Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Wigan, Skelmersdale, Warrington, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Wigan	Internet	11 hours ago
Skelmersdale	TV	2 days ago
Warrington	Wi-fi	4 days ago
St Helens	Internet	5 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Billzy (@Billzy79) reported 45 seconds ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Thomas Evans (@92Tevs) reported 5 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 14 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Emma (@EmmaZhaan64) reported 15 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Maureen StewartJones (@supergran22) reported 19 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 19 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Mrs Smith (@SmithysMaud) reported 19 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Tom Rushton (@tomrushton88) reported 20 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Ray Waring (@RayWaring) reported 27 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Kevin Saunderson* (@kevsauno) reported 30 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 31 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Matt Attwood (@mattwood1702) reported 36 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 41 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Anne McCormack (@1AnneMcCormack) reported 43 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Richard Foster (@fos100) reported 46 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Mrs Smith (@SmithysMaud) reported 50 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Mick Mc 23 (@Mick_McIver1984) reported 55 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  David Jones (@davidbirkdale) reported 55 minutes ago from Southport, England

  Very poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Spalding (@ColinSpalding2) reported 9 minutes ago

  @virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.

• 
  Danni (@danni_ox_) reported 9 minutes ago

  @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

• 
  simon robinson (@lincs1simon) reported 10 minutes ago

  @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol

• 
  Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported 12 minutes ago

  @virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap

• 
  Professor Keyboard (@jjunglejim) reported 12 minutes ago

  @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

• 
  Tyler James (@FreakyMusic_) reported 14 minutes ago

  Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

• 
  Stephen (@sfinn2302) reported 14 minutes ago

  @Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.

• 
  Ian Lewis (@IanLewis299) reported 21 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  Gothguy (@GothGuyGamer) reported 26 minutes ago

  @MartinSLewis Virgin media top tip: If you're close to the end of contract, don't renew. Give them your 30 days notice, When 30 days has elapsed, apply as a new customer with a new email. They won't give you any better deals unless you're a "new" customer

• 
  Ania Sowinski (@AniaSowinski) reported 27 minutes ago

  @virginmedia I have an engineer booked but no one can come out until tomorrow! I have sent you a dM to no response. I have called Virgin TWICE but they say there is nothing they can do. All was FINE until you had an engineer out on our road doing something yesterday. Everything went down