Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Wigan, Liverpool, St Helens, Chorley, Prescot, Southport, Warrington, Leyland, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Birkenhead	Internet	39 minutes ago
Wigan	Internet	1 day ago
Liverpool	TV	1 day ago
Wigan	TV	3 days ago
Liverpool	Internet	4 days ago
Liverpool	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 8 seconds ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Elaine Brown (@laineypb2109) reported 47 seconds ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  lloyd #utft (@111O1O1O11O) reported 2 minutes ago from Wallasey, England

  No service in CH44 for 2 days last week, back on for 2, then off again today. No text updates but service status says a fix by 20.00. Won't happen though will it? @virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Richard Foster (@fos100) reported 24 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Emma Latham (@EmsydilemsyL) reported 24 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Christopher Bray (@cbray72) reported 26 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 30 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  John Kelly (@John_Kelly17) reported 30 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Mark Langshaw (@MarkLangshaw) reported 31 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Martin Travis (@lurkinhead) reported 32 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Mrs Smith (@SmithysMaud) reported 33 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Mrs Smith (@SmithysMaud) reported 35 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Bootle Bucks (@BootleFCBucks) reported 38 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Gary Kilroy (@Gary_Kilroy) reported 41 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Mrs Smith (@SmithysMaud) reported 48 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 55 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Ndawana Youngson (@NdawanaY) reported 56 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Elaine Brown (@laineypb2109) reported 58 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Maureen StewartJones (@supergran22) reported 59 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel (@NitonCalling) reported 4 minutes ago

  @virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either

• 
  Jan (@geminicat7) reported 8 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!

• 
  Philly (@Cath_Philly) reported 8 minutes ago

  @virginmedia Outage in the B91 Zero updates. Out now for 20 hours with a comp time for repairs 29/10 at 16:07 (love the precision). Heart-monitor at the property - reported by phone yesterday - and office hours lost. Comment please.

• 
  kieran Phillpot (@K_Phillpot) reported 9 minutes ago

  @virginmedia shocking shocking behaviour from your colleagues on hold for 26 mins then I explain my issue your guys just hang up??

• 
  Stephen Old #FBPE (@StephenOld) reported 10 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  T D (@TD2485104094239) reported 10 minutes ago

  @virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.

• 
  Vikram (@VikramRajpara09) reported 12 minutes ago

  @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.

• 
  Debbie Rudd (@DebbieJRudd) reported 13 minutes ago

  @Jennababes @virginmedia My phone contract was wth 02 then obv merged with Virgin and the customer service is crap! I can’t even get on my account to see usage etc. The man in 02 said we know it’s an issue, I can look and tell you your usage, no, sort your ******* website out so I can see it myself 😡

• 
  Shaun (@shauny67) reported 18 minutes ago

  @QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi

• 
  Darren Webb (@United_Webby) reported 19 minutes ago

  Hey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap