Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wigan, Leyland, Warrington, St Helens, Chorley, Prescot, Southport, and Skelmersdale.

City	Problem Type	Report Time
Birkenhead	TV	2 days ago
Liverpool	TV	3 days ago
Wigan	Wi-fi	4 days ago
Leyland	Total Blackout	6 days ago
Liverpool	Internet	7 days ago
Wigan	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Lindz Devine (@LindzDDub) reported 6 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Ian Hawksey (@ShanklyBob77) reported 11 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Lesley Murray (@les_murray71) reported 12 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Dave Tarleton 💙 (@davetarl) reported 13 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  murf (@JohnMurphy9172) reported 13 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Richard Foster (@fos100) reported 16 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Anne McCormack (@1AnneMcCormack) reported 16 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Emma (@EmmaZhaan64) reported 17 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Emma (@EmmaZhaan64) reported 19 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Lindz Devine (@LindzDDub) reported 27 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Ray Waring (@RayWaring) reported 27 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Mark Langshaw (@MarkLangshaw) reported 30 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  James (@jgrailpics) reported 32 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Graeme Radebe (@Radebreast) reported 33 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Mark Langshaw (@MarkLangshaw) reported 42 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Richard Foster (@fos100) reported 44 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Nicola Bates (@Nicolajb87) reported 50 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Nicola Bates (@Nicolajb87) reported 53 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Richard Foster (@fos100) reported 59 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tee (@nocturnallamb) reported 5 minutes ago

  @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

• 
  PD1882 (@PD1_8_8_2) reported 6 minutes ago

  @virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.

• 
  Colin Morty (@cmwba) reported 8 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  PD1882 (@PD1_8_8_2) reported 8 minutes ago

  @JohnDuncombe4 @virginmedia I find their Internet service great, the TV service has always been sub par, should just switch the tv to Sky and be done with it 🙄

• 
  Kathy Miller (@KathyMi25429227) reported 15 minutes ago

  @virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom

• 
  Derek Halliwell (@TheDemonUK) reported 15 minutes ago

  @virginmedia @Lbriggs88 ...and sent all round the houses including back up emails messages to phones then emails don't arrive. Also when login failed and you try again with the reset password it still doesn't work. You have to clear the cache. Sorry guys, can't be arsed

• 
  Dan Robinson (@TheDanRobinson) reported 22 minutes ago

  Virgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.

• 
  Keith Tracy (@KeithT3103) reported 25 minutes ago

  @bmstewart2004 I cancelled my Virgin Media contract at £125, a week of my ignoring their calls I spoke with them and agreed a new contract at £40. Never let it roll over more than one year

• 
  nicolajane (@NJB2874) reported 26 minutes ago

  @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

• 
  craig (@craigy1977) reported 28 minutes ago

  @virginmedia hi , this new 360 software and remote are absolutely **** !!! Should never of got pushed into it by your company!!! The remote is rubbish and cheaply made for a £100 a month package im paying for!!!! Crap so get it fixed