Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Wigan, Skelmersdale, Warrington, Newton-le-Willows, Birkenhead, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Liverpool	TV	1 day ago
St Helens	Internet	1 day ago
Liverpool	Internet	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Internet	3 days ago
Wigan	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 28 seconds ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Martin Travis (@lurkinhead) reported 3 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Steve Pouncey (@Steveo67) reported 4 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Martin Travis (@lurkinhead) reported 7 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mark Langshaw (@MarkLangshaw) reported 9 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Mark Langshaw (@MarkLangshaw) reported 20 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  David Jones (@davidbirkdale) reported 24 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  Mrs Smith (@SmithysMaud) reported 29 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  NeckSausage (@NeckSausage) reported 31 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Maureen StewartJones (@supergran22) reported 40 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Elaine Brown (@laineypb2109) reported 41 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Ndawana Youngson (@NdawanaY) reported 43 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  James (@jgrailpics) reported 48 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  lloyd #utft (@111O1O1O11O) reported 50 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 51 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Ndawana Youngson (@NdawanaY) reported 53 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Christopher Bray (@cbray72) reported 58 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Josh (@Parleyyyyyy) reported 59 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Polley (@Gary_Polley) reported 12 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  South Coast Commuter (@CS_Hants) reported 16 minutes ago

  @virginmedia May I remove it then? It’s ugly, VM never mentioned I would need it when you sold me the service and you didn’t get my permission to stick it on my house! Will happily send it back to you! Have no intention of ever using @virginmedia ever again!

• 
  ruanotblind (@EddieDunne43889) reported 16 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.

• 
  RE Teacher (@RETeacher11) reported 16 minutes ago

  Lulled into a false sense of security with @virginmedia but now second fault in two days. Impossible to contact them and if you do they never deliver on promises of compensation. Please Retweet this.

• 
  South Coast Commuter (@CS_Hants) reported 17 minutes ago

  So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

• 
  Graeson Laitt (@Laitty) reported 27 minutes ago

  @virginmedia I'm therefore trying to understand whether there are any additional checks or blocking options available at Virgin Media's end, as I have already exhausted the options available to me as a customer.

• 
  Mr H (@silestanix) reported 29 minutes ago

  @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

• 
  Rob Jones (@robhjones) reported 33 minutes ago

  @virginmedia I’ve only used iplayer since changing but it’s impossible to watch anything so there’s obviously some connection problem and extremely annoying as its in the evening when we watch

• 
  Jambo (@The_real_Jambo_) reported 33 minutes ago

  @virginmedia I've been trying to contact you for 6 days. 6 ******* days with no TV, tonight Scotland play in the world cup, my family and I cant watch the game because I haven't had TV for 6 ******* days. Unable to book an engineer visit as you **** app keeps telling me to...

• 
  Adam (@FIWCHAMP09) reported 33 minutes ago

  @virginmedia Reset the router 50 times your service is crap