Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Chorley, Liverpool, Prescot, Birkenhead, Wigan, Southport, Warrington, Leyland, Skelmersdale, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
St Helens	Internet	4 hours ago
Chorley	Total Blackout	9 hours ago
Liverpool	Total Blackout	1 day ago
Prescot	Internet	4 days ago
Birkenhead	TV	5 days ago
Wigan	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 4 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Mick Mc 23 (@Mick_McIver1984) reported 8 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Nicola Bates (@Nicolajb87) reported 16 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Nicola Bates (@Nicolajb87) reported 17 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Cambo (@cambo691) reported 17 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Bootle Bucks (@BootleFCBucks) reported 20 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Jonesy (@RWBJ1997) reported 21 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Martin Travis (@lurkinhead) reported 21 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  BeanBolt (@BeanBolt) reported 22 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Ian Hawksey (@ShanklyBob77) reported 26 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Mrs Smith (@SmithysMaud) reported 31 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Adam (@agarnett) reported 33 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  Tony (@AckerHeron) reported 35 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 37 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 41 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Anne McCormack (@1AnneMcCormack) reported 43 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Thomas Evans (@92Tevs) reported 48 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 50 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Lesley Murray (@les_murray71) reported 52 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Alan Dean (@alandean1878) reported 53 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 5 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  jpk (@jpk44092120) reported 5 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

• 
  Craig McArdle (@HoMcArdle) reported 6 minutes ago

  @LutzSchueler How about just getting one service that works @virginmedia Profit over customers. No service + charging customers = instant profit. Well done you

• 
  NEVER give up. (@o00525600) reported 7 minutes ago

  @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on

• 
  Mark Williams (@nuts_and_bolts_) reported 10 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Can you get Toob in your area? Price and customer service is pretty good, yet to have an issue

• 
  Mark Ebdon (@hairymaul) reported 12 minutes ago

  @virginmedia any broadband issues in B91? Mine just packed up

• 
  Craig McArdle (@HoMcArdle) reported 18 minutes ago

  Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

• 
  Virgin Media News (@VirginMediaNews) reported 20 minutes ago

  The US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. 📺 More on Virgin Media PLAY

• 
  K (@Kieranbcfc2) reported 21 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.

• 
  Wistern1337 (@wistern1337) reported 21 minutes ago

  Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia