Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 03/14/2026 21:15

March 14: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Prescot, Liverpool, Wigan, Chorley, Southport, Leyland, St Helens, Skelmersdale and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Wi-fi
United KingdomPrescot TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • OneGrumpyMF Dezza The Grump (@OneGrumpyMF) reported from Birkenhead, England

    The @virginmedia referral scheme is terrible been nearly 3 months now and still not received anything. Sent numerous texts with zero replies . Shocking

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.

  • AboutAutism1 About Autism (@AboutAutism1) reported from Wallasey, England

    @virginmedia Are there issues in the CH45 area ..our WiFi is constantly going off and neighbours report problems too We are constantly re setting and it lasts about 10-15 mins before signal is lost again #losingthewill #whatarewepayingfor

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Wigan, England

    @virginmedia ive just been looking online at your bundles and it says you cant order a tv and broadband without a phone but i didnt have a landline with your self as im an ex customer

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia i desperately need some. WiFi boosters guys, service is none existent unless sat on the router

  • robbo1982 david robinson (@robbo1982) reported from Liverpool, England

    @virginmedia is tv go down wont let me log in

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off

  • Zoefw Zoe Wakelam (@Zoefw) reported from Birkenhead, England

    @virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please

  • Pritch533 Pritch (@Pritch533) reported from Wallasey, England

    Surprise surprise our #virginmedia is down again. No internet.... like this is every month this has happened now! @virginmedia

  • SharonLLeonard Sharon Leonard (@SharonLLeonard) reported from Bryn, England

    @santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.

  • NicOneFile Nic Tabern (@NicOneFile) reported from Rainford, England

    @virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱

  • debbiethorpe70 Debbie Thorpe (@debbiethorpe70) reported from Wigan, England

    @virginhelp @Virgin Its your company we have a issue with virgin media broadband my is currently on hold after being passed from pillar to post for 2 days to the technical team hes not had a reply for almost 2 hours so weve left it open as we have somewhere to be

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.

  • walshy31 Paul Walsh (@walshy31) reported from Liverpool, England

    @virginmedia Sorry back in work today! Would adding boosters help?

  • scousenat *scousenat🌈 (@scousenat) reported from Liverpool, England

    @Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!

  • Acko_79 Acko * (@Acko_79) reported from Liverpool, England

    @M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.

  • iamrossiofleigh Martin Ross (@iamrossiofleigh) reported from Hindley, England

    @virginmedia I cant get a WiFi signal unless I’m sat next to the router 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 anything you can help with its becoming more and more annoying

  • liverpool_Jon Jonathan Marshall (@liverpool_Jon) reported from Liverpool, England

    @virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Charmainerice Charmaine (@Charmainerice) reported

    @virginmedia Yeah have done this a few times. It works then drops out and works then drops out. Never had this problem before

  • glimmaonice AK (@glimmaonice) reported

    @virginmedia please can you put me through to speak to an advisor. I am tired of listening to the automated messages. Issues: Broadband intermittent since Friday. #notimpressed

  • jon47764089 BRIAN (@jon47764089) reported

    @virginmedia @Kazza6900 Why should she answer survey their paying you for a service. Cheeky shites. Go to bt kazza their loads better. Plus they sort you money off next bill if stuff like that happens.

  • MaternalMark Mark Waters (@MaternalMark) reported

    @virginmedia did you morons know that your internet in SW London has been down for 6 hours? Second time in the past couple of months where you’ve been down for an entire evening. Not good enough is it really?

  • David65243316 David🇵🇱 (@David65243316) reported

    @virginmedia @DeadByBHVR both of yee fix ur ******* ****. First of all dbd, i shouldn't be getting a 30minut ban because i lagged out for the the third ******* time today, make it so i just stay in place and don't lag out. Virgin media are the biggest virgin pricks.

  • KevinF0_ Kevin🇮🇪 (@KevinF0_) reported

    can anyone help im 150 ping to nae virgin media

  • davmago Davide Magatti (@davmago) reported

    @virginmedia new client here! got the new hub delivered and it does not connect (yes i tried 30 min off and back on) . On top i cannot setup even my account ! It tell me you are sad to see me going.. Can you help ??

  • JustKesku Kesku el Pez ✨ (@JustKesku) reported

    @n0tJoe I got sick of Virgin Media's ****

  • ChrisHoskins1 Chris Hoskins (@ChrisHoskins1) reported

    @eddiemulh @virginmedia I get this sometimes, I discovered if you remove the HDMI lead before you reboot the box (replace it as it reboots) then it seems to fix the problem (usually)

  • SteRammy Steven Ramsbottom (@SteRammy) reported

    Oi oi @virginmedia. Been down for quite a number of hours now. I'm getting blue *****. Send help.