia I know they get a bad rep but Sky were brilliant when my mum died. We ended up taking on her package to maintain the years she’d been with them. Whoever trained their bereavement team did an outstanding job….very personal.

• 
  Gusty Spence (@BluenosedCOOP) reported 20 minutes ago

  @ProfChocCaXe @PeteUK7 @virginmedia Nope. Because you're a filthy piece of ****.

• 
  bruce (@OtisRedn) reported 20 minutes ago

  @JamieGBarry @virginmedia Haha from the pot to the fire it seems ! Watch it bills with eagle eyes . Up an up they go , then when u leave they won’t let go. Just **** it off an get internet only ! Tv is **** anyhow