Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Southport, Warrington, Skelmersdale, Liverpool, Wigan, Prescot, Wallasey, St Helens and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Paul Edgar
(@pjme327) reported
from
Hindley, England
@virginmedia please sort out our internet. We are paying for 300mbs and getting zero to minimal WiFi. Power lines have 0mbs. Have you broken the fibre optic cable? weeks of #Unstable #internet.
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John Clark
(@1972johnclark) reported
from
Clayton-le-Woods, England
@virginmedia just wondering why my broadband as been off 12 hours , everything rebooted by myself and still nothing . Been listening to your music for over a hour now . Poor service 😩😩😩😩 On the plus side it’s consistent your poor service
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia It’s gone off again, says estimated fix time is 4pm tomorrow.. what is going on? Lowton area, warrington. Seriously considering swapping to another provider and only just sorted a new deal with you. I’m not happy.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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Warren Davies
(@wptd17) reported
from
Warrington, England
@virginmedia Trying to update my TiVo box but issues on the router mean that the TiVo is in a loop stuck at 16%. Help!!!!
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia any update on the internet and phone outage in wa3 area. Your website says the expected time for it to be fixed was 4pm.. been off all day.
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Sam Cartwright
(@samtcartwright) reported
from
Golborne, England
@virginmedia @BTCare do you want another customer?
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liam worrall
(@liamworrall24) reported
from
Wigan, England
Virgin media as got to be the worst Internet provider around!! Constantly down
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Jacob
(@jg26__) reported
from
Wigan, England
Honestly tho how **** is @virginmedia internets down more than it works
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Irish Stu
(@sturichie) reported
from
Eccleston, England
@virginmedia now 50 minutes on the phone. Absolutely useless customer service. If only I could speak to someone I could cancel
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Fraser
(@am_fra) reported
@virginmedia our services are down again. What is the point of this phone through the router. Seems less a robust system- if the broadband or power goes out. You have no phone access too.
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Tate
(@tate7123) reported
@virginmedia has the internet gone down in Manchester M20 area?
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Ginger Jester
(@nosleep2023) reported
@virginmedia I ordered broadband on the 30th of March. I’ve called Yodel 17 times, and they still have not delivered it. It was due to arrive on the 4th. I can’t seem to speak to a human at Virgin automated service, asking for password and details on an account that isn’t active yet.
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LemonSemen
(@LemonSemen) reported
@chrisrogan @virginmedia Glasgow here and ours just went down too. ******* joke at this point
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Berenice Howard-Smith
(@hihellolovely) reported
Dull post but if you are in Cambridge on Virgin Media, you may not have signal for some of Thursday. An email just appeared in my inbox and I went to delete it thinking they were trying to sell me a TV channel I didn't want, like 24/7 golf, and it wasn't. #cambridge #virginmedia
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Brad
(@BradHerd3) reported
Day 3247 #virginmedia is still down. Their incompetent “engineers” have yet to find a way to do their only job.
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Ginger Jester
(@nosleep2023) reported
@virginmedia You even emailed me to ask why haven’t activated my service yet, I responded to you and you never came back.
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Kendo Jr🇺🇦
(@KendoJr3) reported
Virgin media is actually ******, **** internet constantly, I’m the only one in the house. can’t even refresh my ******* twitter page never mind do anything else. Got exams in a month and teachers are setting online work, can’t do that. **** COMPANY @virginmedia
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Ali 🕷
(@LifeLikeChaos1) reported
@virginmedia What do I actually have to do to talk to someone about a complaint. None of your staff is trained properly which is not their fault- different responses every time. I've not had internet for over a month. Im disabled and rely on it to communicate and work.
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toni 🤍
(@tonicavanaghx) reported
@virginmedia do you have any known issues at the moment? For the past two days we can’t connect to our Wi-Fi, we pay for fibre this really isn’t good enough especially with todays rising prices on everything.