Virgin Media Outage Report in Tring, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tring, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Tring, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Watford, Aylesbury, Dunstable, Amersham, Chesham, Hemel Hempstead, High Wycombe and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Watford |
Wi-fi | |
| Watford |
Internet | |
| Luton |
Internet | |
| Luton |
Total Blackout | |
| Luton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Tring, England
Latest outage, problems and issue reports in Tring and nearby locations:
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia two attempts to upgrade package online. 1st included emailing confirmation and waiting in for delivery of equipment. Didn’t happen. Also spoken with someone on your chat and after 50 mins they couldn’t find order or offer same upgrade deal. Very poor indeed
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
@virginmedia not interested in a customer trying to upgrade them?
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia Yes did that - no issues - reset etc etc etc ....
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Liza Hartley
(@LizaHartley) reported
from
Hemel Hempstead, England
@virginmedia I have been cut off my call 3 times this morning! I am trying to cancel my cancellation as decided to stay with Virgin. I need to have this sorted today. I need a call back. I have been on the phone now for nearly 2 hours!
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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Claudia Redmond
(@ClaudiaMRedmond) reported
from
Hemel Hempstead, England
@virginmedia WiFi keeps going down for weeks now. Tried your customer service and just automated. Not acceptable especially when people in the house trying to work from home. Who can I speak to? #virginmediadown #virginmediawifi
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
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Scott McNicholas
(@SMCPT) reported
from
Hemel Hempstead, England
So @virginmedia can’t honour the upgrade offer they’ve made and the subsequent order I have placed. So from trying to upgrade to now cancelling our existing package altogether as a result. Poor customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@eyem4n) reported
@virginmedia It took over an hour to close an account due to the delays in your operator replying. It was as if they were dealing with 10 people at the same time. Very poor service
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stefanjmachnik
(@fonejacker123) reported
@virginmedia Have no fibre to my house today is there an issue in LS27 and when will this be fixed please
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Jennypickering
(@pickering80) reported
@virginmedia I was told up to 72 hours so 10 days is news to me and not acceptable at all. How do I raise a formal complaint?
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Rob Harrop
(@robertharrop) reported
Trying to cancel my @virginmedia account. 90 minutes on WhatsApp to be routed to the phone. Then the guy in call centre cut the call because I wouldn't tell him why I wanted to cancel.
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AR
(@toffeegirl38) reported
@virginmedia absolute disgrace, over 3 hours waiting to connect to an agent online. Decide to ring and speak to a human, passed all security and still didn't have a clue what I was talking about, on hold and transferred 3 times. What actually do I need to do to resolve my issue?
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MD
(@sivadleahcim) reported
@virginmedia Yep. No problems reported but some other online checkers suggest the problem is more widespread? I haven’t had internet since 0909.
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Andrew Thomas Writes
(@athomaswrites) reported
@virginmedia Tried to sort this out, but nobody could help me, even though I have screenshots of the entire conversation with a Virgin advisor (who was the only helpful person during the process)
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Dan Barlow
(@DanBarl02044786) reported
@virginmedia Check what? The games finished last night.. It will just display no service available as there is nothing available... The answer to the tweet is you have updated the service and need to follow a different step. These steps were provided by another twitter use not virgin media.
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Dougie Trickett 🏴🇪🇺💙
(@Faster_Martyr) reported
Hey @virginmedia We’re you ever actually going to tell customers that land lines had been disabled? I got the fibre adapter a while back and was waiting for you to say it’s time to swap. That never arrived. Pretty lame.
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Andrew Thomas Writes
(@athomaswrites) reported
@virginmedia Was meant to transfer an existing broadband from one address to another, but it got handled as a new customer installation. So the £60 off loyalty gift was lost for myself & for the household that did get a new Virgin broadband installation (under my recommendation)