Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Chorley, Liverpool, Warrington, St Helens, Prescot, Wigan, Southport, Leyland, Skelmersdale and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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James
(@jgrailpics) reported
from
Liverpool, England
Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Dave Tarleton 💙
(@davetarl) reported
from
Wallasey, England
@virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!
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Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
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Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
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Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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Emma Latham
(@EmsydilemsyL) reported
from
Liverpool, England
@virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
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Steve Pouncey
(@Steveo67) reported
from
Upholland, England
any one got any links for the game @virginmedia is crap for whatching @SkySports
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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James
(@jgrailpics) reported
from
Liverpool, England
When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
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Mick Mc 23
(@Mick_McIver1984) reported
from
Kirkby, England
Anyone else useless @virginmedia gone down got no internet house is in melt down
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Gareth Hughes GBC TV
(@GarethWHughes) reported
from
Roby, England
Has virgin media gone down? #virginmedia @virginmedia
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Ian Hawksey
(@ShanklyBob77) reported
from
Aintree Village, England
Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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DM 🦌
(@DaveMbootlebuck) reported
from
Litherland, England
@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
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Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Anderson
(@stuganderson) reported
"Connected without internet" should be @virginmedia tag line. I'd honestly never recommend them to anyone.
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Sam Chisman
(@SamChisman) reported
And now @virginmedia have increased the charge for the telephone line (which we never agreed to) because they decided to "fix" our line by forcing us over to the phone line over broadband router. Seriously not impressed. @MoneySavingExp
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John G
(@RokerEndDweller) reported
@virginmedia Doesn’t really address the faulty box - again, the egregious delay when calling just to be cut off, was clear and engineer was required when we first called. Then, the loss of stored programmes, many of which are for kids, again, and another two days without TV. Awful
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MarcMan
(@MarcMcNulty13) reported
@virginmedia @jamie5815 Sounds about right I have a phone deal with them, phone arrived 3 days late opened iI phone doesn't work correctly 101 problems with it, ring them to have it taken back and they would only have it reapaird so they arrange to have it collected about 5 times ended up paying myself
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SayWhaat?
(@badjeroo) reported
@virginmedia Still no broadband and what is yr retention team’s solution? Upgrade me to a faster speed. I can’t even get 10mbps at 200mbps, what ******** is 350mbps going to help.
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Liz Witherden
(@LizWitherden) reported
@virginmedia Hi I am unsure as to it’s speed and continuing connection stability. The connection did restored between 4:30 and 5 am - my kid was vomiting at the time soo my attention was elsewhere. Your reply arrived 1 hour 11 mins after I exhaustedly fell asleep. Happy Mother’s Day to me
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harlow pc repairs
(@harlowpcrepairs) reported
@virginmedia I fix computers for a living.. I know about the turning everything off waiting 2 minutes and then turn it back on option.. for which has been done several times
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John G
(@RokerEndDweller) reported
@virginmedia TV box not working again. On hold 55 minutes before being cut off and now when I have rang back, on hold again repeating the same information and no further forward. 14 years custom your throwing away!
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Stuart Anderson
(@stuganderson) reported
@virginmedia I get superb WiFi in my living room so there's is no issue apart from slow and constant disconnections in the rest of the house. I was sold a product that doesn't deliver and instead of fixing it you get out of it by saying you can't guarantee it won't be terrible?? Really?
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SayWhaat?
(@badjeroo) reported
@virginmedia This has been on going for over a month. An Ofcom complaint has already been raised. Now I have zero broadband. NADA!!zilch!!! Did a reset. Now my router does not even show up!!