Virgin Media outages and service status in Westhead, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Westhead, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 5:36 PM GMT+1.
- TV (61%)
- Internet (23%)
- Wi-fi (10%)
- Total Blackout (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Westhead, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Skelmersdale, St Helens, Birkenhead, Warrington, Wigan, Southport, Prescot, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 4 minutes ago |
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Internet | 23 hours ago |
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TV | 1 day ago |
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Wi-fi | 1 day ago |
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Wi-fi | 2 days ago |
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Wi-fi | 3 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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James (@jgrailpics) reported from Liverpool, EnglandCompletely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.
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Thomas Evans (@92Tevs) reported from Liverpool, England@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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Ian Hawksey (@ShanklyBob77) reported from Aintree Village, EnglandAbsolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Richard Foster (@fos100) reported from New Longton, EnglandWho in their right mind schedules planned maintenance for a Monday morning and says it could go on until three pm? Oh yeah, @virginmedia - cracking service as always #workfromhome #muppets
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Richard Foster (@fos100) reported from New Longton, England@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?
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Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.
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Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area
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Steve Pouncey (@Steveo67) reported from Upholland, Englandany one got any links for the game @virginmedia is crap for whatching @SkySports
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Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Andy McGill (@andrewjmcgill) reported from St Helens, England@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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murf (@JohnMurphy9172) reported from Liverpool, England@virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chloe⁷ (@silkyyoonie) reported@virginmedia absolutely terrible service, our wifi connection has continuously dropped out 10s of times a day since we started using their service, we booked for an engineer and they didn’t turn up, rebooked for today and they haven’t turned up again! Think we’ll go back to BT 👌
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Danzino (@Danzino0) reported@virginmedia fix your wifi please
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡
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KeithJ_kjn (@KeithJ_gmb) reported@virginmedia I can access it on my phone but would prefer to do so on my pc. Never had any problems doing this until the date mentioned on the warning message.
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simon parkinson (@parky1021) reported@JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone
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KILAGRIM (@KILAGRIM) reported@virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet
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Humy Zaman (@humy8) reported@virginmedia Just come off the phone to customer service. Up to 45 days for my refund??? Hmm… what would’ve happened if I said I’d pay a bill in around 45 days??
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Karl 🇬🇧🏳️🌈✡️ (@KarlCampbe11) reported@virginmedia Outage Said it was going to be fixed at 01.05 then 06.00 then 14.05 now last check was 18.05
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Rachael Cassidy (@RachaelCassidy3) reported@virginmedia There are no known issues. We have booked an engineer but nothing till Friday afternoon and I work from home. So an unable to work
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia you sent me a reply saying you can help. How can you help