Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Chorley, Prescot, Birkenhead, Wigan, Southport, Warrington, Leyland, Skelmersdale, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Liverpool	Wi-fi	8 hours ago
Liverpool	Internet	20 hours ago
St Helens	Internet	3 days ago
Chorley	Total Blackout	3 days ago
Liverpool	Total Blackout	4 days ago
Prescot	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Rob (@Robertlfc_) reported 49 seconds ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Lesley Murray (@les_murray71) reported 8 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 21 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 22 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  DM 🦌 (@DaveMbootlebuck) reported 25 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Graeme Radebe (@Radebreast) reported 28 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Lesley Murray (@les_murray71) reported 29 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  James (@jgrailpics) reported 29 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Alan Dean (@alandean1878) reported 31 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Richard Foster (@fos100) reported 32 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Martin Travis (@lurkinhead) reported 33 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mick Mc 23 (@Mick_McIver1984) reported 33 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  owen southworth (@obpls1995) reported 34 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Anne McCormack (@1AnneMcCormack) reported 35 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Dave Tarleton 💙 (@davetarl) reported 45 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Mark Langshaw (@MarkLangshaw) reported 46 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Elaine Brown (@laineypb2109) reported 49 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 53 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Thomas Evans (@92Tevs) reported 56 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Dumas 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Alexand68647317) reported 2 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.

• 
  K (@Kieranbcfc2) reported 3 minutes ago

  @christyboy87 @Rugby_Scoop @virginmedia All I’ve seen on here is people thinking we’re blaming the ref. Like no we know we’re shite, but the ref also was. Wasn’t the reason we lost but we can still say he was bad.

• 
  Wisp1a☄️ (@Canna420Uk) reported 3 minutes ago

  Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

• 
  Adam Spooner (@aspoone2) reported 4 minutes ago

  @virginmedia what an awful service New customer and already regretting it Along pops engineer 1 on 22nd to install the service Oh can't do that mate, we need to call out the street team, they will be there Wednesday

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 5 minutes ago

  @virginmedia - They need to talk to someone about my account options. They will call me back "later". - They hang up while I am pleading with them to stay on the line.

• 
  Adam Fletcher (@Fletchmyster85) reported 5 minutes ago

  @virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!

• 
  Success W Lewis (@SuccessWLewis1) reported 7 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  Adam Spooner (@aspoone2) reported 9 minutes ago

  @virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles

• 
  Urm (@erm2urm) reported 15 minutes ago

  Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 16 minutes ago

  @virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,