Virgin Media outages and service status in West Ham, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around West Ham, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 25, 1:55 PM GMT+1.
- Internet (68%)
- Total Blackout (12%)
- Wi-fi (11%)
- TV (6%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Ham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Ham, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, City of London, Waltham Forest, Poplar, Islington, Hackney, Newham, Barking, Tower Hamlets, South Woodford, Lewisham, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Total Blackout | 2 hours ago |
|
Southwark
|
Internet | 2 days ago |
|
City of London
|
Internet | 2 days ago |
|
City of London
|
Wi-fi | 3 days ago |
|
Waltham Forest
|
TV | 3 days ago |
|
Poplar
|
Internet | 3 days ago |
Nearby cities with recent reports
5 recent signals
3 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near West Ham, England
Latest outage, problems and issue reports in West Ham and nearby locations:
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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David Cantwell 🇬🇧🏴🎸🏐 (@davewcantwell) reported from Walthamstow, EnglandAnybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn McDonald (@Gtmcdonald1996) reported@virginmedia I’ve been in a live chat for nearly 2 hours with no joy on a resolution and I’ve also tried calling your number numerous times but can’t get through.
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entrustTMF (@entrustTMF) reported@virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?
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Urm (@erm2urm) reported@virginmedia I'm trying to login to my account but I'm being asked to register thru Virgin/02? Why is it doing this?
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Donna Tudor (@donna2904) reported@keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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kyle (@kyle_llooppyy) reported@virginmedia I can’t get through on the phone I need help!
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mancs boi (@DjmarkieT) reportedI will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!
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Witter (@Witter10995102) reported@indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad
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Paul Turner (@st07pat) reported@virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail
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Monique Bissell (@Neek49) reported@entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.