Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Wigan, Liverpool, Warrington, Birkenhead, Leyland, Prescot, Billinge Chapel End, Skelmersdale, and Chorley.

City	Problem Type	Report Time
St Helens	Internet	3 hours ago
Wigan	TV	10 hours ago
Liverpool	Internet	3 days ago
Wigan	TV	3 days ago
St Helens	TV	4 days ago
Liverpool	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Nicola Bates (@Nicolajb87) reported 2 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Rob (@Robertlfc_) reported 15 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Dave Tarleton 💙 (@davetarl) reported 16 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Tony (@AckerHeron) reported 23 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Ian Hawksey (@ShanklyBob77) reported 23 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Thomas Evans (@92Tevs) reported 27 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Tom Rushton (@tomrushton88) reported 27 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Nicola Bates (@Nicolajb87) reported 35 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Alan Dean (@alandean1878) reported 36 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Billzy (@Billzy79) reported 43 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Richard Foster (@fos100) reported 44 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 44 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Lindz Devine (@LindzDDub) reported 46 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Graeme Radebe (@Radebreast) reported 46 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 50 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Lesley Murray (@les_murray71) reported 51 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Matt Attwood (@mattwood1702) reported 52 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 54 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Josh (@Parleyyyyyy) reported 55 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hennii (@NathanH17475101) reported 3 minutes ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things

• 
  ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported 7 minutes ago

  @virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.

• 
  Paul Hulse (@paulpresenteruk) reported 10 minutes ago

  Having major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia

• 
  Jacqson (@JacquelineCabl9) reported 11 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Al (@lexophile) reported 14 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  Anathema🇵🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dyslogix) reported 19 minutes ago

  Virgin Media O2, you can **** off now tbh, I'll find a better provider, your app won't work properly, and your website is worse .... na I'll find a better provider. O2 was better till you virgin arwsebadgers bought it out, and **** you o2 for selling out.

• 
  Big Ape (@keithman45) reported 23 minutes ago

  @virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed

• 
  entrustTMF (@entrustTMF) reported 25 minutes ago

  FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

• 
  Pauly (@OldSkoolGeek71) reported 29 minutes ago

  Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

• 
  Kathy Miller (@KathyMi25429227) reported 31 minutes ago

  @virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..