Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, St Helens, Birkenhead, Warrington, Wigan, Southport, Prescot, and Leyland.

City	Problem Type	Report Time
Liverpool	Total Blackout	6 hours ago
Skelmersdale	Internet	1 day ago
Liverpool	TV	2 days ago
Liverpool	Wi-fi	2 days ago
Liverpool	Wi-fi	2 days ago
Skelmersdale	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Elaine Brown (@laineypb2109) reported 4 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Maureen StewartJones (@supergran22) reported 9 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Maureen StewartJones (@supergran22) reported 9 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Christopher Bray (@cbray72) reported 9 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 20 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Andrew (@andym1908) reported 25 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Richard Foster (@fos100) reported 25 minutes ago from New Longton, England

  @virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop

• 
  Nicola Bates (@Nicolajb87) reported 26 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Matt Attwood (@mattwood1702) reported 28 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Lesley Murray (@les_murray71) reported 33 minutes ago from Wallasey, England

  @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

• 
  Andy McKeown (@AndyMcK1982) reported 34 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Alan Dean (@alandean1878) reported 34 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Gary Banks (@GaryBan47314801) reported 35 minutes ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

• 
  Mrs Smith (@SmithysMaud) reported 35 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Lindz Devine (@LindzDDub) reported 42 minutes ago from Wigan, England

  @virginmedia I also play Destiny 2. I thought it may have been their servers but my boyfriend doesn't have the issue.

• 
  Capitã Nat (@NatashaVic) reported 43 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Maureen StewartJones (@supergran22) reported 47 minutes ago from Eccleston, England

  @virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.

• 
  Lindz Devine (@LindzDDub) reported 54 minutes ago from Wigan, England

  @virginmedia @virginhelp I've never had this much issue as I have had today. I'm plugged in on ethernet, I've reset my hub, and checked my area and there is no issue at all. My WiFi is working from my hub but yet its booting me out of Destiny 2 and not just that but the chat parties on PS5 itself

• 
  Mrs Smith (@SmithysMaud) reported 55 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  Emma (@EmmaZhaan64) reported 57 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mick harkin (@mickharkin68531) reported 13 seconds ago

  @Woodster1994 @virginmedia I would expect so much more from a business broadband service

• 
  michaela (@millymoobags) reported 2 minutes ago

  @PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology

• 
  Mike Hill (@mikmikemicky) reported 3 minutes ago

  @PeteUK7 @virginmedia That's bad. When my dad died, a company who's bill didn't get paid even offered to be executor's in his estate?

• 
  WeHearYou (@WeHearYou2020) reported 5 minutes ago

  @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

• 
  irons1de (@irons1de1) reported 5 minutes ago

  @JamieGBarry @virginmedia Having the same issue with @virginmedia I just have the internet with them and they have just doubled my price and won’t offer anything where as a new customer can get the same deal for just over £20 it’s disgusting no incentive to remain a customer with them

• 
  Graham Long (@Grahamthecabbie) reported 6 minutes ago

  @virginmedia no service at the moment. Been down for z9 hours! What’s going on?!

• 
  David (@David52578899) reported 7 minutes ago

  @virginmedia @PeteUK7 That’s an excuse, not a reason. Nobody cares if your records were not fully updated, that’s your problem.

• 
  james cullen (@Jamescullen2732) reported 11 minutes ago

  @virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.

• 
  David duncan (@DavidDdjoinery) reported 11 minutes ago

  @virginmedia Sent a message yesterday about an ongoing issue with tv and still no reply , and can’t get an online chat through the app or phone call this service is appalling

• 
  andrew varley (@andrewvarley) reported 16 minutes ago

  @virginmedia @JamieGBarry Idiots I left and will never go back rip off merchants!