Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Wigan, Birkenhead, Southport, Warrington, Prescot, Leyland, Skelmersdale, Billinge Chapel End, and Chorley.

City	Problem Type	Report Time
Liverpool	Internet	12 hours ago
St Helens	Internet	14 hours ago
Wigan	Internet	16 hours ago
St Helens	Internet	17 hours ago
Liverpool	Internet	20 hours ago
St Helens	TV	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  IanRob79💙 (@IanRobEfc1878) reported 2 minutes ago from Wigan, England

  @virginmedia your red button service is absolute dogshit you either get the wrong commentary or it doesn’t even come on! 🤯🤬

• 
  Emma (@EmmaZhaan64) reported 5 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Lesley Murray (@les_murray71) reported 6 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  Lindz Devine (@LindzDDub) reported 7 minutes ago from Wigan, England

  @virginmedia I have to say your Internet connection is ridiculous... for months on end, it's been shocking. I'm sick and tired of resetting my hub, I shouldn't be having this issue. Never had so much issue for the years I've had you and now, the past 6 months, I'm paying monies…

• 
  Mrs Smith (@SmithysMaud) reported 11 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Mrs Smith (@SmithysMaud) reported 17 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Richard Foster (@fos100) reported 19 minutes ago from New Longton, England

  Hi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?

• 
  Ian Hawksey (@ShanklyBob77) reported 22 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Andrew (@andym1908) reported 30 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Elisabeth Hilton (@elisabethhilto4) reported 30 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Jamie McLoughlin (@jmcloughlin) reported 33 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Gary Banks (@GaryBan47314801) reported 37 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  BeanBolt (@BeanBolt) reported 39 minutes ago from Southport, England

  Tenth issue in FOUR months now with @virginmedia. They've seemed to have stopped replying to my direct messages now. @WeAreOpenreach @bt_uk how long until you're newly installed lines in my area are activated and ready?

• 
  James (@jgrailpics) reported 43 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  NeckSausage (@NeckSausage) reported 44 minutes ago from Tarleton, England

  @virginmedia really poor coverage here PR4 6, is there a mast problem?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 46 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Tony (@AckerHeron) reported 48 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Christopher Bray (@cbray72) reported 53 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Mark Langshaw (@MarkLangshaw) reported 59 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Tom Rushton (@tomrushton88) reported 59 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  South Coast Commuter (@CS_Hants) reported 5 minutes ago

  Well, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom

• 
  Jayne Catherall (@jayneycee) reported 6 minutes ago

  @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

• 
  Briefcase Michael (@BriefcaseMike) reported 8 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.

• 
  Zoey (@YngZoey) reported 9 minutes ago

  @virginmedia is there a issue with landlines, can’t recive calls or make them?

• 
  Dave (@Dave_Syracuse) reported 10 minutes ago

  @VirginMedia you're wifi isn't working again. Your say you'll fix it by the 19th of May but that isn't good enough. I pay you for reliable wifi connection every day. I'm not receiving that. This is a formal complaint and I expect to be reimbursed for my stress and inconvenience.

• 
  Michael Portal (@Mortalportal01) reported 10 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  Richard Davies (@RichardDavies20) reported 16 minutes ago

  @GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy

• 
  rebecca ann jarvis (@rebeccaann1989) reported 18 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Stephen Hampson (@StephenHampson) reported 23 minutes ago

  @virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice

• 
  Hollie (@HollMCR) reported 23 minutes ago

  @virginmedia Hi I haven’t had internet or TV since Monday, Engineer came out Wednesday & said its a fault with cable outside. 2nd engineers came that afternoon to do something outside and still no internet? Can you help.