Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Leyland, Wigan, Warrington, Birkenhead, Prescot, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
St Helens	Internet	3 hours ago
Skelmersdale	Internet	5 hours ago
Liverpool	Phone	8 hours ago
Leyland	Internet	1 day ago
Leyland	Total Blackout	3 days ago
Liverpool	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 2 seconds ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Lee (@Crosby71) reported 4 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Maureen StewartJones (@supergran22) reported 5 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Sarah Hill (@Its_Sal_Queen) reported 11 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Maureen StewartJones (@supergran22) reported 13 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Ndawana Youngson (@NdawanaY) reported 14 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Kevin Saunderson* (@kevsauno) reported 15 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Alan Dean (@alandean1878) reported 18 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Mick Mc 23 (@Mick_McIver1984) reported 21 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 21 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Matt Attwood (@mattwood1702) reported 24 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Martin Travis (@lurkinhead) reported 25 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Thomas Evans (@92Tevs) reported 34 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Lesley Murray (@les_murray71) reported 36 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 40 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Mrs Smith (@SmithysMaud) reported 40 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  IanRob79💙 (@IanRobEfc1878) reported 43 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Billzy (@Billzy79) reported 44 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Ndawana Youngson (@NdawanaY) reported 45 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Maureen StewartJones (@supergran22) reported 49 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niddi Dhillon (@niddi1989) reported 3 minutes ago

  @virginmedia any chance of speaking with a actual human? Been on the chat service which has kicked me out 4 times and hold for nearly 3hrs now to. Be nice if someone actually answered me

• 
  *carly* RN DN (@CarlyBoo78) reported 8 minutes ago

  @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

• 
  Jamie Daltry (@JamieDaltry) reported 9 minutes ago

  @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 10 minutes ago

  And finally, got through, but transferred so another 30 minutes wait. Package sorted but oh my word, @virginmedia sort yourselves out: 1. Employ more first line staff 2. Fix your chat bot 3. Get a catalogue of hold music. The same track over and over again is torture.

• 
  Coops (@dancooper05) reported 13 minutes ago

  @virginmedia I need to raise a complaint with a door to door seller. Please can you send a number to contact immediately

• 
  amy simpson (@amy_jo_23) reported 15 minutes ago

  @O2 since you have teamed up with @virginmedia my inter on my mobile has been awful signal keeps dropping driving me mad

• 
  Chris McLaren-Edge. (@Chrisgme62) reported 16 minutes ago

  @virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.

• 
  Coops (@dancooper05) reported 17 minutes ago

  @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 18 minutes ago

  @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

• 
  Paul🦦 (@p_e_l_4) reported 19 minutes ago

  @virginmedia is 5 hours waiting for your cancellation team standard procedure? Absolutely ridiculous customer service. You should be investigated and fined for this. Never going back to your services ever