Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Southport, Warrington, Prescot, Leyland, St Helens, Skelmersdale, Birkenhead, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Liverpool	TV	3 hours ago
Liverpool	TV	23 hours ago
Wigan	TV	23 hours ago
Liverpool	TV	23 hours ago
Liverpool	TV	24 hours ago
Wigan	Wi-fi	24 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 2 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  BeanBolt (@BeanBolt) reported 4 minutes ago from Southport, England

  @virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+

• 
  phil61efc (@MirLADas) reported 10 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  owen southworth (@obpls1995) reported 10 minutes ago from Wigan, England

  @virginmedia can you explain why the moment I told your staff over the phone that I was disabled they decided to speak to me as if I was an idiot and then tell me they can't help me because I can't spell out my password despite telling them 5 times what the password was.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 13 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Elaine Brown (@laineypb2109) reported 13 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Richard Foster (@fos100) reported 15 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Mark Langshaw (@MarkLangshaw) reported 16 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 17 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Lesley Murray (@les_murray71) reported 24 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Emma (@EmmaZhaan64) reported 28 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Richard Foster (@fos100) reported 35 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  Maureen StewartJones (@supergran22) reported 35 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Capitã Nat (@NatashaVic) reported 43 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Tom Rushton (@tomrushton88) reported 45 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Lesley Murray (@les_murray71) reported 46 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Josh (@Parleyyyyyy) reported 51 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Mrs Smith (@SmithysMaud) reported 55 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Gary Kilroy (@Gary_Kilroy) reported 57 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Lindz Devine (@LindzDDub) reported 59 minutes ago from Wigan, England

  @virginmedia I never have any issues when it comes to my laptop, though. Just my PS5

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Perez (@ChrisPerez75) reported 2 minutes ago

  @virginmedia There are still issues with my TV. The BBC channel 101 is inactive & has a black screen. Why is this still the case? What are you doing to rectify this & how long will it take?

• 
  Shorty (@ClassicSoulDJ) reported 5 minutes ago

  Instead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad

• 
  Mark Burgess (@markburgess1984) reported 5 minutes ago

  @virginmedia are we getting compensation for it being down all day

• 
  Moo (@mooeycatrooie) reported 6 minutes ago

  @WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too

• 
  Chris (@geordiechris48) reported 11 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

• 
  Dee H (@Dee_Har1762) reported 16 minutes ago

  @virginmedia ITV still not working

• 
  Stevie (@molwins) reported 25 minutes ago

  @virginmedia Shocking service lately !! Glad I only have 2 months left!

• 
  Jack O Newbury (@GreenhamCommon) reported 28 minutes ago

  @virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?

• 
  Michael Portal (@Mortalportal01) reported 29 minutes ago

  @virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?

• 
  Neil (@NeilOMahoney3) reported 31 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV