Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 12/09/2024 07:20

December 09: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Wigan, Wallasey, Birkenhead, Leyland, Southport, Chorley and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomSt Helens Internet
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomLiverpool TV
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Yes problem in the pr7 area all bloody day.

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • sp7974 Stu. (@sp7974) reported from Seaforth, England

    @MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.

  • Sammi__T Sammi T (@Sammi__T) reported from Wigan, England

    @virginmedia how can I report a landline fault, tried 150 (not working) tried the contact us message link YOU advertise (not working) community forum (no response) over 48 hours with a fault that cant be reported - one way to make your stats look good #donotacceptresponsibility

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • xstex Stephen Robinson ⚡ (@xstex) reported from Seaforth, England

    @carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.

  • 52Normski Norman Williams (@52Normski) reported from Bryn, England

    AWFUL SERVICE. Wrote to @virginmedia about my mobile; no response so rang 789 who cut me off 3 times as they couldn't put me through to that office in Swansea. Direct number online was wrong. On 4th call logged complaint; they to ring me back in 3 days. Not holding my breath.

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • beakybox CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @virginmedia No there is no outage. My bband has been broken/slow for months

  • KevCrane41 Kev Crane (@KevCrane41) reported

    @virginmedia I managed to cancel,

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @suzannemillwood @virginmedia @MoneyTelegraph Good afternoon Suzanne, I am sorry to hear you are having issues, have you reported this to the faults team? Thank you AL

  • CBManchester Chris Barras (@CBManchester) reported

    @virginmedia I’ve called Virgin Media 5 times at least regarding this issue and it’s yet to be resolved. I was promised a call back yesterday from your billings team. I was told a manager called Anshley Dindoyal would call. This hasn’t happened. Please just get someone to call me!

  • N0wig Nowig (@N0wig) reported

    @virginmedia The internet was down for an hour last night. Wired & wireless to all devices & the router. This has been happening almost weekly for months. Given what we pay every month this is very poor service, especially when working from home.

  • JustJennaThough Jenna-Louise'-; (@JustJennaThough) reported

    @virginmedia for a customer of nearly 10 years, your customer service is DISGUSTING. Your colleagues do not listen to what we have to say, when I’m getting frustrated because I’m getting talked over and clearly not understood. It is VILE. All I needed was help with my virgin app

  • BatFonz The Dark Knerk (@BatFonz) reported

    Let's see how my tweet ages. @virginmedia send me a new hub, 16hrs of working fine, now it's not working. TV is fine, only thing that's changed is the hub. Me: it's the Hub you need to send a replacement. Virgin: Needs an engineer, you have to wait a week. It's the Hub!

  • DazzaWilz Darren Williams (@DazzaWilz) reported

    @gxthbutpink Get someone that goes down as much as Virgin Media 😩

  • rahul_ghose mirage (@rahul_ghose) reported

    @virginmedia my internet speed in Ilford is terrible I’m getting speeds in KBPS. Please help

  • guruscou26 GuruScou26 #5555 (@guruscou26) reported

    @virginmedia - your WhatsApp Service is useless