Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Skelmersdale, Warrington, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Wigan, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Skelmersdale	TV	19 hours ago
Warrington	Wi-fi	2 days ago
St Helens	Internet	3 days ago
Liverpool	Internet	3 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Martin Travis (@lurkinhead) reported 2 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mrs Smith (@SmithysMaud) reported 8 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Richard Foster (@fos100) reported 10 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 10 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Rob (@Robertlfc_) reported 11 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Nicola Bates (@Nicolajb87) reported 14 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 17 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 25 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Lindz Devine (@LindzDDub) reported 33 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Maureen StewartJones (@supergran22) reported 34 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Lesley Murray (@les_murray71) reported 34 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Mark Langshaw (@MarkLangshaw) reported 35 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  James (@jgrailpics) reported 37 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Sarah Hill (@Its_Sal_Queen) reported 38 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 42 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Mrs Smith (@SmithysMaud) reported 42 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Lindz Devine (@LindzDDub) reported 43 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Jamie McLoughlin (@jmcloughlin) reported 44 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Steve Pouncey (@Steveo67) reported 46 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Billzy (@Billzy79) reported 58 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Parkinson (@Joeparki) reported 6 minutes ago

  @virginmedia can you confirm if broadband is down in WN3 area?

• 
  Sodium (@sodiumlights) reported 6 minutes ago

  In the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia

• 
  Gareth (@GPRO2023) reported 8 minutes ago

  @virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!

• 
  Becky (@chibs9184x) reported 10 minutes ago

  @virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤

• 
  🐌🥤 (@Slugy__) reported 11 minutes ago

  @SnapeBS @virginmedia Did they go down or just bad hit reg

• 
  Emily Atkins (@bahallathegreat) reported 12 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Colin Spalding (@ColinSpalding2) reported 14 minutes ago

  @virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.

• 
  Дж Б Б 65 (@Birkenhead1872) reported 14 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

• 
  pentor coley (@PentorC32526) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Andy Golds (@andyg81) reported 14 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer