Virgin Media outages and service status in Westhead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Westhead, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Westhead, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 1 day ago |
|
Prescot
|
Internet | 4 days ago |
|
Wigan
|
Internet | 4 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
St Helens
|
TV | 7 days ago |
|
Liverpool
|
Wi-fi | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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James Pepperd (@2013jamiepep) reported from St Helens, EnglandI don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
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Zoey (@zozzaballs) reported from Birkenhead, England@SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful
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GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, EnglandHaving Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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steven horrobin (@steven_horrobin) reported from Wigan, England@virginmedia nobody as got back to me again can you please tell me when it’s going to be fixed and i need to get some work done and i am paying for a service what i am not geting are you going to take some money off my bill cos i have lost money 😢
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originalkitten (@originalkitten) reported from Formby, England@virginmedia you go down on me more than my ex boyfriend ever did!
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Sara Hughes❤🦁 (@mrsyozzer1) reported from Birkenhead, EnglandYes annoyingly intermittent service, any idea when it'll be sorted @virginmedia
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Kathy Louise (@KathyyyLouiseee) reported from Liverpool, England@virginmedia I need to speak to someone urgently about Virgin showing a missed payment on my credit history back in August 2018, when I cancelled my internet back in June 2018 (which was made incredibly difficult by poor customer service at the time)
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Nathan Booth (@Nathann_B) reported from Liverpool, England@virginmedia Yeah and the mobile data gone down too
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soph (@imsophieeee) reported from Birkenhead, England@virginmedia says there’s no known issues in my area, yet my internet has been down for the past 20 minutes :(
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James Pepperd (@2013jamiepep) reported from St Helens, England£1260 per year for a 3rd rate service #VirginMedia
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Robert Buckley (@robbuc10) reported from Birkenhead, England@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
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Clare B (@clarebellla) reported from Liverpool, England@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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IDIC (@CharlieIDIC) reported from Kirkby, EnglandWhatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Darren Bown (@Dazzb84) reported from Newton-le-Willows, EnglandVirgin Media goes down and we have a nationwide breakdown. 🤣
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steven horrobin (@steven_horrobin) reported from Wigan, England@virginmedia can you tell me when it’s going to be fix cos i want money back cos i can’t do my work at home and you are stoping me from working i want to make a complaint cos i pay for a service what you are not providing 😢
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steven horrobin (@steven_horrobin) reported from Wigan, England@virginmedia can you please tell me when this is going to be sorted and i want some money off my bill please cos now i can’t do no work and i am paying for a service what i am not getting 😢😢😢
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scousenatalie🌈 (@scousenatalie) reported from Liverpool, EnglandGood job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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steven horrobin (@steven_horrobin) reported from Wigan, England@virginmedia @andrewpoile are you going to give people money back cos you can’t provide a service our money off there bills cos i am paying money for a service and it’s not working and people wants to know what you are going to do about it
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big judge joe (@Soccerjudge) reported@virginmedia A week with out service Please third time send me complaint address
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Christian Caddick (@ChrisCaddo) reported@virginmedia Apparently it’s a complicated issue and you’re working hard to resolve this but still no estimates on when the service will be back to normal.
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andrew (@asjonesy99) reportedincredibly funny waiting literally 2 days on virgin media’s WhatsApp support and they finally hit me up at 8:30am when I’m asleep
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Claire Johnson (@Claire_Johnsonx) reported@virginmedia Appreciate you trying help. Hopefully the technician can fix the problem, if not we will be cancelling and going elsewhere. By the time they come on Saturday it will be into the 6th day of the problem and paying for a service we can’t use is not acceptable.
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Big judge joe (@Soccerjudge) reported@virginmedia No please answer the question I Want to take this further and register a complaint how do I do this?
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Alzo (@Banterwagonx) reported@virginmedia I care not a jot what everyone else pays - the pay rise I’ve been hit with is a disgrace compared to the service I get. And all this guff about increased costs etc is bull unless ur talking about the increased costs of lining shareholders pockets #
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Philip Winterhalder (@pwinterhalder) reported@virginmedia broadband been down since 12:16 it status says ok, and checks do nothing. How do I reach technical services?
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Ryan Gallus (@imryangallus) reportedOnly took 3 days to get through and complete my query with virgin media. Fair play to the person I spoke to though they did me a solid 👍 Don’t ask you don’t get people. Never settle when it comes to your bills. Always chase the deals
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Christian Caddick (@ChrisCaddo) reported@virginmedia I don’t have time to sit in a phone queue unfortunately. But if you or your website can provide some clear details of the issue and when these will be resolved that would be great.
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Call Me Synthnerd (@nerdysynthdude) reported@Samplecraze @ianboddy @virginmedia Were you already a customer Ian? They've got Broadband only rates on the site, but that's a new customer page. Hard to find much useful info on the existing customer pages. 🤔