Virgin Media Outage Report in Westhead, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Wallasey, St Helens, Liverpool, Warrington, Wigan, Leyland, Skelmersdale, Prescot, Birkenhead and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Liverpool |
Wi-fi | |
| Wallasey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
-
Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
-
Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
-
John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere
-
ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now
-
Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
-
Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia No problem, thx for the reply, seems to be ok now 👍🏻
-
Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
-
soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic
-
Becky Nicholls
(@physiobex) reported
from
Wigan, England
@virginmedia Actually, problem is still there. Any help gratefully accepted!
-
Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs
-
Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
-
Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
-
Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
-
Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dee
(@CanDeeDeeLive) reported
@virginmedia So, if I had a total loss of service from 21 April to 13 May, explain how I don’t qualify for compensation during this time?
-
tony
(@tgriffin71) reported
So disappointed by @virginmedia upgraded my package on the 8th June. Channels still not working 19 days later.
-
jacks genever
(@jackieg1809) reported
@thedavidgraham @virginmedia I'm having the same problem
-
Alex Mac
(@Alexmac74) reported
@virginmedia this is not a wifi issue. I am connected via ethernet. current download speeds are between 50 and 70 mbps but should be 350 mbps. router has been rebooted.
-
CEEJAYBEE82
(@CEEJAYBEE82) reported
@EGX @virginmedia @O2 How's about announcing stuff to play now you've sold out of sat/sun tickets or will it be like the **** show like it last year 🤔
-
angela charles
(@angiejc1979) reported
Worst service I’ve ever experienced @virginmedia first delayed installation, given a free dongle and charged for it, finally cancelled the service then charged for the service I cancelled, another 3 hours sorting it but got nowhere just transferred to different departments. 🤬
-
dan
(@dan96771377) reported
@virginmedia Hi sorry Iv only just seen this reply.I was made aware of the change in March phoned up the first of April and got the price back down too my origanal package but it never materialised since then Iv had a £132,£150,£150 bill when I’d agreed too £93.
-
Isaac Vaughn
(@isaac20070707) reported
@virginmedia hi my broadband is down. Check online everything is fine but no internet access. Please help
-
LionCrytpoTalk
(@LionCryptoTalk) reported
@virginmedia have you got rid of your phone line? Your website is impossible to navigate. Can anyone tweet me the number for Virgin media customer service? The 1GB broadband is utter shite
-
swingate79
(@swingate79) reported
Incredibly poor experience as a new customer with @virginmedia. New cable due to be installed early June, then early July (with no communication) and now 28th August. So 3 months as a new customer with suboptimal connection and no second box as per my contract.