Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 03/10/2026 06:50

March 10: Problems at Virgin Media

Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wigan, Chorley, Southport, Leyland, Warrington, St Helens, Skelmersdale, Prescot and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Total Blackout
United KingdomWigan Wi-fi
United KingdomWigan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia can someone help? Sat on the phone for 40 mins and got cut off

  • walshy31 Paul Walsh (@walshy31) reported from Seaforth, England

    Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone

  • jg26__ Jacob (@jg26__) reported from Wigan, England

    Honestly tho how **** is @virginmedia internets down more than it works

  • JaackJohnsonn JackJohnson44_ (@JaackJohnsonn) reported from St Helens, England

    So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!

  • alibob499 Alan Harrison (@alibob499) reported from St Helens, England

    How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.

  • antjones47 Anthony Jones (@antjones47) reported from Birkenhead, England

    @virginmedia how do I connect to a UK based customer service line?

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia No problem, thx for the reply, seems to be ok now 👍🏻

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡

  • MaureenRoyce Maureen Royce (@MaureenRoyce) reported from Liverpool, England

    @virginmedia leaving locked down students without promised WiFi not a good look @virgin

  • EliReeceBrooks ilƎ (@EliReeceBrooks) reported from Liverpool, England

    @virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?

  • JohnBColburn2 John B Colburn (@JohnBColburn2) reported from Roby, England

    @virginmedia How do i cancel my subscription?

  • physiobex Becky Nicholls (@physiobex) reported from Wigan, England

    @virginmedia Actually, problem is still there. Any help gratefully accepted!

  • zaracharles Zara (@zaracharles) reported from Liverpool, England

    @virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬

  • MoffittPhilip Phil Moffitt (@MoffittPhilip) reported from Maghull, England

    @virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!

  • TGVMD TGVMD (@TGVMD) reported from Maghull, England

    @virginmedia virgin tvgo not working with new iOS 14. Any fixes?

  • JayMelia_ Jay (@JayMelia_) reported from Liverpool, England

    @virginmedia I need to cancel an order ASAP please respond!!!

  • imsophieeee soph (@imsophieeee) reported from Birkenhead, England

    @virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • imybashir Imran Bashir (@imybashir) reported

    @virginmedia internet down since yesterday around 7pm. Still no idea when it will be fixed. Can’t get hold of customer service. This is the second time this has happened in a month or so. Extremely disappointed, I think it’s time to start looking for another internet provider.

  • RoseyMacdoo Rosey MacDoo (@RoseyMacdoo) reported

    @virginmedia Yes there was a screenshot in the tweet that followed. This happened 9 days ago too but that time I was able to register the loss of service on my account online so that automatic compensation could be applied automatically if applicable. That facility seems to have gone/moved?

  • AnnaGreathead Anna Sue (@AnnaGreathead) reported

    Hey there @virginmedia - dreadful broadband for the last 24 hours. Intermittent, slow. Have done all your checks and got 'Oops - something went wrong' when accessing the link sent by the automated helpdesk. Two trying to WFH and two teenagers. Please resolve.

  • amydingwall1 Amy Dingwall (@amydingwall1) reported

    @virginmedia No known issues for broadband but known TV issues. WiFi has come back on however very slow, connections buffering often. Seems to be a lot of road works outside and I am concerned this may have something to do with it.

  • canyouexplaint1 canyouexplaintome (@canyouexplaint1) reported

    @virginmedia I have looked online and as I say the only offer is £131 for a £78 deal to new customers which is awful! And there simply is no response at all from the leave contract team! And yes I’ve been since before 8am

  • PromisesRust Promises Rust (@PromisesRust) reported

    @virginmedia There's definitely something - this is the first I have been able to get online since 5am. I've been with you 9 years but the instability over past 2 weeks or so means it is time to try another provider. Can I email a cancel request?

  • jgoldingay jgoldingay (@jgoldingay) reported

    @virginmedia Once again we have no broadband, on top of a much reduced mobile phone signal! Been off and on for a month now. Seriously being ripped off here. Been with you for at least 10 years as well! Well no more, I've had enough of this shoddy service.

  • PEFJosie Josie Hynes (@PEFJosie) reported

    @virginmedia I have just received a scam phone call about internet issues, the number they rang from is a @SalfordUni number: 0161 295 2487.

  • jasonali121 SRK (@jasonali121) reported

    @vmbusiness @vmbusinesshelp worst customer service ever, I have placed my order and now chasing for update, having to be on hold over 50mins at a time, and then getting disconnected. Time to cancel

  • jellis1980uk john ellis (@jellis1980uk) reported

    @virginmedia can I get help about the status of my upgrade please it was due Monday 16th. I've heard nothing since the initial confirmation email