Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Warrington, Liverpool, St Helens, Wigan, Southport, Prescot, Leyland, Skelmersdale, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Birkenhead	Internet	5 hours ago
Warrington	Total Blackout	5 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	2 days ago
Wigan	Internet	2 days ago
St Helens	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Andrew (@andym1908) reported 5 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Alan Dean (@alandean1878) reported 10 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 12 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Adam (@agarnett) reported 12 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  IanRob79💙 (@IanRobEfc1878) reported 16 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Sarah Hill (@Its_Sal_Queen) reported 17 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Amanda Ralph (@aralph50) reported 18 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 19 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Andy McGill (@andrewjmcgill) reported 20 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 24 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Lesley Murray (@les_murray71) reported 31 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Mrs Smith (@SmithysMaud) reported 33 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Lindz Devine (@LindzDDub) reported 39 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Ray Waring (@RayWaring) reported 40 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Bootle Bucks (@BootleFCBucks) reported 44 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Jonesy (@RWBJ1997) reported 45 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Billzy (@Billzy79) reported 57 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark ashmore (@marash84) reported 8 minutes ago

  @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

• 
  ray🪽 (@snumperus) reported 8 minutes ago

  @virginmedia @virginmedia haven’t had a drop of wifi in 3 days now. service page said it was going to be fixed yesterday but the wifi only lasted 5 minutes then went. Will you compensate me the data I’m having to buy for being in my HOUSE

• 
  Moonman (@Moonmanthrunner) reported 8 minutes ago

  @virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?

• 
  HNF1BTecNerd (@t2tecnerd) reported 9 minutes ago

  @Benleo @virginmedia Bens not smart …. Ben had a problem with virgin so he upgrade his contact and gave them more money …. Don’t be like Ben

• 
  Kathy Miller (@KathyMi25429227) reported 10 minutes ago

  @virginmedia Appalling service. What is going on? Cannot speak to anyone...in and out of WiFi connection for a few days...Not on. Want a refund....

• 
  Pirate (@pirate1100) reported 12 minutes ago

  @Benleo @virginmedia @virginmedia are terrible, I stopped the television & phone package years ago because of bad customer service. I only have the broadband now & although the broadband is really good the price is extortionate if you don’t keep signing up to a contract, so I’ll be cancelling that.

• 
  Big Ben (@IciBigBen2) reported 17 minutes ago

  @jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.

• 
  Cager (@ImCager_) reported 20 minutes ago

  @virginmedia do u mind not having ur service go down whilst im trying to bits and have people around this evening thank you

• 
  Longevity Peptides (@longpeptides) reported 23 minutes ago

  @Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.

• 
  tracy_s (@tracy_s1) reported 24 minutes ago

  Is anyone else's @virginmedia tv still down? This is going into the 4th day now without a service.