Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Wigan, Prescot, Wallasey, St Helens, Leyland and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Wi-fi | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
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Mark Spencer-Scragg
(@Scraggmeister) reported
from
Seaforth, England
@virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.
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Mark Baines
(@MarkPBaines) reported
from
Wigan, England
@virginmedia been with you for years and your prices are going up due to your service which frankly is rubbish all goes down so you lose a days pay working from home and you still want it paid for! You’re an absolute joke! Don’t worry though you’ve lost a customer!
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Doesn’t show of any issues no.
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
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Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
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Roy Mcgaw
(@roymc1980) reported
from
Seaforth, England
@virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting
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PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
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🌸🐾originalkitten 🐾🌸
(@originalkitten) reported
from
Formby, England
When the world is struggling cause of the pandemic but more people have invested in tv & streaming services @virginmedia & @netflix have written to me saying they are putting their prices up. Such empathy #ReadTheRoom #pandemic #Wtf
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Common
(@JaneCommon) reported
Hi @virginmedia - nobody in Camberwell, se5 seems to have any service today. Help!!!!
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Julie Carragher
(@JulieCarragher) reported
@virginmedia Hiya have contacted Sky and they have done nothing to our line. So Virgin are contracted legally to provide us with a landline until 01/03/22 please fix this issue or we will be referring to the Ombudsman service. Can you please give me a link to the complaints department.
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Neenee
(@NeeneeNugget) reported
@virginmedia @CitizensAdvice is this right? Because I haven't even had a fraction of the speeds promised? It's meant to be gig1, even with a wireless connection it should NOT be that slow especially when sat next to the router with no other connections.
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Tasha, Miss Anxiety 🤎
(@ChocChocGirly81) reported
@virginmedia Same old crap, check wires, unplug & restart the *** & still nothing that’s why it is now turned off for good.
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Samuel Hetterley
(@gwarme1980) reported
@virginmedia your 4g phone signal is doggo!!!!!!
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tony johnson
(@teabellyjohnson) reported
@virginmedia Branson should be stripped of his knighthood for the way he and his team treat customers! Lying to people, making it almost impossible to cancel subscriptions. Causing people anxiety! Way to go Richard!
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49UNDEFEATED
(@SAYF_14) reported
@virginmedia The service update now says 4pm I've got work tomorrow I work from home I rely on the broadband to do my work. I've got no confidence by 4pm this is going to be resolved
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tony johnson
(@teabellyjohnson) reported
@virginmedia It has cost me several calls, cost a fortune and I cancelled my order. End date 24/02/22. Problem is they couldn`t forward me a receipt so I`m in limbo! Typical VM customer service!
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Tom Southworth
(@TechDevTom) reported
@virginmedia It's worth noting that after that message I got put through to customer relations, who never messaged back. And this has been the case for the last three days now. Do customer relations actually exist on your WhatsApp service?
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Dave
(@SpicyFirmino) reported
@virginmedia how do I book an engineer? We’ve been missing channels for months. Have tried all the help options (restarting) and nothing is working, v6 box is showing amber light, appears to be broken. Was told bills would be reduced but they haven’t been. Getting frustrated