Virgin Media Outage Report in Tring, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tring, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tring, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Watford, Amersham, Luton, Hemel Hempstead, Aylesbury, Dunstable, Rickmansworth, Chesham, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| Amersham |
TV | |
| Watford |
Wi-fi | |
| Luton |
Internet | |
| Luton |
TV | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tring, England
Latest outage, problems and issue reports in Tring and nearby locations:
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.
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Marc
(@MarcCarro11) reported
from
Rickmansworth, England
@virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia there is another internet outage again in the area what’s going on?
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jose Raine
(@plum_chutney) reported
@virginmedia Thanks for your response! No, not yet. I can't find any information on the emails I received on ordering, either. I hope I have arranged a new, 5G sim, keeping my existing number. Can you help?
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Leigh
(@leigherin88) reported
@virginmedia It’s outrageous. That means I’m without service for a month!
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Suz
(@supacd) reported
@virginmedia (2) charged activation fee for v6 box ordered by engineer. Rang customer services Weds to be told charge will be removed. Called again yesterday to be told they can’t remove the charge. Put through to retention team who finally said charge would be removed but not happened yet.
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Suz
(@supacd) reported
@virginmedia (1)I have called the tech services a number of times to be told variously there is / isn’t a fault in the area. Rang again yesterday to ask engineer to visit as new equipment either not working fully/ not resolved issue.Waiting for call back today but unclear this will happen
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We Are In The ****
(@InTheShite) reported
@virginmedia Its back up and running now. It tends to go down and have many issues between 7-9pm the majority of the time i have issues. Pressing the WPS button on my router waiting 10 mins and then resetting seemed to work eventually
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d̶e̶n̶e̶ ̶⚡️o̶c̶t̶o̶b̶e̶r̶ (fictional writer)
(@deneoctober) reported
Yesterday, email from @virginmedia rolling out mega BB. Today no service since early am. According to Virgin NK issues. All outage sites: Virgin apocalypse. Get sent into loop when try to open My Virgin or change password. Where ******** you hiding Virgin? I have a class soon.
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zach close
(@Zachclose2000) reported
@virginmedia I having the problems I always have been having since we joined
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Andy Porter
(@AndyPorter0801) reported
@virginmedia Trying to call to cancel my account and it keeps dropping all the time. Can we sort this?
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Gracie Mae
(@hotbyd) reported
@virginmedia We are supposed to have an account manager who never answers her phone. Left numerous messages but not a call is returned. Her name is Tan so if can get her to call that would be great. We just want this sorting one way or another. Either we can have the service or not!
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Roman Mittermayr
(@mittermayr) reported
@virginmedia Can't book an engineer because I am not physically present, even though the issue is outside the house. Can't book a router replacement (which is not the issue), because I am not there to receive it, replace it. Says no faults in area. Nobody touched the cables in the house.