Virgin Media outages and service status in Westhead, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Westhead, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 15, 12:35 PM GMT+1.
- Internet (44%)
- TV (22%)
- Wi-fi (19%)
- Total Blackout (15%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westhead, England
The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wigan, Leyland, Warrington, St Helens, Chorley, Prescot, Southport, Skelmersdale, and Bootle.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead
|
TV | 1 day ago |
|
Liverpool
|
TV | 2 days ago |
|
Wigan
|
Wi-fi | 3 days ago |
|
Leyland
|
Total Blackout | 5 days ago |
|
Liverpool
|
Internet | 6 days ago |
|
Wigan
|
Internet | 6 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
-
Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
-
Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
-
Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
-
Richard Foster (@fos100) reported from New Longton, England@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
-
Andy McGill (@andrewjmcgill) reported from St Helens, England@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
-
Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
-
Thomas Evans (@92Tevs) reported from Liverpool, England@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
-
David Jones (@davidbirkdale) reported from Southport, EnglandVery poor service from @virginmedia for a friend of mine in the Stockport area. No TV now due to failure of upgrade, engineer can only go on Tuesday. Better off with Sky!
-
Sarah Hill (@Its_Sal_Queen) reported from Liverpool, EnglandWould love to be able to start work @virginmedia, but the Internet is down.
-
Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
-
lloyd #utft (@111O1O1O11O) reported from Wallasey, England@virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.
-
Lindz Devine (@LindzDDub) reported from Wigan, England@virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…
-
Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
-
murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
-
Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way
-
Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
-
Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
-
Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
-
BeanBolt (@BeanBolt) reported from Southport, EnglandTenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?
-
DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Samantha Asumadu (@SamanthaAsumadu) reportedYou're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞
-
DazMcT (@Dazlerhotspur) reported@virginmedia It mentions red button service loss not complete service loss
-
pat (@wfc2000uk) reported@virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.
-
Ceiri 🧡 (@cw_fc26) reported@KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.
-
Rob Heneghan (@robheneghan) reported@virginmedia can we have maybe a full month without your service going down
-
John Press (@pressjohn2) reported@virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡
-
Kathy Miller (@KathyMi25429227) reportedHOW do I speak to a REAL PERSON...Disgraceful service.I do not want to set up a number.I am writing to Ofcomm now @virginmedia
-
Donovan Whyte 🇵🇸 (@donutvan) reported@kingoftheshed @virginmedia They are never going to lose their V acting like that
-
Graeson Laitt (@Laitty) reported@virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?
-
Abs (@redphillll) reported@virginmedia can you please advise why I have not had my complaint resolved within the 28 days? It has now been over a week since it should have been resolved. You advised that I would receive a call back this week and I haven’t. The way this has been handled is unacceptable.