Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 03/31/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Billinge Chapel End, Skelmersdale, St Helens, Warrington, Chorley, Prescot, Southport and Leyland.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Wi-fi
United KingdomLiverpool Internet
United KingdomSkelmersdale Total Blackout
United KingdomSkelmersdale TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • MattKeating1981 Matt's MerARTki (@MattKeating1981) reported from Wigan, England

    @virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!

  • ListerTheStupid Rob (@ListerTheStupid) reported from Liverpool, England

    @virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia I appreciate that, however, this is not the first time and I'm guessing it won't be the last. Praying a lot of money for a service that doesn't work!

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia internet down again in L31 what’s the fix time?

  • joanreece jo m b (@joanreece) reported from Liverpool, England

    @virginmedia why is your internet so rubbish? We get a bit of rain and wind and the whole TV goes off with no connectivity its woeful. We have sat here for a few hours now with no tv at all and were paying £49 a month for wifi that doesnt work!!!

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @virginmedia When is the WiFi issue in Hindley going to be fixed ? Been on and off all day.

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Sigh. Yet another @virginmedia broadband issue where it’s gone down. Again. Feels like this is a monthly thing now.

  • Kayls3457 Kayleigh Speakman (@Kayls3457) reported from Abram, England

    @virginmedia Again fully appreciate and understand that. However, elderly vulnerable person has to rely on this service and it is intermittent and not reliable

  • Allenwalkden Woggy (@Allenwalkden) reported from St Helens, England

    .@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year

  • jm_donnelly James Donnelly (@jm_donnelly) reported from Birkenhead, England

    Not just me then? Twitter tells me everything I need to know @virginmedia your broadband is unreliable, has been unreliable for weeks & I feel like i’m wasting money. No this isn’t an isolated issue you just need to pull your finger out & stop ruining my evenings its 2020 ffs!

  • emmawinstanley1 emma2511 (@emmawinstanley1) reported from Wigan, England

    @virginmedia shocking customer services after waiting nearly a month and several hours on hold to get connected still no delivery date and now cannot work from home @ nhs

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.

  • whitealbo martin (@whitealbo) reported from Southport, England

    @virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareKayClare CLARE KAY (@ClareKayClare) reported

    @virginmedia I have no wifi at home and the number to call is an “unknown number “ the website for help is “having problems. “ I am in AL54TJ What do I do ? I need to work from home.

  • HeadingtonNews Headington News (@HeadingtonNews) reported

    @RosalindRogers No, because the VirginMedia website is down. Broadband comes back and then disappears again

  • zaptohome Thomas Green (@zaptohome) reported

    @virginmedia issues internet on TV, 150 doesn’t work and your website seems like it’s having issues. How do we report service issues?

  • danastingregory Dan Astin-Gregory (@danastingregory) reported

    @virginmedia not even going to mention that your internet service has gone down all over Europe on @Twitter ?

  • Walkabout24 Walkabout (@Walkabout24) reported

    There's been a strange outage on #VirginMedia this morning...blocking access to some sites, including Twitter, but not everywhere online. Seems to be back to normal now though.

  • xx_Karin_x Karin (Kaz) (@xx_Karin_x) reported

    @virginmedia yet again more issues with lack of internet and conveniently your website isn’t connecting either to contact customer services.

  • lindafraser852 linda (@lindafraser852) reported

    Website down and can’t even get though to them on the phone #virginmedia #virginmediadown

  • kermit1015 kermit10 (@kermit1015) reported

    @virginmedia is there an issue with your service, can't get on to broadband, a lot of people who I work with are saying the same, service checker not working

  • AndyDesign86 Andy (@AndyDesign86) reported

    @G8PCW @virginmedia This is what pisses me off. **** happens, but you need to hold your hands up

  • Rajendr68758622 Rajendra (@Rajendr68758622) reported

    @virginmedia virgin media broadband is my area HA2 area cannot be connected to is virgin broadband down ?