Virgin Media

Virgin Media Outage Report in Westhead, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Westhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Westhead, Lancashire, England 02/13/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westhead, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Skelmersdale, Liverpool, Wigan, Prescot, Wallasey, St Helens and Leyland.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomSkelmersdale Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Wi-fi
United KingdomLiverpool Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Westhead, England

Latest outage, problems and issue reports in Westhead and nearby locations:

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬

  • prdent73 Philip Dent 🇪🇺 (@prdent73) reported from Euxton, England

    Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia Landline down has been down for 2 days, spent over 3 hours trying to speak with someone to help but nobody is able to help. Have a sick relative who needs to be in constant touch but yet again Virgin doesn’t care about their customers!

  • danashurst Dan Ashurst (@danashurst) reported from Wigan, England

    @Scott_Helme Damn. That upload is faster then what @virginmedia give me on my cable line!

  • kirst_louisexxo Kirst-Lou✨💛💜 (@kirst_louisexxo) reported from Liverpool, England

    There’s a problem with your virgin media no shit. You’re doing updates in my area; I’m off uni sick as a dog with no internet, no tele nothing. **** sake.

  • k_birc Keith Birchall (@k_birc) reported from Wigan, England

    Three different calls today from people claiming to be from @virginmedia wanting to fix 'faults' on my line by installing software on my phone. I find these funny and drag the calls out but some people may be fooled.

  • RedElectro Red Electro (@RedElectro) reported from Warrington, England

    Well, @richardbranson @virginmedia - been a customer since the Telewest days, but the broadband service is almost unusable now. I don’t know what’s going wrong, but you’re going to start losing customers rapidly, if you don’t get this sorted.

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @rteifler @virginmedia We have been a loyal customer for many years 👍😎

  • TinaLawrenson Tina Lawrenson (@TinaLawrenson) reported from Chorley, England

    @virginmedia Have done each time wasting an hour of my time with no resolving .. not meaning to be harsh but not used to poor service wasted six hours already when you add up wasted hours

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia problems again with virgin broadband and phone in my area not good enough.👎

  • BarryWalters7 Barry Walters (@BarryWalters7) reported from Seaforth, England

    @virginmedia Hi, Website says no known issues, however landline has been down since yesterday morning. Engineer booked for Monday, however we have an extremely sick relative who needs to be in contact, nobody on phone (from mobile) is helping with call transfers!

  • bronwynevery Bronwyn Every (@bronwynevery) reported from Wigan, England

    Dont think there is a worst company to get in touch with than @Virgin 🤯 heads fell off. #virginmedia

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out

  • anfield_sports Anfield Sports (@anfield_sports) reported from Liverpool, England

    Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

  • danashurst Dan Ashurst (@danashurst) reported from Wigan, England

    @virginmedia Whoops. Maybe I should have clarified...My connection is fine, it's your packages that need to change to give more upload capacity to customers. P.s you guys deliver a solid service to me, and have done for years.

  • TinaLawrenson Tina Lawrenson (@TinaLawrenson) reported from Chorley, England

    @virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing

  • ResidentStevil7 𝕾𝖙𝖊 (@ResidentStevil7) reported from Hindley, England

    @virginmedia keep ringing me on a daily basis! Sometimes I can’t answer and they leave a long, silent voicemail! When I do answer, they put the phone down on me! I know it’s Virgin because if I try to ring back I get a recorded msg saying they’ll try again soon!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalie19076386 Natalie Bell (@Natalie19076386) reported

    @virginmedia another household with no services, G81 area. You really need to start updating customers with real answers. Your website is down and customer services when you phone know nothing and cannot help. Sort it out and best be refunding for shocking services in December!

  • SandyWito1 Sandy (@SandyWito1) reported

    @virginmedia no service in PA12 4AD for the past two hours and no response on your website. Can you tell us when it’ll be fixed?

  • El_Bunce Eloise Bunce (@El_Bunce) reported

    @virginmedia I know need to re arrange the appointment but its so hard to get in contact with you. That number doesn't work either.

  • thestephgj Steph-under construction (@thestephgj) reported

    @virginmedia can you sort out your broadband, its now 4 days since we had no Internet, I'm having to go to another property because you haven't fixed the issue! You only seem to delay the fix each day, only to be told it will not be fixed until the 30th, this is not acceptable!

  • TekNeil TekNeil ™ (@TekNeil) reported

    @virginmedia I mean yeah, I can do that every day but it doesn't fix your service. My whole house is CAT6 networked (And part through moving to CAT8). I should not have to reboot your HUB every single day.

  • RFC_William55 William Smith (@RFC_William55) reported

    @virginmedia Yes. And the broadband in my area is down till at least 15.45pm which I would hope the issue would be resolved by then.

  • MaddAddam_Oryx Amy (@MaddAddam_Oryx) reported

    No broadband London - SM postcode. Constantly having issues where it just stops working. Random times of day @virginmedia

  • JNH77 James Harrison (@JNH77) reported

    @virginmedia was just a call with your “help” line currently but it’s really hard work. Line is terrible and I cannot understand a word the person is saying to me. I asked to speak to their supervisor and they hung up on me. What a joke.

  • reidbigal67 Alan Reid (@reidbigal67) reported

    @virginmedia No , it never came , I suspected when I spoke to the ******* the phone that it wouldn’t come

  • David1872_RSC David (@David1872_RSC) reported

    @virginmedia just switched to virgin, do you automatically cancel my current ISP or do I need to phone them