Virgin Media Outage Report in Westhead, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Westhead, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Leyland, Liverpool, Warrington, Skelmersdale, Birkenhead, Wigan and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Leyland |
Internet | |
| Leyland |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westhead, England
Latest outage, problems and issue reports in Westhead and nearby locations:
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NeckSausage
(@NeckSausage) reported
from
Tarleton, England
@virginmedia really poor coverage here PR4 6, is there a mast problem?
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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zach close YT 🏳️🌈🏳️🌈
(@ZachcloseYT) reported
from
St Helens, England
@virginmedia you are so crap we don't pay you to keep having problems daily
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BeanBolt
(@BeanBolt) reported
from
Southport, England
@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Richard Foster
(@fos100) reported
from
New Longton, England
@virginmedia It’s an ongoing issue and an engineer is due out on Thursday but today the internet decided it didn’t want to work on my laptop
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.
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Colin
(@ColinBe76578911) reported
from
Liverpool, England
@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia All the while taking my direct debit payments for a service I am not getting
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Stuart Wilks-Heeg
(@StuartWilksHeeg) reported
from
Seaforth, England
@tonymc39 @virginmedia Really, truly shockingly terrible.
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Tom Rushton
(@tomrushton88) reported
from
Haydock, England
@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Kevin Saunderson*
(@kevsauno) reported
from
Liverpool, England
@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Mrs Smith
(@SmithysMaud) reported
from
St Helens, England
@virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@sonic_peter) reported
@virginmedia This isn’t much help when I’m getting texts saying you’ll be turning up our door when we won’t be there and can’t reply. DM me?
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Aleksandra Himiceva
(@AHimiceva) reported
@fabparra @virginmedia @LifeInKilburn Yes I have been calling them for a month and no hope. Switching to talk talk next week. The network issues make it impossible to work!
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Ash
(@ashsandwich) reported
@virginmedia Hi. Our internet has been down since last night. I’ve reset the box, checked the service status and there’s no issue reported. Call centre is closed due to COVID so I can’t talk to anyone on the phone. Is there some way someone can help me? Thanks.
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The Flexitarian 🇪🇺
(@TheFlexitarian) reported
@virginmedia Yes please we need help... get people to answer the phone. No wifi since yesterday.. no one from your side to help.
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Hannah
(@copperbeeching) reported
@virginmedia No I haven’t because it doesn’t work. AND I got a letter informing +£2 monthly fee increase as the service has decreased!
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peejay
(@mozzy_jp) reported
@virginmedia I presume by the lack of reply, and the lack of staff to answer any incoming method of contact, that we all need to just write to you to cancel?
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Judeng
(@Judeng1) reported
@virginmedia I waited an hour twice yesterday to speak to someone and finally got a new price agreed on my bundle . I have not received the confirmation email I was promised. Please help.
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Jupiter Jones
(@TruthJupiter) reported
@virginmedia 35 minutes on hold to report an Internet issue......then you hang up immediately the call is put through. Are you serious?
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The Flexitarian 🇪🇺
(@TheFlexitarian) reported
Another day with no wifi? thanks @virginmedia !! ... left hanging on the phone since last night, zero customer service to help... surely for the price you can do better than that 🤬🤬
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Claire Batt
(@batgirl280) reported
@MiriamShewry @virginmedia Miriam, we are experiencing the same issues, getting nowhere