Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, St Helens, Birkenhead, Warrington, Wigan, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Liverpool	Total Blackout	4 minutes ago
Skelmersdale	Internet	23 hours ago
Liverpool	TV	1 day ago
Liverpool	Wi-fi	1 day ago
Liverpool	Wi-fi	2 days ago
Skelmersdale	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  James (@jgrailpics) reported 7 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Thomas Evans (@92Tevs) reported 14 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 17 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Ian Hawksey (@ShanklyBob77) reported 19 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Richard Foster (@fos100) reported 22 minutes ago from New Longton, England

  Who in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets

• 
  Andy McKeown (@AndyMcK1982) reported 26 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Richard Foster (@fos100) reported 28 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Lesley Murray (@les_murray71) reported 42 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Mick Mc 23 (@Mick_McIver1984) reported 42 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Maureen StewartJones (@supergran22) reported 43 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Richard Foster (@fos100) reported 47 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Elaine Brown (@laineypb2109) reported 49 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Steve Pouncey (@Steveo67) reported 49 minutes ago from Upholland, England

  any one got any links for the game @virginmedia is crap for whatching @SkySports

• 
  Elisabeth Hilton (@elisabethhilto4) reported 53 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Andy McGill (@andrewjmcgill) reported 58 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  murf (@JohnMurphy9172) reported 58 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Graeme Radebe (@Radebreast) reported 59 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chloe⁷ (@silkyyoonie) reported 7 minutes ago

  @virginmedia absolutely terrible service, our wifi connection has continuously dropped out 10s of times a day since we started using their service, we booked for an engineer and they didn’t turn up, rebooked for today and they haven’t turned up again! Think we’ll go back to BT 👌

• 
  Danzino (@Danzino0) reported 10 minutes ago

  @virginmedia fix your wifi please

• 
  Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported 10 minutes ago

  @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡

• 
  KeithJ_kjn (@KeithJ_gmb) reported 11 minutes ago

  @virginmedia I can access it on my phone but would prefer to do so on my pc. Never had any problems doing this until the date mentioned on the warning message.

• 
  simon parkinson (@parky1021) reported 12 minutes ago

  @JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone

• 
  KILAGRIM (@KILAGRIM) reported 13 minutes ago

  @virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet

• 
  Humy Zaman (@humy8) reported 15 minutes ago

  @virginmedia Just come off the phone to customer service. Up to 45 days for my refund??? Hmm… what would’ve happened if I said I’d pay a bill in around 45 days??

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 15 minutes ago

  @virginmedia Outage Said it was going to be fixed at 01.05 then 06.00 then 14.05 now last check was 18.05

• 
  Rachael Cassidy (@RachaelCassidy3) reported 15 minutes ago

  @virginmedia There are no known issues. We have booked an engineer but nothing till Friday afternoon and I work from home. So an unable to work

• 
  Charlotte Riggio (@MsLiberty1776US) reported 15 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help