Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Birkenhead, Wigan, Chorley, Prescot, Southport, Leyland, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Liverpool	Total Blackout	36 minutes ago
Warrington	Internet	2 days ago
St Helens	Wi-fi	3 days ago
Liverpool	Internet	5 days ago
Birkenhead	Internet	7 days ago
Wigan	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 3 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Gary Kilroy (@Gary_Kilroy) reported 6 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Graeme Radebe (@Radebreast) reported 7 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  lloyd #utft (@111O1O1O11O) reported 9 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Tim Cooke 🇺🇦 (@timmycooke) reported 13 minutes ago from Wigan, England

  @virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!

• 
  Tom Rushton (@tomrushton88) reported 18 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Rob (@Robertlfc_) reported 21 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Adam (@agarnett) reported 35 minutes ago from Wigan, England

  @virginmedia Is there any way to tell if there are signal issues in your area? This says i should get 4g indoors and outdoors, i dont though i can barely access mobile internet from my house. Last 3 months have been awful

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 36 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Andrew (@andym1908) reported 38 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Amanda Ralph (@aralph50) reported 38 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Ray Waring (@RayWaring) reported 40 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Emma (@EmmaZhaan64) reported 43 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  BeanBolt (@BeanBolt) reported 43 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  Jamie McLoughlin (@jmcloughlin) reported 50 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  James (@jgrailpics) reported 53 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Maureen StewartJones (@supergran22) reported 53 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Martin Travis (@lurkinhead) reported 58 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Mrs Smith (@SmithysMaud) reported 59 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sykes (@iainsykes2014) reported 8 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  Craig (@SimmO73_) reported 8 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  Luis Alvarez (@alvarezluisf) reported 9 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  aly • ᶠᶸᶜᵏᵧₒᵤ! (@m3owm3owmeow) reported 11 minutes ago

  GIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 13 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  Emily Atkins (@bahallathegreat) reported 15 minutes ago

  @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down

• 
  The Navigator (@Navigator429) reported 16 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  @virginmedia what the actual **** do you think your doing texting me at 8 am on a Sunday morning then ringing me at 9 am? My contract is over I've repeatedly asked you to come and collect your router as I'm recovering from a heart attack, the account is 74724920 it. Clearly states my name is Alan Roberts yes I'm the fkin account. Holder, YOU DO NOT REPLY TO YOUR OWN MESSAGES , I will be contacting @Offcom tomorrow when its not so ANTISOCIAL.

• 
  Lynne (@ljbrameld) reported 19 minutes ago

  @RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.

• 
  Militia Matt (@DrealSMAK) reported 20 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week