Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 12/09/2025 17:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Liverpool, Wigan, Skelmersdale, St Helens, Chorley and Warrington.

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City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomLiverpool Internet
United KingdomWigan Total Blackout
United KingdomWigan Internet
United KingdomSkelmersdale Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • GailCharnock Gail Charnock (@GailCharnock) reported from Shevington, England

    @virginmedia You are aware of the problem, told us it's a fault and it's being fixed by 12th April, it wasn't, we rang, you gave us reassurance it will be fixed by the 22nd, it hasn't, we rang got passed around a lot! Now you say it will be fixed 29th. Hands up if you would put up with this?

  • Aleyy Aley. (@Aleyy) reported from Formby, England

    Trying to do an online course where @virginmedia is being a waste of space is just wonderful 👍🏼🙃 keep increasing the price yet never improve their speed. 🖕🏼

  • memcalea_maire Maire Cubbin (@memcalea_maire) reported from Wallasey, England

    @virginmedia Thank you , so I’m good to cancel my direct debit then? I mean if we are currently £84 in credit and our disconnection will be before the next bill date . I didn’t know if money was returned via the DD method but if it’s cheque then we are good to cancel our direct debit ? TIA .

  • GaryBeggs_8 Gary Beggs (@GaryBeggs_8) reported from Liverpool, England

    @virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !

  • ThePhilAtkinson Phil (@ThePhilAtkinson) reported from Liverpool, England

    Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @DeannaLouise93 @virginmedia We’ve had nothing but issues as well D!! I raised a complaint and they keep saying they can’t contact us! Nobody has called my dad! Still having issues after two engineers!

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia is there an issue with the Netflix app? I haven’t been able to access it in over a week.

  • charl_middo Charlotte Louise Middleton (@charl_middo) reported from Liverpool, England

    @virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!

  • Elle83 Michelle E (@Elle83) reported from Walton le Dale, England

    @virginmedia why does my super hub 3 keep resetting my WiFi password. I’m having to change it through settings every other day because it keeps defaulting back to the security key, this is causing major issues

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.

  • DannyWyattXXX Danny Wyatt | OnlyFans 25% off (@DannyWyattXXX) reported from St Helens, England

    Anybody else having Virgin media problems? #virginmediadown

  • Reducedfatross Ross Walker (@Reducedfatross) reported from Hindley, England

    Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

  • BenjiMaccers Benji McLoughlin (@BenjiMaccers) reported from Haydock, England

    @virginmedia Your online checker tells me my line is fine. It’s not. There was an outage yesterday, it came back on and now it’s off again. I’ve restarted the hub multiple times.

  • Sarahsgracesmum Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England

    @virginmedia executive team emailed on 16th Feb to say they would deal with my issue within 28 days. Still waiting whilst you've taken more money for a useless service...I smell a sinking ship

  • SammyKnowlesX SJK (@SammyKnowlesX) reported from Banks, England

    @virginmedia tv and broadband down in banks, is this a known issue?

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Virgin Media WiFi is honestly the worst to be with. Trying to watch films using the WiFi and its going off every 10 minutes. Nothing to do with our signal or our bill, it's just plain shite. Are they gonna sort it out? Are they ****

  • KarlTwist Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • ConnorTWilson Connor Wilson (@ConnorTWilson) reported from Birkenhead, England

    Honestly I could rant for ages about how bad Virgin media WiFi is, and they never seem to make an effort to improve it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _rebeccarooo Rebecca (@_rebeccarooo) reported

    I'll stream at 6 if @virginmedia stop being such a **** wifi provider ! 🖕🖕🖕🖕🖕🖕🖕🖕

  • gregb4847 Greg Burton (@gregb4847) reported

    @virginmedia Internet is still down after restarting multiple times

  • ricksimmonds88 Ricky Simmonds (@ricksimmonds88) reported

    @virginmedia It’s down again, came back on around 9am, has been down since at least 16:30

  • dorisdashwood DorisDashwood (@dorisdashwood) reported

    @virginmedia It’s down again. Good grief.

  • _Newcat_ Newcat (@_Newcat_) reported

    @virginmedia Down again 🤯

  • egansmind EGANS🧠 (@egansmind) reported from Capel Seion, Wales

    @virginmedia Broadband has gone down in Cardiff area CF10

  • alanb1424 alan brill (@alanb1424) reported

    @virginmedia your a joke. I am a business customer tried reporting fault phone cuts of. Tried your message system get one response then nothing please contact me

  • Trailer_Swift69 Trailer Swift (@Trailer_Swift69) reported

    Any chance you lot could sort your service out? @virginmedia

  • adz013 The Sanctuary on Hard Rock Hell Radio (@adz013) reported

    @virginmedia Still down here, Jack your prices up, then make the service worse than it was

  • slicey69 slicey (@slicey69) reported

    @virginmedia it’s down AGAIN