Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, St Helens, Liverpool, Leyland, Chorley, Warrington and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Leyland |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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BIG EARS Mum to George & Daisy
(@ljonesljones14) reported
from
Liverpool, England
@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Abbi
(@AbbieMarieBrid) reported
from
Seaforth, England
@virginmedia really disappointed, had a problem with yourselves for months and managers are meant to phone back still not heard anything!! It’s becoming a joke! If my mum stays next to the phone any longer she’ll turn into stone! #badcustomerservice #helpme
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
Maybe little quiet for few days as ive got no internet due to outage at virgin media :/
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Tom Munns
(@TomMunns1) reported
from
Wallasey, England
@virginmedia hi, I can’t register for my virgin media. I type in details and it doesn’t progress my past the register page. Can you help.
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Wirral Kloppite
(@paulgtrainer) reported
from
Birkenhead, England
@paulychan @virginmedia My internet went down for 30 mins. Came back on 5 mins into the game. I'm on BT (not for much longer if I can help it!)
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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Michelle Mattos
(@ChellyMat) reported
from
Liverpool, England
@virginmedia Yeah we’ve been a customer for years, I know how to do that. The issue was that we got a new package (router, TiVo, landline) that got installed on Saturday afternoon, and by Saturday evening the package was cancelled for no reason
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes it's the same problem
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Abbi
(@AbbieMarieBrid) reported
from
Seaforth, England
Asked her to hold today then put the phone down @virginmedia you need to sort yourself out! I’m using my 3G to send this cause our WiFi is soooooo badddddd!!! #badcustomerservice
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Thomas Hall MB Vans
(@tommylbf) reported
from
St Helens, England
@virginmedia TV not working at all and WiFi always on and off.
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
My alien dog is about to die in warframe as cant feed it thanks to me not having a internet connection thanks to awful service at @virginmedia #warframe Only took me 190 hours get him now he's gonna be lost for ever! 😤😡😭
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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Dave Carson
(@DCBlue11) reported
from
Liverpool, England
@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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liam
(@Reidy_25) reported
from
Prescot, England
@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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Scott Tipping
(@TippingScott) reported
from
Warrington, England
@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Madeleine Fletcher
(@Maddelan) reported
from
Seaforth, England
@virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison 💜 🇬🇧
(@ali5on007) reported
@virginmedia They told me they couldn’t help, I’ve been given ANOTHER number which I’ve rang four times today and been cut off four times. Why is your service so rubbish
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Robert Chanon
(@Robert_Chanon) reported
@virginmedia I have done all of this. The issue is the virgin router. I have asked 5 times for the router to be changed due to an intermittent fault. The service center have refused to send an engineer out. The router is so bad, I have had to invest in a new router.
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Sandra Morris 🏴🇺🇦
(@mollycaff) reported
@virginmedia My father is deaf and has dementia, from what I can gather they are sales calls, although he has trouble understanding their accents. I’m just waiting for them to call while I’m there, to ask them to leave my parents alone.
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Grant Lauchlan
(@grantlauchlan) reported
@virginmedia tried to upgrade to one of ur TV packages but hopeless customer service and penalised for being an existing customer. £57 for basically what is freeview TV is a shameful price when it's on offer from £29 to new customers. I'll stick with my @amazonfiretv
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Dark Asuramaru
(@DarkAsuramaru) reported
@virginmedia @TheBHF @O2 This is nice but... your down m8 wifi landline work but no broadband. I check your site says all good what a ******* lie
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Steve GB 🇬🇧🍻🏴 (Veryfried)
(@StvGee1) reported
@virginmedia DM button would help 👍
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martin wilson
(@mmm14mmm) reported
@virginmedia I have now has 4 calls from yourselves today trying to sell me a new package at extra cost. If you can offer me a discount, please feel free to call but not to try and sell me extra services. Instead, get out there and fix all the problems that you have!
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michael
(@pboromikky) reported
@buckrodgersposh @virginmedia Total agree ian. Horrid company but they always get away with it
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Levente
(@LeventeZone) reported
@virginmedia Uhmmm not to be funny (it hasn't been), but I believe this should be in reverse direction: the service provider I am paying to raise, track, factually manage a fault ticket and keep customer informed on actual progress... But let's see if after 2 wks anything actually happens.
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Peter mcclurg
(@peter_mcclurg) reported
@virginmedia The problem is it is now showing as a default on my credit file. I'm absolutely raging. Complaint going to financial ombudsman too. This has got to stop. And try and contact your O2 company is impossible. Total shambles caused by GREED FROM VIRGIN MEDIA O2.