Virgin Media Outage Report in Westhead, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Leyland, Warrington, Wigan, St Helens, Wallasey and Bretherton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Leyland |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
-
Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
-
Berni Turner 🖤🌹
(@BLTwitchy) reported
from
Liverpool, England
@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
-
Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
-
Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
-
(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
-
Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
-
Lindz Devine
(@LindzDDub) reported
from
Wigan, England
@virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself
-
Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
-
DM 🦌
(@DaveMbootlebuck) reported
from
Litherland, England
@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
-
Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
-
DM 🦌
(@DaveMbootlebuck) reported
from
Seaforth, England
@virginmedia No. Can’t get through. I’ve just submitted a complaint
-
Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
-
Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
-
Mick Mc 23
(@Mick_McIver1984) reported
from
Kirkby, England
Anyone else useless @virginmedia gone down got no internet house is in melt down
-
Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
-
James
(@jgrailpics) reported
from
Liverpool, England
Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
-
Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
-
Amanda Ralph
(@aralph50) reported
from
Liverpool, England
Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
-
Tim Cooke 🇺🇦
(@timmycooke) reported
from
Wigan, England
@virginmedia Both wired and wireless. We've had 8 engineers out, a rewire, new hub and still endless drop outs. Was told finally it was an upload issue from the amp that supplied the box on the street. But still we're having issues. The 150 number is joke, make it simple!!!
-
Kevin Dudson
(@Duddydudson) reported
from
Wigan, England
@NigelJTurner @virginmedia Same for me, I can cancel or change my package by the 28th of march then get a 19% increase on my new package on the 1st of April. Only had my contract 5 months.being **** Turpind here!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
-
Kayleigh
(@KayleighG) reported
@virginmedia Still without broadband,TV intermittent. Status page now showing a fault although it was never fixed in the first place. Appreciate it's not the social media teams fault but very frustrating to be a customer lately 😞 Is there a particular reason it has been so unreliable lately?
-
Kate Bowskill
(@Katomonkey) reported
@virginmedia please can someone allow me to cancel my broadband as I am in my cooling off period. I’ve had your “amazing” broadband for 1 week and it cuts off constantly, I have 2 rooms with no service at all. I have made multiple phone calls and nobody will do anything
-
tony⚒️
(@tonysyoung) reported
@virginmedia I'd be interested if other customers in my post code are having similar issues, RM7 0XL as that would prove if it was our kit or yours. If you can do that then we might get somewhere
-
𝐿𝒾𝒶𝓂
(@liam_mp3) reported
@virginmedia I’m not particularly sure, my internet was working fine up til yesterday where it just went down and didn’t come back for hours, now it’s working but the connection quality is really struggling at times, as it’ll work fine for a stint and then chug extremely hard
-
Adam Callan
(@Adam_R_Callan) reported
@virginmedia Originally told an engineer would be out on Tuesday, then told would be brought forward to Saturday, then pushed back to Wednesday! Rang to find out what was happening - supposed to get a call back from a manager - never happened!! Wife and I both working from home with no wife!!
-
Josh - Yahowshuwa
(@yahowshuwa) reported
@virginmedia Up and down connection from 9pm until 1am. Stable so far this morning.
-
Cath Preston
(@itsaWildCATH) reported
@virginmedia Appreciate it's not your fault as the social media team. I just really think, if a fix will take a long time to deploy, your company as a whole needs to communicate better. Current time is set for 10.30am but there still doesn't seem to be an engineer on site. Bit of a concern.
-
Kate Bowskill
(@Katomonkey) reported
@virginmedia They want to make sure I am out of my cooling off period before even attempting to look at it! Worst decision to leave sky, might take them a while to download a film but there coverage never drops
-
tony⚒️
(@tonysyoung) reported
@virginmedia We are away for a week from today so will leave this to my son of he has issues with Internet again, he doesn't use TV much so that won't affect him but we can't even put stuff on to record as we will come back to a load of pixelated rubbish.