Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Southport, Liverpool, Leyland, Warrington, Birkenhead, St Helens, Wigan, Skelmersdale, Bootle, Newton-le-Willows, and Prescot.

City	Problem Type	Report Time
Southport	Phone	2 days ago
Liverpool	E-mail	3 days ago
Southport	Internet	5 days ago
Leyland	Internet	7 days ago
Liverpool	Internet	9 days ago
Leyland	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Colin (@ColinBe76578911) reported 4 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 4 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  DM 🦌 (@DaveMbootlebuck) reported 6 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 9 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Emma Latham (@EmsydilemsyL) reported 11 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Mrs Smith (@SmithysMaud) reported 27 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Lesley Murray (@les_murray71) reported 28 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Gary Banks (@GaryBan47314801) reported 34 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  dannyWAFClannon (@DannyLannon) reported 37 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Steve Pouncey (@Steveo67) reported 38 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Thomas Evans (@92Tevs) reported 40 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Mrs Smith (@SmithysMaud) reported 47 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Ray Waring (@RayWaring) reported 48 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Billzy (@Billzy79) reported 48 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Mark Langshaw (@MarkLangshaw) reported 52 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Rob (@Robertlfc_) reported 53 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Lindz Devine (@LindzDDub) reported 53 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Mrs Smith (@SmithysMaud) reported 55 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Lesley Murray (@les_murray71) reported 58 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Archie Cook (@monty99_) reported 2 minutes ago

  @virginmedia Hi, I am stuck in a web chat loop. My Hub has been provisioned on a DS-Lite IPv6 profile on the network side, disabling my Modem Mode and port forwarding. Web chat keeps telling me to do a pinhole reset, which will not fix a network profile issue. Can an agent

• 
  Seán Ó Raghallaigh (@RaghallaighJ) reported 2 minutes ago

  this split screen bullshit of showing ads during live games on Virgin Media is awful

• 
  Lyn Prodger (she/her) (@Prodgey) reported 8 minutes ago

  @virginmedia Still no WiFi and now the call I was supposed to receive yesterday between 12 and 4 - guess what nobody called me! I just rang today to complain about not receiving the cal and the fix has been moved again from 4th July to 8th July. That will be 16 days. What is causing this

• 
  Some-Nick1976 (@Some_Nick1976) reported 9 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 9 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  Jobert Evans (@JobertEvans11) reported 12 minutes ago

  @virginmedia please can someone from a UK based call centre call me as I am having serious issues with your services and your staff

• 
  Conor Swifty (@ConorSwifty) reported 14 minutes ago

  @virginmedia Hello Virgin the issue I had got resolved after 40 mins until Clarissa decided to do her job. I'm hoping she gets looked into & gave proper training & help people who have Learning difficulties/disabilities as we struggle to understand stuff but she rather take advantage

• 
  Frazzz (@FrazzzYT) reported 14 minutes ago

  Internet is down for days in my area. Where do you claim compensation again? Cause the button for that is conveniently missing @virginmedia

• 
  Shaun (@shauny67) reported 21 minutes ago

  @virginmedia @StevePi15233586 The issue would be their servers potentially blocked the account for some reason like too manh attempts to loginSuggest forget Virgin Mail set up a Gmail account & when finally get in forward to Gmail in meantime send the people that would contact you the new Gmail email address

• 
  Derek (@derekryan2026) reported 21 minutes ago

  @john_mcguirk Matt cooper is boring. He lacks a personality. His left progressive woke conversation is predictable and monotonous. At least you and Sarah speak your minds. The odd bad language is thrown in but we get a different view on your show. RTE,virgin media , bla bla bla