Virgin Media outages and service status in Westhead, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Westhead, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westhead, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wigan, St Helens, Billinge Chapel End, Skelmersdale, Warrington, Chorley, Southport, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 days ago |
|
Prescot
|
Internet | 5 days ago |
|
Wigan
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
St Helens
|
TV | 8 days ago |
|
Liverpool
|
Wi-fi | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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𝕯𝕵𝕭1965 (@BigDave767) reported from Birkenhead, England@virginmedia is there a wi fi problem in the CH42 area, can’t get the Internet to work, turned the hub off/on to reboot still hasn’t worked
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia I sincerely hope there will be no need to contact beyond this fix date If we are going to be without service all weekend and already on day 3
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Neil Connolly (@neilc5017) reported from St Helens, England@virginmedia how much notice do we have to give to cancel our subscription ?
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia But we had that last night and was on for an hour after work and now off been off since about 6pm Not sure what service been like during day as working
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Mancunian 👉🏼 Merseyside (@justmekieee) reported from Wallasey, EnglandTHREE months I waited for @virginmedia to come out and install my new broadband around 16 rescheduled appointments, 2 no show engineers, 1 who 'nipped to his van' and then never came back, each time it'll be installed next time we assure you, all this time they are still adding..
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Gary (@GaryLiverpool) reported from Liverpool, England@Deanzey @virginmedia But it never… I used mobile 5G 😜
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Mancunian 👉🏼 Merseyside (@justmekieee) reported from Wallasey, England@virginmedia Hi Virgin, I have called and asked for this to be escalated to a manager 3 times (you don't have a complaint's team apparently), over the past past 10 days.. over the telephone this was done, but no-one calls me 😞 and when I ring back noone has a clue what's going on..
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Chris Greenhalgh (@Ceasar_1990) reported from Liverpool, EnglandVirgin media internet is the worst 😤
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Oh no, I’ve just signed up for their BB as our Sky one is awful and it’s the fastest available, I keep hearing not the greatest things about them though 🙈
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia The TV is out The box just keeps going from no signal to starting up on a loop Currently ourphone line isn't working again I've lost count of how many engineers have been out ! We are paying just under £100 a month for what ?? Thankfully internet ok I'm a home worker !
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia hi, is it possible to check if my virgin mobile is being moved over from using ee to Vodafone? My signal keeps dropping in and out....i was told this would be happening sometime this year.
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Liam 🥊🎙 (@LJBret11) reported from Seaforth, England@virginmedia has got the worst customer service of any network. Raised a complaint back in January regarding a misold package,still waiting for an outcome. The notes say they have tried contacting me...no they havnt, not missed calls, voicemails or emails. Absolute liars.
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Jayne (@jayniecakes) reported from Liverpool, England@virginmedia They will disconnect my services but it might take 24 hrs..as I say if Openreach come and find I have a working phone line then them and Sky will cancel ny ibstallation! Please can my phone but turned off as of midnight or at least mych earlier than 24hrs?
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clare wilson (@nookandwillow) reported from Prescot, England@ThingsByNik @virginmedia Have noticed they’re hard to get hold of as I’ve had issues with my install (outdoors related) they should at least do you a deal…if you could actually speak to them they will prob offer you something, that’s what Sky usually do
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandThe customer service offered by @virginmedia has now reached such comically useless levels that they're now making it next to impossible for me to pay them for their services!
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Mancunian 👉🏼 Merseyside (@justmekieee) reported from Wallasey, England@virginmedia I have yes, nothing appears. It states in your terms and conditions that payment will be made promptly, 30 days after the 1st missed appointment, it was 75 for you to fix, and now 85 since we started. If you terminate my services because of this, you pay me via cheque, correct?
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Marc Lancaster (@Kiefer1667) reported from St Helens, England@virginmedia Thanks, if i request a pac code, does this cancel my contract automatically or do i still have to try and speak to someone in person over the phone, ive checked my account and im just on a rolling 30 day plan now my contract ended last dec,thanks
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Jayne (@jayniecakes) reported from Liverpool, England@virginmedia Well I've just had a "sort of" resolution but still not really acceptable. I gave 30 days notice to cancel my services as want to get Sky. Sky and Openreach are coming tomorrow to fit phoneline & services. I have booked a day off work for this. If there is still (cont) >>
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Michelle Oldroyd (@shell634) reported from St Helens, England@virginmedia Yeah known issue with TV Aim to fix by 12.00 No am or PM or date So not really much help !
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Michelle Oldroyd (@shell634) reported from St Helens, EnglandHere we are again had TV on for 5 mins why I have a drink and breakfast and it's off again.with a fix date of Monday 17th I believe @virginmedia But bet we don't get any bill discount for the continuous outrage ! 3rd day WA9
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alithea (@AlitheaP) reported@pollianicus @virginmedia And it took *hours* to get hold of an actual person as the 'moving house' function on the website doesn't cover you if there's no service where you're moving too
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Jenni Durant (@jennidurant22) reported@virginmedia The issues are too extensive to tweet given my limit on characters. I have been speaking to you on different platforms for seven hours. Been hung up on and told my complaint was resolved. I'm now STILL on hold both on live chat and phone.
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Brian McGilligan (@bsmcgilligan) reported@virginmedia I understand but perhaps a more reliable/resilient service would mitigate this risk as five days without broadband is unacceptable given the high cost you charge?
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Hot sweaty mess! (@slurryinahurry) reported@bullshit_spoons @virginmedia It just went down again. Bloody thing
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Martin (@lionking2014) reported@virginmedia I would like to register for loss of service but your app/website does not let me do so
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Martin (@lionking2014) reported@virginmedia Yes but your app or website does not allow you to register for loss of service
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Laurie (@xLawreex) reported@chrislepkowski @virginmedia Best thing I did was leave virgin media. They offered me the 1 gig broadband service for 65 quid BT offered It me for 50 haven't looked back since
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colin clark (@colinclark17) reported@virginmedia is it common practice to end the call when you can’t solve a problem
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KenHol💙 (@KenHollingdale) reported@virginmedia Here we are three days later and ridiculously slow speed again. When can I expect a consistent service? 5.55Mbps when I’m paying for 600!!!
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Lisa (@Lisa_lisa_lise) reportedVirgin media are the absolute worst! Never ever ever again.