Virgin Media outages and service status in West Ham, England

Problems in the last 24 hours in West Ham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Ham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, City of London, Poplar, Hackney, Southwark, Barking, Waltham Forest, Woodford Green, Islington, Tower Hamlets, South Woodford, and Lewisham.

City	Problem Type	Report Time
Newham	Internet	57 minutes ago
Ilford	Internet	2 hours ago
City of London	Total Blackout	6 hours ago
Poplar	Wi-fi	9 hours ago
Hackney	Internet	12 hours ago
Ilford	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Ham, England

Latest outage, problems and issue reports in West Ham and nearby locations:

• 
  Gokce Pehlivanoglu (@GokcePehlvnoglu) reported 1 minute ago from Walthamstow, England

  @virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!

• 
  Lloyd Child (@islingtonlloyd) reported 2 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Helen Reihill (@BBLn15) reported 5 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Rebecca Gould (@beccaleigh99) reported 6 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Swami (@swami102) reported 9 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Nathan Talbot (@nathantalbot) reported 10 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Steven Kraan (@drawing_daily) reported 15 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 23 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Vincenzo Rampulla (@vmrampulla) reported 26 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Mark Kelly (@GlueWhichBinds) reported 29 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 36 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 39 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 39 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 42 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  mark (@PieFaceMark) reported 44 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Russ Nightlife (@andypurbrick) reported 45 minutes ago from Walthamstow, England

  @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

• 
  Derrick Brown (@DerrickSWB) reported 45 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  kevin richardson (@kevinri00714924) reported 47 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  travelling Adam (@TravellingAdam) reported 54 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@Santaxmas) reported 8 minutes ago

  Is virgin media tv still down?

• 
  J Corbi (@JCorbinHus) reported 10 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  Philip Howard (@PhilipH23624642) reported 13 minutes ago

  @Nasher6328 @virginmedia Thanks for the info. Unfortunately I went out as soon as the problem started , thinking that my tv was bust,I bought a new tv costing £239

• 
  Ant Trevers-Footitt (@FootittAnt) reported 19 minutes ago

  @virginmedia ITV still down

• 
  Dee H (@Dee_Har1762) reported 19 minutes ago

  @virginmedia ITV still not working

• 
  Briefcase Michael (@BriefcaseMike) reported 20 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 21 minutes ago

  @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

• 
  tom (@DBposer) reported 22 minutes ago

  @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out

• 
  Dan (@DanSEFC) reported 23 minutes ago

  @virginmedia @darreng3007 Hi. I also have this error message. When I log on it says estimated fix time of outage as 17:05 today and it’s still not been fixed

• 
  Cyberbob1uk (@cyberbob1uk) reported 25 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?