Virgin Media Outage Report in Westhead, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Warrington, Chorley, Liverpool, Prescot, Wigan, Southport, Leyland, Skelmersdale and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Warrington |
Internet | |
| Chorley |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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Robert Ashton
(@rashmanlfc) reported
from
Wigan, England
@springviewer @virginmedia Always seem to have problems with yours
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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steven horrobin
(@steven_horrobin) reported
from
Wigan, England
@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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originalkitten
(@originalkitten) reported
from
Formby, England
@virginmedia you go down on me more than my ex boyfriend ever did!
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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soph
(@imsophieeee) reported
from
Birkenhead, England
Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭
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Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
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Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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C🌼
(@charlotte_seer) reported
@madednoni @virginmedia It’s been such a long contract but I literally would be rich if I had a PENNY for each time it was bad- the amount is endless every second of every day I turn my WiFi off, in my own house??
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Momentium
(@MomentiumFund) reported
@virginmedia More issues with WiFi and surprise surprise trying to call support is a nightmare yet again, waiting for ages. keep getting cut off, wait times are "longer than usual". When are they ever not longer than usual? Not good value for money with constant flow of problems.
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Rohit
(@romeo8800) reported
@virginmedia okay sure, just seems strange, if its recording onto the box, but the recording hasnt finished, it doesnt let u play from what has been recording already. the issue is the bbc iplayer stream is not HD or 4K. depends on the amount of people streaming from bbc iplayer itself.
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Steven Wilson
(@swilsonnews) reported
@virginmedia It now says there is a problem in the area. A few minutes ago it wouldn't allow me to check. The number of times the home broadband fails is ridiculous. I am really looking forward to my contract ending so I can take my business elsewhere.
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Bungle
(@BuNgLe_Ali) reported
@virginmedia Pppffftt 2 weeks later I'm still in the same place! Getting no help at all Absolute jokes of a company.
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.
(@LiamInTheSky) reported
@virginmedia Okay, I’ve reset the network settings. It hasn’t fixed the issue, unfortunately. Basing The poor performance on video streaming which I am still having issues with.
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Chris
(@gokiker) reported
@virginmedia @leedswba4 I have planned work on Friday and my internet is down today because of engineering work? WTF you guys literally cannot get anything right!
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Myles 🇺🇦
(@MylesOUFC) reported
Another day, another @virginmedia broadband outage…
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Aaron Wilson
(@AaronWxlson12) reported
@virginmedia It’s a cable connection, yes and it says no outage or work. I don’t know what it is. It just seems to get gradually slower everyday and ping for games is getting higher aswell. It’s on both a PlayStation and Xbox consoles
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Max
(@titanic_risen) reported
@virginmedia As I mentioned, the issues seem to exclusively be happening in the evening. Our issues yesterday (where we couldn't use the internet at all from 10pm-12am) were after we received the above message, and consistent with the issues we were getting befoehand