Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

Virgin Media signals over the past 24 hours, with local activity from Westhead, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Westhead, England and nearby areas
• Service-wide baseline

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Prescot, Wigan, St Helens, Formby, Leyland, and Birkenhead.

City	Problem Type	Report Time
Warrington	Wi-fi	5 hours ago
Liverpool	Internet	1 day ago
Prescot	TV	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Internet	6 days ago
Liverpool	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 4 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Capitã Nat (@NatashaVic) reported 12 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Richard Foster (@fos100) reported 20 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  BeanBolt (@BeanBolt) reported 21 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Cambo (@cambo691) reported 24 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  James (@jgrailpics) reported 29 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Ray Waring (@RayWaring) reported 34 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 35 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Elaine Brown (@laineypb2109) reported 35 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Maureen StewartJones (@supergran22) reported 37 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Graeme Radebe (@Radebreast) reported 40 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Dave Tarleton 💙 (@davetarl) reported 43 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Matt Attwood (@mattwood1702) reported 44 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 47 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  DM 🦌 (@DaveMbootlebuck) reported 47 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 51 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Kevin Saunderson* (@kevsauno) reported 60 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Jonesy (@RWBJ1997) reported 60 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Our Electric World (@O_E_W) reported 4 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Unainstein (@AstonVillaDoge) reported 4 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  mmhmm (@xhatne) reported 4 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Damian Hastie (@DamianHastie) reported 6 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  sarah (@Mears1Sarah) reported 8 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  Seren 7 (@Seren_7) reported 10 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Paul oc (@PaulOco84535827) reported 11 minutes ago

  @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers

• 
  sergio pani (@sergiopani62) reported 12 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Tom J Jarvis (@TomJJarvis) reported 14 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  Wolf Matt (@WolfMatt1987) reported 15 minutes ago

  After trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on

Virgin Media outage reports by location

Choose a location to check local Virgin Media reports and activity.

England

• Virgin Media outage reports in Bicester
• Virgin Media outage reports in Birmingham
• Virgin Media outage reports in Gloucester
• Virgin Media outage reports in Leeds
• Virgin Media outage reports in London
• Virgin Media outage reports in Mansfield
• Virgin Media outage reports in Nottingham
• Virgin Media outage reports in Plymouth

All Virgin Media report locations