Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Birkenhead, Warrington, Wigan, Southport, Prescot, Leyland, and Billinge Chapel End.

City	Problem Type	Report Time
St Helens	Wi-fi	11 hours ago
Skelmersdale	Internet	3 days ago
St Helens	Internet	4 days ago
Liverpool	Wi-fi	4 days ago
Birkenhead	Internet	6 days ago
Warrington	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Rob (@Robertlfc_) reported 3 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Mick Mc 23 (@Mick_McIver1984) reported 7 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Lesley Murray (@les_murray71) reported 7 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Jamie McLoughlin (@jmcloughlin) reported 9 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Richard Foster (@fos100) reported 12 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Lindz Devine (@LindzDDub) reported 19 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Rob (@Robertlfc_) reported 22 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Richard Foster (@fos100) reported 27 minutes ago from New Longton, England

  @virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?

• 
  NeckSausage (@NeckSausage) reported 30 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Tom Rushton (@tomrushton88) reported 30 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Rob (@Robertlfc_) reported 31 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Richard Foster (@fos100) reported 32 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Mrs Smith (@SmithysMaud) reported 42 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Martin Travis (@lurkinhead) reported 45 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 47 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Josh (@Parleyyyyyy) reported 50 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Gary Banks (@GaryBan47314801) reported 50 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Gary Kilroy (@Gary_Kilroy) reported 58 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@shauny67) reported 8 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  HRCastle (@hrcastle) reported 9 minutes ago

  @virginmedia Since 10am I have been trying to speak to someone to see if there is a problem in my area, or whether I need an engineer out. I have had phone calls from the complaints department, but still, no answer. Why won’t you confirm this?

• 
  FraserMlastname (@FraserWMartin1) reported 10 minutes ago

  @virginmedia how do I stop the daily spam phone calls from your overseas sales team, for that reason I will be leaving after 15 years as a customer at the end of my contract.

• 
  Tracy Field (@TracyFi31470652) reported 13 minutes ago

  @mark_wootten try virgin media there just as bad

• 
  Rob Lawler (@RobLawler840229) reported 14 minutes ago

  @virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work

• 
  HRCastle (@hrcastle) reported 17 minutes ago

  @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

• 
  simon parkinson (@parky1021) reported 19 minutes ago

  @virginmedia @BonesE78 Mine is exactly the same Terrible service

• 
  D (@idczn) reported 19 minutes ago

  Since this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?

• 
  Maggie N (@MAGGINED) reported 22 minutes ago

  @virginmedia Hey @virginmedia I have been unable to use my tv play back services and play any recorded programmes for almost a week. The service check is telling me estimated fix date as 18th May - that’s 2 days ago !! What’s going on ?

• 
  Adam Jacobi (@MrJacobi) reported 22 minutes ago

  @virginmedia is there an outage in GU16 right now?