Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Warrington, Liverpool, St Helens, Wigan, Southport, Prescot, Leyland, Skelmersdale, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Birkenhead	Internet	18 hours ago
Warrington	Total Blackout	18 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	3 days ago
Wigan	Internet	3 days ago
St Helens	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Thomas Evans (@92Tevs) reported 6 seconds ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  BeanBolt (@BeanBolt) reported 51 seconds ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  Andy McGill (@andrewjmcgill) reported 7 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  murf (@JohnMurphy9172) reported 8 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Christopher Bray (@cbray72) reported 9 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  James (@jgrailpics) reported 9 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Lindz Devine (@LindzDDub) reported 12 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

• 
  Tom Rushton (@tomrushton88) reported 16 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  owen southworth (@obpls1995) reported 24 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Richard Foster (@fos100) reported 31 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Rob (@Robertlfc_) reported 32 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Anne McCormack (@1AnneMcCormack) reported 33 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Alan Dean (@alandean1878) reported 37 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Lesley Murray (@les_murray71) reported 37 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation

• 
  Andrew (@andym1908) reported 43 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Ray Waring (@RayWaring) reported 48 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Andy McKeown (@AndyMcK1982) reported 54 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan (@JordanPsych_) reported 4 minutes ago

  @virginmedia why am I still getting issues with your horrid internet? been almost 3 weeks and still no fix yet you're 'aware of the issues'

• 
  John Mercer (@Merse2506) reported 4 minutes ago

  @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

• 
  Lucia (@LadyLucia05) reported 5 minutes ago

  @virginmedia Definitely loss of 1GB broadband, my home security is not fully funcioning either, its just not good enough, Ypur estimated time of fix is Wednesday 20th by which time i will have its been down since Friday, I expect to be receiving a substantial discount on my bill.

• 
  Guyz2005 (@Guyz20051) reported 6 minutes ago

  @Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** 💩 company . 02 own it now .

• 
  kerry (@_kerryking_) reported 7 minutes ago

  @virginmedia new box installed and engineer on Saturday and still no luck, 3 boxes later and not able to access account to use the virgin tv - poor engineer has been so helpful but no luck with tv channels/apps! So so frustrating!

• 
  Rob Green (@Rob_Green1) reported 8 minutes ago

  @Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.

• 
  Anne Davis (@IHTP67) reported 10 minutes ago

  @virginmedia Yes they have checked it and I have. As others have said when using it, it keeps showing "account not recognised". Finally they have an engineer coming out tomorrow. The lack of any substantive customer updates shows no regard for customers, take the money and done.

• 
  mark ashmore (@marash84) reported 12 minutes ago

  @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

• 
  Ted (@tkly57) reported 13 minutes ago

  @virginmedia I have had no TV since Thursday morning. Every year your prices go up above the rate of inflation and the is NO improvement in service. I have no reason to stay with Virgin Media.

• 
  Some Cockney Bloke (@SomeCockney) reported 20 minutes ago

  @Benleo @virginmedia They are truly awful. You wait until you try cancelling your contract. Then the fun really starts.