Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Birkenhead, Wigan, Chorley, Prescot, Southport, Leyland, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Warrington	Internet	1 day ago
St Helens	Wi-fi	2 days ago
Liverpool	Internet	4 days ago
Birkenhead	Internet	6 days ago
Wigan	Internet	7 days ago
Liverpool	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Jonesy (@RWBJ1997) reported 5 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Richard Foster (@fos100) reported 12 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  Graeme Radebe (@Radebreast) reported 16 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  DM 🦌 (@DaveMbootlebuck) reported 22 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Anne McCormack (@1AnneMcCormack) reported 24 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 30 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Maureen StewartJones (@supergran22) reported 30 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Richard Foster (@fos100) reported 36 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Maureen StewartJones (@supergran22) reported 38 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Martin Travis (@lurkinhead) reported 42 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Gary Kilroy (@Gary_Kilroy) reported 48 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  DM 🦌 (@DaveMbootlebuck) reported 48 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Lesley Murray (@les_murray71) reported 49 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Colin (@ColinBe76578911) reported 52 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Elisabeth Hilton (@elisabethhilto4) reported 54 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Elisabeth Hilton (@elisabethhilto4) reported 56 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 56 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Tom Rushton (@tomrushton88) reported 56 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C Buck (@ColBuck1982) reported 30 seconds ago

  When the is liverpool outage going get sort im in l4 had no Internet seen 5pm @virginmedia

• 
  Sam Sheehan (@SamanthaJane_H) reported 2 minutes ago

  @virginmedia WHY DO YOUR CONTRACTORS NEVER SHOW UP?! 3 WEEKS OF NO BROADBAND AT THIS POINT AND NO SIGN OF ANYONE FIXING IT BECAUSE YOUR STAFF DONT TURN UP

• 
  Militia Matt (@DrealSMAK) reported 2 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 3 minutes ago

  Your service is atrocious. @virginmedia I attempted to call in to report (ongoing ) technical issue and your agent tried to upsell me a SIM card. Now...your phone number is not working, nor is our BB or TV. Offcom and Ombudsman will be receiving a correspondence from me.

• 
  VB (@Vincent2455) reported 5 minutes ago

  Received a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!

• 
  Evasive (@tcevasive) reported 6 minutes ago

  will exitlag work for lower MS for eu if i have bad routing because of virgin media?

• 
  Dansun (@elbondivad) reported 6 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

• 
  MH (@MhMyxacc444) reported 8 minutes ago

  @j_ball13 @virginmedia They are awful.

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 8 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  Dave Wright (@DavidPaintdw) reported 8 minutes ago

  @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply