Virgin Media outages and service status in Westhead, England

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhead, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, St Helens, Birkenhead, Wigan, Chorley, Prescot, Southport, Leyland, Skelmersdale, and Bootle.

City	Problem Type	Report Time
Warrington	Wi-fi	19 hours ago
Liverpool	Wi-fi	20 hours ago
St Helens	TV	2 days ago
Liverpool	Internet	2 days ago
Liverpool	Total Blackout	4 days ago
Warrington	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

• 
  Josh (@Parleyyyyyy) reported 8 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Lee (@Crosby71) reported 10 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Alan Dean (@alandean1878) reported 11 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  dannyWAFClannon (@DannyLannon) reported 18 minutes ago from Wigan, England

  @Louisewafc @virginmedia Nice of Stoke fans turn up to support us

• 
  Richard Foster (@fos100) reported 18 minutes ago from New Longton, England

  Since I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?

• 
  Kevin Saunderson* (@kevsauno) reported 20 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Tom Rushton (@tomrushton88) reported 20 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Dave Tarleton 💙 (@davetarl) reported 25 minutes ago from Wallasey, England

  @virginmedia I want to cancel my contract as it is at the end. Twice now I have been kicked off the chat whilst waiting. This is unacceptable. I can't ring at present so the chat is ideal to run in the background. I just want to press a button that says end the contract!

• 
  Andrew (@andym1908) reported 29 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Gary Kilroy (@Gary_Kilroy) reported 29 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Sarah Hill (@Its_Sal_Queen) reported 32 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mark Langshaw (@MarkLangshaw) reported 35 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 38 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Emma (@EmmaZhaan64) reported 39 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Graeme Radebe (@Radebreast) reported 48 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  lloyd #utft (@111O1O1O11O) reported 51 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 52 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Nicola Bates (@Nicolajb87) reported 54 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Ray Waring (@RayWaring) reported 54 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Martin Travis (@lurkinhead) reported 57 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oracle (@biggle1908) reported 9 minutes ago

  Looking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.

• 
  Jon H (@JonHar1985) reported 11 minutes ago

  @virginmedia why the hell has my Internet been intermittent for over a week and after today was supposed to be the “fix” date, it’s now updated to say next week? Literally can’t work due it dropping out. Imagine there’s no compensation for you turning to **** though, hey?

• 
  Green jello (@Greenje84616605) reported 12 minutes ago

  @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

• 
  Shardon (@shardon1980) reported 15 minutes ago

  @virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.

• 
  (tez7n2) (@MickeyDN7) reported 17 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  TJ Hughes (@FromTinyPennies) reported 20 minutes ago

  My VirginMedia contract is ending soon (thank goodness), but a couple of weeks ago they contacted me to tell me that my box was outdated and could cause issues with recordings. All of a sudden, the issues that are causing me to cancel, have ramped up. Can't play recordings now.

• 
  Mike (@mike1995__) reported 21 minutes ago

  @AdamLeePawson @FNBRintel I don't have an O2 SIM and I still have access to it as a Virgin Media broadband customer

• 
  Alex DM || ⭐ || (@Xoman08) reported 22 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 23 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭

• 
  Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported 27 minutes ago

  @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia