Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Chorley, Warrington, Leyland and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout | |
| Liverpool |
Internet | |
| Chorley |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
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About Autism
(@AboutAutism1) reported
from
Wallasey, England
@virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Debbie Thorpe
(@debbiethorpe70) reported
from
Wigan, England
@virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
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Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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Zoe Wakelam
(@Zoefw) reported
from
Birkenhead, England
@virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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emma louise crowther
(@emma1995_louise) reported
from
Wigan, England
@virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer
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Pritch
(@Pritch533) reported
from
Wallasey, England
Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying
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Martin Ross
(@iamrossiofleigh) reported
from
Hindley, England
@virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amie 🦈
(@Amiejo) reported
@virginmedia internet not working and your website won’t load when I try end check service in area or log in. All neighbours same
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Craig’th the First
(@Proudy009) reported
@Ofcom after I get my response from @virginmedia I shall be giving you a call. Not only the horrible service but the fact I was hung up on by staff on multiple occasions and also didn’t get my complaint logged the first time I asked. Horrendous
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🇪🇺🇬🇧 Adam Bulmer 🇬🇧🇪🇺
(@mintuz) reported
@virginmedia what have you done to my broadband connection. Bunch of websites and services I use for work can’t be accessed on my network but can access them on 4G.
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David Andrew Bullock
(@ginnaaah) reported
@virginmedia Morning. Having big Internet issues in the HD5 area. Service status says nothing wrong, disobeyed and reconnected my kit with no improvement. Now hearing off other people in Huddersfield with the same issues. Self checks just keep looping round.
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The Magnificent 3
(@VDipond) reported
@virginmedia your useless phone line says there is no problem with myline. Is this a joke. I am reporting you to the regulator The service is horrible and you never feel and pain for it. 1hour waiting times for call centres. Ideal for you so you don't have to deal with customers
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J
(@J41715717) reported
@virginmedia NE11 area broadband runs very slow, unable to access URLs or you services like Slack. Your checker says it is all ok but it is not. What to do?
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FoxyLady1990 💙
(@FLady1980) reported
@virginmedia your internet is running really really slow in the b63 area , ive done all the checks on my hub but still really slow
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Ibam
(@imzyii) reported
@virginmedia this is absoulete **** only lasted a week of good service and back to signal drops. You are shite you really need to upgrade in the area All along it was a fault in ur green box and don't bother telling to switch router on and off because its lot of crap
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Dave
(@BigDaveOfficial) reported
@virginmedia what's happening in area code 20? Some Internet working, some sites not or sluggish. V difficult to work from home. Service status shows no issues. Can't run test as on your awful hub4.
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andrew gordon
(@andyjgordon76) reported
@rerosebury @AWSSupport I've got same issue, occasionally get to console but cant login. Are you on virginmedia by any chance?